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Lexus LS 460 Owner Experiences

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Comments

  • georget3georget3 Posts: 53
    rennybosch:

    Has the shifting problem resolved on your LS460? If yes, how?

    I just got my LS460 SWB for 2 weeks. I have been very disappointed on the car's engine overall (not responsive), and the transmission in particular. The transmission is jerky, cold or warm, at any speed, even though low speed (less than 30 MPH) is more pronounced.

    I have driven 350 miles so far. Please advise.
  • georget3georget3 Posts: 53
    smithg:

    Has the irratic shifting problem resolved on your LS460? If yes, how?

    I just got my LS460 SWB for 2 weeks. I have been very disappointed on the car's engine overall (not responsive), and the transmission in particular. The transmission is jerky, cold or warm, at any speed. The jerky transmission problem is pronounced and consistant at lower speed (less than 30 MPH).

    I have driven 350 miles so far. Please advise.
  • georget3georget3 Posts: 53
    mikenj329:

    Mine is doing what you described in addition to jerky transmission and non responsive engine.
  • rennyboschrennybosch Posts: 329
    Hi georget3,

    I just took my LS460L in for its 5000 mile service and when I looked at my list of service request notes that I had made I came across the rough shifting, and was a bit surprised because I had completely forgotten about that problem. Either it went away or else I got so used to it that I don't notice it anymore. Anyway they said they would check it, but of course they found nothing wrong.

    Have you experimented with the ETC (Electronic Transmission Control)? If that doesn't help, I don't know what else to suggest except taking the car back to the dealer and make them fix it. But of course remember that this car is not designed to be a sports car. . .

    Good luck.
  • georget3georget3 Posts: 53
    rennybosch:

    Thanks for the reply. I have not played with ETC, and I will.

    In fact, I have passed my mid life crisis stage and I am so gentle with the LS460 that my wife teases me as an old man driving.

    The LS460 jerky transmission is so apparent and troublesome that I do not understand how LS460 fans can forget it so conveniently. Maybe that is one of the reasons that LS460 sales is dropping big time.

    The transmission is worse than any Toyota I have tested. I certainly will take it up with my dealer. My LS460 drives like a troubled 15 year old car.

    I suggest anyone that has jerky transmission to go out and test drive an Avalon. It beats my LS460 by a mile.
  • bmlexusbmlexus Posts: 755
    Thanks for the reply.

    I have passed my mid life crisis stage and I am so gentle with the LS460 that my wife teases me as an old man driving

    Your that gentle with this car :surprise:

    The LS460 jerky transmission is so apparent and troublesome that I do not understand how LS460 fans can forget it so conveniently. Maybe that is one of the reasons that LS460 sales is dropping big time.

    The transmission is worse than any Toyota I have tested. I certainly will take it up with my dealer. My LS460 drives like a troubled 15 year old car.

    I suggest anyone that has jerky transmission to go out and test drive an Avalon. It beats my LS460 by a mile


    Jerky transmission it seems your dissapointed with this car lately.

    Avalon trans iss better than LS460!!! :sick:

    I can't believe your saying it drives like a 15 YEAR OLD CAR :surprise:

    You can always trade and get the next generation 7series coming within the next 3months. :)
  • rcox4rcox4 Posts: 4
    I purchased a 2007 LS 460 in December after really enjoying my LS 430. I would concur with many of the postings about how the shifting is not as smooth as the 430, but it is offset by other attributes. Where I am having a big problem is with wind noise. One of the things I have valued in all of my Lexus' has been how quiet they are. When I went in for my 6000 mile service and brought this to the dealer's attention, he told me it was due to a design flaw with the side mirrors. Recently a business acquaintence told me a friend of his had a similar problem and after testing four more cars, finally found one without the problem. Has anyone else experienced this and if so, what action did you take?

    Russ
    Orange, CA
  • jmcraneyjmcraney Posts: 19
    My car was so noisy I was going to have to sell it, until I figured out a fix. Others are having success with this too. Go to:

    http://www.clublexus.com/forums/showthread.php?t=352398&page=14
  • rcox4rcox4 Posts: 4
    Thank you for the link. I read all of the messages and saw the discussion about the triangle trim, but am not clear what this is? Can you let me know?

    Thanks again,

    Russ
  • jmcraneyjmcraney Posts: 19
    Russ,

    You need to read most of the discussion - over 10 pages. There are pictures and a procedure near the beginning. The triangle trim is the piece of plastic trim that is located at the front lower corner of the of the windows in the driver and front passenger doors. If you will start at page 1 you will be able to understand what to do. If you need some help I will work with you personally. I feel sure that your car will benefit.

    Regards,

    Jeff
  • rennyboschrennybosch Posts: 329
    "The transmission is worse than any Toyota I have tested. I certainly will take it up with my dealer. My LS460 drives like a troubled 15 year old car. "

    George, please let us know what happens. I hate to see the LS460 getting such a bad review.

