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Toyota Avalon Navigation System

1911131415

Comments

  • fmflfmfl Posts: 16
    I agree with you 200 percent. Never again will I buy anything that says Toyota. For all the money I spent on this damned navigation system and all the grief it has given me together with the icy cold nose in the air Toyota bunch I've had it with Toyota. I drive through lots of rough neighborhoods and even though I need my navigation unit it will be a cold day in hell before I pull over and play with this lunatic idiotic non-responding rubics cube navigation system. I went back to my dealer and discussed the lousy navigation system, and I asked them how they could sell this junk in good conscience ... their reply was that they had so much negative customer rebellion that they no longer will no sell a car with Toyota navigation. And, why in the hell won't Toyota fix it?
  • generosegenerose Posts: 35
    his a repeat of my earlier message #214 for all the dissatisfied Avalon Owners with
    NAV system problems...Go To It
    .....have a 2007 avalon with a GPS....I can not tell you how many times this thing has taken me astray...Ihave told the dealer to no avail. I have called the toyota home office and they say they have no complaints about the GPS system...

    Toyota America is lying to you. I finally got results after I called Toyota in Japan (Tokyo)and sent them documentation of my travails with the factory representative who saw my car malfunction and said that there was nothing wrong with the system. A certified letter to Toyota in California got me a phone call from a representative who said that the word of the Factory Representative was final and I could go to arbitration if I felt there was a basis for a complaint. They refused to put their response in writing. After the call to Japan (which must be made at night after 9PM EST), the lady I spoke to, who spoke perfect English, expressed the concern that the position being taken by Toyota America was not appropriate and that she would contact them. I received a call from a gentleman in the Executive Offices of Toyota America after about 5 days who advised me that they had heard about problems with the Navigation system. He said that they intend to make changes in future models. I asked what good that would do for me and he asked me what I would thought would be appropriate. I said I either wanted the system fixed or I wanted monetary compensation for the less-than-perfect system.
    He asked what I thought would be appropriate. I asked for $500 and he agreed. I got a check with a cover letter that made no mention of the problem, merely that the check was for "goodwill". Anybody with the problem should consider dealing with Toyota regarding this problem in the same way since they are taking the STONEWALL POSITION on the problems with this system. I got the number for Toyota by going on the Toyota website (Japan). Good Luck to All. Write back after you try this! It worked for me! By the way.... I used STARTEC phone service (see GOOGLE) The call to Japan for 20+ minutes cost about $1.00

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  • Just send email to Toyota Japan, need phone number in Japan if you have one, I have looked a the Lexus site and seems they have the same problems. Way to go Toyota
  • generosegenerose Posts: 35
    Toyota Japan HQ (from Google inquiry)
    Tel: 03 3817 7111
    Fax: 03 3817 9026
  • navguy1navguy1 Posts: 181
    Toyota just released the new V9.1 DVD map disc. I picked up mine for $199! I bought one 2 years ago for $265.

    I also got the part numbers:

    86271-GEN23-09 86271-33038 (2003-2006 Avalon)
    86271-AVLN3-09 86271-41013 (2007-2009 Avalon)
  • Were there any improvements for rurual areas and areas with low population density? The older versions just drop you in the middle of nowhere when they decide there is not enough data to provide a route.
  • NAVGUY - Where did you get your disk for $199. Definitely a better price than I have found. Thanks.
  • can you share where you got the disc for that price? Thanks.
  • I just talked to 7 Toyota dealers in the Colorado area trying to find this disc. The range in availability was September 11 to February 2010. The range in price was $215 to $300. Lots of variability.
  • I am driving a 2002 XLS and would like to consider the 2010 Limited. I see a large number of complaints regarding the navigation system in the 2009 and earlier models.
    Does anyone know if Toyota changed the navigation system in the 2010 model?

    Thanks.
  • We all know it stinks but BEWARE! My '07 Limited's voice recognition broke - local's and regional service folks didn't have a clue! After a few weeks of following Toyota's recommended procedures they:
    1. Replaced the microphone - $400, still not working,
    2. Replaced the radio-$2,000, still not working,
    3. Replaced the "ECU" Electronic Control Unit", the computer if you will-$5,000, finally working, but still stinks.

