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2013 Ford Escape

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  • Ordered a 2013 Escape Titanium (with a moon roof and park assist on 9/26), dealer received the vehicle on 10/27 and we picked up the vehicle on 10/30. First couple of days we had some heavy rain and no sign of water inleakage. My Ford Touch System is working fine. So far so good... :)
  • I have had terrible problems with the clock, gas mileage (it's nothing like they claimed it would be) and the sync system. It's been serviced four times and they claim that an engineer was sent out to look at it, shortly there after I received a letter from Ford telling me that my car worked fine and that they could not find anything wrong with it. It's obvious Ford won't own up to the problems with the the 2013 Escape or fix them. I will never buy another Ford again and I'm not planning on letting this problem go until they give me a properly working car or my money back.
  • Our fuel economy isn't close to advertised, either. For what it's worth, I was told by the regional customer service manager that Ford WILL NOT be buying back any vehicles due to radio/clock/MyFordTouch problems (since it's not a safety thing!). When I suggested we escalate my case, she said there was nowhere else to go... she was the end of the line. So it'll be interesting to track your beef with them.
  • I don't understand. My car was getting 44.5 miles to the gallon the other day going to work for over 10 miles. I'm rarely below 30 miles to the gallon and I have the AWD. Maybe when you get some miles on it to break in it will improve. My clock was off for about a month but that has resolved itself also. I love my escape and feel it is the best car I have owned. I have owned Honda Nissan Toyota dodge Hyundai and chevy
  • Regarding your fuel economy, there is a place to go - the EPA. If enough people complain about poor fuel economy, Ford may be forced to respond.
    I have a Titanium 2.0 Ecoboost AWD. I am getting 17/20/23 after 3000 miles, rather than 21/24/28 as stated on the window - 20% less. My other concern is the huge drop in range because it's only a 15 gallon tank.

    Take a look at a recent article this week regarding Hyundai/Kia...

    Hyundai, Kia Overstate MPG, Will Compensate Owners...

    http://finance.yahoo.com/news/hyundai-kia-overstate-mpg-compensate-220411168.htm- l
  • There is no "Eco" in my Ecoboost Engine!!!
    I purchased a 2013 Ford Escape Titanium AWD 2.0 Liter Ecoboost in August 2012.
    Estimated MPG 21 City / 24 Combined / 28 Hwy
    After 3,000 Miles: MPG 17 City / 20 Combined / 23 Hwy

    This is 20% lower than the EPA on the Sticker with only a 15 gallon tank, the range is horrible!!!
    Note: in the manual it states "Did you know you can get 15% better fuel economy if you drive 55 instead of 65 on the highway?" It would be quite upsetting if the car was tuned to drive far below the speed limit, putting drivers at risk in higher speed traffic as they try to achieve better fuel economy!!!

    The first week I drove the car on a flat highway at 75 mph nonstop for a full tank of gas, and only calculated 23 mpg. Its never improved. I drive conservatively and never get close to 28 mpg on the highway. Watching the average mpg on the dash drop has caused me to tame my driving habits, but still no improvement. I believe I was getting 25mpg on the highway with Premium fuel. Many have said it's because ethanol in the gas drops mpg, but premium usually doesn't have ethanol. Will test again.

    I purchased the Escape for an SUV with power, but also good fuel economy. I love everything else about the car - the looks, the technology, the seat comfort. However, if I knew this was the mileage I would be getting, I would have never purchased the Escape. There are plenty of SUV's available with more comfort, power, bigger gas tank, and for less money at 17/20/23.

    Hyundai, Kia to pay 900,000 owners for overstating mileage on window stickers
    http://autos.yahoo.com/blogs/motoramic/hyundai-kia-pay-900-000-owners-overstatin- - - g-mileage-125024437.html
  • pam70pam70 Posts: 3
    I know what you mean. They wouldn't even look at mine in service because Ford didn't want to pay for warranty work when they knew there was a problem and had no fix. I do have to wonder if air bag malfunction would be considered a safety issue! My adult son was in the passenger seat and the PASSENGER AIRBAG OFF light came on and stayed on.
  • In response to your exhaust smell, my escape has 17000km after 3 months of driving and started noticing a bad engine / exhaust smell upon startup and would get really bad at idle especially on hot days... brought it to dealer and not much help...its colder now up here in the north so not as bad but I really think this is an issue and will inform my dealer about your situation as I am sure there are others out there.....if anyone else has this put it out there
  • Kirstie_HKirstie_H Posts: 10,890
    A reporter is looking for a recent car buyer whose car's sunroof/moonroof feature was a big factor in their purchase decision. Please send your daytime contact info to smar@edmunds.com no later than Monday, November 5, 2012 at 5 p.m. Pacific.

