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97 Chevrolet Silverado Complaints
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Comments
By the way, OBD-II stands for On Board Diagnostics, second generation. This means the computer in your truck has extra software to diagnose the emissions system and determine what part is failing. OBD-II was phased in around 1996 and, as I recall, was required on all vehicles in 1997. Your truck will have OBD-II if it's a '99. As an example of the system's capabilities--on older computer-controlled cars, a miss in the engine would probably cause a "running too rich" code that is pretty general in nature. OBD-II, on the other hand, has misfire detection software that, for the most part, isolates the miss to the specific cylinder(s). This makes it much easier to isolate the cause. Unfortunately, you can no longer read the trouble codes by shorting two terminals with a paper clip (or at least you couldn't on my '97 truck). The OBD-II system maintains a misfire count for each cylinder. The service department (if they're willing and you pray hard enough) should be able to read the misfire count and determine if your truck is actually missing at idle. Once the misfire count reaches a certain limit, the Check Engine (MIL) light comes on. The light will go out again after (as I recall) three distinct trip cycles. All of this information is in the factory service manual, if you own it.
Good luck. Keep pressure on the dealership or find a different one. Most of all, drive your truck regularly--it's much better for it!
--TomC
By the way, my truck has a rough idle too. That appears to be a characteristic of the Vortec engines. Even the new 4.8L, 5.3L and 6.0L Vortecs are having that same "problem". Mine is hardly noticeable most of the time, but occasionally I'll really feel it.
-powerisfun
Stevek: As I recall, lifter noise was common on the 5.7 engines. I would hear a faint tapping at times, particularly for the first few minutes. I've heard of some folks having much louder lifter noise. I'd suggest taking the truck to a different dealer for a second opinion. From what I've heard and read, the noise is not destructive--just annoying.
--TomC
If you're contemplating the purchase of a Dodge
and you'd like my observations having driven one for a year, email me. My email address is tconrad "at" fuse "dot" net (sorry--that account hasn't been hit by spammers yet and I'd like to keep it that way). Since everyone knows I had terrible dealership service on the Chevy, I'll omit most of that information.
--TomC
chevyck1:
Regarding your engine's oil consumption, you might want to double check to make sure you're measuring correctly. First, when you change your oil, make sure you fill the filter with oil before installing it (you may not be able to fill it completely because it will spill during installation due to the fact that it goes in at an angle), then fill the crank case up to the full mark. Then run the truck for a few miles and after turning the truck off, wait about 15-20 minutes for the oil to fully drip back in the crank case and then check it. You'll probably need to add some as the filter will consume some and the engine parts may still be holding some. Once you top it off at that point, it's really full of oil (but not over-full).
The reason I say this is that if you didn't fill your filter with oil, once your truck has run for a few minutes, the filter will take about half a quart and if you check it 1000 miles later, you'll think that it burned that much. Just a thought.
-powerisfun
How much is the going price for that 96 if you don't mind my asking? I'll give you a heck of a deal on a 99c/k w 12,000 miles, and all the amenities. I need to sell it cuz I can't afford to drive it anymore. Gas here is $1.60 a gallon, and I drive 30 miles one way to work.
I have experienced a really odd safety issue. On
pre-99 GM trucks, especially the 95-98 models,
there has been a problem with the positive post on
the factory battery leaking. When this happens,
the acid flows down the positive cable and drips
onto the fenderwell. Then it will flow down the
fender well and drip on the metal brake line for
the right front brake. I saw a technical bulletin
on this, I think in NTHSA. But more importantly,
I saw this happen on my '96 GMC. Luckily, it was
found before too much damage was done to the brake
line. I still think I will replace it.
Jim
I'm interested in what others are getting?
My uncle has the same exact truck as me, except that it's a '97. He told me his mileage is 18-19 mpg if he goes the speed limit (65 mph), but drops to 14-15 if he goes 75-80 mph (I never go that fast for more than a few seconds when I'm passing someone, so it's not a concern for me). That's probably true in general especially with trucks since wind resistance is much greater for them.
-powerisfun
-powerisfun
from day one. Now 119 days in the shop for repairs.
Stevek: GM quotes anything less than 1 quart of oil for 1,000 miles is consider normal. You also get the same from FORD.
Powerisfun: You must be one of the few that got a good truck, which seems rare today with GM.
