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Ford Freestar Transmission Problems

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Comments

  • jgenovesejgenovese Posts: 220
    Steph,

    Welcome to our nightmare. First, thank God no one got hurt when your transmission failed. Second, PLEASE file a complaint with NHTSA and also the Center for Auto Safety via their websites. NHTSA is the goverment agency that is tasked with protecting us, the consumer, from defects such as the defect in the Freestar transmission. They are currently investigating the situation and it is CRUCIAL that they be notified of each and every failure. This will help them see that this is not an isolated or even a contained problem and therefor, requires immediate action on their part such as a recall. I have been fighting this battle for over 2 years now and we are finally getting some results. Please stay engaged in this forum and this issue. Also, contact every elected representative that you can, at every level of goverment, and also your state's Attorney General and make them aware of this issue. Further, contact all of your local media outlets, TV and newspaper, and let them know as well. Finally, tell everyone you know or meet that drives a Freestar to be aware of this problem. You just might save their life.

    Jim Genovese
    Annapolis, MD
  • kfrw0zkfrw0z Posts: 1
    My wife's van (2004 Ford Freestar) has the same problem. She drove it the night before, then got in it the next morning and it wouldn't move. We are trying to find a used one but after seeing all these posts, I don't know what we will do. It only has 67,000 miles so, it should have been good to go for another 67,000 in my opinion. :sick: :sick: :sick:
  • jgenovesejgenovese Posts: 220
    We are up to nearly 1200 posts on this forum alone and hundreds of complaints to NHTSA and the Center for Auto Safety yet Ford still refuses to acknowledge that there is a problem, falsely claims that the complaints are focused primarily on the cost of the repairs and not the safety aspect, and blames the customer for somehow causing the failures which, based on what I have learned from an industry expert, are clearly due to a defect.

    Maybe when NHTSA is done trying to put Toyota out of business because they are a foreign manufacturer and compete w/ GM which is now owned by US, the taxpayers, they will hold Ford accountable for this debacle.

    In the meanwhile, we can only hope that no one is killed as a result of this defect. (It is my personal belief that there has/have already been a fatality/fatalities as a result of this defect however; the incidents either have not been properly attributed to this failure or there has been some sort of deal worked out to protect Ford.)

    Jim Genovese
    Annapolis, MD
  • misty10misty10 Posts: 23
    Well, my 2004 Freestar torque converter just went AGAIN! We had it replaced at 79,000 miles and now tonight driving my daughter home from college it went again at 130,000miles. We had it towed home and not sure of what to do with it. Ford just can't get away with this. There was no warning....just like before. Why can't something be done about this!
  • nadinebnadineb Posts: 190
    edited April 2010
    Nothing will be done because the system is corrupt. Rotten to the core.

    I learned that NHTSA does not have the engineers to do the research so they are dependent on the car manufactures to figure out the problem. Then, many of the NHTSA people will work for the vehicle manufactures.

    Sorry to say this, but I feel that nobody really cares about the hard working people of this country except to collect their tax money and give it to the CEOs who run this country.

    They all need a Scrooge moment!
  • jrodimonjrodimon Posts: 6
    I just sent the following email to both

    Susan Collins and Olympia Snowe of Maine, I hope one of the two will help us out.

    Email below:

    I would love to see someone ask Ford questions about the Ford Freestar Transmission Problems. There are hundreds of complaints to the NHTSA and thousands of post at Edmunds.com about transmissions that fail without notice. This is a link to my post on Edmunds http://townhall-talk.edmunds.com/direct/view/.f0fb94a/999#MSG999

    I have lauched a formal complaint with the NHTSA and spent thousands on a new transmission that will also fail due to the defect.

    I am not sure what else to do but there are thousands of hard working Amercians having to pay money they don't have to fix cars that the manufacturer denies there is a problem with.

    I had to take a loan from my retirement account to fix my car.

