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Ford Freestyle Rear Brakes

summewesummewe Posts: 14
I have a '06 Freestyle AWD (26K miles) and took my vehicle in for an oil change and tire rotation. The mechanic noted that the is severe and uneven wear on the rear brake pads. He asked if I accidently did not take off my parking brake, which I never use. I called the dealer and the service technician said that brakes are considered "normal" wear on the car and are not covered, which I understand if I didn't only have 26k miles on it. Has anyone else had problems??? -- Thanks. :cry:
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Comments

  • I have an '05 Freestyle FWD SEL and just had to have the rear brake pads replaced and rotors cut with 13K on the car. The fronts were fine. The dealership was puzzled and agreed to cover them under warranty. The dealership has performed all services to date and rotated the tires as scheduled and never noticed anything. I had a screw in the rear passenger tire and took it to a tire shop to have it plugged. The kid who fixed it noticed how bad the brakes were. I had just started to feel it when I was driving,but thought it was because the tire was a little low. Otherwise, I'm thrilled with the car and hope this isn't an on-going problem. My mileage averages 28 on the highway and 24 around town. i do notice the glare that others have mentioned, but don't find it to be anything I can't live with. It's so practical for hauling kids, groceries, and all the stuff a family needs to lug around... and yet I don't feel as though I'm driving the "Mom Mobile."
  • explorerx4explorerx4 Central CTPosts: 9,621
    you make a very key point. you have dealer service done on a regular basis. if they don't note any problems, then all of a sudden you have one, it is more likely to be covered.
    it gives them a history to work from.
  • bakerboobakerboo Posts: 1
    I have an 05 FWD Freestyle with 20k. I started hearing rear brake noise and my regular mechanic discovered (free of charge) that the rear brakes are worn out and the front are like new. This shouldn't happen with such low miles. I am taking it into the dealer next. I as well as my husband have owned several Fords and never had this problem.
    Stay tuned.....
  • summewesummewe Posts: 14
    bakerboo - Let me know what your dealer says about your rear brake problems. I've owned many Fords and have NEVER had this problem in the past.
  • carstenbcarstenb Posts: 37
    Our Freestyle (Limited from June 2005, 14400mls) was at the dealer for the 15000mls service and they discovered that the rear brakes were not safe to use any more. The right rotor and the left and right pads were replaced free of charge. The brakes were overheated and glazed. We did not notice anything obviously wrong but had the impression that acceleration sometimes was slower. Also the mpg got worse but i thought that was due to the ethanol. On the way back from the dealer i had the impression that it drives with less effort but that may be subjective. Curious if the mpg gets better again now. Interestingly, the Ford Mondeo we had in Europe (2001 model) had the same problem, the rear brakes tended to lock up due to overheating. It was fixed with special brake pads that had a rotation mark, i.e. were side specific.

    The guy at the service lane mentioned that the rear brakes need to be done at the 20000mls service but then checked with someone else. That tech guy obviously knew about the problem and did not let my wife drive away.

    She was brought home and later was picked up by the dealer's shuttle service! Last time the Freestyle was in for service we even got a Lincoln Navigator as loaner free of charge because they couldn't get a spare part in time! We really cannot complain about our Ford dealer and still are more than happy with the Freebie :) The brake problem shouldn't happen, i agree, but nobody's perfect...

    Carsten
  • nitromaxnitromax Posts: 641
    I'm dropping my Freestyle off for service this Friday. Routine oil change is on the list.
    but here's why it's going in.

    Water in the right rear tail lights after rain.
    Vibration in brakes (rear brakes I believe) under noderate braking. (just noticed it this past weekend)

    The car has about 8000 miles on it.

    I'll keep you updated on the solutions.
  • summewesummewe Posts: 14
    Carsten - Thank you for sharing your brake experience. I wish my dealer was as responsive as the experience you had with you. Happy Driving... ;)
  • lanbabalanbaba Posts: 45
    Does anyone know what is the warrenty for the Brake Rotors? I feed vibration of when hit the brakes and was told the rotor need to be resurfaced, and it is not under warrenty. (got the car April 2005, and has 8500 miles on it now). The warrenty says the brake pads/lining is cover ony for 12 months/18k miles. But is rotor part of the lining? Thanks. :sick: :mad: :confuse:
  • stevedebistevedebi LAPosts: 3,785
    If the brake pads were covered, they should pay for the rotor resurface.

