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2013 Ford Escape

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  • cmunizcmuniz Posts: 604
    Well - the diagnosis from the Sync specialist at the dealer service dept. is that i need a new APM module since my navigation and Sirius radio have been disabled and my 4 section screen has been scrambled so it doesn't make sense anymore. About the only things that work are the back-up camera, compass and temp readings. Not even my phone will work.

    I may have found what happened by talking to the customer sync specialist at the showroom that helps users with routine problems. He printed out a whole series of instructions for doing the update which I didn't find on https://support.ford.com/ when I did the update. Apparently I took the thumb drive out before the update finish installing on the vehicle. Since it runs for about 30 mins I waited for a few minutes when it started and it showed a status bar with a dialogue that said 1 of 4 programs ,etc. When I returned about 20 mins later all that it showed was the 4 part screen. I waited a while and nothing changed so I thought it was finished. It is not finished until you get the final message that says to press "OK".

    My advise is to find and print the instructions before you start or to at least wait until the system tells you it is finished before taking out the thumb drive.

    Hard lesson to learn, but I hope nobody else repeats it. I tried re-installing the update, but it wouldn't let me after I got back from the dealer.
  • Wow, when I updated my Titanium, at the very beginning it says on screen and the voice tells you that the update it not finished until the "OK" and "complete" stuff comes up. Even the instructions on Sync My ride say the very same thing. Best of luck in modern life.
  • asctonyasctony Posts: 46
    Thanks for the info. I still cannot download any update. I have only SYNC and not My Touch. I assume that may make a difference since my car still shows when I log on that my SYNC is up-to-date. Do you have just SYNC or MY Touch? Hope you get the problem fixed.
  • Recently updated My Ford Touch to Gen2 3.6.2 that was just released.
    Did it myself without any issues. I just plugged in my USB stick in the console and the installation started itself. I just followed any instructions given by the system and everything was easy.

    FYI, the improvements listed on the upgrade are published as follows.

    "The latest SYNC® update includes all of the improvements from previous updates, plus additional benefits, such as:
    •Information display on the homescreen for HD, Sirius (if equipped), and FM radio sources
    •Simplified graphics and improved usability
    •Enhanced voice destination entry for SD Card Navigation (if equipped)
    •Improved Navigation vehicle positioning (if equipped)
    •Rear view camera guidelines set to ON by default (if equipped)
    •Updated SYNC/device compatibility information"

    As stated earlier, most of the improvements are "behind the scenes" but you will see a few obvious things as well.

    One of the features that I now have (got back) is the ability to text through the MFT system. I had this ability 6-months ago, but it disappeared at some point, whether it was my BB phone or an earlier MFT upgrade, I can't say for sure. In any case, glad to have it back.

    No issues thus far with new system. Only used it for a few days.
  • lateralglateralg Posts: 929
    Can BLIS be disabled so it isn't re-enabled wfter re-start?
  • Considering that this is a safety feature, I am pretty sure this is something the dealer would have to do. (if they can even do it) There might be paperwork involved as well. ???
  • lateralglateralg Posts: 929
    "this is a safety feature"

    We could argue that, which would probably de-rail this thread.
  • tim156tim156 Posts: 308
    edited August 2013
    It's as much a safety feature as a convex mirror. Once you get used to how it works, it's as good as a convex.
    I don't understand why someone would want to disable it. If you don't like it, place a small convex mirror in the upper left corner, that's where the non BLIS spot mirror is anyway. Other options, swap out the mirror glass, or don't buy a car with the BLIS feature.
  • I noted on 2013 escape they eliminated bumpers, cabin is smaller. As compared to my 2011, I have more room, window space. Now we are noting the 2014 is returning to the old station wagon scenerio, just smaller. Your thought?
  • What do you mean by "the 2014 is returning to the old station wagon scenerio"?

    Someone posted the list of additions/deletions/changes between the 2013 and 2014 models a while back; to the best of my knowledge, hardly anything is changing between the 2013 and 2014 models.
  • explorerx4explorerx4 Central CTPosts: 9,614
    There are several items that are newly optional on not available in the 2014 Titanium, vs the 2013.
    Lincoln is rumored to be coming out with a model based on the Escape, so maybe they are trying to create some separation.
    Good deal for those who bought 2013 Titanium's.
  • cmunizcmuniz Posts: 604
    One last post on my Sync update experience. The module ordered by the dealer arrived and I made another appointment with the Sync specialist that comes to the dealership 3 times a week for 4 hours each time. He installed the software in about 2 hours and gave me the car back. When I got in nothing worked as it should and the screen was still "scrambled". I gave it back to him right then and in another 30 minutes he gave it back to me working properly. I felt really dumb for screwing up the update in the first place, but I must say I didn't feel so bad after the specialist screwed it up his first time, too. I still think the potential for failure is rather high considering that customers are buying cars, not windows-based computers. My IMac and IPhone update seamlessly time after time.
  • lateralglateralg Posts: 929
    The option that's worked for me for 20+ years is proper aiming of outside mirrors.

    I would not tell anyone that it's safe to change lanes if the BLIS light isn't on. In fact, the 2013 Escape Owners' manual implies that by stating that driver should look back over shoulder before changing lanes. That scares me.

    Tim, please keep an open mind on this. If interested, I can send you info. on how to properly aim outside mirrors, including evidence of how good proper aim is.
  • tim156tim156 Posts: 308
    edited August 2013
    I assure you, I know how to adjust and use my mirrors. Since 1972 I have driven box trucks, garbage trucks, stake trucks and 40' and 60' transit buses.
    I don't need to have any opinion other than my own, BLIS works fine for me, if it doesn't for you, so be it, go with a spot mirror or no mirror at all, I could care less what you do. You posted a question on a forum and I answered and gave an opinion. Regardless if you use a spot mirror or BLIS, it's always a good practice to look over your shoulder, I don't think the manual implies it, it suggests it.
  • southtxsouthtx Posts: 14
    Regarding the latest SYNC update (3.6)...

    Specific question is does this update change the intensity of the graphics display? I remember reading somewhere about earlier issues Edge owners (I think) were having with an update that 'dumbed down' the display. We've had a lot of trouble with the SYNC/MFT in two previous versions, and are currently at 3.4something from Dec '12. Haven't had any major blips since then, and I'm very hesitant to download anything new just so the temperature display shows up somewhere else. At this point, we're not broken... but we HAVE been before and I really don't want to go there again unless there's some real benefit.

    Thanks for any help...
  • bogey235bogey235 Posts: 12
    I did my update last night. Had no problems. The first thing I noticed was the temperature is gone again on the display. It used to not be there, the update in June put it there, and the recent update removed it again. Have not noticed much else as of yet.
  • lateralglateralg Posts: 929
    Whatever ...
  • tim156tim156 Posts: 308
    My thoughts exactly.
  • mikeqtmikeqt Posts: 9
    Don't trust ford with any update. Wait 3-4 months then check to see how bad they screwed it up.! Consider it at that time if it still looks safe.
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