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Ford Freestar Transmission Problems

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Comments

  • Jim, I belive it. I also believe we'll NEVER see a recall or refund or anything else for this metal crap called a FREESTAR! My family will never buy another FORD. As I said before my bro. got a Mustang every couple years before i was done dirty by FORD. Sorry way to treat consumers in Americ :mad: a!
  • Folks - lets make sure we report all the incidents to the NHTSA. There is a website mentioned lots of times in previous messages. They have started an investigation. Call the 800 number on the site. You may have to leave a message and they call back in a few days. This might be slow but it takes all of us to make the numbers worthwhile for the group to act. Maybe we can get enough momentum before someone gets seriously injured or worse.
  • Also, don't forget the Center for Auto Safety. They are very well respected, influential, active and credible enough that they are interviewed by major news outlets for stories such as the Freestar story.

    Perhaps more importantly however; tell everyone you know who has a Freestar or Monteray and even tell people that you don't know if they have one of these vans. You just might save their life!

    Jim Genovese
    Annapolis, MD
  • Well here we are visiting my son in OK for Christmas (we live in VA) and we had some weird issues on our trip here, ie. overhead dash temp reading 90's and 100's (only in 30's most of the way), and our heating system doing strange things, driver side seat turned blazing hot even though the control was off. We thought maybe some computer or sensor glitch. This evening my daughter-in-law, son and myself went out to eat and when we entered our 2005 Mercury Monterey to go back home, the van didn't seem to want to accelerate in the drive position. It was sluggish but eventually did move. When I got to the traffic light, same thing happened and I feared being stranded on a very busy highway and it was dark. It did manage to finally pick up some speed and we made our way back home. I had to pull up in a driveway to turn vehicle around to park in right direction on street and it did not want to move in reverse. I only have 49,000 on this vehicle and purchased it from Carmax with an extended warranty. We are 1,200 plus miles from home, it is Christmas week coming up and my husband has to return to work on the 30th. We are going to take it in to Ford dealer on Monday as we are not close to any carmax. I am now in a state of panic after reading this blog. I don't know if we are experiencing the problem with the tranny but the stories are eerily familiar. What confuses me is the other issues we were having, could they be related and how???? I am sick to my stomach and fear driving back home with my young son and dog.
  • You might have a stuck thermostat for heat issue, and a bad seat heater sensor. Go to a AutoZone or Advance auto and ask them to read your computer codes, this is usually done for free. Might save some money up front. If the code comes up for Torque Converter then you have the tranny (transmission) problem that many have experienced....
  • There's NO JUSTICE for it. How long have we reported thispicec of crap? My guareente has already ran out for tranny! FORD, NSAH, or gov. couldn't care less.We're kidding ourselves. Im sorry, but it's true, we're stuck with their junk......
  • now today my husband took the van out and it was fine. I know however it is not fine after what happened to me yesterday. This is even worse, I am 1200 miles from home and we planned on taking to ford dealer in the morning. No telling if the van will be "fine" there only to break down on our way back home cross country. I am feeling very uneasy about this upcoming trip as I know I can no longer trust this vehicle. I have knots in my stomach.
  • sunburnsunburn Posts: 319
    Maybe the water in the PCM problem? That can cause strange electrical/engine/transmission problems that can come and go.
  • When our torque converter problem happened, it was without warning. Maybe your problem is that other issue with the PCM. We were out on a family trip and pulling out of a drive thru McDonalds. The car just died as I pulled into 45 MPH traffic. I had to coast into a parking lot. Great feeling with 2 kids in the vehicle. I hope those responsible for not responding to this in a timely manner at Ford and NHTSA get theirs one day.
  • I have a 2004 purchased brand new freestar now with 115,000 miles on it. It was in the shop 15 times in its first 16 months of life. The dealer tried to get it returned under the lemon law but Ford refused saying it had 2 many miles on it! I use it daily as I am a repair person and have to use my own vehicle. Fortunately my trans went out at about 65,000 and it was under warranty so Ford had no option but to fix it. Something about the pump shaft going thru the torque converter. I haven't liked the way it shifts since they fixed it 2 year ago untill a mechanic friend of mine found something very interesting. The right rear brake caliper was frozen and the right rear brake was always engaged so it was causing wheel drag. He tried to fix it but eventually he had to replace the caliper. This was just found after 4 years and 110,000 miles, why didn't Ford find this lots earlier, I complaigned about the brakes making a scraping noise when the Van was new and was told thats normal when they are cold and it will go away when the vehicles warms up. It did but when we found this the right rear brake inside pad was worn on an angle and was down to the metal backing, funny how the left side was OK and wearing normally. I had to have both sides done but now the new caliper had to be added as the caliper piston was sticking. My machanic said probably from over heating and it became warped. I fully now believe that was the main reason for the transmission problem since now it shifts so smooth I can't even feel it and the highway milage went up almost 2 miles per gallon.
  • Again my Freestar is a 2004, purchased new and spent the first 16 months of its life in the Ford garages 15 times. But they finally found the problem. And may be the majority of PCM problems with the rest of yours, even the Mercury guys. There was a virus in the computer. The freestar has 3 of them and the Ford dealer kept replacing one when I would come in with electrical problems. That would fix it for a short time but the problems always came back till one day the Ford dealer called me and said they got a TSB about a computer problem and from the symtoms it sounded like my van, it really has fixed my van. They said a virus has been discovered and they had to order 3 brand new computers from Ford and install them at the same time. They did and ever since then my Van had virtually been problem free with the exception of the brakes and transmission.
    I still think my van should have been replaced under the lemon law but hey what can you say about the American car companies, they don't care. I like the van now and it works great but from this experience I will probably buy my next vehicle from a foreign maker. My wife switched from Ford to Toyota and couldn't be happier. They take good care of her and so far has had little to no problems with her toyota, she is now on her second one!
  • I saved the panicked voice mail that my wife left for me the day that our transmission failed without warning in the middle of an intersection, with my wife and 5 of our six children in the van. I intend to play it one day for all of the world to hear. If only a mdeia outlet would pick up this story and run with it...........I guess they need the ad revenue more than they need to inform an unsuspecting public-families in grave danger.