This will be my last GM ever, and same goes for the people I work with. GM doesn't stand behind their product at all levels, right up to the president.
Just waiting to here what I need to do next.
Waisted a TON of money! VERY SAD !! I liked what GM Advertised and promoted, But extremely disappointed they don't practice what they preach.
Raise some hell! I checked into our law here in NM, and it states your vehicle has to be non-driveable, and in your case that applies, especially after 3 engines. I'm sure it is similar elsewhere. Is it still under warranty?
If it's still under warranty, I'd make them buy it back, even if I had to get a lawyer myself.
Thanks, AL
AJTessier@att.net
I have a 1997 Silverado, 4x4, 5.7L, 4spd auto, 245 75 R16 tires, and not sure on the ratio, probably 3.73's, but I get about 16 mpg mostly highway doing 60-65 mph. I thought that was pretty good for a truck, especially with oxygenated gas (yuck!!)...if I wanted gas mileage I would have bought another Saturn and got 40 mpg like my wife does...by the way I am in Colorado.
alt4:
My seat back moves a little forward when stopping also, however, I have manual seats with power lumbar control. It is not much and I don't loose sleep over it.
Bob
I'd suggest taking your truck to a reputable transmission specialist (NOT the dealer) and have them check it out. When the dealer changed your transmission, did they change everything (torque converter, etc.) or just the transmission. Perhaps you have a problem that didn't get fixed by simply swapping the tranny. I've read numerous complaints of harsh (but not severe) shifts--my truck used to shift hard and I liked it because soft shifts = slippage = earlier transmission death. My truck didn't shift hard enough to blow the transmission, though! Did this problem just start all at once?
Chevyck1:
I assume the 13,000 miles you refer to is since you bought the truck and not since you had the fluid changed, right? Have you checked it regularly and noticed it dropping or was that your first check? My '97 Chevy was about a quart low from the factory--I didn't notice it until about 5k miles. I didn't find a leak, so I mentioned it to the dealership on my next monthly visit. They didn't find anything wrong (no surprises there) and it never went down any more. I'd just crawl underneath and look for leaks. If you don't see any, keep an eye on it to make sure it's not a chronic problem. I'd definitely report it to the dealership service department the next time you take it--make sure they list it on the service order so it will be "on the record" in case your transmission falls apart 500 miles out of warranty.
--TomC
Also, truck wanders on the highway like it's windy when it's not.
And, it has a nasty shudder when towing between 10 and 30 mph.
THANKS for any input!
bquick:
If you removed the steering controller fuse, you have permanently soft steering. Your particular overboost problem is caused by the steering speed sensor going whacko. If the steering controller senses a problem, it immediately shuts down the system and opens the orifice on the back of the pump, providing full boost. Removing the fuse does the same thing. My (former) dealership said you could replace the steering box with a '95 version to get a more consistent boost level. By the way, NHTSA has a defect investigation going on '98 GM SUVs for that exact problem. I wouldn't be surprised if that steering system is recalled at some time in the future. I only know of one owner of a '97 or '98 GM full-size truck that HASN'T had a steering problem yet. The opposite of your problem (loss of steering boost at low speeds) drove me to get rid of my '97. There was no known fix for that problem at the time (short of installing 13" Yugo tires). So far, I don't miss that flaky steering system at all! Whoever designed that system should be run over by a Hummer.
--TomC
BQuick:
As far as I know, there's no way to make the steering permanently hard--that would involve fully activating the orifice on the power steering all the time to provide minimal boost. When you pull the fuse, the opposite effect occurs. Are you sure you pulled the right fuse? It sounds like the system is still working (er, still NOT working). If you did yank the right fuse, I'd have your front end checked to make sure nothing else is binding. My (former) dealership service manager told me some power steering pumps were made with tolerances that were too tight. They rebuilt, then replaced mine to no avail--who knows, perhaps it could fix yours. If you're out of warranty, there's nothing binding in the front end, and you don't want to have the speed sensor replaced, I'd probably do what the service manager suggested I do--replace the power steering pump with an older (i.e., 1995-1996) model that DOESN'T have the orifice on it.
