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New Hyundai Azera Owners Experiences

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  • richliebrichlieb Posts: 6
    The WeatherTech mats are the reason I had the uncontrolled acceleration problem on my 2007 Azera... Great Mats , but unless they changed the design, they can't be anchored to the floor... they move when you get in or out and can cause the peddle to get stuck.. Peddle goes down and can't return... I called WeatherTech and they could not care less... I was very disappointed that a company that makes such great products never got back to me after an e-mail.. I still have the Mat's in my Trunk !! 2 winters since my problems and guess what.. no uncontrolled acceleration anymore.. I will sell to anyone who gives me $5 bucks and pays shipping !!
    As far as my Azera... 69K and NO Issues for 3 yrs.. Never has been back to the shop... Ohter then the need for a stiffer suspension.. One of the best cars I have ever owned... But be careful of the WeatherTech Mat's unless they now have a place to attach to the floor hook..
    Rich
  • richliebrichlieb Posts: 6
    The WeatherTech mats are the reason I had the uncontrolled acceleration problem on my 2007 Azera... Great Mats , but unless they changed the design, they can't be anchored to the floor... they move when you get in or out and can cause the peddle to get stuck.. Peddle goes down and can't return... I called WeatherTech and they could not care less... I was very disappointed that a company that makes such great products never got back to me after an e-mail.. I still have the Mat's in my Trunk !! 2 winters since my problems and guess what.. no uncontrolled acceleration anymore.. I will sell to anyone who gives me $5 bucks and pays shipping !!
    As far as my Azera... 69K and NO Issues for 3 yrs.. Never has been back to the shop... Ohter then the need for a stiffer suspension.. One of the best cars I have ever owned... But be careful of the WeatherTech Mat's unless they now have a place to attach to the floor hook..
    Rich
  • richliebrichlieb Posts: 6
    The WeatherTech mats are the reason I had the uncontrolled acceleration problem on my 2007 Azera... Great Mats , but unless they changed the design, they can't be anchored to the floor... they move when you get in or out and can cause the peddle to get stuck.. Peddle goes down and can't return... I called WeatherTech and they could not care less... I was very disappointed that a company that makes such great products never got back to me after an e-mail.. I still have the Mat's in my Trunk !! 2 winters since my problems and guess what.. no uncontrolled acceleration anymore.. I will sell to anyone who gives me $5 bucks and pays shipping !!
    As far as my Azera... 69K and NO Issues for 3 yrs.. Never has been back to the shop... Ohter then the need for a stiffer suspension.. One of the best cars I have ever owned... But be careful of the WeatherTech Mat's unless they now have a place to attach to the floor hook..
    Rich
  • gamlegedgamleged Posts: 442
    One circumstance (security system has an open sensor switch, usually in the engine compartment) will drain the battery overnight, evidently not your problem.

    Another item is if something triggers rhe "limp home" mode, which prevents your driving over 50 mph until you get to a dealership to reset the system (if you haven't previously asked for the programming that allows you to reset it), also evidently not your problem, as stated, so I don't think the security system is involved here. Sounds like ignition or fuel supply...
  • gamlegedgamleged Posts: 442
    You maybe could just punch a hole through the rear of the mat (maybe fit a small brass grommet to keep the hole from enlarging) and run a thin piece of stainless steel cable through the hole and loop it under/around the OEM floor snap for the OEM mats, crimping the wire into a loop...
  • rgb42rgb42 Posts: 40
    >Another item is if something triggers rhe "limp home" mode, which prevents your driving >over 50 mph until you get to a dealership

