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Ford Focus Owners Tell Ford What you Want!



  • creakid1creakid1 Posts: 2,032
    Starting '05, Ford replaced the Euro-designed dash w/ a new one & different building material. At warmer temperature especially w/ the heater on, the air coming out of my charcoal-color dash smells like MELTING RUBBER. That makes all passengers nauseating & quite sick. So the windows have to be opened almost all the time! Ford better find a better plastic for the air ducts or something, & replace my defective material soon.

    I spoke to other Focus drivers, & they felt the same way!

    Otherwise, my '05 ST is a wonderful car, & only a BMW E36 can match it's driving experience. By the way, bring the heavier Euro-spec power steering here, at least for the sporty ST model.
  • f0rdsuxf0rdsux Posts: 2
    I bought a new 2002 Focus ZTW for my wife with projector beam lights, the dealer installed wiring is no good ( found out when the dealer replaced a bulb) and Ford won't do anything to offset the repair cost of their defective wiring. Their customer service is brutal, and the attitude of their staff is enough to ensure I will never buy another Ford. I made a point of being low key and polite to no avail. These people don't get it, service keeps customers, and they just lost one who gets a new vehicle every couple of years. It saddens me to buy an import, but I can't see sticking with Ford when they reacted to my concern with disdain.
  • rapidrickrapidrick Posts: 70
    Suggest U channel your energy to writing Ford in an unemotional manner and relate your experiences with the dealer. Make your case and let them know the DEALER is who is driving you away from Ford. If Ford doesn't care about customers who have legitimate concerns with the people selling their cars, they look to lose millions of dollars and layoff lots of people and close lots of factories.
    Oh wait, they are doing that... :blush:
  • mikusmikus Posts: 109
    What's up with backseat headrests? None on hatchback, none on wagon. Do they have them on sedan? Six years passed since Focus introduction. I wonder how came that Ford has not been sued yet for intentional endangering the lives of back seat occupants.

    Make backseat headrests standard equipment and issue a recall to install headrests on all manufactured and sold Focuses.

    Also, the split seatback with non-split cushion? Truly idiotic design. Apparently, engineers who worked on Focus body and suspension and those who worked on seats and safety were two different kinds of engineers. This is sad because Focus is generally a very well designed car with perfect handling, good looks and useable and airy cabin.
  • explorerx4explorerx4 Central CTPosts: 9,614
    i agree about the one piece lower rearseat cushion, although the seatbacks are split.
  • rapidrickrapidrick Posts: 70
    "What's up with backseat headrests? ... I wonder how came that Ford has not been sued yet for intentional endangering the lives of back seat occupants. "

    Uh, getting a little carried away are we? Granted, they are a great feature, but an "intentional" act? Cripe, it's your choice, buy a wagon that's got them.

    Oh, and if you are truly a safety nazi, you'd refer to them as head restraints, which is what they are, not headrests... ;)
  • iglooheatiglooheat Posts: 32
    my 93 saab has back seat head restraints ... ford could have done it by now. At least the integrated version should be in place. The focus rear seats are only safe for children in car seats. Maybe they will be in place when the new fusion-like front-end hits, which is when I plan to look seriously at a focus wagon.
  • iglooheatiglooheat Posts: 32
    While we're talking about items that we want, why no option for a navigation system? Civic has one and I'm sure some other small cars have them as an option. My ideal ride is a premium small domestic car. Since that's not avail., I'll take a manual trans focus wagon with all the safety options, heated leather and navigation.
  • mikusmikus Posts: 109
    > Uh, getting a little carried away are we? Granted,
    > they are a great feature, but an "intentional" act?
    > Cripe, it's your choice, buy a wagon that's got them.

    Head restraints (here, I called them properly) are a standard safety feature on all cars, front and back seats. Saab, Mercedes. Heck, even Matrix. By the way, European Foci (first and second generation) have head restraints on the back seat.

    I just bought a used Focus Wagon a week ago. Used Matrix about the same year and mileage costs about twice more. If the price difference were 20%, I would buy Matrix with no hesitation, a better thought out car. Focus is pretty well designed as well, but one can see cost savings everywhere.
  • The door paint is exposed right there and gets scratched by the repeated opening of the doors. Only a few paint colors wouldn't show these scratches by peoples' fingernails. I have found some gaudy chrome aftermarket bowls, but I would rather have something that blends in, not stand out. The scratches all over the bowl area stand out enough. Surely someone at Ford has noticed this by now...
  • explorerx4explorerx4 Central CTPosts: 9,614
    just about every vehicle has that problem.
  • Yes, explorerx4, you are right. Just about every vehicle has that problem. Maybe it should be fixed. Maybe the highly educated engineers at Ford have the technology to come up with a solution to this problem that has baffled mankind for decades.
  • homeykathomeykat Posts: 11
    We have a 2001 Focus :lemon: that we bought in 2002, we just replaced the engine for $5000. We didn't want to replace it, but it wasn't paid off yet so we really had no choice. Also we had just put $1200 into the car a month before the engine drama. We change our oil every 3000 miles, we take care of our cars! Between all the recalls and all the repairs this has been the worst car we have ever owned.