Good luck!
amage: My (former) service manager told me the same thing about my fuel pump. Mine howled like a banshee and he said it was "normal". Judging from the countless other Chevy trucks I've heard that sound worse than mine ever did, I'd say he's correct. That's a very annoying sound, but it appears to be normal.
chevyclunk: From what I've read, the driveline clunk is caused by a loose fit between the drive shaft and the output shaft of the transmission. On my truck, it was most noticeable when I'd let off the gas--CLUNK! If that's also your problem, there may be a (partial) solution. GM recommends a special type of grease for this exact problem. Apparently, the grease is rather thick and cushions the parts to reduce the noise. I wouldn't worry too much about the noise at resale time--if my truck was any indication, they really "all do that!". Nobody cared when I traded mine in. As I recall, there is a TSB on the NHTSA web site that addresses this problem
(www.nhtsa.dot.gov). Good luck!
--TomC
--TomC
I am still under warranty and would like to try to get it resolved before it's done for (or I am)
Dealer checked the front end and said the wheel brgs were a bit loose but that's it. They thought that the belt may slip occaisionally causing the jerking. I was thinking of putting fresh PS fluid in on the idea that the orifice (valve) would work smoother (better). Will a dealer put in a 95 box w/o a MAJOR fight? Is there any official acknowledgement of this problem?
THANKS
Yes, the fuel pumps are noisey. My '96 had a quiet one when new, but it died at 10K miles. The current one is really noisey, but it has worked for 40K miles with no problem.
Now, about that clunk. One of the problems with the extended cab truck is the two-piece drive shaft. Many lube places are not aware that there is a grease fitting on the rear shaft yoke that must be greased at every oil change. If not, it will begin to clunk and even "jerk" when you come to a stop and when you start out. I had a '94 that I bought used that did this, and greasing would not help. I bought my '96 new and have greased it regularly and have no noise at 50K miles. If you don't see the fitting, run your hand around the yoke of the rear drive shaft as it me be on top where you cannot see it. But trust me, it is there and it really should be maintained.
Jim
jflemmons: My '97 K1500 Ext. Cab had a one-piece composite (looked like carbon fiber to me) rear driveshaft about 4" in diameter that had no grease fittings on the shaft or U-joints. The front driveshaft, however, was a two-piece unit that did have a fitting. Perhaps the "plastic" (used jokingly, of course) driveshaft was new for '97. My truck still clunked.
--TomC
--TomC
"We don't know how to fix it."
"We won't fix it."
"It's easier to tell you they all do it than fix it."
Thus, if it worries you and they say "they all do that!", I'd suggest complaining loudly until they do something about your problem. They should at least tell you WHY "they all do that".
--TomC
to the sliding spline portion of the driveshaft so
it will no longer stick in the extended position.
No other grease works. It costs $30 for a pint
can but you can beg a little from the mechanic at
your local dealership. It is pale yellow in color. It contains a very high % of teflon powder. There is a bulletin about it, 92-265-7A, formerly 91-242-7A. I also recommend, while you have the driveshaft out, slightly rounding the corners of the spline teeth.
Brakes pulling to one side can be caused by front
brake hoses that are delaminating inside. If there is no visible or obvious problems with bad wheel bearings, scored rotors, seized up caliper slides, then replace both right and left hoses (cheap to do) before doing any other (usually expensive) work.
Albert Einstein
Do you own a Chevy?? I just got my 97 Silverado last month and I love it. So what makes it cheap looking inside?? Plastic, hmmm every truck has plastic inside...umm lets see here, cloth seats..hmmm I think all trucks have that...but wait there's leather too...hmmm even Chevy has leather, like the rest of the trucks out there...poor quality?? were?? which truck, new ones or old ones?? Sure chevy is the only one that has ever had problems with their vehicles and everyone else builds perfect vehicles...give me a break, this web site for the most part has nothing but good things to say about fords and crap for the rest. Ever hear of piston slap from ford engines?? That is poor quality.. Ever hear of the '99 Mustang Cobra's not putting out the rated horsepower they were supposed to??? Hmmm, poor quality. Ever hear of trans problems with Dodge??
I could go on, sure chevy isn't perfect, but the other guys aren't either.
--TomC
Onto another rant: Cars today are so complex that it would be impossible not to have some problems (and that goes for all brands, foreign and domestic, low-end and high-end prices). If you really think that "for $30,000 it should be perfect" as some people have stated, you better keep your money, because chances are ain't going to happen. I've been lucky with my truck, it really has been close to perfect, but I've also only got 15,000 miles on it.