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    Share your vehicle reviews

  • Driving into work this morning my radio shut off and then my climate system shut off for no reason!!??!!?? It came back on by itself moments later, so I guess this is the beginning of the endless search for an answer?
  • I too have had the clock problem. I've tried several different settings, but it still seems to change itself every few days. Unfortunately, I am stationed here in Germany and there is absolutely "0" support from Ford USA / Ford Germany for this fix. Additionally, now that someone in here mentions it...I too noticed that my passenger airbag light was OFF although I had an adult passenger. It's done this at least once. Gas mileage: TERRIBLE! I never expected it to actually be this bad. Hopefully Ford will wake up and realize that "we the people" are already getting tired of the quirks we've already encountered with this new model.

    2013 Ford Escape Titanium w/ MyFord Touch Sync
  • wwestwwest Posts: 10,706
    I you follow the various F150 EcoBoost forums as I have been, you will note that not an insignificant number of complaints are being lodged about poor FE, some horribly so. At the same time it is clear that a goodly number of owners are satisfied with the FE, some even claiming FE equal to the EPA estimates.

    Strange..

    Then there is the issue of Ford, seemingly, not having a clue as to how to go about fixing the CAC condensation poblem.
  • pzampzam Posts: 19
    FWIW, the differing fuel economy figures make sense to me. I have a Titanium AWD 2.0. I can actually exceed 30 MPG if I drive carefully on the highway and stay at 60-65 MPH. This is truly best case -- windows up, AC off, cruise on, etc. But if I drive around town and accelerate a lot (using the turbo) then I'm down around 16-17 MPG. While I'd like better overall mileage, I'm happy to at least have the choice. I can either go easy and get high mileage, or have fun and pay the price for lower mileage. YMMV.
  • Dealer could not find the problem for the smell, but is replacing it with a new Escape by next week! It was making me feel sick!
  • The fuel mileage of the 3.7 and 5.0 F-150s is reported to vary by equivalent or even greater amounts.

    F-150s are extraordinarily heavy vehicles, nearly 3 tons of curb weigh for a fully optioned 4WD version.

    You really can't drive a 3 ton vehicle even remotely assertively and expect to get anything but terrible mileage.

    On the other hand, I've driven 2 different EB F-150s and far EXCEEDED the EPA figures. This verifies what pzam is saying. Mileage varies greatly by driver inputs. :shades:
  • I picked up my 2013 Escape SEL just over a week ago, and the reported Fuel consumption is no where near what is advertised. The car reports fuel usage at an average of 12L/100KM or 19 miles/gallon, and I have been doing 90% highway driving. When I spoke to the dealer, they advised that this is normal for new vehicles, and that I should see better results, and in some cases better than advertised, once I drive about 6,000-10,000 KMs. I find this to be very odd.
    There is also a strong smell of gas when the car idles.
    Just want to know if others have experieced the same, and if the fuel ratings do in fact improve over time.

    Thanks
  • Just wondering if anyone has any information on the recommended mileage for doing the first oil change. The manual seems to be silent on this. With the kind of driving I do I'll probably go about 5,000 miles or so between changes. But was thinking that it might be prudent to do the first one sooner. Any thoughts on this. Thanks.
  • robr2robr2 BostonPosts: 7,853
    edited November 2012
    The need for early first oil changes and the such no longer apply. Today's engines no longer need to have this done.

    I presume it has an oil life monitor? Follow that and you should be fine.
  • clk5clk5 Posts: 3
    Great news! After that many kms, that's service! It must have been as bad if not worse than our first one. No problems yet with ours. Fingers crossed.
  • I've got a 2013 Escape Titanium with about 1000 miles on it, and have been very pleased with it so far -- none of the problems that others have reported (fingers crossed!).