    Thanks -- Renny
  • georget3georget3 Posts: 53
    Renny:

    I took it up with the dealer when the car was in for 1000 mile service. The dealer said they checked to make sure the software was up to date. They also said the LS is supposed to learn how the driver drives, etc.
    And the jerky transmission is still there.

    I am just disappointed. To me, the LS fans indeed over sold the LS in many ways.
  • mooheadmoohead Posts: 3
    I have 460 for over 18 month now, I have also owned 400 and 430. I must said I would pick 430 as the best LS sedan.

    460 interior is bit tight and small, sitting in the driver seat you look around and I would feel like I was driving a small sporty sedan, the coin tray placement is akward too, I also miss the air conditioning system of the 430 which turns automatically that blows out the cool fresh air. The navigation system of my 460 does not work too well either, many address I typed in which will not find. The exterior of the car look similar to ES300, if you park ES300 and LS460 side by side, they look almost the same.

    Before I traded in 430 for 460 I did not think twice, I trusted Lexus reputation, for my next car, I will look hard before I committe to another LS.
  • rcox4rcox4 Posts: 4
    After speaking with Tustin Lexus and being told that the only reason I could hear more wind noise in my LS 460 than in my LS 430 was because the 460's ambient noise level was so low, I could now hear the wind. I must have been wearing my " I am gullible" hat that day. After speaking with the dealer I contacted Lexus' customer care department and I must say this made a bad experience worse. Once I submitted my issue I got an automated response telling me how much they valued my business and that I would be contacted within 2-5 days. On day 5 or 6, I was contacted by a young lady who asked me a series of questions which were all addressed in my original complaint. She told me she would look into this and get back to me. After waiting for three weeks I contacted attempted to contact her by phone and was told she was out for lunch. I left my phone number for a return call, which I never received. Four days later I called again and this time the rep was there, but on another call. The person who was assisting me told me that supposedly Tustin Lexus's service manager was supposed to have contacted me about a resolution. In lieu of some previous service experiences with this dealership, it came as no surprise that I had not. I was told they were going to replace my front windows with windows from an LS460 L, which are supposedly thicker. When I then went back and contacted the dealership the service manager insisted I test drive an LS 460 L first to insure it even makes a difference in my mind. If any readers of this posting has had this done, I would appreciate hearing from you as to your experience. The saddest part of this entire experience has not been the fact Lexus released this model with this defect in the first place, but they have lost their focus on being a truly great customer service company. I have bought four new Lexus' in the past 7 years, but will remember this when it is time to shop again.
  • rcox4rcox4 Posts: 4
    I still own an LS 430 and bought an '07 LS 460 last December. The only disappointment I have with the 460 as compared to the 430, is the wind noise. However, this problem is really impacting my satisfaction with Lexus. Had I noticed it when I test drove the car, I would not have purchased it. The 8-speed shifter, extra horsepower and the parking assist are in my opinion unnoticeable. I recently drove my 430 on a 2745 mile trip and repeatedly questioned myself as to why did I spend $70,000 for another car.
  • jmcraneyjmcraney Posts: 19
    Russ,

    I know that I have already told you about the "Wind Noise" fix that I did on my car, but if you read all the discussion - it is up to 17 pages (243 responses) now - you will see your concerns about Lexus customer service and the replacement windows echoed there many times.

    Several owners, including myself, have been through the window replacement and exhausted all other options with Lexus and then found a solution with the fix that I suggested.

    It is a myth and BS that you hear that noise because your car is so quiet.

    You are not likely to ever get Lexus to solve this for you. You can probably end you misery by doing the triangle trim fix. I know it sounds kind of hokey but it works.

    Please read the discussion beginning at:

    http://www.clublexus.com/forums/showthread.php?t=352398
  • bmlexusbmlexus Posts: 755
    recently drove my 430 on a 2745 mile trip and repeatedly questioned myself as to why did I spend $70,000 for another car

    You really sound unhappy...

    I think you should try a different brand the next time...
  • wabendswabends Posts: 102
    Does anyone think it is appropriate for Lexus to release the 460 without checking the wind noise problem on the driver's side? That is very "unLexus-like". I have had my 460 for about 3 months now and it still boggles my mind that I have to put a duct tape on a >$70K vehicle to avoid the whining noise!!!!

    Yikes, Lexus needs to do something fast to avoid eroding the customer base. Remember when BMW added an extra year of warranty to the 7 series (2002 and 2003 models) to appease customers for the initial lousy version of the 2002-2008 models? Lexus will be well served to do something before loosing people like me who is driving his 4th LS.

    BTW, our other car is a 2003 745Li and it has performed smoothly without any glitch since we bought it.

    Lexus listen up!!

    :surprise:
  • jmcraneyjmcraney Posts: 19
    There is a solution - does the same thing as your duct tape, but without the down-home look - for you at:

    http://www.clublexus.com/forums/showthread.php?t=352398

    The instructions are at response #9 on page 1 and the pictures that go with it are at response #10. The discussion has gotten long but there is lots of good information there.

    Good Luck!
  • wabendswabends Posts: 102
    Thanks for sharing this information. I will try it.
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