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Ford Freestar Transmission Problems

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  • This was the old design before they changed over to the Freestar/Monterey design, however, one person was killed when the axle broke, family called it stealth recall.
    The recall impacts nearly 575,000 Ford Windstar models for model years 1998 through 2003 and produced from September 1997 through February 2003. Ford said the recall is for Windstars currently registered or originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.

    Ford told the government that corrosion over time can weaken the axle and, when combined with stress, can lead to the axle breaking. A Ford spokesman said the company had received a small number of reports of fractures that "affected vehicle handling."

    "Corrosion and stress can lead to cracks, which if undetected can propagate and result in a complete fracture of the axle. Consequence: a fractured axle can affect vehicle handling and increase the risk of a crash," said the recall. The states were chosen because they are ones where corrosion is quite common, said the Ford spokesman.

    Ford also warned, "A completely fractured rear axle may lead to loss of vehicle control. There may be little or no warning to the operator before a cracked rear axle completely fractures."
  • i also have a 05 freestar the transmission went out at 85000 still to low of mileage for this to happen. i had no warning or anything. it left me and my daughter stranded on the side of the road until the tow truck came and then i had to call a friend to come and get me, thank god for cell phones. i would like to know how to get in on this lawsuit that everyone is talking about if anyone could help me i would appreciate it.
  • I don't know about the lawsuit, but you can file a complaint with the NHTSA. There is an open investigation with them about this problem.
  • remo2remo2 Posts: 1
    my 2004 Freestar has 127000 km .i drove it in to my yard,no trouble.Next day i went to move it nothing just rev up as if not in gear.I had it towed to ford garage he informed me would cost 3500.00 $ to replace trans.& ford would do nothing to help.I have had many fords in my lifetime but i think our relationship may come to a end.
  • I am joining the club, my 2004 Freestar transmission died Sunday after Christmas while I was on my way to my mom's house with my daughter, my brother and his wife, and 4 dogs. It was about 15 degrees out. Called my brother and step dad to bring two vehicles to pick us up.

    So, we got it towed to the Ford dealership where we bought it from a year ago. The van has 74,000 miles and when we bought it last August it had 54,000 miles, that gave me a whole 20,000 miles with the van. Ford looked at the van, diagnoses: bad transmission; for a new transmission it would cost $3,500 to fix if there are not additional complications while they're replacing it. They gave two other options; a transmission with 60,000 miles on it or a transmission with 120,000 miles. Though why would I trust a transmission that has close to the same or more miles than what mine has.

    At this point we felt it may be a good idea to work a deal with the dealer. There best offer was to give us $2,500 trade-in on the van that we paid $9,500 for a year ago, and no deal on a new car, this was today on new year's eve when I thought they had year end sales. In other words they did not attempt to help us with anything so were having the van towed to Aamco to have the transmission rebuilt hoping it will be less than the quote ford gave me. And to get our van out of there they tried to charge us $200 for the diagnoses, until my wife threw the credit card on the table and complained about the price. The cashier asked if we would like to speak to the manager, she came back and our bill changed to $94.

    So, I would like to be part of the law suit. I filled out a form at the website of Shepherd, Finkelman, Miller & Shah, LLP Is this the place to go?
  • If you haven't done so already, it would be good to file a complaint with the NHTSA. They have an open investigation and more complaints may help them to force a recall. You can file a complaint on their website.
  • After reading ALL these posts I feel a bit better, but am now becoming angry.
    Our 2005 Freestar has been towed three times. The first time in it was a TCM issue--yes water!

    The dealership: " We found water in the connector--the module is OK."

    The next time (about a month later), my wife pulled in to pick up our two daughters at day care and after a restart no movement. Engine ran fine but absolutely no transmission engagement. Torque converter failure--replaced under warranty--barely!

    Third time: symptoms like all the rest--sputtering, failure to shift smooth, stall, wild tachometer....
    Dealership: Failed TCM--water again. "We siliconed the housing to keep water out." Me: "Why is the water getting in?"

    Today, after about 6 months of normal operation, the van stalled on highway with no warning. All the same symptoms are back--stalling, engine and trans lights on, sluggish shifting, wild tachometer.......

    It is now out of warranty and I'm not sure what to expect. I'm faced with either limping in to the dealership AGAIN or towing it--probably will take both efforts! I'm VERY interested in a class action suit or anything I can do to get Ford to recall. Please advise.
  • Well, good luck along with the other hundreds of lemon owners. :lemon: I submitted my complaint 2 yrs ago....and NOTHING. Replaced 1 trans. 2 yrs ago... and will happen again soon , was told it would. F O R D sucks!!!!! W ILL NEVER EVEN CONSIDER A FORD NEXT YEAR WHEN WE PLAN ON A NEW TRUCK OR CAR!!!!!!!!!! FORD ====== :lemon: & :sick:
  • I totally understand where you are coming from!

    My 3 kids and I were driving home to Ky from Ga when our 2006 Freestar gave out in Spartanburg SC. As with everyone else no forwarning!

    Luckily I was able to get off the interstate and coast into a gas station parking lot! My kids were terrified (they're 12, 10 and 8)! We had to wait 4 hours for my brother and dad to get to us; by then I finally got a local wrecker/service company to get the van out of the parking lot!

    Just spoke to mechanic: $1800 for rebuilt trans or $2100 for used!!!

