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Kia Sedona problems

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Comments

  • Nothing has been covered by the warranty.
  • AJ:

    How many miles do you have on this particular Sedona? Since it is only 3 years old, I'm surprised that the 5-year, 60k miles warranty didn't at least take care of the fuel-related issues.

    The windshield crack sounds like the same inherent defect reported on this forum. Do a search and see how many occurrances you can find. I suspect that either a poorly designed and executed windshield is at fault, or that the body structure flexes in such a way that causes the crack.

    The bulbs (unfortunately) are on the customer past 1 year.

    I'm with the one writer that suggests that your voltage system is whacked. Since Sedonas have been also noted for alternator problems, it wouldn't be unthinkable!

    -SM
  • hvrhvr Posts: 2
    We bought a brand new 2003 Sedona which has a great warranty plan and we even puchased an extended warrenty because we planned on keeping the Sedona for quite a few years.
    On 13 Jul 05 our Sedona would not start after getting gas (At this time the Sedona only had 25,000 miles). Next day Dealership stated that the problem was that the drive belt felt off, they put it on but could not get it to adjust to specs right (off 3 points). Three weeks later they stated possible water or contaminates may have been in the fuel because they noticed rust in the engine, so under the warrenty they did not have to cover the repairs. Our Auto insurance provided an Engineers Report that stated water or contaminates were not found in the fuel, the report stated it was an internal machanical problem, and this is not cover by the auto insurance. The gas station legal firm also provided a statement, after their investigation no water was detected in the fuel, so the gas company stated they are not responsible for the problem. On 12 Jan 06, I received a fuel sample report from the car dealer which also show no water or 0.10%. But still the dealership stated that they will not cover the repairs. We have been consulting an attorney and are interested in any information that anyone have that can be useful to us.
  • I wonder if other manufacturers deny warranty claims as often as Kia. I'm starting to worry whether the warranty on my Kia is any good at all.
    So far, in 15,000 miles, I've only had one problem I took the car in for, and it was taken care of. Very courteous, professional service so far here.
    I've had 9 assorted makes new cars and have never had a problem denied under a warranty yet.
    Just how common is it for Kia to deny service under the warranty?
  • i read may other posts from other mfgs and it seems that kia warranty is the worst, they seem to use any excuse to deny a claim !
  • The Kia warranty sucks big time. I have had my 05 Sedona for 9 months and only 4500 miles. It has been in the shop 9 times now for mostly the same problems. Front breaks shudder,shake,make a loud noise when breaking and at times, the alloy wheels get way too hottotouch with the bare hand - super loud A/C unit - noise in the rear end,, the list goes on and on. Everytime it is in the shop, the service advisor says either everything is "normal" or that in road testing, the problem couldn't be duplicated.HERE"S THE BIG PROBLEM THEY NEVER ROAD TEST THE VEHICLE !!! evey though the state that it was road tested, the mileage is always within 1/2 from when I brought it in. This was done at 2 different dealerships and they say that they can only write down what Kia Tech tells them to do. I have had various parts ordered to fix some of the problems only to find out later that KIA TECH denied the repairs forcing the service advisor to again tell me all is normal !!! Sure would like to take a KIA TECH for a 4 hour trip in my"NORMAL" vehicle. :lemon:
  • hvrhvr Posts: 2
    Prior to our 13 Jul 05 problem we had no problem with our 2003 Sedona. We spent months looking for the best vehicle for our family of six and was very happy with the decision with selecting the Sedona. What really hooked us was the 5 star crash rating, the price, and warranty.
    When we buy a vehicle it's for the purpose of having it for years. Our previous vehicle was an Arrowstar which we had for 8 years and a Grand Vitara for 4.5 years and ever had a problem with service during their coverage under the warranty. So when we decided to add an extended warranty to the Sedona we felt securited.
    As a customer we in trusted in the Motor Corps for their best product and services. I uphold them to their highest standards and expect nothing less. The defect is clearly under warranty and needs to be corrected by the dealership.
    We found out from the start that the 'burden of truth' falls on the customer(us)and for the last six months it has been a back and forth issue with this matter. Everything our Attorney asked for I provided. Do I feel we will end up in court, yes. Am I looking forward to this, very much so, yes.
  • jim93jim93 Posts: 3
    ne03sedona,
    Wow!!..Am I glad I found your post. I just got back from the dealership with the news that those lines rusted through and that is about $1000.00 to fix. The manager said that the rust "may" have contaminated the rear heater core and that it wasnt advisable to just replace the lines. I like your idea alot better. Whats your thoughts and was it difficult to replace the lines?...Thanks for any info....Jim
  • vannervanner Posts: 47
    Been getting a "check engine" light on an 05 Sedona, starting brand new day one right at the dealer. They said then the code came up with something to do with the EGR sensor or the fuel system pressure sensor. Said it maybe was due to a loose gas cap? Never heard of such a thing.

    Anyway, back then it didn't clear up as they said it would, so they "fixed" it somehow over three days. Said they replaced the sensor module.

    Been doing it again at 4000 through 5000 miles, as the gauge shows about 1/2 tank on the way down. When the gauge nearly bottoms out and we refill all the way, it goes out after a few restarts. But at 1/2 tank it comes back on. This last time it isn't quite down to the bottom yet for a refill, so no telling what it will do.

