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Lexus LS 460 Owner Experiences

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Comments

  • rennyboschrennybosch Posts: 329
    "The transmission is worse than any Toyota I have tested. I certainly will take it up with my dealer. My LS460 drives like a troubled 15 year old car. "

    George, please let us know what happens. I hate to see the LS460 getting such a bad review.

    Thanks -- Renny
  • georget3georget3 Posts: 53
    Renny:

    I took it up with the dealer when the car was in for 1000 mile service. The dealer said they checked to make sure the software was up to date. They also said the LS is supposed to learn how the driver drives, etc.
    And the jerky transmission is still there.

    I am just disappointed. To me, the LS fans indeed over sold the LS in many ways.
  • mooheadmoohead Posts: 3
    I have 460 for over 18 month now, I have also owned 400 and 430. I must said I would pick 430 as the best LS sedan.

    460 interior is bit tight and small, sitting in the driver seat you look around and I would feel like I was driving a small sporty sedan, the coin tray placement is akward too, I also miss the air conditioning system of the 430 which turns automatically that blows out the cool fresh air. The navigation system of my 460 does not work too well either, many address I typed in which will not find. The exterior of the car look similar to ES300, if you park ES300 and LS460 side by side, they look almost the same.

    Before I traded in 430 for 460 I did not think twice, I trusted Lexus reputation, for my next car, I will look hard before I committe to another LS.
  • rcox4rcox4 Posts: 4
    After speaking with Tustin Lexus and being told that the only reason I could hear more wind noise in my LS 460 than in my LS 430 was because the 460's ambient noise level was so low, I could now hear the wind. I must have been wearing my " I am gullible" hat that day. After speaking with the dealer I contacted Lexus' customer care department and I must say this made a bad experience worse. Once I submitted my issue I got an automated response telling me how much they valued my business and that I would be contacted within 2-5 days. On day 5 or 6, I was contacted by a young lady who asked me a series of questions which were all addressed in my original complaint. She told me she would look into this and get back to me. After waiting for three weeks I contacted attempted to contact her by phone and was told she was out for lunch. I left my phone number for a return call, which I never received. Four days later I called again and this time the rep was there, but on another call. The person who was assisting me told me that supposedly Tustin Lexus's service manager was supposed to have contacted me about a resolution. In lieu of some previous service experiences with this dealership, it came as no surprise that I had not. I was told they were going to replace my front windows with windows from an LS460 L, which are supposedly thicker. When I then went back and contacted the dealership the service manager insisted I test drive an LS 460 L first to insure it even makes a difference in my mind. If any readers of this posting has had this done, I would appreciate hearing from you as to your experience. The saddest part of this entire experience has not been the fact Lexus released this model with this defect in the first place, but they have lost their focus on being a truly great customer service company. I have bought four new Lexus' in the past 7 years, but will remember this when it is time to shop again.
  • rcox4rcox4 Posts: 4
    I still own an LS 430 and bought an '07 LS 460 last December. The only disappointment I have with the 460 as compared to the 430, is the wind noise. However, this problem is really impacting my satisfaction with Lexus. Had I noticed it when I test drove the car, I would not have purchased it. The 8-speed shifter, extra horsepower and the parking assist are in my opinion unnoticeable. I recently drove my 430 on a 2745 mile trip and repeatedly questioned myself as to why did I spend $70,000 for another car.
  • jmcraneyjmcraney Posts: 19
    Russ,

    I know that I have already told you about the "Wind Noise" fix that I did on my car, but if you read all the discussion - it is up to 17 pages (243 responses) now - you will see your concerns about Lexus customer service and the replacement windows echoed there many times.

    Several owners, including myself, have been through the window replacement and exhausted all other options with Lexus and then found a solution with the fix that I suggested.

    It is a myth and BS that you hear that noise because your car is so quiet.

    You are not likely to ever get Lexus to solve this for you. You can probably end you misery by doing the triangle trim fix. I know it sounds kind of hokey but it works.

    Please read the discussion beginning at:

    http://www.clublexus.com/forums/showthread.php?t=352398
  • bmlexusbmlexus Posts: 755
    recently drove my 430 on a 2745 mile trip and repeatedly questioned myself as to why did I spend $70,000 for another car

    You really sound unhappy...

    I think you should try a different brand the next time...
  • wabendswabends Posts: 102
    Does anyone think it is appropriate for Lexus to release the 460 without checking the wind noise problem on the driver's side? That is very "unLexus-like". I have had my 460 for about 3 months now and it still boggles my mind that I have to put a duct tape on a >$70K vehicle to avoid the whining noise!!!!

    Yikes, Lexus needs to do something fast to avoid eroding the customer base. Remember when BMW added an extra year of warranty to the 7 series (2002 and 2003 models) to appease customers for the initial lousy version of the 2002-2008 models? Lexus will be well served to do something before loosing people like me who is driving his 4th LS.

    BTW, our other car is a 2003 745Li and it has performed smoothly without any glitch since we bought it.

    Lexus listen up!!

    :surprise:
  • jmcraneyjmcraney Posts: 19
    There is a solution - does the same thing as your duct tape, but without the down-home look - for you at:

    http://www.clublexus.com/forums/showthread.php?t=352398

    The instructions are at response #9 on page 1 and the pictures that go with it are at response #10. The discussion has gotten long but there is lots of good information there.

