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Ford Escape Hybrid Squeaks & Rattles

talariatalaria Posts: 16
I'd like to keep the problem with noise attributed to the rear brakes on the hybrid thread going. We have been getting a noise from the right rear of our new hybrid, which is only about a month old. It started about a week after we got it. At first we did not pay much attention to it but it has gottem much louder when it occurs now. The only problem is that it never occurs when we make an appointment and take it to the dealer.

However, I don't think the noise is coming from the brakes as a couple of the others above have suggested. And in our case it has nothing to do with making turns. It is totally radom and naturally when we make an appointment with the dealer there is no noise. We took it to the dealer the other day when it was making the noise and they would not come out and listen. We were told again to make an appointment so we did and NO NOISE!

The reason I do not feel it has anything to do with the brakes is the chirp, chirp high pitched noise occurs with each revolution regardless of the brakes being applied or not, or applied lightly or hard or even riding them and the faster you go the more frequent the chirp, chirp. If it were the brakes or pads I would expect some change in the volume of the chirp or that it would go away as the brakes are applied.

I have met another escape hybrid owner having the same problem and his dealer could not find anything wrong but like us when he takes it in the noise does not occur.

I would appreciate any thoughts or help from others that have experienced the same problem.
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Comments

  • Just to add to the thread...I purchased my '05 Escape Hybrid in January. In June, the intermittant screaching from the rear wheels started up. It is the worst at slow speeds and does not happen all the time. It seems, however, that every time it does happen, it is worse and louder than the time before. The car is currently in the shop.

    One other problem I forgot to mention in my last thread...my Airbag warning light is on about 60% of the time for no apparent reason. The dealer is also taking a look at this. I'll keep you posted on the progress.
  • "One other problem I forgot to mention in my last thread...my Airbag warning light is on about 60% of the time for no apparent reason. The dealer is also taking a look at this. I'll keep you posted on the progress."

    when i first picked up my car (2006 hev) and my salesman was showing me some of the dashboard goodies, he pointed out the airbag light for the front passenger side. apparently the seat has a sensor, and if there isn't at least 40lbs of weight on the seat, the airbag is automatically disabled, and the warning light goes on.

    this is allegedly a cost saving accident feature, assuming if there is only one person in the car (the driver) and they are involved in an accident, the airbags on the passenger side are not unnecessarily inflated. i can see how this would be a pain, if you are involved in a minor fender bender, replacing two sets of airbags instead of just one can be costly.

    maybe that answers the question...
  • stevedebistevedebi LAPosts: 3,797
    "when i first picked up my car (2006 hev) and my salesman was showing me some of the dashboard goodies, he pointed out the airbag light for the front passenger side. apparently the seat has a sensor, and if there isn't at least 40lbs of weight on the seat, the airbag is automatically disabled, and the warning light goes on.

    this is allegedly a cost saving accident feature, assuming if there is only one person in the car (the driver) and they are involved in an accident, the airbags on the passenger side are not unnecessarily inflated. i can see how this would be a pain, if you are involved in a minor fender bender, replacing two sets of airbags instead of just one can be costly."

    I think your salesman was blowing smoke at you, or simply uninformed.

    When you have a passenger in the right hand seat, does the SRS light go out?
  • I've been told that the weight sensitivity of the passenger seat air bag is a feature designed to help protect small children from the air bag in case you must carry a child in that seat.
  • stevewastevewa Posts: 203
    There are two SRS lights. One in the instrument cluster that indicates a fault in the system (bad) and one on the center stack under the radio that indicates the passenger side bag is being disabled. This is done to protect light-weight passengers from a dangerous airbag deployment. There's a sensor in the seat called an Occupant Classification Sensor that tells the system if there's someone in the seat and whether they weigh enough for a full-power airbag deployment to be safe.

    If you put something that weighs a few pounds on the passenger seat it'll trip the sensor. If you put a 100+ pound person on the seat, the light will go off. If that person gets out of the vehicle while it's running, the light will turn on for a moment as the sensor notices the change in the weight on the seat, then it will go back out.

    This is normal behavior. If the light is going on and off without anything on the passenger seat there's a problem with the OCS and it should be checked.
  • stevewastevewa Posts: 203
    Any chance the squeal is from the parking brake? It's a separate system from the discs, and I've had some noise on mine.