    Anyone else been through it?
  • hi Jim - WOW back! Since you went to the dealer, you have more info than me perhaps. did they say it was a covered expense? after all it IS an actual rust through. it IS an engine related problem. please let me know as i have saved all the old rusted parts in case i needed them for proof. as for the repair. i still need to do a bit of work (on a warmer day, it was 22 when i did my fix!!). i am finding that 3/4 inch heater hose that the stores carry is slightly too large. in other words, the metal piping that this hose must attach to is a hair under 3/4 inch. do they have Korean pipe sizes? like mm versus inches? in any case, i have had a small leak still at the hose/clamp area ONLY on one hose. on a warmer day im going to try a double clamp. its a very small leak, about a spot 2 inches in diameter, and not every time i use the van. so i feel its better and safer than it was (i lost half my coolant due to the rust out). one poster had an issue with heater hose being 3-4 inches from the c. converter, which was a good point, so i made a small sheet metal sheild/bracket and am very pleased with that. as for the rust in the heater core. sounds like a farce to me. general people with general cars have raditator problems all the time. who has ever had a radiator go and replaced a heater core? I have completely flushed my coolant, i cant imagine rust in our case affecting ANYTHING. the rustout of the pipes is from the OUTSIDE inwards at the clamping areas!! my actual hole was probably the size of a pencil lead. it really sounds to me as though they are actually charging you, and because the hose fix is REALLY CHEAP, figured lets try to throw in a real money maker heater core fix too. i find it odd that they ONLY mentioned the rear core? not the front core? its all the same coolant!
  • jim93jim93 Posts: 3
    ne03sedona , Thanks for returning a post. NO its not covered under the rust through warranty according to the Kia Service Manager. I will have to say that the service department has been "Excellent" in service to me over the past few years with any problems that would come up but this one got me. My kia Sedona is a 2002 with 69000 miles I thought it would have been covered under the warranty. (I think they want to sell me a new car). I have an "outside" mechanic that I always go to and he has a plan to put a steel line next to the converter or anywhere hot and run the hose for the other. He laughed and couldn't believe that they said the heater core was contaminated. Thats what they have a coolant flushing machine for!.....I will be going to his shop this friday the 27th and I will let you know what we came up with. I lost about half of my coolant also but mine was a slow leaker and you wouldnt see anything on the ground when you parked it. The engine finally started to heat up and threw an engine light. (I thought I was mechanically inclined enough to check the coolant level when I changed the Oil) Oh Well Its on the list of things to do.
  • bluedevilsbluedevils Posts: 2,554
    At 60,500 miles, our Sedona's wipers stopped working just before a 150-mile trip. Independent shop did a temporary fix to repair the linkage or something-- I guess the motor had come loose from the physical wiper arms or something. Not good timing with the bumper-to-bumper just having expired! Hopefully the temporary fix will hold up for a while, as I wouldn't be looking forward to the dealer estimate to replace everything.
  • My 1500 RPM problem still hasn't been fixed...Had a Kia tech look at it a couple weeks ago but couldn't make it fail for him...Found out today about a couple other owners complaining about the same type of problem at my dealership...Their trying to have all 3 of us in at the same time with a Kia specialist....If this is a known problem no one will admit it...see some of my previous posts for the problem details...
  • natta1natta1 Posts: 11
    We have a 2002 EX with about 65,000 miles on it. We have had some minor issues with the van since we bought it three and a half years ago but overall we have been very pleased. About four months ago the door locks started locking on their own. Sometimes it would happen after the front passenger door handle was used to open the door from the inside then it just started happening intermittently whenever it wanted to-sometimes while driving sometimes while the van was sitting still. Has anyone else experienced this?
  • ckslescksles Posts: 2
    They have replaced my rotors two times in the one month and they are still bad. The manager said he was going to call Kia and would put me in another car until mine is fixed. I am getting close to Lemon Law material!!
  • we have a 2004 Kia and the fuse keeps blowing the van totally dies while in motion...the first time they said they knew something was wrong but just didnt know what and we had to wait for it to happen again...so of course it did a month later...they then said it was the crank position sensor " they think" they have no way of knowing because it is an intermittent problem..so they now have the van and want to give it back knowing that it may or may not be fixed...what make and model do you have?
  • navyairnavyair Posts: 202
    If you had the van serviced at 30K per the service schedule, that includes a transmission fluid change. Ditto 60k service. If you didn't, they probably won't back the warrantee, since it requires maintaining it to the service interval requirements.
  • navyairnavyair Posts: 202
    That is a little cheaper than our 30k service in the Twin Cities which was about $550. Includes changing brake, ps, and tranny fluid, and coolant.
  • After meeting again with the Kia rep and having him witness the problem ...He pronounced that this was normal tranmission operation if I had the Overdrive on in city driving...He wouldn't put that in writting... but told me to just run with the Overdrive off...It runs about 5k Rpms higher at the shift points and of course will use more fuel...
  • The day before Christmas eve I was warming up my 2002 Kia Sedona, which I had bought brand new. I went out side to take my kids to see my family, and there was oil laying all over my drive way. We called Kia Roadside assistance they were great! They came within an hour of their scheduled time they told me..Then it gets to the dealer I still do not have this van back...they said it was because I was late on an oil change 4 changes ago and it will not be covered on my warranty..Who has ever heard of such non-sence
This discussion has been closed.