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Ford Freestar Transmission Problems

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Comments

  • nadinebnadineb Posts: 190
    NHTSA has the entire TSB posted on their Office of Defect Investigation page for that Ford put out for the PCM. If you need more information let me know.

    Also, someone had posted what they felt was a solution to the problem when they went to repair their PCM so you may want to look at the older posts before you take the vehicle into the dealership or repair it yourself. The PCM problem can be costly in more ways than one so beware.

    If you are in for a good laugh, check this site out.
    http://media.ford.com/pdf/2008_Product_Guide.pdf
  • nadinebnadineb Posts: 190
    Thank you for the information.
  • Nadine,

    Please don't give up the fight. You have added so much to this forum and this issue with all of your hard work and information. I still believe that you are the main reason NHTSA finally undertook an investigation.

    I believe that we, the consumers, will prevail when all is said and done. I pray however; that there are no fatalities before this issue is resolved.

    Finally, the slogan was, "Quality Is Job 1." I wonder why we havn't seen that for a while. Their new slogan should be, "Greed Is Job 1."

    Keep up the good work everybody! Keep the faith, and stay safe.

    Jim Genovese
    Annapolis, MD
  • $800 just to tear down the Tranny? So that is what I am in store for also I guess? I may just have to default on this vehical and let the bank and my credit suffer. Which means I will be the only one suffering for FORDS KNOWN BUGS! If my software had a catastrophic bug like this I would get fired and the company would put a hotfix in immediatly and no lives are at stake. :confuse: :lemon:
  • nadinebnadineb Posts: 190
    I would not let my credit suffer because of corporate greed. Instead, I would look at any consumer laws that protect you from this type of fraud. Look at the Lemon Law in your state. Contact your attorney general for help.

    Good luck and keep up the good fight!
  • I considered keeping the '89 Bonneville rather than the '04 Monterey, but unfortunately there are a few too many things wrong with the Bonneville. It's never needed to have the transmission replaced, though.

    Elmer Ploetz
    Assistant Professor, Journalism
    Communication Department
    SUNY Fredonia
    ploetz@fredonia.edu
  • nadinebnadineb Posts: 190
    Thank you for the kind words, again. I have not given up, but I did need to reorganize.

    I, too, believe that the consumer will prevail only because it is right. "Greed is job 1" is a very good slogan for this type of corporate fraud. In the long run, Ford will pay by shrinking their customer base. I will NEVER own another Ford, and I tell as many people as possible my story with Ford, too.

    The shame of the situation is that it could have been a better story to tell. A story about honor, commitment to their customers, a company that stands behind their product, but instead, it has become a story of corporate greed, families placed in peril, consumers pillaged, and health diminished due to stress.

    Pete Seeger's quote: There's no hope, but I may be wrong.
  • nadinebnadineb Posts: 190
    My father-in-law who's owned many vehicles told me that he's never had to replace a transmission in any of the vehicles he's owned.

    So, will you be keeping the Monterey?
  • Nadine,

    As always, spot on with your commentary/quotes. I could not say it better myself.

    Jim Genovese
    Annapolis, MD
  • sjtdadsjtdad Posts: 11
    First post. After reading these horror stories since my problems began this past Sunday, I am now a full-fledged member of the club. Got the call this afternoon--tranny completely gone--$3400. We got into our '05 Freestar after church Sunday (53,000 miles), started it up, put it into D, and nothing. No warning. After it warmed up it finally moved, jerked, and slipped in "3" enough to get us home with the transaxle light on all the way. I called the dealer on Monday, got it there barely on Tuesday, slipping in and out of gear, jerking, doing fine at times. It cost $80 to check it. Then I got a call that it would cost $850 to tear into it to find the problem, now $3400 to replace. This tranny was serviced at the dealer 17,000 miles ago--no problems at all until Sunday. I filed a complaint with NHTSA online today.
  • drhmthdrhmth Posts: 6
    I posted our sorry tale earlier in this post and have been glad to see that so many are using it to vent, but I can almost guarantee that if we don't flood the NHTSA with as much information as we all have, there is no chance of our receiving any kind of solution to this problem. If anyone is unsure of how to do this, please ask me and I will be glad to help.
    If any of you beleive that Ford is going to come up to the plate or even let you get to anyone higher than the GM of a dealership, please think again and file with the NHTSA. You can see the actual complaint on their site, but at this point they are only showing something over 200 filed complaints out of more than 25,000 of these vehicles that may or may not be on the road.
  • If you believe that your warranty is still good, you might be able to use Magnuson-Moss Warranty Act, "Under a full warranty, in the case of a defect, malfunction, or failure to conform with the written warranty, the warrantor: must, as a minimum, remedy the consumer product within a reasonable time and without charge. " You can also collect lawyer fees as well, but $3500, you can sue in small claims court without a lawyer......

