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Subaru Forester Windshield Cracks

24

Comments

  • ateixeiraateixeira Posts: 72,587
    Not sure.

    I've heard ads for a local place that will replace any chip or crack smaller than a credit card. They even say most insurance covers the whole cost.
  • onoffroadonoffroad Posts: 17
    08 Forester ! First two chips {small rocks} ! As I wash auto,more chips ! Weeks later,more chips ! Looks like "popcorn" windshield ! I think it's thin or faultee and even bugs or chipen it !
  • diznjdiznj Posts: 1
    I bought my forrester brand new a month ago. While my car was parked for 2 days in my driveway a stress crack appeared. It starts on the bottom on the driver side where you can no longer see the window comes up and makes a turn toward the passenger side. The crack is inside the glass, you cant feel anything. I figured no big deal subaru will replace the windshield. Of course I was wrong. The service manager kept digging a pen in the crack until he finally made a mark then said something hit my windshield. I am now worried that subaru warranty is just a peice of paper. I think there is definately a windshield problem as I saw alot of similar storys and Im very discouraged that subaru dont take responsibilty and honor their warranty. It is obvious on my car that it is a stress crack, a defective windshield from the manufacturer.
  • ateixeiraateixeira Posts: 72,587
    He couldn't have started a hole with a pen - that's just to check if there is indeed a "pit" where the crack may have started.

    If you don't trust him, ask a SafeLite glass expert to inspect it again. They'll do the same thing with the pen.

    If there is indeed a pit mark there, it was indeed caused by a rock or something, and only spread later, when the temperature changes caused expansion/contraction.

    If they observe no such pit mark, ask them to put that in writing and see if they can put in a warranty claim on your behalf.
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,267
    Yep, most likely it was a small rock that caught the extreme edge of the glass. If any weakness is introduced right along the edge, it will lead to a stress crack (most likely the next time the temperature changes). The fact that it occurred overnight after the chip is no surprise at all. It's just bad luck - we all have it now and again. :cry:
  • sflorasflora Posts: 35
    Got a windshield chip yesterday. Actually saw it coming as I drove on the highway, a small object came curving in off the port bow and hit my windshield dead center with a really loud "Thwack!" I generally keep my distance when following but it didn't help this time. I was sure the windshield would be damaged beyond repair, but it was just a tiny chip. Took it to the glass man today and it was fixed 30 mins. later. I had put a small piece of masking tape over the chip to mark it for repair and keep it clean, the guy said that was a good move.

    It was a little surprising how some noises are much louder in this type of car than my previous one (a coupe with a raked-back windshield.) I've had things hit the windshield and make such a noise I was sure there was damage, but never found any. It was a bit startling at first but I'm used to it now. Rain on the big flat roof is much louder too!
  • rrenorreno Posts: 1
    :cry: 2004 Forester. Love the car but Oh, my. Anything hits the car and it's off for a new windshield. Number 7 this a.m. Also, When I now step on the gas peddle, I hear a sign that either sounds like hair escaping or a scraping sound????
  • That's the very same thing that happened to my forester and my friends outback. I took it to the dealer It's a 2010. They said it had been hit by something but there's no sign of that. It's started on the driver's side by the inspection sticker and then went all the way across to the passenger side.
  • jomaeprujomaepru Posts: 1
    My first subaru and my last! I have taken a couple Chysler minivans and a Toyota Rav4 over 110,000 miles without a windshield crack problem...so it's not 'my driving distance'. It's a problem with poor glass +/or design! There was no 'pit' until the guy at the dealership dug his pen into it...and anyway, the size of the minuscule pit should NOT have caused the problem of a cracked windshield! My thoughts are poor glass quality combined with design and the heat from the black dashboard on a cold day. Came out to the crack while parked for the day in a parking lot on a cold, snowy day in MN... and they market these as tough cars---what a laugh!! Subaru is NOT accepting any responsibility...
  • ateixeiraateixeira Posts: 72,587
    I doubt a pen could dig into a glass windshield to create a pit, FWIW.
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,267
    edited April 2011
    I agree that the Forester's windshield is far more prone to cracking than anything else I have experienced. I was lucky and went about 16,000 miles with my 2010 without a single chip - longer than with most any other car I have owned. Unfortunately, the first chip resulted in my first crack! It was just a tiny little thing, well away from the edge of the windshield, but within a few hours it had started to run a crack vertically along the passenger side.

