Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!





Ford Freestar Transmission Problems

1737476787992

Comments

  • Vehicle Make / Model: Model Year(s):
    FORD / FREESTAR 2004-2005
    MERCURY / MONTEREY 2004-2005
    Manufacturer: FORD MOTOR COMPANY Mfr's Report Date: JAN 04, 2012
    NHTSA CAMPAIGN ID Number: 12V006000 NHTSA Action Number: EA09016
    Component: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
    Potential Number of Units Affected: 205,896
    Summary:
    FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
    Consequence:
    THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
    Remedy:
    FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN IN THE SECOND CALENDAR QUARTER OF 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
    Notes:
    FORD'S RECALL CAMPAIGN NUMBER IS 11S25. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

    Karen-Edmunds Community Manager

  • ftfclubftfclub Posts: 14
    Just got off the phone with Ford.....they are NOT recalling the 2006 Freestar....that
    has the identical transmission/torque converter problem as the 2004-2005. UNBELIEVABLE!
    Will NEVER buy another Ford automobile!
  • So glad they have owned up to this problem with the years 2004-2005. Upset becasue they still have not owned up to the problem with the higher years. I have a 2007 that had a faulty torque converter. We paid out 2400.00 for a new one. Lets hope they will do this for all the vehicles! I truly hope we are next!!!!!!!!! Antone with this year and higher please fill a complaint with the highway safety, ford, attorney general! They need to pay for ours too!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :mad:
  • We are in the same boat as you. We own a 2007! With the same problem! I have filed a complaint with FORD, national highway safety, attorney general and the national trade! Lets hope we are next!!!!!!!! :mad:
  • Ford is recalling 2004 & 2005 Ford Freestars to replace the TORQUE CONVERTER! Replacement won't happen until spring as parts aren't available. Does this mean they're making NEW converters? They need to!
    I was hoping to sell my 2005...this makes it a little more difficult!
  • We also had a 2006 fail to the tune of $3000. How can they not recall those vehicles as well? Maybe it will be done by VIN numbers? I would think it will certainly strengthen the case for a lawsuit when someone in the later model ends up injured or killed. These are FAMILY vehicles for heaven's sake. When ours failed it was my husband, myself and our 2 kids.
    Financially we can't sell the vehicle so we're riding in an accident waiting to happen. Nice job Ford. The commercials stating Quality is JOb 1 makes me ill. I guess we have to remain hopeful. Thanks to those who posted the news so quickly and congrats to those 2004-2005 owners who have suffered.
  • same thing here. 90000 miles, on the interstate, then nothing. dealer wanted $2400 - 2700. transmission shop next door $700. "it's a commom problem with these".
  • I have a 2006 ford freestar and the transmission went out last year the Transmission shop said the converter went out and we had to rebuild the transmission because it had metal shavings through out the transmission costing me $2700. It looks like alot of people are having the same problem as me.
  • Ford issued a recall--- it's pathetic that they took years after the investigation was announced by the NHTSA. Your comments lack the knowledge of what it is like to be driving 60mph on the highway when the Freestar lunges forward, slips out of gear and dies. Don't "guess" about what it is like to be in someone elses crappy Freestar. The fact that Ford marketed this as a family vehicle makes me think they would be ok if our families were injured in crashes or left in the middle of busy highways waiting on a tow truck. I call that gross negligence. If it takes owners of this vehicle to scream lawsuit to make Ford fix their issues, then I'm all for it. Oh wait- that IS what it took, because Ford didn't care to respond until the lawsuits made the press and NHTSA said "enough."
  • ftfclubftfclub Posts: 14
    Call the Ford Corporate Headquarters and complain......I called yesterday, the number is 313-322-3000. The Ford Freestar was marketed to families, women, and children....how Ford can
    knowing leave the owners/families in harms way is beyond me. If I had the time....I would drive this vehicle to the Ford's Headquarters.....and return the DEATH TRAP to them and turn over the keys................actually...we should all set a date..contact the media and show up at the headquarters and return the cars.........the entire situation is criminal