    When my 2008 went into 'limp home' mode, I could barely do 5mph, let alone 50mph.
  • gamlegedgamleged Posts: 442
    Oh?! That sounds like the lesser-known "crawl hand over hand through quicksand" mode... ;)
  • rmcbainrmcbain Posts: 50
    Hi: We had the same problem and what we did was to turn off the engine and waited about ten to fifteen minutes and it was fine. When we called the dealership they said it would be fine to drive to their service department. It took less than an hour and we were back on the road. Good luck with your problem and any competent Hyundai dealership can correct the ECM problem easily.
  • huetsonhuetson Posts: 3
    I have had it occur three times. Each time I simply lock the car, then unlock it, and it starts right up
  • gob64gob64 Posts: 2
    While I've not had an accelerator problem I too have noted that Weathertech's product doesn't match the claims of its copious ads, specifically for holes to engage factory-equipped floor hooks. I've just had an e-mail exchange with Weathertech and it would seem they're unconcerned--even about fulfilling their advertising.

    And insofar as mats being designed for your vehicle: mine don't fit that well, despite using their make/model-specific selector. What's the point of that except to give the mistaken impression that you'll have good coverage.

    You might as well buy mats that are just as effective at Target, Walmart or Costco--and they'll be FAR FAR more economical.
  • So I brought my car in for a suspension issue (replaced a strut mount I believe) and some of the clunking is gone but the squeaking is not. When I pick the car up I always inspect it (you never know) and I noticed a crack/split in the dashboard on the passenger side just above the left side of the glove compartment (on the top flat part of the dash). I tell my service person about this and they involve the manager who (without even looking at the car tells me it is not covered). I ask again and he looks at the car and informs me it is not covered. I then contacted Hyundai consumer affairs and they tell me it is not covered. So I took pictures and sent them along with other pictures I have seen on the internet in the exact same location. So now I am waiting for the regional service manager (or whatever he/she is called) to give the final say on if it is covered or not. I am at a loss of what I should do... it does look like a slice (which I know was not caused by me or anyone in the vehicle) and it should be covered by warranty. I threatened to go to the BBB if this is not resolved but I am unsure if I should just go to the BBB without waiting for the regional manager. This is apparently a known issue and I am quickly approaching the 60K mark (as a second owner) so I want to have this dealt with fast. I also want the *bounciness* of the car to be dealt with but so far no luck (it feels like I can lose control of the car if I hit a few potholes just right).

    I will keep the board posted as to how this proceeds ...

    Anyways if anyone has any input or advice it would be very much appreciated. Thanks in advance.
  • rmcbainrmcbain Posts: 50
    We had the same problem with the dash cover splitting at the air bag area on the passenger side. It was repaired with out any questions at our dealership in Penticton, B.C. (CANADA)
    If you check other posts you will see that the dash cover problem is not uncommon and Hyundai have issued a replacement for any one that asks for it. I feel your dealership is trying to avoid the issue and dont understand why as it is warranty.
    Regarding the soft suspension feeling we also had the same problem and had all four shocks replaced under warranty at 8500 miles and the car is like new. A bit of information here is that they only last for about 7 to 10 miles and are gone again. The car is too heavy for the shocks they used and you can check other posts as to what the owners of these cars have done to prevent the problem from happening again. .
    Good luck with your dealership.
  • Well Hyundai lost a repeat customer today ...

    Long story short they refuse to cover my dashboard under its warranty. I am thinking of doing two things right now:
    1. filing claim with BBB.
    2. trying another dealership about 50 miles away from me.

    Their regional parts and service rep denied the claim (without ever seeing the car - they *allegedly* saw pictures that the service manager took. The service manager denied it, the regional person denied it, and hyundai consumer affairs denied it.
    I have nothing to do with the split in my dashboard. Any input on what I should do now?
  • garym1jgarym1j Posts: 46
    I had a crack on my 2007 Azera LTD dash also. Dealer in Brandon, FL replaced it without question. The car was about 2.5 years old at the time. The car had always been garaged.

