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Toyota Sienna Tires & Wheels

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Comments

  • ncmncm Posts: 1
    My 2007 Sienna XLE AWD's run flat tires are all shot at 22,000 miles. I have been offered 2 replacements by Toyota and $100 form the dealer. This takes me down to $345. All this good will after many phone conversations and many unsurprised service people. Did I mention the brow beating from the Toyota Corp. representative. He sarcastically told me how lucky I was that I was getting any help at all. When I asked why Toyota continued to engineer a vehicle and supply it with substandard tires, I was asked if I would prefer that they provide a car without tires. Nice guy. Next time I'll go back to Honda.
  • bmwk75sbmwk75s Posts: 18
    We have a 2006 Sienna LE AWD with 42,000 miles. We took the car in for uneven wear in the tires and a shimmy. They replaced 4 tires and brake pads under warranty. Then we had the same issue coming up on 40,000 miles. We ended up with a flat and limped to Sams Club where we purchased 4 new run flat tires. I'm considering trading this one in for a 2010 Sienna and is thinking about having them swap these tires to the new van. They have to be better than the crap that comes on them from the factory.
  • ateixeiraateixeira Posts: 72,587
    Next time I'll go back to Honda

    And get run-flats on their Touring model? They're no better. To make matters worse it's a 17.5" rim size so you're basically stuck.

    The Bimmer owners I know who have them hate the rough ride, too.

    Why not just get a vehicle without run-flats?
  • I have a previous posting at this site with the same rim problem. I am in MI and also purchased my 2005 Sienna XLE AWD at Fox Toyota in Rochester Hills. They would do nothing except refer me to the zone rep who wanted to charge me over $900 for two rims and give me two for "free." Suggest anyone with rim corrosion problems go to http://www.nuckleslaw.com/software-negotiations-expert/toyota-alloy-wheels-bubbl- ing-toyota-quality-concerns/. Post your experiences and pictures. There is mounting group of angry Toyota owners that are trying to build a case to get Toyota to stand up and do the right thing. I was surprised but the Sienna is not the only Toyota having this issue.
  • I had rim problem solved for my 06 sienna. The dealer contacted Toyota and refinished the wheels for free. Sienna awd's wheels are a real pain. Tires are another problem.
  • ateixeiraateixeira Posts: 72,587
    Go here and file a complaint:

    http://www-odi.nhtsa.dot.gov/ivoq/index.cfm

    If enough people do and they find a pattern, NHTSA will recall them.

    Angry web sites may make you feel better, but go to the ODI to take real action.
  • It will be a cold day in hell before I ever buy another Toyota. After the dealer dismounted and remounted the tires after they fixed the corroded wheels, they damaged one of the tires which almost caused a disaster. I wrote to Toyota and they thanked me for my letter. Nothing else. I thought American made vehicles were crummy but Toyota has them beat. :lemon:
  • ateixeiraateixeira Posts: 72,587
    :confuse:

    First, the Sienna is American made.

    Second, the dealer's grease monkey screwed that up, not Toyota. Dealers are independently owned.

    Sure Toyota didn't do much but the dealership was liable, not them.
  • Sure the dealership screwed up but they did it on an order from Toyota to honor the corrosion warantee. If Toyota can't control the service that their dealers provide then they have serious problem.

    As I said before, my relationship with Toyota will end when this piece of crap Sienna dies. :mad:

    If this is the kind of service one can expect from an approved Toyota dealer then this company has a serious problem and it will catch up with them sooner or later. I don't expect a manufacturer to babysit my vehicle but when it is something that they screwed up then they ought to stand behind their product. Obviously, they have not done that. :lemon:
  • Can you tell me where you are located and who you spoke to at Toyota (and their number). I have the same problem. All 4 tires on my 2007 Sienna CLE Limited are shot- worn out at 26,000 miles.

    Thanks.
  • ateixeiraateixeira Posts: 72,587
    Just keep this all in perspective, we're talking about a minor cosmetic issue on a hunk of metal, one that doesn't affect the reliability aspect of your car in any way.

    It's not like you're on your 3rd transmission in less than 100k miles.

    Good luck finding another van with such a minor problem as the primary focus.

    If that's my biggest problem I will be thrilled and buy another Sienna if and when this one finally dies.

    It's like dating a super model and then complaining that her finger nail polish is peeling off. :D

    OK, a Plus-sized model. ;)
  • First of all, corrosion anywhere on a vehicle is not a minor cosmetic problem. Frame corrosion was the factor in Toyota buying back my Tacoma.

    As I posted earlier, the TOYOTA dealer damaged a tire in the repair process that caused a near disaster and they would not stand behind their work. It cost me a lot of money and time to correct and it is still not done completely because I now have 3 RFTs and one regular tire on the vehicle. RFTs were not available on PEI.

    You keep making excuses for Toyota. Do you work for them?
  • ateixeiraateixeira Posts: 72,587
    A rim and a frame are a bit different, IMHO.

    the TOYOTA dealer damaged a tire

    Or you could say

    the Toyota DEALER damaged a tire

    No excuses - I think you should sue that dealer, and call the local BBB to report the problem.
  • "Anyone have any suggestions that are cheaper and will last longer than 30,000 miles?"

    You got 30K out of them and you're complaining??? Have you read the rest of the posts listed here? ;)
  • I sent a complaint to the BBB and they told me they don't handle that type of complaint. Why am I not surprised? The businesses own the BBB.

    As far as sueing the dealer, what good would it do me? It would cost me many times more than what I would get out of it.

    I am thinking of calling the 'Car Guys' on public radio and telling them the story. Maybe that would do some good. Obviously, writing to Toyota is a waste of time.

    Live and learn, I guess.
  • ateixeiraateixeira Posts: 72,587
    Nah, just file in small claims court. The dealer won't even fight it - I'm sure they'll settle.
  • I have 2008 Toyota sienna and already got 2 flat tires. The Dunlop tires are among the worst in market. The TPMS (tire pressure monitor system) system also very light and I already got one broken when filling air and cost me $200. As long as tire and TPMS is concerned Toyota falls flat.
  • ateixeiraateixeira Posts: 72,587
    Really? At 27k miles mine have been flawless. Maybe I'm just lucky? :confuse:
  • You must be lucky and I hope I am the same. I am going to leave for Florida from New Hampshire on January 2 with three RFT's and one regular tire on my Sienna and no spare. I do have a plug kit if I get a puncture but, knowing what I know, if the dealer damaged any of the other tires during warrantee service, I could be in deep trouble. Thank God I bought AAA membership. I may need it.

    Toyota dealer maintenance sucks. :sick:
  • ateixeiraateixeira Posts: 72,587
    I do as much as I can myself. Probably won't see a dealer until 60k at least.
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