    My grandfather retired from Ford, I am a Detroit girl and I have tried so hard to support Ford. If Ford wants to hear from me listen up....Make a quality automobile and I will buy it. We have owned 4 Fords and only 1 of them wasn't a money pit.
  • loolalaloolala Posts: 19
    has been good. The only thing that is not working at this point is my rear wiper. I didn't even bother to fix it. Otherwise, I just have no complains with 100K+ miles on this car. I never have problem with gas mileage like many others (32mpg consistently on 5 speeds) and I change oil every 5000 miles per the manual. Anyway, I would like to see the 2nd generation Focus available in the US. If I am buying a car now, I would go for the Madza3 as it's the 2nd Gen Focus!
  • I have been trying my best to buy American, and to buy a Ford. I would like to help them in a time of need.
    I'm pretty easy, too, I like plain cars.
    But if Ford thinks they can sell a car in 2007 without rear head restraints or even an option for Head curtain airbags they are clearly not in touch with reality.
    Driving to work today in my soon to be gone Corolla, I looked at each car I passed to see if there were no rear head restraints which would hopefully make me feel better for getting a 2007 Focus ZXW SES wagon without them.
    Guess what, the only cars I saw without them were Crown Vics and Tauruses!!!
    Suzuki Reno: got 'em
    Hyundai Elantra: got 'em
    Kia whatever: got 'em!!!!?!?!?!?!?!?
    This is insane, so my alternative small wagon is the Chevy HHR but why buy an American car if they are gonna make 'em in Mexico???!!!
    Hello, Honda? I'll see you tomorrow with my checkbook.
  • "But if Ford thinks they can sell a car in 2007 without rear head restraints or even an option for Head curtain airbags they are clearly not in touch with reality."

    Back in 03 I went through the same thing--the VW Golf/Jetta Wagons were edging out the Ford. However, got a smokin' deal on the ZTW and it has been perfect since then, no regrets. :shades:
  • We own a fully optioned 2005 Focus ZX4 ST. It has some real strengths in drive train, handling and interior packaging. In my ST everything I touch (the leather seats with perforated suede, the door grip, the leather-covered steering wheel and gear shift knob) feel and look great. But the look and sound is still economy car. For example, road noise (primarily tire noise and not wind) is intrusive at speed. The trunk lid is not lined or finished on the underside.

    Someone is going to recognize that with the public's changing taste in favor of small cars that there is room for a premium small car that is sporty, efficient and luxurious. You can find a sporty premium (Mini and maybe the Mazda 3) and an efficient premium (the Prius), but so far no one is really doing luxury in an efficient, sporty package.

    Saturn may be poised to gab this sophisticated space, but the next Focus should do so. When the Focus was first introduced to the US it was a standout car. The next generation has to be a standout as well. An average or me-too car won't work. The next Focus has to up the refinement level even if it is more expensive. People will pay for excellence. Elements to be included: five-star safety with full-boat active and passive safety features; independent suspension; variable valve timing; 5 or 6 speed automatic; dual zone automatic climate control; perfect power seats with every adjustment possible; and great sound isolation. Navigation has already been suggested by many and is appropriate for a car tailored to the urban environment by ease of parking. And finally, the next Focus has to avoid early recalls and deliver a reliable, failure-free ownership experience. I've been very happy with my 2005 but the early years' track record tarnished the great reviews like C&D's top ten rankings.

    Hit it out of the park, the transaction price will follow. Decontent a superb car for the entry level, but the top of the line must be the best sport luxury choice in the small car space. Consumers are desperate for the luxury they've come to expect in a smaller, more efficient package.
  • I have something to tell Ford. Tell your official service departments that they will be arrested if they try to sell brakes that don't need replacing. And tell them that they must not charge a $50 service fee if I have my car towed to them (at only 4 months old) because it won't start and then they could not replicate the symtom. Did they think that I some kind of disease that forced me to imagine that my car would not start?
  • markus5markus5 Posts: 102
    My basic 3 yr warranty is over next week. I am considering the Idea of one of the ESP packages that ford is selling. :confuse:
    I bought new and used FORD products for many years. I like them or obviously I would not come back. One of the things that ford has done extremely well historically was to find or create a market. Except for the Edsel just about any car they introduced into a market segment was extremely successful and ussually class leading in sales. The latest examples were the Taurus and the Explorer.

    I read in a very good article in the NY Times yesterday, about the Taurus as " a remarkable success in the late 80's will be a " footnote in Ford history" . Last Friday was last car off production line.

    I think that the Focus may soon be doomed as I see in these posts. Back in the late 60's I had another ford, an English Cortina GT that also went extict although that one was planned as they waited for the arrival of the much inferior Pinto.

    It is ironic that it was the memory of that Cortina that came to me so strongly on the unplanned test drive of the Focus 3 years ago. Ford should market this car to people who really like to drive. Even "Consumer Reports" magazine which is not philosophically oriented to be enthusiastic about driving, mentions in their reviews of that elusive quality of ride and handling dynamics. ( It is if nothing else a factor in safety they recognize) ;)
    Ford is not without fault: They did not back this car up or take responsibility but chose to save money in certain design aspects, one of them being the Side Mirrors and some of the other soft molding pieces. I had to replace my Front rotors at 25 K and I should have insisted that they pay for it. Pirellis were crummy but that is not their fault. However one of those assymetrical tyres was incorrectly mounted at the factory. ( The dealer said after 25,000 miles It could not be proven.
    Bottom line, If I see a nice 04 station wagon (I hate the dash treatment on the 05 models), it just might be the replacement for my wifes' 95 Explorer.
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