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Cadillac CTS/CTS-V Transmission Problems

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Comments

  • I loved my CTS initially, especially it being my first American car. I had to take in already because the sound after 6000 rpm was worrisome, but the dealership told me that's just how they all sound. So I have about 10k miles on my 2012 AWD CTS, almost all highway miles going to and from work. At times, I get heavy footed. On the highway, my car reacts normally. On the streets though, if I'm pedal to the medal, my car, it slips changing gears from 1st to 2'nd gear. The car sounds like it's trying to change gears, then the traction control light toggles on and off a few times. Anyone else experience this problem? It happened to me once before and now it happening a little more often. This is a brand new 40k "luxury" sedan, this really shouldn't be an issue.
  • Good evening roadcall,
    Congratulations on your 2012 CTS! Although, we're certainly sorry to hear you're experiencing some shifting concerns. If you would like for us to follow up on this with your dealership, please email us at socialmedia@gm.com with the following information: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership. My coworker Christina, who responds to incoming emails, will assist you further.

    Sarah, GM Customer Service
  • Hey Scott. I was googling my issue that I had with my 05 cts to see if I can find answers and I came across your message. I have the same exact problem. The exact same! I have 97K miles on mine and went to lube stop to get an oil change 1 day and everything was fine until 2 days later. I was at a red light and got stuck. My car was not moving. It never turned off though. Kept running. Problem turned out to be the lines and coolants and trans and radiator fluids mixing and messing up my transmission. Same like you. Anyways I got my radiator replaced and flushed out the system and new lines and fluids. It's running now but not the same. Feels weird when I shift gears and my rpm Gauge is screwed too. It keeps moving around. When I try to accelerate at high speeds, my car makes loud terrible noise. And feels like it takes a while to reach that speed. Sucks! So I took it back to the shop and the guy tells me he believes the transmission was messed up. He said my car will eventually stop working and tells me to trade it in. That's what he would do. But I don't want to. I love my car although it has given me multiple issues before. He says to replace the transmission it will cost me almost $3000 for a used one. So now I'm stuck and don't know what to do. I don't want another car note. But I also can't pay 3K and it might break down on me in the future again. Don't think it's worth it so I'm going to trade it in unless I can find a cheap trans online and just have him replace it for me on the side. If u come across a cheap one, let me know! Good luck to u.
  • gmcustsvcgmcustsvc Posts: 4,064
    lacchick,
    Are you working with a GM dealership on this repair work? If so, we're available to work with you through that process and can be contacted at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and the name of your involved dealership).

    Sarah, GM Customer Service
  • GEE I JUST PURCHASED A 2004 CTS AND IN FIVE DAYS - AM EXPERIENCING TRANSMISSION SLIPPAGE - IS THERE A FIX OR DID I GET HOSED

    AND NEED TO BY A FORD??
  • temj12temj12 Posts: 450
    If it were me, I would be running to trade it in. You have some big-time expense coming with your transmission. You will most likely need a new one. Go for the Ford. This comes from someone who drives a 2009 which I like.
  • I have a Cadillac cts 2004. Have the same problem as you ... Did you get your car fixed?
  • I had the same problem with mine. Cadillac sucks at this. I was on the interstate when this happened. The connection between the transmission is cut off so that you don't ruin the transmission. However the engine will remain on so that you can use the power brakes. The car was under warranty when this happened. The dealership fixed it but the car doesn't drive the the same. Before it used to just glide. Now you notice each and every gear change. The gear changes are so rough and there is no power the car drives like a cement truck. I suggest people stay away from Cadillac until they take time to fix this issue. Instead of launching new models take time and build a car worthy of the name. Reliability on these models sucks ......
  • my parents own the car and at around 10K miles they allegedly had transmission replaced by cadillac dealer. they were accused of driving with 2 feet causing the transmission to fail!!! now the car is back at the dealer and once again for the transmission that was replaced about a year ago and car has almost 13K miles on it total!!! once again the driving with 2 feet has come up however, my parents haven't been the only ones driving the car since health problems have forced them to rely on me driving them in their car...i do not drive with 2 feet and i haven't observed either of them doing that before i took over driving the car. dealer is saying that GM may not cover a new tranny since they just replaced one and now i am wondering if it was even replaced or 'fixed' old one. either way SHOULD A CAR WITH LESS THAN 13K MILES NEED TRANSMISSION WORK TWICE IN A LITTLE OVER A YEAR??? WHY IS USING 2 FEET OR NOT HAVE ANYTHING TO DO WITH IT...I WOULD THINK THE BRAKES WOULD HAVE FAILED BEFORE A TRANSMISSION :cry:
  • gmcustsvcgmcustsvc Posts: 4,064
    Hello,

