This topic is for professional (or retired) techs who would like to share their experiences "in the trenches"-- the challenges of repairing modern automobiles, of running a shop, of interactions with the general public. Dedicated amateur mechanics might also want to jump in and discuss what it's like for the talented DIYer, and how they relate to both professionals and the aftermarket. Last of all, we'd like to invite any forums member who would like to know more about how technicians "think", how they run their businesses, and how to make having a car repaired easier and more cost effective.
Technicians, you've got bragging rights here, so it's not all about the downside!
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