    Thank you
  • gama2gama2 Posts: 1
    My 2004 Mercury Monterey Trans ( I believe identical to Ford Freestar) went down in highway last week @67K. Without any warning (alarm or light) lost power. I was driving in FL turnpike in heavy traffic with my whole family w/ kids, thank! God, we escaped without any major accident. I was immediately pulled into a roadside without getting rear ended. I tried but didn't able to put to any gear, heard only bird chirping sound from the engine. Contacted my mechanic and he told trans pump may had blown up. After stranded for more than 3 hours, I had it towed to my mechanic almost 73miles and had to pay $300 towing fee out of my pocket. Van is in well maintained condition so decided to replace w/ factory built one for $3100 (w/ 3yr and 100,000 waranty). Mercury dealer quoted $3500-$4000. Ford /Mercury should recall these vehicles to fix this transmission failure problem and not to put Ford customer in extreme danger. I already put a complain in NHTSA website.
  • jgenovesejgenovese Posts: 220
    Outstanding. Good work. This is exactly the kind of thing we all need to be doing to keep the momentum going and ratchet up the pressure on Ford and NHTSA.

    Jim Genovese
    Annapolis, MD
  • jgenovesejgenovese Posts: 220
    You are correct. The Monteray and the Freestar are one and the same. Thank God no one was hurt or killed. It is nothing short of a miracle. Thank you for posting your complaint with NHTSA. Please also consider the Center for Auto Safety. They are very credible and influential both in the industry and also with NHTSA.

    Jim Genovese
    Annapolis, MD
  • grube47grube47 Posts: 4
    I have a 2004 Monterey that I already had the transmission rebuilt for the problem everyone else here is complaining about. Now today the vehicle started bucking while driving at a constant speed down the road, also feels like shifting is rough. Any ideas is it the transmission again? Thanks for any help.
  • grube47grube47 Posts: 4
    Van died on the way home today does not start just cranks over. Ironically I was on the way home from the dealer when it died. They told me there is no way it could be related to the technical service bulletin issued by ford for the PCM, I have had it with this ford dealer (stevens ford medford new york) this is the second van from them because they crashed the first one when the thing didn't even start they did this while towing it into the service bay RETARDS. Any advice on removing and replacing the PCM would be very helpful and does anyone know do I have to replace all the ignition coils wires and plugs as well.
  • nadinebnadineb Posts: 190
    edited April 2010
    Our van had ongoing issues with the PCM. They could not get the cowl properly aligned. I would advise you to make sure they change all the fittings on the PCM and the vehicle. I believe that there was a solution to this in message 941. Check there.

    Good luck because you'll need it!
  • dick45dick45 Posts: 1
    My mother's 2004 Freestar lost it's transmission unexpectedly last week in rural Kentucky. The van was in otherwise excellent shape. She and my father are elderly and not in the best of health and rely heavily upon their safety. Please help us take this to Ford and demand a recall!
  • shocked1shocked1 Posts: 85
    Good Luck with a FORD RECALL. It's going on 2 years now since I came in here and notified SAFETY whatever. No one's going to help us with FORD'S CRAP!!! Look at Toyota..... least they came to their customers....unlike FORD....HIDES!!!!!!!!! :mad :mad: :mad: :mad: :mad: :
  • nadinebnadineb Posts: 190
    Pete Seeger's once sang," This land is your land, this land is mind land." He also said that there is no hope, but maybe I'm wrong.

    When I see what is going on with Toyota and the fines they will be paying, I am in disbelief that Ford can put so many families in jeopardy not alone ripping them off.

