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Spectra Paint Quality?

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  • WE BOUGHT OUR 05 KIA SPECTRA 5 IN SEPTEMBER 11 2005.THREE MONTHS AGO WE NOTIFIED RICART DEALERSHIP IN COLUMBUS,OHIO WHERE WE PURCHASED THE CAR THAT THE CAR WAS COVERED IN PLACES THAT HAD PAINT THAT LOOKED LIKE IT HAD BEEN MELTED.IT STARTED OUT LIKE A PAINT CHIP BUT THEN BECAME WORSE ALL OVER THE CAR,BUT ONLY ON THE METAL NONE ON THE BUMPER.RICART FILED A CLAIM WITH KIA BUT THEY REFUSE TO FIX THEY SAID IT WAS DO TO US RUNNING THROUGH SOMETHING.OUR KIA IS RED.KIA CLAIMS THAT THEY HAVENT HAD ANY COMPLAINTS WITH THIER PAINT .THEY REFUSE TO FIX IT.MY HUSBAND HAS LOOKED AT OTHER KIA CARS IN OUR AREA,THEY HAVE THE SAME PAINT ISSUES.WE HAVE TRIED TO TALK WITH OUR AREA REP BUT THEY REFUSE TO GIVE US HIS CONTACT INFO.
  • The cincinnati kia rep is from columbus. His name is Don Bower, any dealership should be able to at least have him get in contact with you or call the kia national number. Although he was supposed to call me thursday and never did. If you would like to email me privately that would be ok, we can discuss the issues here further.

    princessmelissa @ yahoo.com
  • That is the same rep kia said was over our area.I contacted the kia number 1-800-333-4kia.They have done nothing but argue with us.They claim you can only go through your rep through the dealership.We have repeatedly ask our dearlership to get a hold of him but they dont. I have emailed your private addresse.
  • guestguest Posts: 774
    Paint chipping off spectra 5 (05) UPDATE....
    I got two estimates per the Kia dealer shop manager. Both stated that that the chipping was excessive and one felt the bonding process was the problem. I gave the estimates to the dealer who said he wanted a cause for the chipping. Maybe he would be happy with a chemical analysis....regardless, they have not been honoring the paint warranty and certainly are not customer oriented. I will pursue this through the channels as appropriate.
    Do they want a happy customer? I wonder.
  • Hi

    It's been awhile, but thought I'd give an update. Service rep at my dealership in Ottawa took photos & sent them in for feedback & tried to make a claim under the warranty. As per most other attempts on here, it was refused.

    Am still happy with performance of the car which is good, guess I'll be paying for the paint job myself. Not sure what the cost will be, just took it in for an assessment for both paint & body work, lower side doors were schmucked by a [non-permissible content removed] when parked!

    If anyone else has any news, do post!

    ckf
  • Hi, Im new here but just wanted to point out a paint problem w/ my 05 spectra. At 12,000 miles the paint behind the rear door towards the bottom was chipping and causing rust to set in. I called the KIA dealer and they said that they were aware of the problem. They repainted and readjusted the doors all under warranty
  • Perhaps your difference was the rust. My paint chips/bubbles haven't resulted in any rust, and as far as I know none of the others either. Out of curiosity, what color is yours? So far this seems to be a major problem for red 05's.
  • Mine is black with the silver trim.
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  • amk2amk2 Posts: 1
    My husband and I bought a brand new Kia Spectra about 8 months ago. Its white, and I didn't drive it today, so I don't know the month and year it was made...but its a 2006.

    We have about 15,000 miles on it, and the paint is already chipping AND rusting!!! My husband mentioned it to the dealer today, they said its not covered under the warranty, but they will see if they can buff the rust spots out. My husband's concern (& mine) is if its chipping and rusting already...what is it going to look like in 2 years? 5 years? 10 years? It will be a rust bucket and the warranty won't mean diddly! We knew that Kia's weren't high end vehicles, and we purchased this as our work vehicle, but c'mon. Rust after 8 months and 15,000 miles??? That is just crazy.
  • proudnaniproudnani Posts: 1
    I Purchased a RED Kia Spectra 05 in August 2005, and I myself noticed right away, I had some spots on the hood of my car and I told the Kia dealer and they told me they were just smudges...LOL...and when the guy washed my car, he said they went away. Yeah Right... Ughhh...