    The dealer transferred my license plates from my old truck over to the Escape when I bought it and I didn't see them do it. I just removed the front license plate (as it's not required in my state) and was somewhat surprised to find that there's no real license plate "mount" for the front license plate. It looks like there's just a couple of holes in the plastic on the front bumper, almost like they were just drilled there and the screws for the front license plate were just screwed into those holes. Needless to say, it looks pretty unprofessional with the front license plate off. Can anyone else confirm whether this is the way that it's supposed to be, or (as I'm wondering) did my vehicle not come with a front license plate mount and my dealer did some kind of makeshift job of installing the front license plate?
  • Yes that is standard. No front license plate mount so they just drill two holes and screw it on. I know it looks like crap. If you don't require a front plate and already have the holes, then I would get two decorative pan head or truss head bolts and fill in the holes. Could even be nylon bolts or screws if you could find them in black.
  • At the moment, I would have to agree with the MyFord Touch being buggy. I recently purchased a 2013 Titanium Ford Escape, which I love! The MyFord Touch, not so much! I have an iPhone 4S (I am an IT Admin BTW) and I listen to audiobooks almost exclusively. I bought the Escape because of the MyFord Touch and phone pairing, but have found the sync process to be erratic, buggy and unreliable. The Touch system has already been replaced once (I bought the car in October) because the clock quit keeping time. My problems have been - sometimes it works seamlessly with my phone several times in a row (even if i'm out of the car for hours), indexes, my device to show the titles and autoplays my books. Sometimes the screen shows symbols instead of titles. Sometimes I can get out of the car for 10 minutes and it can't reconnect with my phone when I get back in. Frequently, it says "no Bluetooth audio device can be found" though my phone is right there. When it can't find Bluetooth, the car radio comes blasting on and deafens me (this is the most annoying thing for both my husband and myself). Sometimes the voice says it has suceeeded to play my device, but I have to push play on the phone for it to actually work. Sometimes it succeeds, but plays through the phone instead of the car. Sometimes it plays fine. Though paired with my phone, sometimes it says it is connected when it is really not and I have to disconnect and reconnect from the phone to get it sync back up. I have called Syncservices three times, reset the master on the MyFord Touch system twice and soft reset and hard reset my iPhone multiple times with the same results. It is very frustrating! My Jabra and Motorola Bluetooth devices are way more reliable than MyTouch and link with my phone seamlessly every time. Ford is trying to point the finger at my phone Bluetooth, but if that were the case I think I would be having problems with my other Bluetooth devices as well. Because I love my iPhone, my expectations of the system were high. I am very disappointed and frustrated with the MyFord Touch on my 2013 Escape!
  • wwestwwest Posts: 10,706
    These days as a general rule there are 2 "dimples" in the plastic facing of the front (bumper?). Nutplates are already mounted behind those dimples so all that is left to do is DRILL!
  • mbb21mbb21 Posts: 7
    I am afraid that you are not the only one having that problem. I have a 2013 Titanium AWD that I love but hate the Touch/Sync system for its bugginess and inconsistency. I have an iphone 5 which is paired via bluetooth to the system. The phone connection works fine. However, I like to stream Pandora to the system and listen to music. This is a hit and miss proposition. To the point that it got so frustrating that I have given it up for the time. Also, the voice response system and I don't get along. My dealer called me to see how things were going and I told him all is fine with a couple of exceptions, one being that the "lady" and I are no longer in speaking terms.

    The car is great to drive and a lot of fun. The touch system is not there yet as well as the gas mileage. Although mine has been improving (up to 19 mpg on the last fill combined mileage). Also, the small fuel tank limits the range quite a bit and is a small pain.

    Lets hope that Ford does a software update to the system and things get better. Otherwise it will continue to be an unreliable and inconsistent system.
  • I am driving in Los Angeles and getting an average of 23.9 miles per gallon. This average includes highway miles to Phoenix and Fresno.
  • I've had my 1.6-liter Ford Escape SEL automatic for about 2 months. So far it has been in the shop for a total of 14 days. Engine light keeps turning on and sometimes the car won't shift up to third gear leaving me stuck at a maximum speed of 30 MPH (dangerous!). I also have the clock reset issue. Ford has decided to replace the high pressure fuel pump and inlet line (maybe a guess). I hope this solves the problem. I really thought the Ford Escape was great until I started having all these issues. I now have talked two people out of purchasing the Escape. It is too bad because I really wanted to believe in this car.
  • pzampzam Posts: 19
    Seems to be a general theme...
    We were all sold on this vehicle for a great set of features.
    An on those rare occasions where it works as designed, we love it.
    Unfortunately, that doesn't seem to be the majority of the time.
    This is my first domestic car purchase in the last 25 years after a bad experience with a Chevy. I won't be in a hurry to try that again!
  • So, I was pretty much ready to buy a 2013 Escape SEL with the 2.0 engine, panorama roof, towing package and parking package. With all the current incentives it comes out to $31,220 here in Seattle. My alternative is a 2012 Rav4 Limited for the Costco price of $29,500 (after $750 cash back). I figured it was a no-brainer to get the Escape because its seems like a better value given all the additional technology that comes with it.

    Now having gone through this forum, it seems as if this model year of the Escape is loaded with problems. Can anyone please advise me whether or not we think the issues on this forum are typical of new cars, or do you guys think that the 2013 Escape has a higher than average problem rate and I should wait for a later model year to see if quality improves.

    Unfortunately, I am dealing with an insurance total loss and need to make up my mind this weekend.

    Thanks
  • I have the titanium and I love it. It is the best car I have owned and I have had a lot. It drives like a sport car yet I have gotten 44.5 miles to the gallon for over 25 miles at a time. I have had no issues wih my escape. I say get it you will love it
  • I love my escape. It's a fantastic car.
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