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Comments
1. Center console was rattling so it got changed.
2. Mode button on steering weel was stuck and fixed (twice)
3. Changed rear suspension due to too much noise when going over potholes. And it took me abouth a month to make them understand that this was the problem.
4. Air bag sensor under passenger seat. (twice).
5. Splashing sound from the gas tank when full (due to bad design and they know it).
There were other but I don't remember them on the top of my head. I was every month for something to be fixed the first year. And we got to the point where on the next problem they were gonna give me another car. Well it never happened untill last week. So people that have no problems with theirs we know you are out there but keep it for yourself and don't brag about it pls.
You wound have to determine what the industry standard is.
What does the average Hyundai Sonata get.
How will you determine these two things?
Are you going to hire experts?
The average Sonata get.32K does not sound like a defect to me. 20K indicates under-size brakes to me but I have no data to support my conclusion
I found out my brake had defect after I bought the sonata 2 days and the dealer had to do several cut to resurface the rotor. This was the first time they tired to fix my car.
I asked the mechanic guy to check my brake on 30,000 miles, and he told me the rear pad had 70% left. At 32,000 miles, I heard the grinding noise from the back and sent the car to the dealer. The dealer told me the rear pads were gone and the rotor could not be resurfaced. So the whole real brakes were changed.
I contacted with Hyundai, they refused to do anything, So I try to seek the help from BBB, Hyundai still refuse to do anyting, BBB arranged the abitrator for me.
From the begining, Hyundai customer service is pretty bad altitude to me. And they have no intention to solve any problem.
Was the "mechanic guy" the Hyundai dealer or a independent mechanic?
Someone lied to you if the pads went from 70% to 0% in 2000 miles. Either the mechanic was lying to you about the 70% left statement or he screwed up your brakes. How where the brakes on the front of the car?
The "mechanic guy" is the independent mechanic. he said the front brake is 50% left in 30,000 miles.
If I was Hyundai I would say "So your brakes where worn to 50% in 30,000 miles and you had a non-Hyundai mechanic work/Inspect them and 2000 miles later the pads wore out. That sounds like the braking system was damaged/mis-adjusted by the independent mechanic"
Independent mechanic only take a look at the brake. If there is no dust cover, I could take a look at by myself. the only independent mechanic is lifting my car, so we could take a look at the brake.
when people ask me about hyundai sonata "Cash for Clunkers", I told them should not consider hyundai. 2 people took my advise and buy other cars.
You are working for Hyundai?
I hear cars go by that are making all sort of noises and it appears if the car moves it is not a concern.
It was important who said the brakes were good and when.
It appears Hyundai's part was they built the car. They never said the brakes where good at 30,000 miles and had a complete failure at 32,000 miles. It is important to know if both rear brakes failed or only one side. One side would indicate a problem.
As i recall a non-Hyundai mechanic look at the brakes at 30,000 miles. This is who you should be after but his pockets are not as deep. If you want yo enter the complete story in one post people could give you an opinion.
When I heard the grinding noise, I bring the car to the dealer the first day. When I found the brake, the first thing come to my mind it that Hyundai is using the defect part (do not have the heat treatment right in the process, not right certificated material)
We should hear the noise ( warning sign) before it is gone, but it does not happen. I think this is the reason that we are not happy. Also we got all kinds of explanation.
If you check all the posts in this forum, anyone got the warning signs?
We are not the car specialist, If the car is old, we know it could be wrong. Most people buy Hyundai because it is cheap. So finally we found out it is using cheap materials and cut the manufacture process to make it cheap.
We could tell everyone that we know how bad Hyundai is. and so less and less people will buy Hyundai.
The rotor where cut twice by the dealer first two days. I assume this was a used car. So at that point the rotors where to the minimum thickness and should have been replaced. How many miles did you drive it since you purchased it? The person before you could have been a "Speed Racer" or abused the brakes. Other then the brakes wearing out sooner than expected the car is OK.
It surprises me when some people have a list of defects on a single car where others have no problems.
You tell people not to buy a Hyundai because your brakes wore out to soon not knowing what the person before you did.
I see oil smoke out of Honda's but I see they also have the loud muffler hanging from the back and they are running the car like it is designed to be raced. I would never judge Honda on these cars.
AND the fronts had cracks starting to form. Their quote $430. No thanks!
I just went and picked up new pads, the rears are small enough for a motorcycle! No wonder they wore out so fast.
I called the 800 number to share my experience. I still like Hyundai, this is my second one.
Today I had tires rotated and was informed that one side was almost down to metal because the calliper had seized (which suddenly caused one pad to wear very quickly). I received ridiculous quotes in the range of $600- $750 from the dealer and a large independent, to replace all the hardware on both rear wheels.
I went to a smaller independent who offered a more reasonable quote of $300. He then realized that the other side had frozen pistons. Essentially the front brakes were stopping the car with no help from the rears.
Once repaired, I stepped on the brakes and almost went through the windshield..... amazing what 4 brakes can do. My assumption is that they were never right in the time I owned the car. Hopefully this was repaired correctly, and not an indication of what I have to look forward to as the car ages and accumulates miles.
By the way, other than brakes, the car has been OK but not great. Issues with air bag system and some interior parts, etc. coverred by warranty.
It explains a lot.
People could read your post as you are expert, you do have free time on the forum everyday and education people. This is the owner responsibility to do bla..bla..
People need to speak out.
Thinking back I do recall a smell from the rear brakes each time I got home, should have checked them!
I changed the pads and rotors and within a month I was getting a high pitch squeal and abnormal wear. I changed the brake pads to a better type and still get noise.
The stainless holders for these brakes seems VERY tight and does not let the pads loose.
Has anyone removed these holders or modified the pads to fit better?
Thanks
:mad:
why do you have so much interest to stay hyundai board? And you do no know people are talking about. But you do know the brake has no design problem, no materials problem, ....
Thank you for your cooperation.
Regarding the Genisis..both the engines, the V-8 and V-6 use timing chains. Also, I was/am unaware of rear brake issues with other models in the line, will have to research more before shooting off. Still cannot figure why the front brakes don't suffer from these problems using the same materials and designs.
I think you're mistaken on the timing chains. Azera, Sonata & Genesis all use Timing Chains & not belts. A timing chain doesn't need to replaced during the normal life of the car.
http://www.myhyundai.com.ph/pdf/azera.pdf
Does anyone "Edmund's" calculate the cost of maintenance in the price to own?
Fuel pump Filter screen replacment? What does that cost?
The website you're pointing at is Hyundai Phillipines. Maybe there Hyundai suggests replacing the timing belt. However, I'm looking at the manual for US spec Azera & it doesn't mention anything about it. Infact, I even called a mechanic friend of mine & he told me that timing chains aren't meant to be replaced before 100k miles (if at all).
The timing belts need to replaced at 60k miles. The belts are made from rubber/asbestos/polymer compounds. The Timing Chains are made from metals & are designed to last longer. The reason why it costs 1000k replace the Timing Chain in Azera is that it isn't meant to be meddled with unless there's something wrong.