    So the next time I went in to have the car serviced, the Manager tried to say, that because a rock had hit my windshield in between time that was the cause of
    my paint problem... Well if you saw these spots you would know that was impossible and he knew it was also, he was just being a well, u know what..... These spots were from the factory, it was like they didn't have enough paint left in the can, it was like someone got lazy and forgot about refilling the can. They are white and have gown since. Also I am getting chips, I have one on my passengers side door.. It really saddens me... I could cry to be honest with you.. I have taken good care of my car.. I only have 13,000 miles on it.

    It upsets me to think all of us pay dearly for our cars and the paint is under warranty for three years or 36,000 miles I checked in the book. I don't see what the
    problem is. People will say bad things about them, They will get a bad name, and now they do not get my money anymore for service every time. I go to someone
    else, because I do not trust them. So they have lost a customer and I will always tell people to stay away. Why encourage people to buy a car that the company does not honor their warranty. Don't get me wrong I love my Kia, aside from the paint and the customer service... This is my very first brand new car, I am 47 years old.. I was so proud..But now I discourage people from purchasing a Kia, why would I want others to have the same problems.

    To me GOOD CUSTOMER SERVICE is everything. GOOD CUSTOMER SERVICE brings people back every time. Some companies just don't realize that. Obviously KIA is one of them. I would willingly travel a distance, to get good customer service as I know most people would. If they would HONOR THEIR WARRANTY then I would change my mind, but until then, it stays as is. I have one more dealer I am going to try.

    ProudNani
  • I leased my spectra 05 red color two years ago in Vancouver. About two weeks ago I noticed that in several places the paint is damaged. It is like the paint is flaking off in different places and in different sizes, some the size of a quarter and some the size of a dime.
    I took the car to two KIA dealerships without results. They say the external damage is not covered after the first year.
    There is no impact from rocks and we drive the car in the city on the paved roads. I have never seen anything like this before and called KIA Canada only to hear the same excuse from them. They say in order for them to fix the problem there must be a hole underneath of the areas that the paint is coming off. They also try to blame the problem on bird dropping or some other material. The fact is that
    we keep the car very clean and as a matter of fact about
    a month ago that I took the car for general service to
    a KIA dealership they washed the car very well ant did not mention any paint problems to me.
    I appreciate any suggestions.
  • I wish I could offer a suggestion, but if you have read all of the other posts you will see that Kia is completely ignoring this problem. My 2005 Kia Spectra5 has had the same problems and they blamed it on everything but the paint. They even tried to tell me that this is just what happens to all cars now because paint no longer has lead in it. Now, in the last couple of weeks I've noticed the clearcoat peeling off of my car as well. My car has no bird droppings on it and there isn't a single tree in my front yard, so they can't blame it on sap or birds. The clearcoat is bubbling and coming off though on the rear spoiler. Per my warranty, the paint warranty is only 36,000 miles and wouldn't you know my car turned 37,000 the first of September. I am done with Kia and have actually been able to talk several people out of buying them in the past year. I show them my car and they cringe and thank me for the advice. At least I'm helping others not get screwed over.
  • the 2007 red kia spectra i bought has had problems from day 1 all 4 tires were no good made car pull hard to the left took it back car sat there 2days problem still knott corrected they lied said it was fixed and had really did nothing williams kia of naples now the paint has bubbles drips paint seperation i have only had this car 30days my trade was 2000 chevy caviler and it was better than this peace of crap i think i will get lawer and sue them because i have sufferd so much mental agguish behind this i have been to the dealer 10 times in 30 days .17000.00$ WORTH OF JUNK BUT ITS TIME TO STOP THEM THERE IS NO EXCUSE THE CAR IS NOT EVAN 30 DAYS OLD .
  • red01red01 Posts: 2
    I bought a 2006 KIA Spectra LX a 1 1/2 years ago, I bought it brand new, I have had my car into the dealer two times for rust on the rear quarters , behind the back doors, the first time was just about 6 months of owning it and I just took it in again for the same problem, apparently it is poor design of the car itself, the rear quarters sit out farther then the doors itself, I have noticed on the 2008 spectras this problem has been resolved, well I would think for the most part. This still will not change my decision about buying another KIA, this was my very first brand new car, and so far it has left a sour taste in my mouth, and will not purchase one again. I have contact KIA, with the problem, they have for the most part, not said its not covered under warranty, but my question is, am I going to have to keep taking this car in for the same problem every 3 months, until my car is out of warranty. I would not recommend this car to anyone.
  • PM:

