Today I got my GXP back after they replaced the LF axle boot. It was leaking and splattered grease all over the caliper, strut, inner wheel, and tire. Well, they repaired the boot, but refused to clean the grease off of everything that got dirty from it leaking! Even though the wheel was off the cars for hours, they couldn't wipe it down with a towel and some Naptha! The service manager said, "You can't expect us to detail your car can you?"!!!!! The parts manager wanted him to do something, but the service manager refused. He tried spraying a can of brake cleaner around the inside of the wheel, while mounted, but of course that didn't clean it. After I make a videotape of me doing it, I'll send it in with my service critique!
0 · ·