    I WANT a refund of 3000.00 for the new transmission so.....I can use it as a down payment for a new van................I can NOT in good conscience turn around and sell this car.....to a unsuspecting family or dealership
  • I found the recall last night and was very disappointed. 2-3 months ago i was with my 3 kids and doing about 60 when my 2006 Ford Freestar just died. showed not ONE sign anything was wrong. No lights came on, nothing smelled burnt. It finally restarted and i very nervously continued on my way. Never happened again. Right after Christmas, went to get in the van to go to the store and it will not go into reverse or drive. Just sits there and idles.
    My boyfriend had a buddy come down and hook it up to a smaller version of what the garages have to look for a diagnostic code. This gave us no codes and said nothing was wrong. But again, it wasn't the big expensive one garages have. Which is our next step.
    Was going to go back to work and now can't. Odd part is, the day it sh*t the bed was the same dad my boyfriend came home with a car so i could have the van back. Go figure. :( Off to make calls.
  • Anybody find out anything about reimbursement after the fact? 04 Freestar; blown tranny replaced in '09; traded van '10. Just called Ford and they instructed me to take my receipts to the dealer to inquire about reimbursement. Is there a cut-off date? Also, I punched-in my VIN here and, so far, all I get is a message "2004 Ford Freestar - Currently, there are no listed recalls for your vehicle."
  • Same thing here! I called Ford as well! Our 2006 freestar BELONGS in that recall. We have owned it for 17 weeks. It has been in the shop 4 times totaling 12 weeks of us being stuck in a rental! I called the law firm who handled the 04-05 lawsuit and asked them if anything can be done about the later models. She didn't sound surprised and gave me the number to a law firm in Alabama. I am waiting for a call back tomorrow. Maybe they have started another class action lawsuit? I will find out tomorrow. All I know is that I will NOT let this go. Ford needs to take responsibility for ALL models with this hazardous defect. Not just the ones that have had major accidents
  • ftfclubftfclub Posts: 14
    Please post additional information about the possible lawsuit....we would like to join in to..........not letting this go either
  • It was about f....... time !!!
    I already replaced the trans last year (2010). I'm waiting for the recall letter and I really hope that they will pick-up the bill ! Piece of junk !
  • Please let us all know about the '06's. It's BS. My dad said even though we have an '06 it STILL could have an '05 motor in it and should be on the recall also.
    Please post any phone numbers and info you have. I really appreciate it.
  • I just noticed on Friday night that my cruise control switch is just flashing and not staying on, in September my odometer went out my mileage when it last worked was at 145,000. And then just the other day I seen the Recall on yahoo, and then I called my local ford dealership. And they told me that I have to wait until I receive a notice in the mail. And to top it off they had the incorrect address, which I fixed of course. I just hope this Recall Problem is fixed in the next few months.
  • I just called the dealership where I was told to take my receipts for reimbursement. The manager told me they still have no idea how everything is going to work and I needed to call corporate again. I called again, and they are now telling me we can't get reimbursed until we are notified of the recall AND that Ford may want to replace the torque converter even if we've already had the trans replaced. I specifically asked if they would reimburse us for the whole transmission being replaced, being that it was a result of the torque converter, and I was told, "that shouldn't be a problem." I also asked what to do if the trans fails again & was told to take it to the dealership and they will handle it. We'll see.
  • motheyemotheye Posts: 17
    Sounds like we are in the same boat. Same exact failure as everyone else--but the dealership simply said "needs a new transmission'. "Torque converter" was never mentioned. I'm expecting someone to say my transmission failure was not related to this torque converter issue--and I'm not sure how to respond yet. My invoice for the transmission simply states "rebuild transmission, $2800" (including a $300 charge just to check the main board for water!). Any suggestions are welcome.
  • nadinebnadineb Posts: 190
    Check out this web page.
    http://www.lemon-law-types.com/Vehicle-Recalls.html

    Reimbursements on Repairs

    If your car is recalled after you’ve already paid for repairs you may be entitled to a reimbursement. Manufacturers must reimburse owners for repairs caused by the defect if the repairs were made within the year prior to the recall. Once the recall is made, and the manufacturers have sent out their last recall notices, you have 10 days to notify the manufacturer of your repairs. You will however need documentation of the repair – so be sure to keep your receipts!
Sign In or Register to comment.