    It seems that the old adage, "The more things change, the more they stay the same", holds true to this very day. Wasn't it a Ford rep who stated, "Let 'em burn" during the Pinto fiasco?

    There is one difference however; today we have the internet and this great forum on Edmund's. I still believe that if we keep this going, keep informing people, and keep the faith, that, not only will Ford get theirs, but we will also get some form of justice.

    As for the folks at NHTSA, at least they have initiated an investigation, even if it took them over 2 years. Let's withhold judgement for a while until they complete their investigation. Then, if the result is anything but a recall, we take it from there, first by publishing, for all the world to see, Ford's predictable and cowardly response to NHTSA's request for information.

    In the meantime, keep the faith, stay safe, celebrate the Holidays according to your faith, (for my family it's Christmas), and remember, GOOD GUYS really never finish last.

    Best Wishes,
    Jim Genovese
    Annapolis, MD
  • iferifer Posts: 11
    Tranny failed last year, 12/19/08, splines striped off torque convertor and through metal into the tranny yada, yada, yada.....cost $1900 to fix (did not have tranny fixed at a Ford dealer and they did not use the Ford spec'd torque convertor). When it went out, I had no tugging, warning or nothing....just went out while driving up a hill in a busy city in holiday traffic! Thankfully I had enough momentum to get me over the hill and I coasted down and parked at a bank. Van sat for 5 months (April 2009) until I could fix it.

    Fast forward to now....approx. 2wks ago I was driving along I-75 about 75mph (had been for almost 2hrs) and my van tugged.....about 5 minutes later, did it again. My husband said to put some fuel injector cleaner in it...did that and it seemed alot better. About 1-1/2 wks later, IRONICALLY on 12/19/09 (exactly 1yr after it originally failed) I had alot of last minute running around to do and it started tugging really bad...I swore I wasn't going to make it home, but I did. Drove it yesterday to the dentist and no issues. Drove it this morning to get groceries and just before getting off the expressway, the dash lights flashed and then went off BUT the van didn't tug....

    Since reading alot of similar stories on this forum, I've discovered that I've been having alot of the same issues as everyone else but I've just written my concerns off as the van's "getting older" etc....

    When I read about the PCM, it reminded me of a time driving down the expressway with my husband, in the rain and all of the sudden the van lost power for just a second and then was fine....5 minutes later, same thing happened.....when it lost power, all lights, radio etc. went dead but then came right back on....This was just a couple of months before our transmission failed....

    This past spring, about 3wks after getting the tranny fixed, the traction control light would come on the dashboard and it'd say "check traction control" or "traction control off"....I didn't think anything of it because I didn't need it on at that time anyways.....Also, the same time that light started coming on, my cruise control wouldn't always work?

    This went on from the time I got the tranny rebuilt until about 3wks ago...ironically, just before I felt the first "tugs" again....Mysteriously, the traction control lights do not come on anymore AND my cruise control is working like a charm?!?!

    Also, the "check tires" warning keeps coming up on my dasg as well....I check them all the time and they're fine....

    My question is: Is it possible that all of these things are related to the transmission failure? Could the traction control be a culprit??? Could it be the PCM that's causing the "tugging" and not the actual TC failing again??? Would the PCM cause these issues???

    I just don't want to keep sinking thousands into this van only to have the same outcome!

    Oh, and of coarse there was a warranty on the rebuilt tranny BUT it was only 12,000 and I had gone to MN twice so it shot my mileage up this past year....so, no more warranty....

    I'm just wondering if I should take it into a dealer or back to the tranny people???? Is it really another tranny problem???

    HELP!
  • iferifer Posts: 11
    Tranny failed last year, 12/19/08, splines striped off torque convertor and threw metal into the tranny yada, yada, yada.....cost $1900 to fix (did not have tranny fixed at a Ford dealer and they did not use the Ford spec'd torque convertor). When it went out, I had no tugging, warning or nothing....just went out while driving up a hill in a busy city in holiday traffic! Thankfully I had enough momentum to get me over the hill and I coasted down and parked at a bank. Van sat for 5 months (April 2009) until I could fix it.

