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Mazda Protegé

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  • Anyone think this odd:

    When I put my order in (DX, AC and Auto, sandlewood or black), the Dealer told me that it would take a week or two to get the vehicle. (I would assume that they are determining what is around the 8 or so other dealers in the NYC area)

    Is this a long time?
  • dinu01dinu01 Posts: 2,586
    I waited for mine under 10 days, in Toronto. It takes 3 days for the car to be ready for pick-up after it's put on rail in Vancouver, for us Canadians.

    In other news, Sweden beat Canada in men's hockey and the US and Russia tied last nite. Would LOVE for a Euro team to beat the crash and bang North American style! Now a kick-@$$ final would be CANADA-vs- USA. Then, I'll be cheering for Canada.

    Dinu
  • Being a new Car owner, I am wondering what to expect when I pick up the new car, in terms of paperwork and deliverables?
  • Hey protege lovers,

    Just posted my 6,000 mile; six month report in the station wagon room... I have protege5. In case anyone might be interested.

    number 42; welcome to the "club". I had no surprises on delivery... but that is the nature of the car, I think. My mazda dealership has always been very good here in Wilmington. Am on my third Mazda product. Anyway, Enjoy! I have been doing so... later
  • protegextwoprotegextwo Posts: 1,265
    Listen to me, please. When you go back to the dealer, look VERRRY closely at the actual windshield wiper arm. It is painted/finished in flat black. Check the actual wiper arm for scratches. I opened the hood to my 2000 PRO-ES, with the wiper arm extended, and the hood scratched the heck out of the wiper arm. Dale, the spots on my wiper arm where the hood contacted it, were badly scratched. I hope this did not happen to your wiper arm, nevertheless, scrutinize the whole wiper arm assembly for scratches and possible bent components.

    Respectfully,
    Larry
    aka "the love train"
  • dinu01dinu01 Posts: 2,586
    Multiple personalities lately?

    I mean you were once "old head", now "love train", what's next? I have a feeling Meade will have something to say about this one :)

    Dinu

    PS: Just teasing you Larry :)
  • This is the kind of mess-up that keeps me away from dealer service. I had a '79 dodge colt [great car]. It was serviced at a dealership once, where the wheel bearings were repacked. About a year later, a wheel bearing seized while I was in eastern Oregon, about 400 miles from home. They had mangled the grease cap, allowing water to get in and rust the bearing and shaft. My '99 pro has never been back to the dealer.
  • protegextwoprotegextwo Posts: 1,265
    Time Line: The last two weeks of January

    As many of you already know, my wife and I both drive Emerald Mica 2000 PRO-ES Mazda's. Both cars are equipped the same, and by switching the cars back and forth, I have been able to maintain the cars with similar mileage. Both vehicles get oil changes, tire rotations, tune-ups, etc. at the same intervals. O.K., about a month ago, my wife mentions to me, the check engine light came on today and after a couple miles, the light turned off, by-it-self. O.K., I go out to the car and check the gas tank filler cap for tightness. Seems pretty tight to me, so I pop the hood and check the different fluid levels, yada yada. Everything seems all right. A week later my wife (lets call her Trudy, since that's her name) tells me that the check engine light and now the O D light comes on! Sweet Jesus, NOW what. I AGAIN check the gas tank filler cap for tightness, no prob there. I pop the hood and check the different fluid levels, everything seems all right. I jump in her car and take it for a long drive. After 6 or 7 miles, NO problems, no lights. I explain to my wife about the O D light button on the auto shifter, yada yada. Trudy, we are going to switch cars for a while, O.K.?, I say to her. O.K., Larry she says to me.

    To Be Continued-
  • boggseboggse Posts: 1,048
    For those of you who are interested in how to install speaker upgrades in a Protege5, check out this link:


    http://www.astolfo.com/p5/p5.asp


    It also applies to regular sedans for the front and rear doors. Additional wiring would be needed to install speakers in the sedan rear doors.

  • Hi All,

    I have a '95 Protege LX with the automatic overdrive trannie.

    According to the Haynes manual there should be a drain plug on the bottom of the gear case beside the filter pan but I sure can't find it.

    Am I just blind or is there not one there?

    I just bought the car and was trying to get some of the old fluid out and replace it with new. I'll replace filter, etc. when it warms up.

    Thanks....
  • Hi All,

    I have a '95 Protege LX with the automatic overdrive trannie.

    According to the Haynes manual there should be a drain plug on the bottom of the gear case beside the filter pan but I sure can't find it.

    Am I just blind or is there not one there?

    I just bought the car and was trying to get some of the old fluid out and replace it with new. I'll replace filter, etc. when it warms up.

    Thanks....
  • It is possible that your fuel economy has dipped because of winter driving conditions and where you have the air ventilation setting placed.