    I'd like to look further into this concern you're having with your parents' vehicle. If you want to send me the VIN and your full name I can document your complaint and work with you in seeking more answers regarding your concern. You can email us at socialmedia@gm.com ATTN: Amber. Please keep me posted.

    Amber N.
    GM Customer Care
  • my 2004 did the same thing, this is a manufactueres defect but cadillac will not reconise it, the same as the timing chaines on the 3.6, seems like the 2004 model year is not included with the timing chain warranty only 2005 and up, but the 2004 3.6 chaines are failing on people too.with a car like cadillac to put profits before doing the right thing, (to fix defective chaines, transmissions, coolant lines and radiators) i will never buy another cadillac again, cadillac is not worthy of my hard earned money.
  • tinmanwpktinmanwpk Posts: 1
    My transmission in my 2010 CTS has dropped out three times in the last two months. I have had a loaner way too much. The quality of service from Cadillac has been poor as well as the treatment by Cadillac themselves.

    I know most of us only post when we are unhappy with a product. I am quite active on another Cadillac forum with over 2000 posts, most of them positive. I cannot post anything positive about my transmission taking a dump three times in two months.
  • gmcustsvcgmcustsvc Posts: 4,064
    Hi tinmanwpk,

    I am sorry to hear that you have had trouble with the transmission in your Cadillac. Have you spoken to anyone from Cadillac Customer Care about this repeated issue? If not we'd be more than happy to document your issues in a customer assistance case.

    Amber N.
    GM Customer Care
  • I own a 2008 CTS 4 and just experience my first major failure. The car has 104,561 miles (just over factory warranty of course) and the transmission and transfer case according to the dealership are toast. Estimated costs are expected to exceed $7500 which is cost prohibitive. I love the car but it doesnt seem reasonable to repair it at this point. I am going to get crushed on the loan.

    Is there a way to work with Cadillac or GM on a reasonable resolution to this? I have been a GM owner for my entire life so I would hope that they would look at the perfect maintenance record and be able to cover at least part of the expense.
  • jpfjpf Posts: 496
    You may want to consider contacting an auto wrecker who has a wrecked, low mileage 2008 CTS with powertrain intact. It may be a cheaper way to go in order to prolong the life of the vehicle. Good luck.
  • gmcustsvcgmcustsvc Posts: 4,064
    Hello,

    I'm sorry to learn of your recent transmission failure. If you're interested, I'd like to look more into this for you to see what options are available to you towards your transmission repair. Please send your name, VIN, contact information and dealership to socialmedia@gm.com [Attn Amber]. Please also reference this forum post.

    Thank you

    Amber N.
    GM Customer Care
  • a new cadillac and needs transmission replaced at 10,000 and again at 13,000 is nonsense.that car is a lemon and they have to keep replacing that transmission up to 100,000 miles,if the dealer refuses to keep replacing it, sue them, they have not a leg to stand on that car has a 100,000 miles drive train warranty, period.
  • I have experienced the exact same problem, same relative millage and just out of warranty. Upon researching the issue, it turns out that the failure is common, the spline shaft going to the transfer case has been re-designed to include an o-ring, or seal. Basically, the lubricant is depleted without the seal, and the axial motion of the spline causes burnishing of the teeth, and failure. The odd thing is that the failure disengages the parking pawl, which is a recall in all other such cases. I am currently talking with GM, but it has gone nowhere.
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