    Next time you hear it try pulling up kind of quickly on the parking brake handle then releasing immediately. Kind of just give it a little jerk (not too hard you don't want to lock up the rear wheels). See if that makes it go away.
  • dvhdvh Posts: 1
    I have a brand new 3 week old 2006 Escape Hybrid and I am experiencing the same exact problem you are. In fact the service manager of the dealership took the car for the weekend to see if he could hear it, in five trips in across 3 weeks it has not done it for them.

    It is interesting that there are so many others with the same exact symptoms. I will post here if he has anything to say after his weekend of testing.

    If anyone else hears of a diagnosis I would be very interested to know...before invoke the California Lemon Law.
  • stevewastevewa Posts: 203
    If you hear it again try pulling up on the parking brake handle, then releasing. I believe the noise is a dragging parking brake shoe...but since it's so intermittent I'm having a hard time demonstrating it to the dealer.
  • stevedebistevedebi LAPosts: 3,797
    Thanks for the update.

    It is actually illegal to put a child under 14 years of age in the front seat here in CA.

    I should note that according to your explanation, the original post indicates that there is an error in that Escape; the light is not supposed to be lit if the front right seat is empty.
  • stevedebistevedebi LAPosts: 3,797
    "One other problem I forgot to mention in my last thread...my Airbag warning light is on about 60% of the time for no apparent reason. The dealer is also taking a look at this. I'll keep you posted on the progress."

    Did you ever get this fixed? I just read the FEH Owners manual, and that light is not supposed to be lit unless there is a light weight object on the front right seat. If it is coming at any other time, there is a problem with the passenger SRS, and it might not function properly.

    Here is the URL for the owners manual in PDF. The most current FEH manuals are also located here:

    http://tinyurl.com/egzox

    BTW, I passed on buying an FEH, and got a Ford Freestyle instead. But I was tempted, and drove the FEH as a possibility.
  • detjendetjen Posts: 6
    Ours has a couple of different bad noises - and they have been unbearable at times.

    We've had brake squeak that was ear piercing in the parking garage at work, they cleaned the rotors - it came back. They turned (or replaced) a rotor - and it went away.

    We've had a squeak in the rear drivers side - that is not brake related. It sounds a lot like an old styrofoam ice chest squeak. It is louder when you have people in the back seat - and once it starts it just gets louder and louder. It's been in the shop several times for this. some times they hear it - some times they don't. They've lubricated the bushings on the suspension, they've replaced the suspension, they've told us it was the body panels, and they've broken the tabs on the body panels trying to force them into place.

    The ford dealership seems to have (somewhat) fixed the styrofoam ice chest squeak (we've only slightly heard it since the last trip to the shop) - but now we have a loud rattle coming from the same area. I wonder if they lost a screwdriver in there or something.

    We're waiting for a ford rep to come to look at it - but we'd just like to get our money back. It drives nicely, we get 32mpg from normal driving with the AC on, and much better when we drive for economy. But the noises have been too unnerving. What is making the squeaks and rattles? How do we know it's safe to drive if they can't figure out what it is? Is there maybe a sharp piece of metal wearing it's way through the gas tank causing the squeak? Maybe it's a brake line rubbing on something? Maybe the rattle is from some safety feature for the hybrid batteries that keeps the high voltage from frying the frame? They haven't been able to figure it out in at least 7 stays in the shop - so who know what it could be?

    We've had it less than a year, have about 8,000 miles on it - and it's been in the shop for probably more than 60 days total. We've been told that we can't lemon law it because it is driveable. The lemon law covers a vehicle that is considered unsafe. Since they can't tell what's making the squeaks and rattles - can Texas lemon law be invoked because it can't be proven to be safe? I don't want to be sitting in a hospital burn unit, a body cast, or a casket - before someone at ford realizes the annoying sounds were a loud warning of a deadly dangerous situation!
  • mecheng1mecheng1 Posts: 161
    Sorry to hear about your experience. I can't give you a real answer because I don't have the same issues with my 2006 4wd FEH, but.....

    I suspect some of the noises are related to the regenerative braking - something regular cars don't have. I notice some noises related to how much braking pressure I am applying (Do you?)

    In addition I assume from your 32mph that you do not have 4wd. Although this is added "unsuspended" weight it may help with related noises related to rear wheels.

    If it makes you feel safer.....I feel your "doomsday" scenarios [ ;) ] about the dangers of the root cause of the noise would have probably been reported by someone else by now, someone with a 2005 model, etc.

