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Chevrolet Malibu New Owner Reports

Karen_CMKaren_CM Posts: 5,018
Did you recently purchase a Malibu sedan? Give us your report!

Community Manager If you have any questions or concerns about the Forums, send me an email, karen@edmunds.com, or click on my screen name to send a personal message.

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Comments

  • jackd928jackd928 Posts: 3
    I purchased a 2007 Malibu LT 2T in September 2006.Ordered the car made for me, no purchase off a car lot.

    This car has so far been mechanically perfect, with 4000 miles on it. It is amazingly peppy, 3.5 with VVT. Fuel economy has been very good, about 32 mpg on highway. I find it comfortable and the ride very good. At my age - 78 - the electric power steering is great. I also like the interior room, and the big trunk space.

    I recommend purchasing cars by ordering them made to your specifications.

    JackD28
  • hawleyrwhawleyrw Posts: 2
    I just purchased an 06 LS (with V6)?? Yes, it has a V6, but I haven't found another like it. This was a rental or fleet vehicle, I'm assuming. Got it for 12,500, with 27K on it. Great shape, VERY clean - runs great, quiet and handles great too. Getting about 25mpg in town. Haven't done any highway yet, maybe this weekend. Love it so far.
  • wolfe4wolfe4 Posts: 5
    I ordered a new malibu and got it Friday, 5/2/08. Didn't get home before it died on the road. Is there a three day right to resend on new cars? They have it at the shop for over 4 hours now and I haven't heard a thing from the dealership. My 3 days is up at 5:00pm today. Want do you all think I should do?
  • bwiabwia Boston Posts: 1,196
    What was the nature of the problem? Were there any warning signs? Did you drive in a puddle or did you run out of gas?
  • wolfe4wolfe4 Posts: 5
    Full tank of gas, it just jumped twice and motor shut off. This was when my husband drove it home. So when I got home I could not get past my neighbors house before it shut down again.
  • wolfe4wolfe4 Posts: 5
    they even ran an Onstar report to see if it showed anything, nothing. They came and picked it up and it died on them too and sputted all the way. They thought maybe bad gas but 2 more cars were filled the same time, no problem.
  • paopao Posts: 1,867
    no return policy that Im aware of......you will have to work with the dealer......I would ask for compensation in some form from the dealer...if they cant fix it in a time fashion....ask for another car.....work with the sales manager and the service manager only ......if you dont get satisfaction from them.....go directly to the general manager/owner.......be firm but be professional as well in dealing with them.....

    did you get any check engine light at all when is shut down.....Im betting they can pull some sort of code out of the ECM......my bet....is bad gas
  • packer3packer3 Posts: 277
    The OBD on the car would show if there was a problem, good luck though getting a another car your stuck with it, the same problem has to happen four times before a change could be made, and that in itself is a delocration, the lemon law is a joke it's not 1,2,3 and it's done, unles the dealer and GM make a quick decision and give you another car I wouldn't want it, there going to tell you that some sort of module went and the car is okay now until it happens again, now you have to drive it with that hanging over your head.
  • wolfe4wolfe4 Posts: 5
    The dealership was excellent, they ordered a new computer and thought that would take care of the problem. They were bringing the car to me and had loaned me a new Malibu to drive in the mean time. My salesperson was driving the car to me and it started doing the same thing again to him. He called me and said he was not going to deliver the car to me because it was acting up again. I called the general manager and he said whatever I wanted to do, get my money back, find another car, just whatever I wanted. I told him I did not want that car and to find me another one or order me another one. Well GM went on strike so they can not order me one so they found one for me. It did not have the upgraded stereo like I wanted but it had everything else. Sutherland Chevrolet in Nicholasville, KY rocks. If you want a true blue friend, buy a car from them.
  • packer3packer3 Posts: 277
    I'm really happy for you, I don't think it was the dealer that gave those orders it would come from GM. also I hope you get some money back because of the radio change.
    You got lucky I had the Trail Blazer that had the problem like you were saying and the problem continued four times and they changed a mess of things until a trouble shooter mechanic was called in and they found it to be a simple short in the stearing colum, proably because I had the SUV for six months they werent so eager to give me a new truck. Also I live in Jersey, that dealer would be a little far for me plus the oil changes alone would proably cost me $300.00 each time even with a cupon. Sounds like you have some good people down there.
  • paopao Posts: 1,867
    the dealership does have the option to trade out cars...they then have the problem of getting reimbursement from GM...remember the dealer has already purchased that car from GM...they are simply getting any incentives and other customer offers back from GM once the car is delivered.....

    I had the same thing happen to a KIA...the check engine light would never go out....3 weeks old, 150 miles on the car, in the shop 5 times.....I finally asked the general manager to get me a new one or give me my $$ back........and they did...simply had to redo the paperwork for DMV and they made the same finance deal work.....again....it was a month long ordeal, but the dealership stepped up and did the right thing......
  • packer3packer3 Posts: 277
    Not with GM, dealers have to get full approval from them, even with warranty parts when something goes wrong with a part under warranty they need to get GM's blessing before changing it, years back it was straight forward not any more. If you own a GM and you have a critical problem per say you will find out or just ask the dealer.
    The KIA you said the magic words 3 weeks 5 times to the shop, if it were 3 months you would not have been so lucky.
  • paopao Posts: 1,867
    I find it hard to believe that a dealership has to call GM to get a warranty repair approved each and every time......Ive had GM vehicles for the last 10 years....and never experienced that.....for any number of repairs....the dealership simply did the work then filed reimbursement for labor and the parts with corporate....and yes I have asked the service manager.....unless there is an issue the dealership doesnt want to touch then a regional tech rep has to be called...and he can approve or disapprove a repair....