    If Congress can freely spend all our tax dollars, why not Ford, too.
  • mls5502mls5502 Posts: 1
    Hello, I am the newest victim of the 2004 Ford Freestar transmission problems. I was just turning a corner and all of a sudden I had no power and the engine would just reve. I did email a complaint to NHTSA about this so hopefully we might get a recall. Just wanted to let everyone know that I got my van fixed at Glen Burnie Transmission and they told me that in the past 18 months they had fixed over 300 Ford Freestar's with the same problem. They also said that if the owners did not take their vans to a transmission center that they were probably being told that they needed a new transmission when in fact the only thing that really needed to be replaced is the torque converter. I am going to be sending an email to ford about this because there is no way that over 300 people in an 18 month period has had this happen and it is not fords fault. I will keep everyone posted if I find out any further information. :)
  • misty10misty10 Posts: 23
    Sorry to hear that. We have a 2004 too and just replaced our torque converter for the SECOND time just last week. I did hear today that they put a recall on Fords new car seat recliner problem though...lol. I plan on writing to them AGAIN! This is putting such a financial burden on us. There must be someone who can help us out there.
  • I am sorry to hear your story also. My problem was also the torque converter. My mechanic said that FORD put in a CHEAP part, when u go to THEIR dealer/mechanics, they DON'T fix the problem, but KEEP U COMING BACK, hey why not, it's MONEY in THEIR pockets. Who cares about the customer. NHTSA or carsafety IS opening an investigation. KEEP your receipts and ALL records of your vehicle problem history. So when FORD does have to pay, U have proof of your problem history. Also, my mechanic said that this is and has been an ongoing problem with FORD & the freestars. KEEP complaining, KEEP records and receipts and DON'T give IN to big company ford.
  • nadinebnadineb Posts: 190
    Just hear the news today that Ford made 2 BILLION in profits. Any wonder?
  • montreal6montreal6 Posts: 1
    edited April 2010
    Our Freestar has 55,000 miles. Just had ball joints repaired $1000 and now, 2 weeks later, transmission replaced for $2400. Mechanic says the pump within the transmission seized up. We bought the car used but warranty supposedly covers up to 5 years/62K miles for transmission, even for second owner, so we'll see whether we get lucky. First and last American vehicle I'll ever buy.
  • grube47grube47 Posts: 4
    Just got vehicle back after having to replace the PCM 300 for part would have been 500 from ford and 640 for labor for them to install, and now I get a 1336 code for the crankshaft sensor unable to learn guess they figured they wouldnt take the vehicle through the learn procedure when they had it there. I HATE FORD NEVER AGAIN!! they better do something for me today I am pissed. Not to mention the ambulance we send back to them almost weekly that they cant seem to fix. :lemon:
  • christ3347christ3347 Posts: 1
    I have a 2006 Ford Freestar it has 78,000 miles on it I bought it from a used car lot and on my way to pick my kids up from school as I was stopped at the stop sign, there was no problems, than as I was driving through the four way stop sign it quit on me, You could hear the engine but it was not getting any type of speed to shift it never shifted I was very lucky to make it through the stop sign it happen to be the busiest time of the day and everyone was getting their children from school. I am a low income family and can not afford to fix a problem like this so now I have been without a way of going and will be out of one for a while, yes I do work and support my family and now I have a very nice neighbor that takes my kids back and forth to school. If it wasn't for her my kids would not be at school and I try and some how make it to work when I ride with some of my co-workers. When I discovered that everyone else has had the same problem I felt I understood exactly the problems that everyone else is going through. I did not buy a the van for it to sit in the driveway and make payments on it when it is no use to me it is no longer supporting my family. I understand fully the anger that everyone is feeling. The Ford company should be held accountable. You can not address to everyone that this is a " Good Family" vehicle, a good family vehicle should be dependable and when you state this that is what people want to pay for because we have to carry our family around in some thing that "IS DEPENDABLE."
  • jgenovesejgenovese Posts: 220
    Thank God, yet another miracle, that nobody got hurt. Please report your incident to NHTSA via their website and also to the Center for Auto Safety. NHTSA is the federal agency whose job it is to investigate these types of safety defects and the Center for Auto Safety is a private sector watchdog group that is highly repected and credible on auto safety issues. Each report is CRITICAL toward getting these dangerous vehicles recalled before someone gets killed, (if it hasn't happened already and we just don't know about it).