    I don't know where you live, but here in Canada, gas mileage typically is reduced dutring the winter months as many people utilize the defrost and the windows settings on the environment control. Both the defrost and window settings activate the air conditioner compressor in the vehicle, which in turn, affects both the power in your engine and fuel economy.

    If you are living in a warm climate and not using these settings, then you may want to switch to another gas temporarily and see whether the results are the same.
  • audia8qaudia8q Posts: 3,138
    I think you should shoot for a new car....lol

    the guy made a mistake,...I guess all the perfect people on here dont make any mistakes So let's hang the guy.
  • SporinSporin Posts: 1,066
    They add a lot of "crap" to the gas here in New England during the cold months. I've seen a slight dip in MPG becasue of that, but still I'm hitting 28mpg easily.

    If yo uare only getting 20-25mpg, it might be worth your while to have the daler give ithe once over.
  • vocusvocus Posts: 7,777
    The guy made a STUPID mistake, BIG time. I would be very mad if it were my car. And he is a mechanic who works on the major systems of a car all the time, and cannot remember to put the wiper down BEFORE opening the hood? Come on now, pure, blatant stupidity. No excuse for it. Especially since you can see the darn wiper right in your face at the front of the car.
  • vocusvocus Posts: 7,777
    I used to get 24-26 mpg all the time with my 2001 Protege ES automatic. But I also drove it hard as well, reaching speeds of 90mph sometimes. If you are not driving like that and still getting crappy economy, maybe you should have it checked. But alternate gas stations first before you do that. Some gas used to go quicker in my Protege than other brands. That might just be it.
  • maltbmaltb Posts: 3,572
    it seems that on here when a mistake is made, the one wronged is told that they deserve the world. Well, all that is deserved is to have the mistake rectified. What if you make a mistake, stupid or not? should you then bankrupt yourself to make amends? No, you fix the mistake and maybe offer some token of apology.

    Don't ever expect more in return than what were going to pay for the service.
  • boggseboggse Posts: 1,048
    When my Jeep dealer screwed up, he not only fixed the problem (cracked interior trim panel), he offered to let me pick any single Jeep apparel item from the parts department. So I got a nice, heavy duty Jeep pullover. Then I thought about it, and realized he was using his mistake with me to get free advertising. I should have asked for mud flaps instead.
  • maltbmaltb Posts: 3,572
    it's hardly worth it.
  • fowler3fowler3 Posts: 1,919
    Those mud flaps wouldn't look as good on you as the pullover. LOL

    fowler3
  • boggseboggse Posts: 1,048
    I hate it when I am inadvertently humorous.
  • fowler3fowler3 Posts: 1,919
    than you are entitled to or what a judge would award to you. Yes, it was a stupid mistake, but they are not going to replace crappy sun visers, which are not part of the windshield, as part of the repairs. They didn't total your car.

    This reminds me of something that happened when I worked for a furniture store chain. A woman came in the store ranting and raving about the sofa she had bought being a piece of crap, it had broken down. She was making a huge scene in front of other customers. To quiet her down they offered her another sofa. She picked out one and it was delivered the next day.

    When the delivery men brought the broken sofa back to the warehouse they discoverd the sofa was NOT a new one, but one sold ten years earlier. The woman's kids had used it as a trampoline, among other damages such as stains and ripped fabric.

    There are people who will take advantage of merchants. It isn't always THEIR fault.

    fowler3
  • mazdafunmazdafun Posts: 2,322
    I realize maltb's and audia8q's viewpoint. However, what many service stations DON'T realize is that it's a hassle for an owner to bring a vehicle back for additional service due to a mistake made by an employee of that garage.

    What about the owner's time and inconvenience? If that is the type of attitude I come across, then I vote with my wallet (i.e., I never return and I pass on the bad word).

    Conversely, if I like the service and attitude, then I pass on the good word and continue my patronage.

    From my own experience, a local Mazda service department made the same stupid mistake when servicing the wheel bearings on my '89 323. I thought "hey, it's been over 100,000 miles, maybe I should have the wheel bearings replaced." Well, they also forgot the weather seal and grease spilled out all over my nice alloys and up-market Michelins. Not only that, but I had to take a SECOND day off work to get it fixed. Did I get an apology? No. I did, however, get billed for additional labor and parts. What a dumb move. I didn't go back for over a year. I wrote and complained to the dealership and explained why I was't returning. I should've billed them for the time I spent cleaning up the mess and for the extra day of vacation I had to take.

    I must not have been the only complaint, as when I returned for a coolant change on my '99 Pro (checking their service with a "simple" job), their service managers were much better. Still, this is the kind of service that prompted me to do most of my regular maintenance (wheel rotations, oil changes, air filter changes...I'll probably start doing my own coolant and brake fluid changes too).

