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Pontiac Vibe Transmission Troubles

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Comments

  • gmcustsvcgmcustsvc Posts: 4,057
    Scrappyd,
    I would like to look into your situation further. Please e-mail me with your contact information, VIN, as well as involved dealer by clicking on “gmcustsvc” for the e-mail address. Please address it attention Christina. I look forward to hearing from you.
    Christina
    GM Customer Service
  • This is the exact thing that happened to us! Two years ago! The first thing I did was call Pontiac and they said they had never heard of anything like this and that "No" there was no recall. With the check engine light on and the car bucking like a bronco we limped to the repair shop. Transmission specialist found metal filings in the transmission and replace the whole thing for $3000! After the repair it did the same thing until the PCM was replaced. We also got the recall letter and now need to wait for the second letter. Unbelievable. :cry:
  • lalswift, I understand your situation. We have a 2006 Vibe. In August, it stalled at 70 mph (Speed limit) in the left lane on an interstate in Kentucky. Drove OK afterward, except for some odd shifting. Check engine light came on Oct 23. Mechanic found PCM was faulty and was sending odd signals to the transmission solenoid. Dealer confirmed. GM cust service can't do anything because, according to customer assistance, the dealer told them that "it is not an immediate problem." We need a car to drive, but they have no idea when they can replace the module. I hope that the transmission doesn't fail by then. Customer assistance? Give me a break!
  • 2006 Vibe with 69500 Miles have check engine light code P2716 , parked here in driveway for past 2 weeks.

    Nice job Toyota and GM

    I finally have time to go new car shopping this weekend and will not be going on GM or Toyota car lot .
  • maxx4memaxx4me Posts: 1,340
    If I may, your best "like model" replacement is the Hyundai Elantra Touring. I have a 2009 Vibe and 2010 ET. The ET is a far superior car and with the Preferred Package #2, comes well appointed for the money. I'll be trading in my Vibe (the second I have owned) for a 2012 ET when they send the newest one to our shores. I have had my Vibe in twice for "transmission" issues that the dealer says are "normal." I don't have a lot of trust in what Toyota put into the latest Vibe either.
  • I received a preliminary notice of a recall from Pontiac in September of 2010. I call their headquarters, got a service number and was told that final recall notices would be out in mid February. I have used my Vibe very little to prevent further damage. I received a recall notice today informing me that the parts are now available and I have made an appointment on Friday to get the PCM ordered for repairs. There was never any misquotes or misinformation on Pontiac's part. In fact the representative I spoke to has called me to find out if the car is still functioning and if there was anything they could do to help during the period before the recall letters came out. I have no complaints about how GMC handled this situation.
  • I am still waiting for GMC to send me the paperwork for a refund which they said they would in Nov or Dec. I've given them all my data and 3x they said they would be in touch.

    They had parts when I had to get mine fixed - my car was totally inoperable - had to have it towed. Be very careful if you are driving at all - this happened so fast it was freaky - and I was on a highway -

