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Pontiac Vibe Transmission Troubles

124

Comments

  • gmcustsvcgmcustsvc Posts: 4,168
    bella0101,

    You stated you spoke with GM Customer Assistance. I would like to look further into your situation; could you please email me the case number?

    Thank you,
    Caron, GM Customer Service
  • to2000nyto2000ny Posts: 2
    I own two Pontiac 2006 Vibe's. Transmission started shifting strange on one and check engine light came on. It is Code 2716. Now what do I do, go to the GM dealer and ask to fix PCM or go to Toyota and ask them?
    Seems since Pontiac is not manufactured any longer the GM dealer will not help. Please, what would be the best way to proceed? :confuse:

    Thanks,
    TP
  • gmcustsvcgmcustsvc Posts: 4,168
    to2000ny,

    Could you please email me your VIN? I would like to look further into your situation.

    Thank you,
    Caron, GM Customer Service
  • to2000nyto2000ny Posts: 2
    Caron, I sent you an email.

    Thanks,
  • lalswiftlalswift Posts: 14
    Good luck working with GM. They will take no responsibility at all for the problem. My transmission was ruined by the failed PCM back before the recall. They say it is not their problem...which it is. They will lead you along saying they are helping but it will come to nothing. I finally put in a complaint with NHSTA and the did a formal complaint with the Federal Trade Commssion. :mad:
  • periperi Posts: 3
    I m right there with you, we have an '09-clutch went out and flywheel cracked- telling us the clutch was "abused" and that's why it happened. With 25k and an experienced clutch driver, not buying it. Sitting here with a car that won't run unless I pay a ton to fix! Thanks GM! Makes me wonder if Toyota would have covered it, hear their customer service is better.
  • jcs7jcs7 Posts: 1
    edited July 2011
    Beginning last October, the check engine light came on in my 2005 Vibe. When I took it to the dealer, they told me the solinoid for overdrive needed to be replaced and they recommended doing the same witht he other two solinoids at the same time. The cost would be about $1750. I decided to think about his because about the same time I received a notice about the PCM issue. When I got a notice the parts for the PCM recall were finally in (March), I took the car in and they replaced the PCM. The check engine light didn't come on anymore for at least two months and then it did start to do the same thing it had done before - light comes on and there is a shutter around 40 mph and also around 68 mph. If I step on the gas, it normally evens out again. I have taken it back to the dealer again and they have again recommended the solinoid replacement. I am concerned because I am afraid once they open the transmission they will find it is something else or the "repair" will not fix the problem. There are a lot of miles on this car and I don't want to spend more than it is worth. Any suggestions? With all of the posts on the Vibe Tranny problems, I am really concerned about opening this bag of worms.
  • I TOO HAVE A 06 VIBE JUST TOOK MY CAR IN TO DAVE CROSS MOTERS TO SERVICE THE RECALL ON PCM ONE MONTH LATER I SHOWED A CHECK ENGAIN LIGHT FOR ALMOST HALF A DAY THEN IT WENT OFF I WAS DRIVIN MY KIDS BACK HOME WHEN TRANSMISSION WENT OUT I COULD TURN CAR OFF AND SOME TIME IT WOULD START IF LET SIT FOR FEW MINUTES IT WOULD START HALF OF THE TIME AND GO IN GEAR AND MOVE TELL I HIT 35MPH OR LIFTED FOOT OFF GAS TOOK IT TO TRANSMISSION SHOP CAUSE WAS SHOWING CHECK ENGIAN LIGHT THEY SAID TWO SYILYNIODS WERE OUT AND TRANSMISSION WAS BURT UP CALLED DRAVE CROSS BACK WHO DID THE RECALL AND THEY SAID NEVER HERD OF THE ISSUE AT ALL I WAS ON LINE LOOKING UP COST OF TRANSMISSIONS CAUSE IM A SINGLE FATHER OF TWO THIS IS MY ONLY CAR JUST BOUGHT IT STILL MAKING PAYMENT AND FOUND OUT THIS IS A PROBLEM FROM THE RECALL NO ONE WILL EVEN GIVE ME TIME OF DAY TRYED CALLING GM AND I GET HUNG UP ON IM THINKING LEGAL ACTION IS A MUST WHAT DO WE DO
  • gmcustsvcgmcustsvc Posts: 4,168
    justen,

    I apologize for the problems you are experiencing with your vehicle. Could you please email me your VIN? I would like to look further into your situation.