    I have received dozens of chips in other vehicles, including about 20 in the windshield of my 1996 Outback (many of which were large dime-size plus), and none have produced a crack save for one in my 98 Escort that was on the very edge of the windshield.

    I seriously doubt the issue has anything to do with dash heat being different from that produced by other cars. It is more likely to be the glass itself. They just don't make it like they used to. ;)

    When the value of currency tanks like the dollar has, something has to give to keep prices down.

    About fifteen years ago, I took a rock in the windshield of my 1969 Ford Econoline during a trip to Alaska. It was the first chip in the (original) windshield, which was sad enough by itself, but the rock that hit was a monster that resulted in a spiderweb chip about the size of a silver dollar. Fifteen years later, that chip still hasn't resulted in the damage expanding from its source. My '69 Chevy pickup has a similar chip (though somewhat smaller), under similar circumstances, in its windshield (which is also original) with the same results.
  • ateixeiraateixeira Posts: 72,587
    For us the irony is that we've had two windshields crack, but both were on our Mazdas. And we're on our 3rd Subaru.
  • margie12margie12 Posts: 1
    I bought my Suburu a year and a half ago and the front windshield is riddled with chips and cracks. I have had Ravs and Hondas before and never experienced anything like this. Once I get even a minor chip, within seconds it morphs intoa huge crack. I now have about 5 different cracks all over the windshield. Luckily the vision is still good but it is not aesthetically pleasing at all. Is this because of cheap glass? I am using the same roads I always used. Is there a glass I can order that will not crack as easily? I will replace the windshield but I am sure it will be full of cracks within a few months. Does Suburu have anything to say about this? Would it be worth contacting them? This is a shame because I love the car otherwise.
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,267
    I imagine their response would be something akin to "ma'am we have no control over the size and frequency of rocks contacting your windshield." In other words, no, it would do no good (to you), but I still think it is worth bringing it to their attention. :sick:

    I don't think this windshield is any more prone to chipping or pitting, but it is certainly more prone to cracking as a result of those chips/pits.

    It is possible that a replacement windshield would be more durable, but it all depends on the manufacturing source and the quality of the workmanship that goes into it. If you get a Subaru "OEM" unit, no, it's going to be just as flimsy. :sick:
  • I had a chip that led to a crack, I had the windshield replaced and the tech that came and replaced it told me the windshields they put in at the factory are very thin and chip easy. He replaced it with a much thicker windshield and it even has a heater in it( i live in a cold climate). I have done a lot of open highway driving since having it replaced and haven't had a chip since. I hope I'm not jinxing myself! So if you can have the windshield replaced, I was able to claim it on my insurance.
  • paulahspaulahs Posts: 1
    Today I noticed a crack in my front windshield. No chip, just a crack. Hairline up the middle of the windshield about 5" starting at the bottom by the wipers, and then it veers off to look like a CRACK. The hairline ALMOST looks like it's a line in the glass, like a defroster or something. Has anyone else experienced this? Is it a defect? :confuse:
  • dmwesqdmwesq Posts: 1
    Add me to the list. Just came out the other morning to find the windshield cracked. Ran my hand over the entire windshield in and out and couldn't find anything remotely resembling a chip that would have caused the crack. Do not recall anything recently hitting the windshield either, although I am sure like most cars some road debris has been kicked up into my windshield. The crack looks like it starts at the extreme bottom of the windshield. Have had this Subaru for 1 year. Have owned 4 other Subaru's, but this is my first Forester. I expect to get nowhere with the dealership but will certainly try there before hitting the glass replacement store - insurance will cover but would rather have Subaru replace as it certainly seems like a defect that should be covered under warranty. Subarukathy's comment about thicker replacement glass sounds promising if I have to have replacement done on my own.
  • I owned my 2011 Forester for about a month when my first chip appeared. There's also a 1/4 inch crack that hasn't grown. I'm about 10 months in and there's another small crack now. Both were from small debris on the highway. But the windshield definitely seems very, very prone to chipping and cracking.
  • I don't normally join in forums like this but I have owned for 2011 Forester for exactly 2 months when I was driving home from Thanksgiving holiday. I heard a loud pop but saw nothing. Two days later the weather dropped 20 degrees and I notice a long crack along the bottom of my windshield. I have owned several other cars but didn't expect to have to replace the windshield after 2 months. I will have to rethink Subaru when I purchase my next vehicle. :lemon:
  • ateixeiraateixeira Posts: 72,587
    The loud pop means you hit something pretty solid, sounds like it would have damaged any windshield, not just Subaru's...
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