    Keep checking the forums to follow noise reports by other owners. Push Ford Customer Service - they know they have a lot riding on Hybrid success - and should be up-to-date Service Bulletins, etc. related to noises, braking, suspension.

    Good Luck :)
  • Dear Detjen,

    I can totally relate to your post. We're also ready to throw in the towel. We have exactly the same styrofoam squeek at exactly the same spot. We've actually sat in the cargo area while driving and determined that it came from behind the side wall at the front side of the wheel well. Ít's been in the shop 3 times for this. The last time the dealership replaced the shock. It helped for exactly 24 hours. Now it's back and as you say it gradually becomes louder once it is back.

    If they can't find a solution for this I'm going to try to get the dealership to take it back, even if I have to hand in $5k or something like that. We've had it or 6 months, it has almost 9000 miles on it. We're about to go to Nova Scotia from Leesburg, VA and in stead of driving up as our intention was, I'm now checking last minute plane tickets, which, with the car rental overthere will cost me at least another thousand dollars extra.

    We're at the end of our rope. The sound makes the vehicle undriveable as far as I am concerned. Ford did deliver a lemon in this vehicle and I'm going to see if what the lemon laws are in VA.

    Let me know if you ever solve it. I commiserate with you.
  • larneslarnes Posts: 59
    I have a new Escape Hybrid as well. And, the same noise. It doesn't do it often or for very long. I have an appointment day after tomorrow and I know it won't do it when I take it in.

    Wish me luck
  • ladytechladytech Posts: 1
    i don't have any ides about the noise. but be sure they look for a tech. service. bulton they are given to tech about common probs If this many people are haveing the prob there probley is one
  • larneslarnes Posts: 59
    Well, I took my HEV in for the squeak. They know what it is, and so does the factory. They will be issuing a service tech order (or whatever they call it) at which time they will address and repair the problem. No recall will be announced. Keep in touch with your dealer on this. They won't call you.
  • larneslarnes Posts: 59
    My dealer says it's the right rear shock absorber. There's a cap on the top of the shock that gets crooked somehow and rubs on the wheel or something. He wasn't too sure himself.
  • detjendetjen Posts: 6
    We were offered compensation for the 52 days our FEH had spent in the shop by the Ford representative Jim Leary. We provided copies of our monthly payment and such when we picked the car up from it's 8th trip to the dealer in 10 months/8500 miles (since new).

    The car started squeaking again the next day (WHY CAN"T FORD FIX THIS?). We drove it back in for the service manager to hear again, and told him we'd had it - that we wanted Ford to buy the car back from us. He said that he'd already talked with Leary about what they would do if we brought it back again - but he didn't say what it was.

    We went from there to the Honda dealership to see what they would give us in trade for a Pilot. They said the car was in perfect condition - but they'd have to call the ford delearship to get a trade in value. They came back, and said that after they gave the Ford dealership the VIN, that they said it was only worth $16,000. NADA trade in on a 2005 FEH with the same equipment was $25,000 - yet the vehicle that Ford says we should be happy with - they tell people is only worth $16,000. Rotten, crooked, two faced,.. . Those are the nicest adjectives I can think of for the people at Ford.

    To top it off - Jim Leary called us back and said that he changed his mind - and he won't reimburse us for the loss of use of the vehicle. He offered to swap us out into a new 2006 FEH. We didn't want that (we don't want another one), but we listened to see what he was offering. We would have to pay for depreciation, tax, title, license, dealer prep and delivery. Basically he wanted us to pay several thousands of dollars with just the hope that the next one would be better. Really Jim - how stupid do you think we are?

    Ford - when did you let your dealerships and corporate representatives get to be so dishonest and underhanded. We had an agreement to be reimbursed for the loss of use of our vehicle which was accepted by both parties - why rescind it? You have lost all of my faith, trust and business. I've bought a new Super Duty every 4 years since the late 70's. I spent $50,000 on the last one in 2003. I don't know what I'll buy next year - but it won't be a Ford. Anyone I hear is interested in a Ford (especially an Escape Hybrid) is going to get as much time as I can dedicate to telling them about how terrible mine was - and how terrible the dealership and Ford Corporate treated me.
  • stevedebistevedebi LAPosts: 3,797
    "It is actually illegal to put a child under 14 years of age in the front seat here in CA. "

    IF the vehicle has airbags. My '87 Corolla doesn't.
  • stevedebistevedebi LAPosts: 3,797
    "BTW, I passed on buying an FEH, and got a Ford Freestyle instead. But I was tempted, and drove the FEH as a possibility."