    Thank you,
    Caron, GM Customer Service
  • periperi Posts: 3
    Met with a retired GM mechanic on the above issue and he said it will happen again and again, as this is the higher performance engine and it is equipped with a standard, vs high performance clutch. It is not an abuse issue as the dealership wanted to say. Thanks GM, really glad this was the first of 3 GMs I purchased in 12 mos from this dealer- I will NOT do that again. I wanted to support the brand, but did not plan to get screwed in the deal!
  • Don't listen to anything GM has to say. They will string you along with "concerned" emails and phone calls. You will get nothing from them in the end. My part failed before the recall and caused complete tr :mad: ansmission damage. GM owes me the cost of the new transmission since they admitted the part was faulty. They did nothing. They will just wear you down. Lauren
  • I have a 2005 Vibe and because the check engine light came on, I was told by the dealership I needed a new PCM. I replaced it and within one or two days is when the recall was in the news. However, the dealerships were in denial, and I had to wait MONTHS with many letters, phone calls and copies of documentation in order to get reimbursed.

    Now the check engine light came on again on an out of town trip while using the CRUISE CONTROL. I stopped at a shop who did a diagnostic and told me the code was P 0741 and that is was the torque converter in the transmission. He re-set the code (light went off) and I continued to drive to my destination. Driving home on the highway with the CRUISE CONTROL on again, the light came back on .

    Took it to a dealer ( didn't give me the code in my paperwork), but told me it is the TORQUE CONVERTER CLUTCH SOLENOID and that it will cost me about $1000 to replace and "clean the pan".

    I'm not a mechanic, but I think there is still something wrong with the PCM they put in or some other electrical signal. My car has no symptoms, the light is not on now, even though I drive it daily. Any one having similar problems or any ideas? Thanks.
  • lodaloda Posts: 1
    Today picked up 2007 Vibe from local GM shop. Brought it in for PCM replacement under the recall. There were no problems with car until then. Driving from their place noticed that car was shaking and vibrating a lot. When stopped at red light with transmission in D, car was shaking so much that could see my hands on the wheel vibrating, stopped immediately, engine seems to be vibrating excessively at low RMPs... Will bring the car back tomorrow. What a nightmare that GM is.
  • gmcustsvcgmcustsvc Posts: 4,168
    loda,

    I apologize for the problems you are experiencing with your vehicle. I understand how frustrating this can be with having to take the vehicle back. Please keep me posted on any information from the dealership.

    Thank you,
    Caron, GM Customer Service
  • Reply to all on the transmission issue. I have the same exact outcome as most people above. The car broke down (stopped) and thousands later I got it fixed all while GM dening any help though they acknowledge a problem. I got a letter to get submit claims I did and still no word or assistance. Now, once again on a high way this time the engine light comes on and new error codes PO441, PO455, P2195 come up. After general repair (filters, gas check, coolant etc $510)..the mechanic could not find or trace the issue back to the car. They actually DIDN'T charge me for the diagnostic. I bring it in to GM and they can't find a problem. I see some of the same discussions on
    http://forums.genvibe.com/zerothread?id=9365
    Does anyone have error code PO441, PO455 P2195 and know what they are. I pray every time I get into the car. This is crazy :lemon:
  • gmcustsvcgmcustsvc Posts: 4,168
    scrappyd,
    The dealer couldn't tell you what the codes were for? Or were the codes cleared and they read that there weren’t any codes present? Can you please email me with your VIN and current mileage? I look forward to your response.
    Christina
    GM Customer Service
  • Christina
    GM Customer Service:
    That is correct. The codes were "cleared" when I brought it in. As I mentioned the correspondence you responded to the codes are
    Does anyone have error code PO441, PO455 P2195

    I'm still waiting on GM to repay the recall PCM issue I had to have fixed which was prior to GMC acknowledging the full recall. In fact, I just got a notice to bring the car in for something that had to be fixed (totally unmovable & down car) over 13 months ago. Can you help with that too?
  • gmcustsvcgmcustsvc Posts: 4,168
    scrappyd,
    I was trying to look into those codes for you. Can you please email me with your VIN and current mileage? I look forward to hearing from you.
    Christina
    GM Customer Service
  • My 07 grinds on a downshift to 2nd gear above 35 mph. This all started immediately after changing the trans oil at 60k. The books all call for 75w90 synthetic gear oil, but what drained out was much thinner than that. At 70k, 2nd was pretty much unusable, and 2 different dealerships claimed there was not a problem, and that downshifts were unnecessary. "You shouldn't use the trans to help stop the car, just jam on the brakes" is what the service manager told me.