    Good Luck!
  • wabendswabends Posts: 102
    Thanks for sharing this information. I will try it.
  • You're sure you want to do so for a >70K new car ;-| If it's easy as it is, you should ask Lexus to do it for you. Don't forget you paid $$$ for a Lexus 460.
  • hi i had a 07 LS460 with that defect i was told that the 08 was fix so we went with a trade to a 08 with the same defect i was told the same lye you were told and all the other owners were told this was my 11 lexus and my last lexus . if a blog for a class action suite is out there i have not found one yet .
  • bmlexusbmlexus Posts: 755
    It will be your lexus 11th and last lexus :surprise:

    Mind if I ask, what other car is in your mind?
  • rgswrgsw Posts: 333
    I'm told by local dealer that Lexus will replace the front windows with dual pane glass on driver and passenger doors per a technical instruction and add more insulation/rubber to door jam if you experience the problem. Have they done this on your 09 yet?
  • I have had absolutely no wind noise in my 08 LS460 -- but it is the L version. I suspect that the defect is only in the SWB. Has anyone experienced wind noise in an LS460L?
  • I have an '08 LS 460 L...and am having the same problem with severe wind noise at speeds over 60 MPH. My car now has 5k miles. I've taken the car to Lexus three times..and have been told (over and over) that the wind noise is "normal". My next visit is to a lemon law Attorney!

    Russ

    San Diego, CA
  • I have an '08 LS 460 L...and the wind noise still exists! Totally annoying!

    Russ

    San Diego, CA
  • mrcdmrcd Posts: 2
    I'm thinking about buying an LS460. I live in a FL city which is slanted towards an older population. By virtue of this demographic most 460 owners are on the older side. I just don't want to buy an old mans car. Thanks
  • xierxier Posts: 99
    08 L here as well and no wind noise here.... although I drove an 09 L and it had what I considered some wind noise but very minor at 60mph.
  • Ls 460 07--At 20,000 miles I am told that this is the normal life of my tires.Hard to believe.Anyone have this experience?
  • This sounds kinda stupid and somewhat funny, but you know how the car door closes by itself so you don't really need to slam the car door. Well my dad wasn't paying attention closed it slowly and force sucked in his thumb and slammed on it. Yeah so he said his thumb was flattened like something from a cartoon. It was pretty bad since it was bleeding. Don't know if this has happened to anyone, but something to watch out for. :surprise:
  • rgswrgsw Posts: 333
    Can't speak from experience on the LS460; however, I did note in the owner's manual package or posted on the car somewhere that the expected mileage on theses new low profile tires was 20,000 miles. Don't think Lexus is trying to keep this a secret. Customer demand and industry competitive styles have forced this on us. I think I prefer the former profile tires, i.e. the 16 or 17 inch wheels. Maybe some other brand might do better?
  • rgswrgsw Posts: 333
    I feel your dad's pain; sorry, couldn't help saying that... I checked my LS460 and I note that the automatic door closer only engages when the door is nearly closed, e.g. about 1/4 inch. The door has to be manually closed the nearly closed position and the auto closer closes or snugs up the door the last 1/4 inch or so. Sorry to hear of your father's experience; however, I have heard of people getting smashed fingers in doors without automatic door closers. Thanks for the warning, I'll try and be sure to keep my fingers away from the door jamb.
  • yes glass wae changeed at factor did not help.
  • One of the few things I don't like about the LS 460 is the small outside mirrors. The mirrors on the new RX350 are just fine. Anybody aware of somebody switching to a larger mirror (has to be powered, heated, and auto-dimming). I realize the cosmetics may be slightly diminished but the absence of a large blind spot when changing lanes on the freeway would sure be nice.
  • bmlexusbmlexus Posts: 755
    One of the few things I don't like about the LS 460 is the small outside mirrors. The mirrors on the new RX350 are just fine. Anybody aware of somebody switching to a larger mirror (has to be powered, heated, and auto-dimming). I realize the cosmetics may be slightly diminished but the absence of a large blind spot when changing lanes on the freeway would sure be nice.

    Hello,

    This is 1 of the 2reasons why I changed my mind from buying an sedan to buying an suv.

    The mirrors are indeed small,and I think this problem is there in the whole Lexus sedan line up, including other manufactures like bmw and mercedes.

    The RX side mirrors are more than big enough and has a much better visibility.

    I hope you find a solution, but changing the original side mirrors to a larger aftermarket won't look nice
  • smithgsmithg Posts: 9
    My 2008 LS 460 Keyless Entry System seems to have a short range. I can get the car to recognize (lock or unlock) the remote only 7 - 9 ft from the front of the vehicle. It will recognize the remote roughly 35 ft from the rear. Yesterday I walked past my car 4 times trying to get some recognition from the front.....Nothing. Also, the keys were locked in the automobile today. Had to go across town to retrieve the extra remote to open the door. This should not happen.
    How far should the car recognize the remote from the front? Now the remote is virtually useless when trying to find the car in a parking lot. Any thoughts would be appreciated
  • jmcraneyjmcraney Posts: 19
    Are you having this problem with both remotes? If the answer is no then replace the battery in the remote that has a problem and try again. If the answer is yes then replace the batteries in both remotes and try again.
  • rennyboschrennybosch Posts: 329
    When the key is in the car, you should not be able to lock the car. It should go beeeep and refuse to lock. So this too suggests the likelihood of battery being weak.
  • dcwalkerdcwalker Posts: 29
    Well I started this conversation regarding the jerky transmission, etc. back in 2007. I now have 30K on the car and have tried to have it taken back under the Lemon Law. Unfortunately, I failed. The car is worse now. Performance is not smooth any longer and the transmission often slips a little between shifts. I would say that accelleration is down about 10%. I could go on and on, but as has been the case for too long, the dealer can't find anything wrong. Absolutely pathetic! This is one erratic automobile. For someone who has been a car buff most of my life, I can say that this car has had me going up and down like a YoYo for more than 10 years. I am done. I will sell it and buy something else.
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