    The rotor wore because the pads wore out. I'm afraid it is the owner's responsibility to ensure that the brake pads are OK. Didn't they check the pads at the 5000 miles checkup?
  • nitromaxnitromax Posts: 641
    There is an "updated" set of pads available for the Freestyle. I brought mine in for service last week (see earlier post), and was told that the pads need to be replaced with the new updated ones. They ordered them and I will be having them put on this Friday alnog with a right rear tail light assembly that had a leak in it and allowed water into the assembly.

    I was getting the same vibration that you described. I questioned the service tech on how a pad can induce vibration, but he just said that it is a known issue and the new pads will alleviate the problem. I will let you know if it works.
  • nitromaxnitromax Posts: 641
    The rotor wore because the pads wore out. I'm afraid it is the owner's responsibility to ensure that the brake pads are OK. Didn't they check the pads at the 5000 miles checkup?

    I'd have to disagree with you here. There is NO way that brakes should wear out on a new car that has only 8500 miles on it. And the owner should NOT be responsible for something like that. Shame on any service dealer for expecting a new owner to foot the bill for something like that.

    Having said that, mine is going in on Friday for the same thing and I'm interested in hearing their diagnosis of my brakes. I'll keep everyone updated.
  • stevedebistevedebi LAPosts: 3,785
    "I'd have to disagree with you here. There is NO way that brakes should wear out on a new car that has only 8500 miles on it. And the owner should NOT be responsible for something like that. Shame on any service dealer for expecting a new owner to foot the bill for something like that."

    How about if he/she holds the brake while using the accelerator?

    The legal contract for the warranty states that wear items are not covered. I agree that they should not wear that much under normal conditions.

    If I were the dealer I would cover the repairs just for good customer relations.
  • lanbabalanbaba Posts: 45
    Came back from the dealer and they said they tried to re-surface the rotor and it didn't work, so they have to replace the two rear rotors. :mad:

    If I hold the brake while hitting the gas, don't you think the all four rotors need to be worked? :P

    And just got off the phone with Ford customer service, and was told rotor is not covered, but the CS just cannot find a complete list of the items covered only for 12 month/12k or 18k miles. :mad: :mad: :mad:
  • nitromaxnitromax Posts: 641
    How about if he/she holds the brake while using the accelerator?

    LOL good one! :-) Those people are few and far between though and not the norm...I hope.


    The legal contract for the warranty states that wear items are not covered. I agree that they should not wear that much under normal conditions.

    If I were the dealer I would cover the repairs just for good customer relations.


    They've already stated that the pads are an issue with the Freestyle and they are aware of it. If the rotors (as another poster stated) are destroyed by the "faulty" pads, then Ford is required to fix the rotors also free of charge.

    I'll keep you updated...just dropped it off this morning.
  • nitromaxnitromax Posts: 641
    Came back from the dealer and they said they tried to re-surface the rotor and it didn't work, so they have to replace the two rear rotors.

    see my above post on my brake problem. Have your dealer verify that the pads are faulty...probably a service bulletin on them.
  • carstenbcarstenb Posts: 37
    check my post 711. pads and right rear rotor were replaced on our 05 fwd limited (14300mls) free of charge because of the pad problem. there was no discussion at all, the dealer just did it because the technician found it unsafe to ride the car. this problem is not wear related but due to a faulty Ford part hence i would insist on a warranty replacement.

    Carsten
  • nitromaxnitromax Posts: 641
    Just got a call from my dealer on the brake work. The pads were replaced and since it's customary now to turn the rotors when the pads are replaced, they tried to do that but were unsuccesful so they gave me a set of new rotors.
    No charge.

    They were unsuccesful turning them because rotors nowadays are made for one time usage and are not supposed to be turned down...they tried anyways and failed...must have warped them worse.

    Anyways....short story...no charge :shades:
  • passat_2002passat_2002 Posts: 468
    Nitro,

    Are we talking rear brakes only here?

    How many miles on the odometer and what were the symptoms?

    My FWD Freestyle is now 14 months old and I continue to see far more brake dust on the rear wheels than on the front. In fact, I never see any on the front.
  • stevedebistevedebi LAPosts: 3,785
    "If I hold the brake while hitting the gas, don't you think the all four rotors need to be worked?"