    I think you have a dealership that doesn't understand what the warranty covers and what it does not.i.e., what part of "bumper to bumper" is being misunderstood? Take it to another dealer. Don't deal with them again.
  • humphump Posts: 5
    Me too & they replace it without any question. Use the words that this is a "latent" defect (which it is). That should get their attention. Good Luck--don't give up.
  • wobbly_earswobbly_ears Posts: 160
    edited August 2010
    That is ridiculous. Hyundai SHOULD cover it! My 07 had a crack on the dash & it was replaced without question. I know others who have had their cracked dashboards also replaced without question. Early Azeras have a defective dashboard & Hyundai knows it.

    Go to a different dealer & let us know how it goes. Also, file a complaint on NHTSA's website. If there are enough complaints, NHTSA might force Hyundai to issue a recall. Can't believe Hyundai not issuing a TSB on these.

    http://www-odi.nhtsa.dot.gov/ivoq/index.cfm

    If nothing else works, go to a small claims court. These big auto companies need to be taught a lesson.
  • You sure have a sorry dealer. Mine has a upper dash cover kept in their parts department just for the problem you have. :confuse: :mad:
  • gamlegedgamleged Posts: 442
    Definitely a bad dealer problem, it's covered under warranty with a TSB to that effect. Some dealers aren't happy doing warranty work as they feel they don't get properly reimbursed for it. That's not a dealer you want servicing your ride...
  • newguy6newguy6 Posts: 34
    I too have an '07 with all of the problems you describe. The split in the dash almost looks as if had been precut to add a speaker. There is no way this in "normal" and yet another problem Hyundai either can't or is unwilling to fix. I can live with the crack, but the suspension noise is driving me crazier than I already am.
  • What is the TSB number that you referred to in your reply. I am having a hard time trying to find it listed anywhere. Thanks.
  • rmcbainrmcbain Posts: 50
    If your dealer has any respect for a customer they will replace the dash board cover. We had ours done at 80000 miles without a hesitation. Just check the steering wheel when you get the car back as they have to tilt the wheel down and if not it will scratch the wood or leather part when they remove the cover.
  • I want to try and take this to another dealer, has anyone with the problem had any luck with any NYC dealerships? Also I am wondering since Hyundai themselves denied coverage will that be a problem if I find a dealer to actually cover it?

    I still have not put a complaint in with the BBB, I really wonder will that accomplish anything other than waste my time.
  • gamlegedgamleged Posts: 442
    Well. Evidently there isn't one. I don't have a copy on my computer file and I've looked through the current Hyundai ones and it's not there, so no TSB. :blush:

    But there have been so many reports of this problem on the blogs, with dealers replacing the dash tops, it should be known to all dealers, so if one dealer gives you scat about it, try another dealer...
  • humphump Posts: 5
    This is a well known problem with Azera's. Tell them it's a GENERIC problem with Azera's. Maybe that will get their attention. My neigbor and I both had the dash boards replaced due to "cracking". The way I understand it that during the dash board manufacturing process they cut it to deep and prone to CRACKING. Good luck.
  • rance2rance2 Posts: 39
    In August of 2010, a loud noise at 70 MPH that sounded like something was being dragged beneath my 2007 Azera. A plastic cover about 5 feet long became partially unattached on the passenger side and was dragging on pavement. Then in April 2011, repeat performance with cover on left side. Forget the fearful sound, replacement cost under $50 by dealer. :( :surprise:
  • allmet33allmet33 Posts: 3,557
    edited May 2011
    The one on the driver's side came off after I hit a puddle doing about 50 mph. It came off and I haven't worried about replacing it either. The one on the passenger side...still going strong. considering it's plastic, I don't expect them to last forever, especially when you think about the violent environment the underside of the car can be at highway speeds.
  • gamlegedgamleged Posts: 442
    I scraped under the front going into a steep driveway so I took the car in for a quick inspection of all the underside panels and was told all were tight...
  • 29tomt29tomt Posts: 12
    Mine did same thing. They removed it.
  • Hi: I noticed after washing my car that the driver's side headlight had moisture inside the lens. I did not notice this before even after high pressure car washes. The passenger side is fine. anyone else have this problem.
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