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2013 Subaru Outback

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Comments

  • albert72albert72 Posts: 141
    edited September 2013
    I am interested in an Outback but am nervous due to information from your posts and reading those of others.

    Regarding the pinging sound from the engine - has that gone away on yours and if I am looking at an Outback, will I notice the sound right away or is it something that may show up over time?

    I like the look of the Outback vs the CRV but if I am going to have all sorts of problems with the Outback, I will just go with a CRV as I know it is reliable.

    Also - have you had any issues with transmission noise or any of the check engine lights coming on?

    Lastly, is your state known for having bad gas?

    Thanks for the info.
  • My state has ok gas....with this model I have had to upgrade to premium which has added expense to the product. The ping started at about 5k miles. It is very annoying.
    also noted is a light rollback when shifting from R or P to D. No other problems that you mentioned.
  • Special appearance package includes keyless entry and push button start, walk up to the driver door with key in your pocket and you can unlock locked driver door buy grabbing door handle, but then no other doors can be opened unless you do it old fashioned way by hitting door unlock on fob or button inside car.

    IF I first go to front passenger door when all doors locked and key in pocket and open it, then i can open or anyone, key or not, can open any door, this is backwards, of course.

    Anybody have info on how to change this?
  • I've got 22K on my 2013 Outback and have been experiencing the PRE-ignition (pinging) since the beginning. I've had to use premium fuel to keep it at a minimum. It's not related to poor fuel. It's obviously way more pronounced when the windows are open and hard to detect when the windows are closed, but it's still happening.
    Type "Engine Knock" in Wikipedia, this a definitely an issue that will reduce the longevity of the engine! I'm planning a dealer visit to discuss, I'll keep you updated. Don't let Subaru off the hook with this issue!
  • Go beyond the dealer....register complaints at the Cherry Hills NJ corporate office. I am pushing for a recall.
  • I bought my new 2013 outback in Dec. 2012. Towards the end of March I started hearing a lot of rattling coming from the engine at slow acceleration. After many many visits to my dealer and many phone calls over the past 7 mo.s I still have this car and the rattling. So frustrating. After taking apart my engine and putting it back together putting microphones on the engine, etc. they have told me that it is pinging. I have to use the highest octane gas to keep the noise at a minimum, even still it is a constant rattling reminding me that I spent a lot of money and feel like I am driving a junker. Again, so frustrating. Doesn't Subaru market itself by saying "We make sure our customers are satisfied"? I am not satisfied. How can I be when my "new" car sounds awful. What damage is being done to my engine that will show up years down the road? I have been in contact with headquarters but they say that a resolution is being worked on, it is called a reflash and it could take another year? wow. Recall please. Recall NOW.
  • to Subaru of America, located in NJ.
    RECALL 2013 OUTBACKS WITH PING/REFLASH NOW. THE CAR SOUNDS LIKE A JUNKER AND THE PREMIUM GAS IT REQUIRES IS EXPENSIVE.
  • steverstever Viva Las CrucesPosts: 41,643
    If you are a parent of young children (at least one under 12 years old) who owns a 2012-14 Subaru Outback, a reporter would like for you to fill out a survey, due by December 13, 2013, for use in a print publication. Please email PR@edmunds.com no later than Wednesday, December 11, for a copy of the survey.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • winter2winter2 Posts: 1,800

    I have a 2013 Outback 2.5i Premium. No pinging of any sort even when heavily loaded. I am not sure where this problem is coming from. Took the Outback to Florida from Maryland. Used premium fuel for most of the trip as I had a lot of stuff in the car. Ran better/smoother with premium on the road and fuel economy went up about 8% over using regular gas.

  • bmjaffinbmjaffin Posts: 2
    I also bought a new 2013 Outback 2 years ago. I heard the rattling almost from the beginning but everytime I brought it to the dealership I was told "it's normal" or they couldn't hear it. Now 20,000 miles later and many trips to the service department at 3 different dealerships someone finally said that they could hear the rattling. It is so loud now that I feel like my car is going to breakdown or something is going to fall off. Their fix was a reprogram for a spark knock. It did not fix the problem but may have lessened the noise slightly. I am fed up. I saved for a long time to buy this car that I thought would be reliable and safe for me and my newborn baby and would keep me from having to make repeat visits to the service department. I regret my decision to buy an Outback. I love the cars but if they can't fix this problem I'm out a lot of money and not to mention all the time wasted waiting for my car.

    The rattling:
    You can hear it upon start up but gets louder the more I drive. It's most noticeable in lower speeds/lower rpm and gets really load the more that I start and stop in traffic. Over the past year it has gotten even worse to the point that I could feel the rattling under my car on my feet.

    Has anyone found a fix to the problem? Please help.
  • dcm61dcm61 Posts: 1,478
    Sounds like a loose exhaust heat shield.
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,651
    dcm61 said:

    Sounds like a loose exhaust heat shield.

    It does, but yet, if that were the case, it boggles the mind why that would not be diagnosed and fixed MUCH sooner in the process. Bmjaffin - is this something that is rhythmic with the engine or does it tend to vary somewhat? I'm wondering if it is an internal issue or if it could actually be something as simple as a heat shield....

    2010 Subaru Forester, 2011 Ford Fiesta, 1969 Chevrolet C20 Pickup, 1969 Ford Econoline 100, 1976 Ford F250 Pickup, 1974 Ford Pinto Wagon
  • bmjaffinbmjaffin Posts: 2
    xwesx - it is slightly noticeable when in park and it is rhythmic. But when I'm driving it gets worse especially in stop and go traffic moving at lower speeds/rpms and it's really loud when accelerating. The rattle is also seems to be worse when the engine is warm and going up hills.
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,651
    Well, those symptoms do sound like a heat shield, just as dcm61 noted. They make a somewhat hollow metallic rattle that isn't necessarily consistent/persistent, but it always worse when the engine is under load (e.g., more vibration). Also, given that you think you may have heard something even when new, but it became worse over time, that's also consistent with a part that is continuing to loosen.

    These are simple, thin, aluminum parts that are attached either to the undercarriage or to the exhaust system and help deflect/dissipate heat from the exhaust away from the undercarriage of the car. They typically slip over studs and are held on by small 8mm nuts. So, these things can come loose either at the nut or at the stud, though a loose nut tends to illicit the most persistent rattle (I should know, being a loose nut myself - LOL).

    If it is loose for this long, it can sometimes wear a small groove into the heat shield, which will make securing it more difficult. I've heard of some folks (especially on gen-1 Outbacks) tack welding them in order to silence the little heathens. Hopefully, yours is an easier fix than that. :)
    2010 Subaru Forester, 2011 Ford Fiesta, 1969 Chevrolet C20 Pickup, 1969 Ford Econoline 100, 1976 Ford F250 Pickup, 1974 Ford Pinto Wagon
  • dcm61dcm61 Posts: 1,478
    xwesx said:

    I've heard of some folks (especially on gen-1 Outbacks) tack welding them in order to silence the little heathens. Hopefully, yours is an easier fix than that. :)

    Large hose clamps and/or twisted wire also work ... it's not pretty (sorry, Pat :smile: ), but can extinguish the demons.
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