    Good luck and a Happy 2010......
  • nadinebnadineb Posts: 190
    Just looking at the NHTSA complaint postings and saw there was an accident due to loss of power. The accident involved four vehicles, but thankfully, no one was seriously injured.
  • Hello all, Just coming home from my family for New Years driving my wife's 2005 Freestar with only 55K on it. Did I mention I was in a snowstorm in Indiana and all of a sudden the car lurches at about 55 mph and scares the Holiday Feast out of me !!!
    Okay, I think must be a fluke and my wife says no, it has been doing this about every few miles for the last 3 weeks. She thought it was sliding or jerking due to skidding on pavement.....NOT THE CASE. It happens a few more times.....about 5 minutes apart on a 60 mile trip. All of a sudden, again the van lurches and put us IN A SPIN AND OFF THE ROAD. Thank God, My wife and my 9 year old son and I were not hurt. I got composed and thank God again that I was able to pull back on the road and get home. I immediately googled the issue and got to this web site and started reading.......I am of course PISSED to see the frequency of issues. Question is, Is this what everyone encounters before the tranny just gives up the ghost.....It will run fine and hiccup about every 5-10 minutes with a missing type jerk or lurch and then smooth as can be for a few more minutes. Is this only temporary to a fully blown tranny......? Is this the same symptoms as everybody else? Please respond if able to...Thankyou all and also thankyou Ford for showing the world and us your quality...>: ( :mad:
  • nadinebnadineb Posts: 190
    This sounds similar to what happened with my vehicle. It would lurch and jerk, sometime engage into gear sometimes it would not. Other times after running fine, it would just stop, and then, it would not start again.

    Because this vehicle has a design fault, water intrudes into the PCM (power control module) which creates all types of problems. The dealership, after numerous attempts, could never correct the problem.

    As you know the other design fault is the transmission. I do not know if the PCM and the transmission issues are connected, but I believe that the NHTSA investigators are researching this.

    File a complaint with the NHTSA, The Center for Auto Safety, and Ford. Educate yourself on your state Lemon Laws.

    Good luck!
  • nadinebnadineb Posts: 190
    You may want to look at post 941. He may have found the solution to why there is continual problems with the PCM.
  • That is also what mine would do but there was a longer gap in between the 'roughness'. It also seemed to drive worse in the rain & the night before it died for good was I drove home in an awful rain storm. The first mechanic I brought it to said that there was some moisture in the PCM but not dripping like some other peoples. But he did put it in writing for me that there was moisture. He also told me that my PCM didn't look original & that somebody before me probably already had it 'fixed'--I'm guessing right before they traded it in. My advice to you is to educate yourself on the problem before you let anyone try to fix it. I was clueless on vehicles before & was sick when I found this forum. I spent hours online learning about transmissions & torque converters & PCM's and even made my husband open it up & show me all the parts and pull out the computer so I could feel inside & really understand what people were talking about. I found a good independent transmission shop (and was sure to let them know I knew what I was talking about) & got the pump shaft, veins, etc,etc, rebuilt for $1500. (& BTW, they didn't even have to order parts cause they said they see this so often that they just keep them in the shop) I figure that might get us through the 2yrs left on the loan. I am glad that you and your family are OK. Good Luck!
  • drhmthdrhmth Posts: 6
    We live in the Metro Phx. area. I have posted a couple of times about the importance each of us filing with the NHTSA and now have contacted the consumer reporters on the local ABC and NBC affiliates to see if that gets us anywhere. I'm sure it couldn't hurt if others in various parts of the country were to do the same. If I get any kind of response, I will let you know.
  • I received a reply from Ford about my complaint. A three sentence reply, thanks, blah,blah, blah. This is a joke. I was contacted as well from the NHTSA & replied back with additional info but haven't heard anything since. Spending the 2300+ during the holidays really sucked, but driving this POS :lemon: knowing it's going to happen again really irks me. Let's hope a recall is issued & people will be saved the trouble that a lot of us has had to deal with. I can't state it any better than previous posts, If you have had a tranny problem, file a complaint with the NHTSA.
  • I dropped my van off at Yankee Ford in Maine and they ran a diagnostic test and said my transmisson is infact shot and the bear minimum to repair is $2700 and change, only if there is nothing more. I asked them about the issues with the these vehicals and they told me (Tim). That this is the first one they had seen with an issue like thie, then I started talking about the NHTSA and the known issues. This had them singing a completely different song the one that goes "This is your issue not Fords". So I guess I am hosed until I can find the $ money to repair! Anyone with a spare transmission? :sick: :lemon: :mad: :cry:
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