    Now I'm in a p*****g contest with my health insurance provider and the health care provider. They seem to think I didn't get proper referrals etc. and are trying to pin me with the full medical bill for my physical therapy. I remember and can document my having gone through all the correct procedures, so I'm going to make some waves. I should bill them for my time that they've wasted by someone's incompetence in the medical management system. Oh yeah, the privately run health maintenance programs are much better than state-run programs...my A**. The only ones that benefit from this are the top execs who skim a whole lot of profits for little effort and innovation on their part.

    Anyway, take that attitude and stuff it. Your employee makes a mistake, and you just want the damaged customer to just forget it? That's the kind of attitude that makes me avoid Hondas and Toyotas. Don't make me add Mazda to that list.
  • mazdafunmazdafun Posts: 2,322
    It doesn't hurt to ask.

    If they're offering free oil changes, then something equivalent shouldn't be a problem for them. A pair of sun visors should easily be equivalent to several oil changes, it that's what it takes to keep you happy.

    That's how business works. You screw up, you make up for it somehow, if you want to keep that customer. Unless you offer really low prices, all a business (large or single-proprietor) has got is its reputation.

    Of course, I say this, but Honda and Toyota still manage to sell vehicles (although, not to me) despite their dealerships. I attribute this to their reputations for building reliable quality vehicles, built through hard work and time. However, even they've acknowledge that the customer experience at their dealerships is lacking and possibly driving away business (witness their recent programs to improve customer service) to marques like Saturn (OK cars, great service...I'm envious of the service my wife gets at her Saturn dealership service dept.).
  • mazdafunmazdafun Posts: 2,322
    Bankers, lawyers, HMOs etc.

    Car salesmen actually rate higher, in my estimation. They've really cleaned up their act, IMO.

    Bankers (not the front-line tellers) are definitely held in poor regard by me. Vultures; always looking for a way to fleece their customers (who also happen to be their leinholders, but they seem to ignore that fact). I still hold this view, despite the fact that one of my favorite cousins and a couple of friends work (or used to work) in the banking field.

    Health-insurance workers are close, but not as bad. Most are just incompetent, which is bad enough (I'm surprised they don't get fired). It's only the top-ranking execs whom I hold in low regard.
  • meinradmeinrad Posts: 820
    I couldn't help but relate my story. Had a Sentra which left my wife stranded on the highway. Local garage towed it to their shop, fixed it, then on the test drive smashed it to bits. I was very understanding at first, accidents happen, but then the fun began. The shops insurance company refused to do anything claiming it wasn't their fault (even though the police report stated they were doing 50 in a 30 zone), the shop wouldn't do anything without their insurance. Trying to keep this as short as possible, I was without my car for 92 days, insurance only paid for 30 days of rental car. Luckily my parents had an extra car I could use. I had to take 5 days off of work during those 92 days to visit body shops, insurance agents, etc. I sued in small claims court for the time off work and the payments made on the car while I didn't have it. I thought that was a reasonable request since I wasn't even involved in the accident. The judge asked if I got my car back, I said yes, and she said that was all that was required, case closed.
    I couldn't even look at the car without getting angry so I sold it and lost another 2 grand on top of everything else.
  • maltbmaltb Posts: 3,572
    IMO, we should get tweaked when they DON'T do the right thing. Dale, I understand it's an inconvenience and I would be pushing the dealer to make it less of one by having them pick-up or drop off your car.
  • protege_fanprotege_fan Posts: 2,405
    Wow....who was the judge? Judge Judy?? I'd be angry too if they had my car for 92 days.
  • pjd58pjd58 Posts: 366
    At the very least your dealer should give you a loaner for the day. When I go to a Mazda dealer for service, I expect top-notch professional service. Accidents do happen, but most accidents can be prevented from proper training and common sense, some thing your tech seemed to lack. I would ask for a bunch of free oil change coupons, it's the least the dealer can do for screwing up and promote goodwill. IMO, the visors are a reach. Remember, you will only get something if you ask for it.

    Pjd58
  • pjd58pjd58 Posts: 366
    Hand washed the Pro today, and low and behold, I notice my front bumper was hit by some nimrod. I was so pissed off. It must have happened in a parking lot. The paint is missing, of course. You always find new damage on you car when you hand wash it. My Pro is only 5 months old and was flawless, not one mark.

    I called my Insurance company and I have to pay the $100 deductible, luckily I have such a low deductible. I have a great body shop that matches and blends paint very well and offer a lifetime warranty on their work, as long as you own the car.

    Its hard to own a nice car, and keep it that way, with so many thoughtless drivers.

    Any suggestions from anyone who has had their bumper painted? My color is Mill Red.

    It seems the Protege's bumper is easily damaged. I have noticed many used Protege's with bumper damage.

    Thank,
    Pjd58
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