    Like everyone else I owe more than what it's worth! I have filed with Nhtsa

    any other suggestions?
  • nadinebnadineb Posts: 190
    File a small claims suit in you home state.
  • Same problem with our Freestar. Will take part in this complaint
  • Ditto for my 2005 Freestar with 100k miles. It was running fine and after pulling away from a stoplight; transmission just started slipping ( 100% slip ) and from there the story is the same. Haven't spent the $3500 yet - will probably scrap the car. My 2000 Windstar did similar at 30k+ miles. So I bought a new 2011 Sienna. I'm a Toyota man now.
  • Ditto for my 2005 Freestar. I was driving down a road in January, and it just went. I had to coast to the nearest place, and had to walk over a mile to get to somewhere with a phone. Only had 54K on it, called the dealership where we got it, and he told me "lady, I have a 2008 Taurus in here with 35K with it's transmission shot, so what are you whining about?" Called Ford customer service and they told me they couldn't help either due to the mileage. So it sat for over a year because we couldn't afford to get it fixed since I wasn't working. Finally got it up and running again, but now it's starting to have other problems.
    NEVER again will I buy a Found On Road Dead. I'm a die hard GM customer from now on!! :confuse:
  • It is doing the same thing. It stalls when I am driving with no warning--I am a single mom, and I had four kids in my van!!! I took it to a local shop who could not find anything wrong with it. I got it back, and it started to do the same thing again except for it had major slippage. My transaxle light would come on and blink and then just turn off. The tachometer would surge if I put it in drive and my foot was NOT on the gas. It was very strange. I do have a used car warranty that I purchased when I got this van (8/28/10)--yep, only had this van for a short time. So it should be covered--Aamco has already filed a claim for it. I am printing out these posts to show that others are having similar issues--I don't want them to blame me for this going wrong. Ugh.

    Does anyone have a link to the complaint/suit that they can post in a more recent posting?
    It would be greatly appreciated.

    Thanks
    Tamara :lemon:
  • fordctfordct Posts: 2
    My wife and I own a 2005 Ford Freestar (78,000 miles). This morning (1/20/2011) on her way to work the car lost power without warning. What she explained to me over the phone I suspected it was a problem with the transmission. We had it towed to the local Ford Dealership in Vernon, CT. Mechanic inspected the vehicle and said the 'torque converter' was shot and would cost $1,700 to replace. The other option would to replace the entire transmission at a charge of $3,700. I explained to him that while doing research about that this seemed to be a common issue with this specific model year Freestar and he claimed this was the 1st Freestar he has ever had with a failed converter...YEAH RIGHT!!! I'm not sure if I want to repair the vehicle or get rid of it all together. also there is a class-action suit currently filed with this same issue.
  • fordctfordct Posts: 2
    My wife and I own a 2005 Ford Freestar (78,000 miles). This morning (1/20/2011) on her way to work the car lost power without warning. What she explained to me over the phone I suspected it was a problem with the transmission. We had it towed to the local Ford Dealership in Vernon, CT. Mechanic inspected the vehicle and said the 'torque converter' was shot and would cost $1,700 to replace. The other option would to replace the entire transmission at a charge of $3,700. I explained to him that while doing research about that this seemed to be a common issue with this specific model year Freestar and he claimed this was the 1st Freestar he has ever had with a failed converter. I not sure if I want to repair the vehicle or get rid of it all together. Honestly, it's been nothing but issues with this car. Brakes changes 4-times.....tires bald unevenly (been through 3 sets)...had axles replaced with 17K on vehicle. I WILL NEVER BUY ANOTHER FORD AGAIN!!!!!
  • Well I'm sure the service writer has no conscience. We traded our Freestar in 2 days after my post. We now own a Chrysler Town and Country. Although I understand your comment I will still buy Ford vehicles. I have owned many great cars, trucks, and vans all made by Ford--I LOVE MY MUSTANG! However, the winstar/freestar experiment was not a good one. Perhaps that is why they do not make a minivan anymore!? FoMoCo I hope you are reading this--you KNOW that van has transmission problems-MAN UP!!!!
  • I, too, have a similar story to all of you. I was driving home from work and without warning lost all ability to move. The van was still running but there were no gears working. Needless to say had the vehicle towed and mechanic states the pump in the transmission went out. Transmission needs replaced. It will cost over $2500.00 (plus labor) to fix. That is almost as much as I owe! I have also had to replace the passenger rear rotors and breaks each year. This is the worst investment my family has ever made. Needless to say it was 12 degrees out and I had my young son when we were stranded along the side of the road.
  • My van is currently in the shop for the hydraulic pump going out on my 2004 Freestar. I purchased a warranty though when I bought it in August last year, so it is covering all of the repairs ($2500) except for my $50 deductible and a $25 charge for a filter that was not covered by the warranty. I tell you what--if I did not have that warranty, that van would be sitting in my driveway for a VERY LONG time. I don't understand why Ford makes such crappy vehicles. Is it that they want to make sure people have job repairing the crappy transmissions????? I am a single mom of five kids, and we were all in the van when the van stalled and I could barely get it pulled over. Very scary--it was also raining and at night.

    Does anyone know of a lawsuit pending for the transmission on a 2004 Freestar?
  • Happened to us two years ago...needed a new tranny. Dealer gave us the same story - 'never seen it before'. I wrote to Ford letting them know I had been buying Ford for company vehicles for 15 years and had two in my garage now, but they couldn't care less. Going Honda next time...

    Anyone know of a class claim to join?
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