    When you mention rust on the rear quarters "behind the back doors", are your referring to the area near the bottom of the rear doors that tends to get stone chipped?

    I've noticed stone chipping going on in that area of the quarters, but no rust. It probably helps that I've touched up the 3-4 I've gotten on both sides with my factory touch up paint.

    My 2004.5 EX is pushing 50k miles on it, and it has been a wonderful car for me.

    I can't believe that you would not recommend a Spectra to someone based on this one problem (if that's all you've experienced).

    I've eyeballed SEVERAL Spectras over the past 3 years here in rustbelt Michigan, and I've never seen any rust on the rear quarters of them. Not even in the touch-up zone I described above.

    What color is your car? White? Just curious, since any type of minor rust speck would be magnified on a white car.

    -SM
  • It's not that I wouldn't recommend a Spectra to anyone, it's Kias overall. Their customer service is garbage and they do not honor their warranties. I have never dealt with another company like this in my life.
  • I got rear ended a week ago by a woman and she did some damage to my rear bumper and back quarter panel. I spoke with the bod shop today to see how things were coming along. The guy was impressed with my car overall and asked if I had any problems with it. I mentioned all of the paint issues and he said "I bet! If this paint was sprayed on any thinner, your car wouldn't even be red." He said it was the thinnest coat of paint he had ever seen and that the clear coat was either equally as thin or non existent. I am going to have him really check into it and double check the clear coat and make sure it is there. I checked my warranty manual today and can only find anti perforation warranty for 100,000 miles. Will call kia to verify some information and see where this goes. Unfortunately, in the midst of all of my fighting with them previously my brother died suddenly and I had no time to waste dealing with a company about paint. I had bigger issues to deal with and unfortunately may have given them the advantage because of it. If nothing is resolved due to my waiting, then no big deal, but if this truly is a problem I will get it looked into. I hate to say I'm lucky that I got hit, but if I hadn't nobody would have been doing this paint work on my car to see what a crappy job it was. And BTW, my car held up surprisingly well considering the accident. Hit in the back and into a pole in the front. Almost zero damage to the front other than spoiler getting pulled off, back was a bit worse, but still fixable.
  • I bought my Red Spectra 5 6 months ago and my hood looks polka dotted. I am printing all these complaints and taking them to the dealer with me. The first sign that they will not honor the warranty and I will put a sign in my car window in bold letters saying kia doesn't honor the warranty, then I file with the state of MA for the Lemon Law protection. If everyone having this problem can get organized and go after Kia they would have no choice but to listen. Feel free to eback and let me know if they helped you & I will do the same next week when I take my car in.
  • Everyone PLEASE, let's band together and force Kia to take care of these problems. I find it an odd coincidence that we have so many cars with identical problems. If we all get together and share our information Kia can't deny a problem. I will take it to the local "troubleshooter" on the news and smear Kia's "good name" to everyone if I have to. I have been in contact with another owner willing to fight this, but we have to do it together. Email me with general info on your car (year, color, month/year built if you know, dealerships and reps you've dealt with, what you were told about your paint). Let's get this taken care of, we have all tried our hardest to be nice about it... it's time to get tough. princessmelissa @ yahoo. com
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