    Really be careful :sick:
  • vibe5vibe5 Posts: 2
    I received the preliminary recall in Sept. about the faulty PCM. I have been in touch with GM many times over this issue. At first they stated they had no idea what I was talking about. My car has driven bad since I bought it but at the end of January the transmission went completely out. My vibe would stall and make a jerking motion when going from a stopped position to moving forward. Car would roll backwards when in park. The mechanic stated my transmission was fried and there were metal shaving all over inside. Had to shell out $1530.00 for a new transmission.
    Got my official recall Monday 2/14/11 and took it to the GM dealer and they replaced the PCM for free. GM mechanic stated that the faulty PCM caused the transmission to go bad. Now I am waiting for GM to reimburse me for the $1530 I spent due to the bad PCM. This is going to be interesting and I am expecting them to fight me on it! It is a cut and dry case....bad PCM=bad transmission = GM's expense!!!! :mad:
  • My daughter's boyfriend is having the same issue with his transmission. His 2005 Vibe has been at the repair shop for two weeks and they have quoted $3000 to replace the transmission. If his transmission went bad due to a faulty PCM then shouldn't they cover the cost to replace the transmission? He's a 24 yr old kid who doesn't have that kind of cash lying around. Should we contact the GM dealership to have them repair the transmission due to the faulty PCM?
  • vibe5vibe5 Posts: 2
    I would love to tell you yes but I was recently told that they will not cover my transmission. I talked to Nikki at Pontiac/GM, I told her my transmission failure was due to the faulty PCM and she pretty much told me too bad. She informed me that the recall only covers the PCM and nothing else. My speed sensor needed replaced as well. If your daughter's boyfriend gets his transmission fixed at GM and they say that the PCM caused the transmission failure, then they might fix it. GET IT IN WRITTING!!! Have the mechanic write that the PCM caused the transmission to go bad otherwise they won't do anything. I told Nikki I was going to write a letter every week and mail it to the CEO of GM until they did something about this issue that we are all having. I think everyone who is having an issue with their transmission should write a letter and keep sending them. This is their problem and we are paying for it!! Good luck!
  • Hello, I have been fighting with GM on this PCM and a destroyed Transmission for over 2 years. I first called them in Nov of 2008 and asked if there was a known problem or recall...they said no. They refuse to admit their mistake, they have no integrity, and they refuse to do the right thing. I was stuck with a $3200 transmission repair.
  • Vibe5: You can contact GM dealership but honestly this entire process and all these posting are just us venting HOWEVER try to call Pontiac Customer Service at 1-800-620-7668. Have your make model VIN # ready. Ask for a claim form if you have already paid for the repair like I did last year. Unless the certified GMC Pontiac dealership has an actual letter from GMC stating it's under the recall you won't get anywhere from my understanding. I'm waiting on getting remibursed since last year. I was told I'd get something in November. I've filed again to GMC Pontiac Recall Reimbursement Department PO Box 33170 Detroit, MI 48232-5170.
    I hope the company does the right thing this has been very frustrating and when I listen to national news about Toyota but here nothing about the Pontiac on the mainstream I wonder why. These home companies need to do the right thing too. :(
  • maxx4memaxx4me Posts: 1,340
    Oh, they won't do the right thing. How many stories need to be posted to convince you. GM dragged my negligence case until they wore me down; just like they do to everyone else. My case went all the way to the top, and a letter was also written by a helpful dealership to the CEO at that time. It is sad GM still exists. They certainly were not deserving of our money. Sorry for all your troubles.
  • gmcustsvcgmcustsvc Posts: 4,057
    kdwynne,
    I'm sorry to hear about the issues with the Vibe. Have you had the vehicle diagnosed by an authorized GM dealer? Will you please email me the VIN and current mileage? I look forward to your response.
    Christina
    GM Customer Service
  • gmcustsvcgmcustsvc Posts: 4,057
    vibe5,
    I apologize for your frustration and inconvenience. Will you please email me your VIN, current mileage, involved dealer and case number with GM Customer Assistance. I would like to look into this further.
    Christina
    GM Customer Service
  • gmcustsvcgmcustsvc Posts: 4,057
    lalswift,
    Can you please email me your case number?
    Christina
    GM Customer Service
  • gmcustsvcgmcustsvc Posts: 4,057
    scrappyd,
    Can you please email me your case number?
    Christina
    Gm Customer Service
  • lalswiftlalswift Posts: 14
    I started this whole ordeal in Nov of 2008. My case number is 71-875610168. I was recently sent a claim form to fill out but I have not heard back yet from the Pontiac place (Otto in Albany NY - talked with Todd) if they installed the correct PCM way back then after a complete transmission repair ($3200) or if I still need a new one. Laurie
  • I lent my 05 Vibe to my daughter to take to Fl. last week. Right before I took it to the dealer to see about the PCM recall, and they said I didn't need it. She got to Fl. and called and said the transmission didn't seem right. She has to leave tomorrow so I told her to get the fluid changed and try to get back. After reading this forum, I see that there are others with bad trannys, and I'm looking for advice. Any help will be appreciated. If she doesn't make it, I will go get her and have the car towed to a trans shop and hope for the best.

    Thanks
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