    LOTS of $$$ (labor not included) for a minor convenience item. Thank goodness we are still under warranty!
  • Did you ever get an answer to your question re: changes in the nav system for 2010's. I'm in process of buying and think I may use my Garmin and save 2 grand.
    Regards,
    Guy
  • Guy,
    I never received any response to my message. If I were buying now I would most likely not get the navigation system. Based on the number of complaints you would expect that Toyota would have improved the system; however they did not change anything else on the car for 2010 so they possibly did nothing about the navigation system. I don't know if they use the same navigation system in the Camry, but you don't see complaints about the Camry so I would presume it is different.
    I drive a 2002 Avalon which is still a great car. I was considering trading on a 2010 and was disappointed when they came out a few weeks ago and there were no updates to the car. I don't use a navigation system now but since I drive a car for 7 to 8 years I thought I would consider it when I trade. I am now taking a close look at the Venza.
  • fmflfmfl Posts: 16
    Best idea you ever had ... save your money and buy a Garmin. Stay away from these Toyota NavNuts.
  • Thanks to both of you for your posts. The more I think about it the more convinced I am that forgetting the factory nav is the way to go. By the way we drove a Venza last week and both my wife and I were impressed.
    Y'all have a great day.
    Guy
  • pulonepulone Posts: 11
    unknown, but I seriously doubt they have re designed this car for this issue. Next yr is suppose to be the NEW Avalon, I might look into a newer model?

    bp
  • Good advice. Now if I can just get this fever under control :)
    Guy
  • bobu1bobu1 Posts: 6
    NAV has always worked OK once you got to understand a few of the quirks and less than typical functions found in other systems. Voice recognition has always been terrible and still is since all components were replaced. I'll never buy another. In general Toyota has fallen behind it's competition in many areas.
  • I have a 2007 Avalon Limited. The NAV is a piece of garbage compared to my friend's NAV system in a Lexus ES350. The appearance is primitive,the directions are inefficient, the voice recognition only works properly sometimes.

    SUMMARY - TERRIBLE OVERPRICED NAV SYSTEM. The rest of the car is excellent except that it does not have bluetooth or a port for an IPOD.
  • tjc78tjc78 JerseyPosts: 5,025
    The rest of the car is excellent except that it does not have bluetooth or a port for an IPOD.

    At least they fixed that with the '08 and up models

    1999 Chevy S10 / 2004 Merc Grand Marquis / 2012 Buick LaCrosse

  • I have an '08 Avalon. Does anyone know if I can find the new DVD online anywhere or do I absolutely need to get it from a dealer? Is this version Avalon-specific or does it work in other models?
  • Just want to confirm, to update the navigation system dvd for a 2007 Avalon with a Generation 3 system, all that has to be done is to place the car into accessory mode and then eject and replace with the new DVD. I would like to know if anything else needs to be done.

    Thanks all
  • Do you know what the upgrade will do that significantly changes the NAV system as delivered on the 07 Avalon? Does it change the system or only the maps?
  • With others, I hate the Avalon's navigation system. I am not currently using it. If I upgrade the DVD for this system, will it make it more friendly? Or just update the maps?

    Phil Russell
  • I beleive it only updates the maps.
  • mano3mano3 Posts: 8
    I just received a post card from Toyota offering the latest nav map update for "only $199." I'd love to update the '07 map, but not at that price. Anyone know of anything cheaper?
  • frontafronta Posts: 2
    I have the same problem on my 05 limited. Tried to reset switches but did not change. Do you have to remove all your saved locations?
  • I just got the Gen 2/3-09 DVD for my '06 Avalon I'm looking at my invoice from Longo Toyota and see that the list price is $199 and that's what the sold it for. Another dealer quoted $275 or something like that.

    I put it in myself:

    1. Put the key to Acc

    2. Take out the trunk floor mat and spare tire cover

    3. Lift up the cover over the NAV computer in the left rear corner. You don't have to remove the entire side panel for this.

    4. Slide the locking tab to the open position

    5. Push a little on the DVD drive door, causing the disk to come out.

    6. Remove it and slip the new one in.

    7. Slide the locking tab back.

    Then go up front and bring up Menu on the screen. Click on DVD. It will show Ver. 9.01 You will most likely have to restablish your geographic region.

    I don't know if there is something else the should be done since I'm not privy to the installation service bulletin. Everything seems to work except the secret Override stuff that worked for my original version 5. So, guess I'm back to pulling off the Interstate before my wife can find me a Starbucks. But then, that won't work anyway since Starbucks in no longer among the POIs! Guess Toyota wanted to make this a "profit center" bu charging stores to be listed.

    So, it looks like I paid $200 plus tak to have features taken away!
  • I have a 2006 Avalon with factory navigation. Never again would I get factory navigation, probably in any car I buy. Besides the high cost of factory nav, the Toyota one is ridiculously difficult/cumbersome process to use.
  • mano3mano3 Posts: 8
    Based on jagman's experience I think I'll keep what I have, or else I'll get the 8.01 upgrade which has newer maps and still allows the override.
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