    Oh, I wasn't talking about your case. I was responding to someone saying that the pads don't wear out that fast.
  • stevedebistevedebi LAPosts: 3,785
    "How about if he/she holds the brake while using the accelerator?

    LOL good one! Those people are few and far between though and not the norm...I hope. "

    Call me bigfoot, but I have to be consciously aware of where my right foot is resting. My foot is big enough that I hit the accelerator and brake if I'm not careful.

    I don't have a problem with hitting the brake while I'm accelerating, just vice versa.
  • bobw3bobw3 Posts: 2,997
    My FWD Freestyle is now 14 months old and I continue to see far more brake dust on the rear wheels than on the front. In fact, I never see any on the front.

    Same with mine, but only the rear driver's side. I have 33K miles and no brake problems, other than the dust.
  • nitromaxnitromax Posts: 641
    Are we talking rear brakes only here?

    How many miles on the odometer and what were the symptoms?


    Rear brakes only with 8000 miles on the car since last July.

    Symptoms were I could feel the brake pedal pulsing when I applied moderate to heavy braking. I knew something was wrong and I suspected the rear brake pad problem that has been talked about here.
  • nitromaxnitromax Posts: 641
    Call me bigfoot, but I have to be consciously aware of where my right foot is resting. My foot is big enough that I hit the accelerator and brake if I'm not careful.

    I don't have a problem with hitting the brake while I'm accelerating, just vice versa.


    :-)
    I was referring to the people that use the right foot for the gas and the left foot for the brake, and have a tendency to hit both at the same time.
  • phylliswphyllisw Posts: 1
    I too have an 05 FWD Freestyle. My rear brake pads were replaced 2 weeks ago at 36,500 miles. A week later my right rear brake got red hot. It hasn't happened again but I wanted the dealership to check it before I make any long road trips. Today, the dealership tells me the emergency brake has been on just a tiny bit. I said it couldn't possibly be. I have never used it because my left leg will not bend to press it down and the emergency brake light was not activated. Then they thought it might be defective pads "but it is hard to prove defects on something like that". So now they have ordered rear pads at their cost ($about $7 less than what I paid the first time and will give me a break on labor. I don't think that is acceptable. If the emergency brake is so sensitive and doesn't activate the warning light, then that sounds like a recall issue. I have really enjoyed the Freestyle until this episode. I am going to talk to the dealer/owner when I go in for the work.
  • nitromaxnitromax Posts: 641
    It doesn't sound like a recall issue, it sounds like the mechanic that installed the new brakes didn't do it correctly.
  • summewesummewe Posts: 14
    phyllisw - I too have never used my my emergency brake. The mechanic tried to say it was inadvertantly on and wore down the back brakes -- not so. Other than my brake problem I'm happy with the car (so far).
  • carstenbcarstenb Posts: 37
    there's an issue with the rear brakes, see e.g. my post #711. the brake pads tend to lock up by themselves. i think they have replacement pads which solve the problem, not sure if there is a TSB or so.

    Carsten
  • I just took my 2005 Freestyle in and had the same problem with the rear brakes. They said my parking brake must have been engaged, but I know for a fact that it wasn't I rarely use the thing anyway. Basically my brake pads are gone and I need to get new ones. I only have 20,000 miles on my vehicle. Did you find out any information that would help me get this problem solved. Thanks for any information.
  • I had new rear brakes at about 19000 miles. It was grinding. Of course it wasn't covered. I noticed now that one back brake has the black dust all over the wheel. Has that happened to anyone.
  • Not sure what year your Freestyle is. On some early 2005's there was problem with the rear pads. The metal in the pads would react with the metal in the rotors, corrode, and cause vibration and noise. I have been told that these defective pads "did not" cause a lot of brake dust. Ford came out with TSB 05-4-7 in March of 2005. This TSB called for replacement of brakes on 2005 models built between 5/17/2004 and 2/9/2005. The new pads, are the ones that coat the rear wheels with dust and last about 20,000 - 25,00 miles. When the rear wheels quit getting covered with brake dust, you probably need new brakes. My 2006 brakes made it until 25,000 before they were gone. My dealer did cover the pads and turning the rotors under my extended warranty.
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