    Interesting, I also shopped the FEH, but bought the FS.
  • I hope this continues the thread. I am having the same high pitched "squeak" from the rear wheel of my Hybrid. My Ford dealer said they could not find the problem and they have never heard of it before. I am also having a rattle/grinding noise from the front passenger wheel. They could not find that either. It is a company vehicle so I am going to check with the other Escape owners and our fleet service company and see if there are any other reported instances.
    I will let everyone know what I find out.
  • I got locked out of my car the other day, with the keys still in the ignition, car on, A/C running. I stopped to pick up some kids, jumped out of the car, put something in the hatchback and all the doors locked up. Is anybody else annoyed with the fact that all the doors constantly lock automatically? I'm always afraid to get out with the keys still in the car.
  • I have had the same recurring noise coming from my rear wheel, guess we described it as a rotational rubbing noise when brakes are applied. My Escape is not a Hybrid. It is 2006 XLT.
    It has been in the shop 3 times since September 2, 2006, and is going back today for the fourth time. But after all this, I did a search and found that this is also happening with Hybrids and I'm sure other Escapes as well.

    The first visit September 2nd, I asked that someone ride in my vehicle with me, but they were "too busy" and I was told they could do a brake inspection, they ordered parts and had me go ahead and pick my vehicle up the same day until the parts came in. Second visit September 6-7, they replaced the rear brake pads and machined the rotors in rear and front. Then noise returned after a few days.
    Third visit September 14-18, they cleaned the HUB, drum and wheel of "surface corrosion"
    Noise returned evening of 9/19.

    I'm also in Texas, and I agree if they cannot figure out what is causing the noise, then how do they know its safe to be driving regarding the Lemon Law issue :confuse:
    Ive been told so many things in the past few weeks that Im about at my wits end with this issue.
  • I have a 2007 Hybrid FWD--I am getting the "Squeekng" noise as well--I have found it to be coming from the boot that covers the upper part of the Drivers rear Shock. This plastic Boot can be rotated. When the squeek starts, I rotate the boot 5 derees or so. It is not a cure, but it does go away for a few days. I will have the dealer look at it when I bring it in for something.
  • We DID have the two types of squeaks in our 2006 4WD (bought Feb 2006): one that occurs as one of the wheel rotates (only when turning right or left) and the other that is the styrofoam type of squeak when accelerating. Sometime around August the styrofoam squeak disppeared and hasn't returned in a couple months. We took the Escape in for a 6-month service and mentioned the rotating squeak. After we got the vehicle back, I asked and checked the paperwork. They said that they couldn't hear it. But we didn't hear it either. Perhaps it went away during the service. Anyway, with these squeaks gone, our attitude about our purchase has improved, and I can say that we are satisfied with the vehicle. The 6-month service at two-hundred plus is steep, so I'll most likely be doing the future oil changes myself and I hope more. For penny pinchers, you can buy the filter for $9 and Ford and the oil at the store for $5, so you'll save about $20 and moreover, get to know your vehicle.

    By the way, the service technician filled up our vehicle with an extra half liter of oil. We know this because I checked the dipstick afterward. It was past the "full" mark. One of the clerks said that actually the oil fill level was determined when the motor is running and that it wouldn't cause a problem to have it past the fill line. Yet the manual says DO NOT OVERFILL. Any comments? Dipsticks are always measured when the motor is off, so I think his words are baloney.
  • I have a squeak at times when the car is going slow. I've had it at the dealer for this problem 3 times (and of course they haven't heard it). They said they can't find anything wrong with it. Have you heard anything from Ford?
  • I have 4200 miles on our 06 Hybrid with these same squeaks. I dropped the car off a week ago -

    It seems Ford knows about the problm and is working on a fix .. I'm waiting.

    Anyone else??
  • mschmalmschmal Posts: 1,757
    Hey guys, new to this forum. Here is the TSB info for the shock bushing squeak. This TSB was put out on 10/3/06

    TSB
    06-20-12 SQUEAK / CREAK NOISE FROM REAR - VEHICLES BUILT BEFORE 9/5/2006

    This TSB describes a fix that no dealer would ever have thought up on their own.

    If your dealer is unwilling to fix this problem, find one that will.

    Mark.
  • How can I get a copy of this TSB? Is there really a fix?
  • mschmalmschmal Posts: 1,757
    This could be considered propiatary info so I can't be more specific than I was.

    Mark.
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