    Jim Genovese
    Annapolis, MD
  • anabelanabel Posts: 21
    Jim,

    Can I ask you if you would know what year models of Freestar and Montereys this is affecting? I am writing up a one page note to put on cars that I see when I am parked someplace. Like Grocery, Bank, Malls, etc, that way they can found out about the issue if they haven't already had problems and if they have, information so they can officially list their problems. What are your thoughts?
  • laurel28laurel28 Posts: 1
    I have a 2004 Ford Freestar. A couple days ago I noticed that my car seemed to shake when it was idle. Then the check engine light came on. Now whenever I stop and the RPMs go below 1000 my car will shake and then stall unless I keep my foot on the gas while stopped. I went to get the check engine light check and all they came back with was something about an air sensor and said if I change the air filter and put some fuel injector cleaner in that will help. So I did all that, but it seems to have gotten worse because now it rides kinda of rough too. Any ideas what it might be?
  • bonnie30bonnie30 Posts: 3
    yes we all need together and call the ford company direct that what i just did this afternoon every since i bought my 2005 ford freestar had nothing but trouble with the engine and the transmission she said if we get alot of people complain they should have a recall on all our vehicles let stick together and callif u no any1else having the same prolblem tell them to call 1-800-392-3673
  • bonnie30bonnie30 Posts: 3
    hello every1 i just call the ford company this afternoon and told them problem with my 2005 freestar i told them i had nothing but problem with it i told them they need to put a recall on this vehicles befor some1 get hurt or kill please everyone with problems please call 1-800-392-3673 im getting tired having to put my van n the shop every couple of month i have change all the spark plug every 3000 i have the oil change and transmission evry 60000 i have complete update my vechles and maintance when needed but still haveing problem let all get together and start calling thanks every1 let fight back please tell them shirley sent u all there to call
  • jgenovesejgenovese Posts: 220
    Bonnie,
    Calling Ford is like spitting into the wind. I have been at it for 2 and 1/2 years trying to get them to do the right thing or be held accountable. You need to report your situation to NHTSA and also to the Center for Auto Safety, both via their websites. These are the organizations that can do the most for us. NHTSA is the goverment agency that is SUPPOSED to be looking out for us and the Center for Auto Safety is a reputable and credible private sector organization that can be very influential in these matters. Also, you could and should contact your local media outlets, print, radio, and television, as well as the Attorney General for your state. Finally, spread the word to EVERYONE you know or meet that drives a Freestar or a Mercury Monteray which is the sister vehicle to the Freestar and is marketed by Mercury.

    Jim Genovese
    Annapolis, MD
  • occupant1occupant1 Posts: 408
    I was hoping the 95-98 Windstar and 99-03 Windstar transmission problems had been licked by the time the Freestar came out. I just looked at a nice one, too, 2005 model, 132K on it, $3200 cash. Maybe I should avoid the Ford vans altogether, which is not what I was hoping to do...

    I could always take a page from my own vehicle history. I had a 1991 Aerostar in which I replaced every single major mechanical component except for the 3.0L engine. First was a transmission. Then a radiator. Then the battery/starter. Then I tried to fix the fuel mileage problem. I changed the cap/rotor/plugs/wires/O2 sensors/filters/valve cover gaskets, retorqued the rockers, replaced every inch of vacuum hose, swapped ignition modules, and "seafoamed" it with B-12. I did the most complete tuneup I could ever imagine and still could't do over 15-16mpg in highway driving. Then the heater core failed. Then the steering rack began dumping fluid out a crack in the case. Then the driveshaft flew off at city speeds and I had to replace both U-joints to put it back in. Then the exhaust fell off. And I'm in Texas, exhaust doesn't rust here, this broke off from the age of the rubber hangers! Finally when the AC stopped blowing cold up front did I sell the van. The whole time I owned it I had to start it from under the hood with a screwdriver. The ignition switch was replaced twice, it would work for a week or so, then it wouldn't. The subsequent owner installed a big red START button on the dash. And yes, he had to replace the starter again because his kids kept hitting the button. Even his wife said, "what's this, honey?" and hit it while driving down the highway.

    I think I spent about $4400 over 18 months on that van PLUS the value of the 270K mile 1995 Century I even traded for it (the dealer's asking price on the van was $1100, so we'll go with that and call it $5500 total). Sold it for a mere $750 after advertising it for six months straight on CL at varying prices as high as $1800 and as low as $900.

    I have a feeling buying another Ford minivan would cause the same money pit syndrome as my Aerostar, nicknamed "The Van Of Questionable Mechanical Integrity", gave me back then. Which is sad. I've ridden in some Freestars as taxicabs. They were very comfortable. I drove a 1999 Windstar as a taxi in Dallas in 2002. I loved it! But evidently they don't hold up.

    Has anyone been able to go 200K in a Freestar in normal/severe driving without a major transmission failure?
  • There is a reason why your able to buy a 2005 with 132K for only $3200. The person just wants to get rid of it. The transmission problems with these Freestars is completely unacceptable!! If I were you, I wouldn't buy it.
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