    Fast forward to now....approx. 2wks ago I was driving along I-75 about 75mph (had been for almost 2hrs) and my van tugged.....about 5 minutes later, did it again. My husband said to put some fuel injector cleaner in it...did that and it seemed alot better. About 1-1/2 wks later, IRONICALLY on 12/19/09 (exactly 1yr after it originally failed) I had alot of last minute running around to do and it started tugging really bad...I swore I wasn't going to make it home, but I did. Drove it yesterday to the dentist and no issues. Drove it this morning to get groceries and just before getting off the expressway, the dash lights flashed and then went off BUT the van didn't tug....

    Since reading alot of similar stories on this forum, I've discovered that I've been having alot of the same issues as everyone else but I've just written my concerns off as the van's "getting older" etc....

    When I read about the PCM, it reminded me of a time driving down the expressway with my husband, in the rain and all of the sudden the van lost power for just a second and then was fine....5 minutes later, same thing happened.....when it lost power, all lights, radio etc. went dead but then came right back on....This was just a couple of months before our transmission failed....

    This past spring, about 3wks after getting the tranny fixed, the traction control light would come on the dashboard and it'd say "check traction control" or "traction control off"....I didn't think anything of it because I didn't need it on at that time anyways.....Also, the same time that light started coming on, my cruise control wouldn't always work?

    This went on from the time I got the tranny rebuilt until about 3wks ago...ironically, just before I felt the first "tugs" again....Mysteriously, the traction control lights do not come on anymore AND my cruise control is working like a charm?!?!

    Also, the "check tires" warning keeps coming up on my dasg as well....I check them all the time and they're fine....

    My question is: Is it possible that all of these things are related to the transmission failure? Could the traction control be a culprit??? Could it be the PCM that's causing the "tugging" and not the actual TC failing again??? Would the PCM cause these issues???

    I just don't want to keep sinking thousands into this van only to have the same outcome!

    Oh, and of coarse there was a warranty on the rebuilt tranny BUT it was only 12,000 and I had gone to MN twice so it shot my mileage up this past year....so, no more warranty....

    I'm just wondering if I should take it into a dealer or back to the tranny people???? Is it really another tranny problem???

    HELP!
  • I will look at the site and commit what I can for sure.

    I just wanted to take a moment to wish everyone a happy and safe holiday regardless of your beliefs. I wish all of us happiness and safety for those we love. We are united in a club we'd much rather not be part of. I, like Jim can't help but believe that justice will prevail at some point. In the mean time, be well all and Happy 2010. God bless.
  • Sorry, I WON'T commit to any $$$$$$. Too many hoax on puter.
  • nadinebnadineb Posts: 190
    I like the idea of news coverage on this issue so I will think about making a contribution. Working in an adacamic institution, I most definatly understand the changing media world, and I find it interesting to see where it is going.

    The part I do not understand is why you need the community to contribute, and what community are you referring to? I just need to hear more detail as to what community - Digital community, Buffalo community. Is this funded by a grant?

    To the greater Edmunds Ford community, may your new year be filled with family, love, peace, and the hope for a better, brighter year to come.
  • Come on people, $100.00 commitment ISN'T GOING TO GET MY VAN REPAIRED, or GET A RECALL. It IS going to make 1 indivisual RICHER! Let's keep our minds on this issue. :confuse:
  • well let me join the group of people on here complaining about these problems. my wife was going up a mountain road when it just stopped pulling instantly. ours is a 2004 freestar so i filed a complaint and really think im gonna let everyone i can know about how messed up this is already talked to my local dealer where we bout it at about it if ford does not come around on this ill never buy another ford again. and thats all i have owned for last ten years. but lloking at toyota now i think . pretty bad when you want to buy american and then just get screwed.
  • nadinebnadineb Posts: 190
    Yes, I agree that $100.00 would not fix my van either. It cost me a hell of a lot more in emotional upset, a toll on my health, and of course money. However, I do know that news coverage on this vehicle is going to be difficult to acquire because of the age of the vehicle, and the fact that unless you own one of these who is going to care. There are people in my own family who do not care or do not want to bother with the all the stress of fighting this type of battle so they just get ripped off. I know that if you just give up, walk away, and turn your head then you deserve whats coming down the pike. Harry Truman stated that when a company can dictate to the government then we have fascism.

    I am still in the process of waiting to hear from NHTSA about my FOIA. They want to charge me $50.00 for the information that I provided to them. MY OWN GOVERNMENT!!!! I think that they are insane, or they think that I am just stupid. Most of the information that I have gotten from them has been incorrect or contradicted by the agency. I am loosing faith in the agencies that regulate these companies so if we just give up I believe that down the road we will get bigger problems.

    The changing dynamics of the news media is another concern. On way to control a population is to control the news media.

    I am not sure that I understand the amount needed. In total, it would be $100.00? So if I donated five dollars ($5.00) then ninety five dollars ($95.00) would be needed to complete the commitment? Is this correct?
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