    this warranty work as included steering columns, rear differential leakage and electrical issues....and all under warranty work and in and out in a day without problems....
  • TayleTayle Posts: 2
    I have a 2008 Malibu 2LT with the 2.4 4cyl. I was wondering if any other Malibu owners are having transmission problems.Thanks
  • paopao Posts: 1,867
    what kind of problem are you experiencing....has the dealership done any diagnosis yet or work??
  • I read all their reports about the 'New' Malibu for 2008. Since buying one, the info on them has been right on the head. I really love this vehicle and I usually don't fall in love with cars. I ordered a 6 cly in the LT2 series. This vehicle has got fantastic excelleration when needed. ( Getting out onto highways from a short runway).
    it's extremely quiet inside, solid handling on the road. Interior was very nice. Seats comfortable. There is nothing negitive so far I can say. (So Far) Chev scored a hit when they came out with the 2008 Malibu. :D
  • TayleTayle Posts: 2
    Sorry it took so long to respond.When the car is in overdrive it feels like the torque converter is engaging and disengaging continuously.If you let off the gas pedal for a second and reaccelerate back to the speed you were going it goes away for a few miles.We have taken the car back twice to the dealership.The dealership has test drove the car twice and told us this is normal for a 2008 Malibu.A check engine light has never showed up on the car and the computer shows no codes.
  • My 08 LT2 Malibu is back in the shop for a second time in four weeks with the same problem. The door ajar warning comes on and won't go off. Then when you shut the car off and lock the doors the panic alarm goes off every few minutes. The car thinks that a door open and you have to shut off the alarm every 15 minutes. The first time in they replaced a door switch kit in the passenger door and all was good till yesterday. Today they tell me they are removing the center console to trace some wiring because they are stumped. Anyone else have a problem like this? Isn't it three times for the same problem covered under lemon law?
    thedeckdog
  • paopao Posts: 1,867
    check you state law concerning lemon law restrictions...everyone is different....some its x number of times within a specific range...others its total number of days for the same issue....etc....
  • dougs68dougs68 Posts: 1
    I recently purchased a 2009 Malibu LTZ with a 6 cyl and 6 speed transmission. When driving in speeds between 40 and 55 the ride is very jerky and seems like it is hunting to get into the right gear even though it is in Drive. This is especially noticeable on smooth black top roads. The car has 9,000 miles on it. We have taken it back to the dealership 3 times, but they are unable to find the problem. No codes show on their computers so the problem cannot be diagnosed. Although the dealership Service Manager acknowledges the problem and has created a record of it, they are unable to help. We are being told GM no longer has Service Representatives to assist the dealership in diagnosing the problem. We are being told to "live" with it and if there is a service bullitin, we will be notified. The dealership mentioned that they know of several other of their customers experiencing varying degrees of the same problem. Wondering if anyone else has experienced this.
  • paopao Posts: 1,867
    Gm still has tech reps in the field.....perhaps the ECM needs to be reflashed....ask the service manager if there are any updates for the ECM....or try a new dealership....anytime a service department tells you to "live with it" they have given up trying to fix the problem or attempting to make the customer happy...
  • We purchased a 2009 Malibu and it has 13,000 miles on it and have the same problem with the 6 speed transmission. It jerking as it trys to shift up or down
    around the speed 40 - 55 and even at slower speeds. We have taken it in to the
    dealership only to be told that's a characteristic of the 6 speed and can't be fixed.
    I feel GM needs to do something about this problem. I really like the Malibu,but
    feel like I paid a lot of money for a car with a problem like this.
  • Karen_CMKaren_CM Posts: 5,018
    New Malibu owners, please stop by this discussion and tell us what you think of the head restraints on your Malibu.

    New Head Restraints – Safety, Torture, or Both?

    Community Manager If you have any questions or concerns about the Forums, send me an email, karen@edmunds.com, or click on my screen name to send a personal message.

  • I have a 2008 Malibu LTZ which has developed a shuddering vibration in the steering. Starting from a stop and turning to the right it will shudder, but not all the time. Returned to dealer, they said the power steering hoses were touching, they repositioned them. Did not help. Returned to dealer, they kept it for 3 days. Said the engine was carboned up, they drove it hard on the highway to clean out the carbon. No help, I think the dealership needs new mechanics.
  • I have a 2009 Malibu 2LT V6. The upshifts are very smooth, but the car seems to "hunt" when it downshifts, and sometimes the downshifts are hard. I've heard complaints that the shifts in manual mode are rough, but for me they have been fine. I only have 600 miles on my car, however.
  • paopao Posts: 1,867
    sounds like the ECM may need to be reflashed.....ask your dealership is there an update to the ECM programming
  • My driveway is on a slight uphill incline. I use my emergancy brake every day. Sometimes it just makes this loud pop sound like heavy plastic braking then it is like air just goes straight back. I push it again it comes back up then compress it again and sometimes it does the same thing repeatedly and others it works fine. whats up with this. Other than this I absolutely love my 2008 LT2 Malibu, it handles beautiful on mountain curves and downhill decents. I have had 12 vehicles and this one is fast becoming my favorite one. I bought it July 2009 and we have made many trips, IT IS A GREAT CAR!!
  • jamar2jamar2 Posts: 2
    Traded a 06 Honda Civic LX on new 09 Malibu LS. Honda was OK car but had some minor problems the last one being both sunvisors split apart. The Malibu experience to date has been much better with no repairs in 11 km and it seems to be higher quality than the Honda even tho it cost less. No regrets going back to GM.
  • e_net_ridere_net_rider Posts: 1,380
    When setting parking brake, do you apply foot brake before moving to park and then set parking before releasing foot brake?
    And when releasing parking brake, do you apply foot brake first, shift from park, and then release parking brake?

    This would be the proper procedure. And make sure that you apply enough parking brake so that it will hold on its own.
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