    I wound up taking to chain trans shop, and got a $2k+ rebuild. 10k miles later, trans won't go into 1st if moving at all. The shop changed the oil in an attempt to uphold their warranty, 1st gear problem goes away. Now, 2nd gear grinding came back today! The specified gear oil, seems to be the problem. This all started with draining out an unknown, very thin oil, and replacing it with what the owner's manual calls for. I'm beyond frustrated, and so is the chain shop.

    Does anyone know what kind of oil would make this trans work?
  • Axl151,

    Thank you for posting. If you’re willing to email me your VIN (please include your name and user name), I can ask our Technical Assistance Center for more information on this issue.

    Best,
    Sarah
    GM Customer Service
  • It's been a while since I sent over my VIN and contact info, has there been any progress on this? I really need to get this car driving again.
  • I received a recall notice in the mail a few weeks ago. Scheduled an appointment with the local dealer this week to have the PCM replaced. When I arrived for the appointment the dealer said he did not have the part. I'm not sure why I made the appointment if they did not have the part.

    Scheduled a second appointment for the next week. Today (two days before my second appointment) my transmission locked up. I called the GM Customer Service Center. I must tow the car to the local GM dealer at my expense. Then they will replace the PCM. If this does not solve the problem (does anyone think it will) the dealer will have to diagnose the problem at my expense. If they determine the transmission failure is due to the PCM then I may get help. Otherwise, it is at my expense.

    Tax dollars bail out GM then they announce record profits this past week. I hope they stand behind their product.
  • GM will not do the right thing, trust me. You may get a few emails that seem sincere but they are just a game. They have no integrity. They know they have damaged a lot of transmisions but they will not stand behind their product. They were too big too fail. We are to little to help. I will NEVER buy a GM.
  • I am wondering, do you (& all Vibe owners) know that the Pontiac Vibe is only part GM? The Powertrain & Drivetrain are totally Toyota.
  • I am perfectl aware that Toyota made the drivetrain. In fact, that is a major reason I purchased the Vibe. I am also aware that I cannot expect Toyota to warranty a GM product.
  • 0rch1d0rch1d Posts: 2
    My Vibe has been nothing but a horror story for the last couple of years. The check engine light came on giving a transmission code. We paid to have the transmission rebuilt, then the check engine light came back on about a week later. We took it back and was told it was the PCM, so we paid to have that replaced. The check engine light continued to come back on over and over again. We returned it to the mechanic many times they could not find anything wrong with the transmission or the PCM. They even replaced the PCM again to try and fix it. Then it was recalled so we took it to the GM dealership. They said the PCM that was on the car was not the one that was recalled and it should be fine. We told them about the check engine light issue and they told us it was the transmission and we would have to get a new one. Oh and they would charge another 3000 to do it. No one an seems to know what to do to fix this car. I have to pass emissions testing next month and that will never happen with the check engine light on. I have been a loyal GM owner for 17 years, but not after this fiasco.
  • lalswiftlalswift Posts: 14
    I feel your pain. Our 2005 was a nightmare too. GM offered a lot of false hope and no help. They still owe us about $3000 for our transmission that was ruined by the faulty PCM. I would suggest making a complaint through your State dept of consumer affairs and the National Traffic Safety Agency. If enough complaints start piling up, maybe GM will finally do the right thing. :mad:
  • gmcustsvcsarahgmcustsvcsarah Posts: 1,964
    Orch1d,

    If we can check up on this situation with your dealership, please send an email to socialmedia@gm.com with the following information: your name/Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership.

    All the best,
    Sarah
    GM Customer Service
  • jessicar1jessicar1 Posts: 1
    I have had the same problem with my vibe. I got the first recall notice and shortly after my transmission started shutter and check engine light came on. When I had the the check engine light checked it said torque convertor was stuck off. After I took my car in to have the pcm replaced my car was doing it more and more often. I took it to another dealer and they looked at it for 2 days when finally called me and said the pcm that the other dealership was bad. My car stop shuttering when I left there but now a year and half later it is doing the exact thing. I have called Pontaic several times and I get no where. I am contacting my Lawyer cause I am tired of playing games.
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