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Ford Freestyle Rear Brakes

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Comments

  • lanbabalanbaba Posts: 45
    Anyone noticed that the TSB for the rear brakes stated:
    "This article supersedes TSB 06-22-17 to update the Service Parts and include a production fix date for some vehicles. The production fix date EXCLUDES Freestyle AWD vehicles. "
    But in the following lines:
    "WARNING: WHEN INSTALLING REVISED REAR BRAKE PADS ON FREESTYLE AWD VEHICLES, IT IS ALSO NECESSARY TO INSTALL REVISED FRONT PADS TO MAINTAIN PROPER BRAKE PERFORMANCE DUE TO THE VEHICLE'S WEIGHT. "
    Why the heck it mentions AWD if this tsb is only for FWD? I want my AWD's repair cost for the rear brake back! :lemon: :sick: :confuse: :mad:
  • angelpahangelpah Posts: 5
    I took my Freestyle That has 20,000 miles on it for an Oil change when I found out I needed Rear Breaks, at the cost of over $300.00 bucks!!!!!
    Whats this all about.... The tech told me it's because of a bad Design.... Duhhhh... Do we have any recourse in this?
    To think I have stock in Ford, not much thank goodness.
  • pnewbypnewby Posts: 277
    I took the TSB to mean that the date was not for the AWD, only for the FWD models, so all build dates for the Freestyle are eligible. The only thing I don't understand about this is the line reading - "IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part." Does this mean 3-36 or the same old runaround of 12-18?
  • theapemantheapeman Posts: 13
    our 2005 freestyle needed new rear pads and rotors at 8000 miles. wife heard brake noise and took the car in - pads completely worn and scoring the rotors. this was shortly after an oil change and free multi point inspection. the brakes were supposed to have been in good shape. they couldn't have even looked at them - do they do any of the other checks? did they even change the oil????? but repairs were done free under warranty. my 1980 bmw had pad wear sensors!!! i just found this forum while looking for info on changing the pads because they are completely worn again at 20,000 miles. i'm doing it myself using akebono ceramic pads.
  • cbutler2cbutler2 Posts: 4
    :mad: I too have had a major problem with my rear brakes...I have a 2005 Freestyle which I purchased in February of 2006. At 28,000 miles I noticed an odd noise coming from my brakes, took it in, my rear pads were gone, it was just about metal on metal...they said this was normal wear (every mechanic, except Ford mechanics, have told me that you should have to replace your front brake pads at least 2 times before you replace your rear pads), they were going to charge me 165.00 to replace and turn my rotors..i took it to my mechanic I trust...when he was putting the brake pads on, he noticed that my caliber was pushed all the way out and not working, we ended up having to replace the caliber as well...of course Ford would not pay because my warranty was void due to the fact that a mechanic other than Ford had worked on my brakes...my mechanic purchased the caliber for 100.00..they cost over 200.00 a piece if you go to Ford...this type of caliber is only made by Ford...I was told it was on back order due to the demand for it (makes you wonder if there is not a problem that Ford will not own up to???)....anyway, worried this may happen in another 28,000 miles, I am trading my Freestyle in on anything but a Ford! If they had owned up to there poor design and workmanship I would keep it!
  • bobw3bobw3 Posts: 2,997
    No excuse on the poor rear brake issue, but if you would have let the dealer fix the brakes for $165, they would have replaced the caliber under warranty, so it might have been cheaper just to have had the dealer complete the repair in the first place. $165 isn't a bad price for a rear brake job. But in any case, it seems extreme never to buy another Ford because of bad rear brakes that cost you $200? I don't like the rear brake issue either, but it's pretty well known now so I'm watching my rear brakes and the positive aspects of the Freestyle far outweigh the negative...in my opinion.
  • theapemantheapeman Posts: 13
    i think your major problem is your mechanic. 28000 miles may be a little soon, and fronts should go first, but that's not bad. if there really was something wrong with your caliper, then ford would have replaced it for free. but your caliper must have been working or you wouldn't have worn out pads. and of course the piston in the caliper is all the way out - your pads were worn!!! maybe your mechanic doesn't know how to move the piston back in - it has to be turned or screwed in, which is easier with a special tool; clockwise on the left side, counter clockwise on the other side.
  • cbutler2cbutler2 Posts: 4
    Well, I had thought of that, but I would just about guarantee you that they would have found a reason not to replace the caliber under the warranty for free anyway (I could imagine the scenario that due to my brake pads being worn which caused the caliber to subsequently break, I would be responsible???). In my opinion when I brought my car to the Ford dealer, they knew about the caliber being an issue but of course would not own up. Did I mention earlier that this part is on back order?? From what I was told, they have about 600 on back order. Just remember that when your warranty does run out (not to say that they will replace the caliber even when you still have warranty left on your car!) and your calibers and brake pads have to be replaced, you will be out well over $450, not including labor. Brakes are not something you mess around with...this is a very serious problem and in MY OPINION makes this car unreliable as well as dangerous..
  • cbutler2cbutler2 Posts: 4
    He had the special tool...from what he told me..the piston had broke...go figure!
  • freealfasfreealfas Posts: 652
    It's a caliPer not caliBer unless you are talking about rifles(but hey, at least you know the difference between brake and break). How did your mechanic get his hands on a caliPer if there are 600 on backorder to solve your problems a secret handshake or something or is he just special because he's not a Ford Tech. Sour grapes because you screwed up and didn't take it to get warranty work is your screw up, not Ford's. And your "just about guarantee you" doesn't hold any water because there is NO WAY to know right now so live with your mistake and quit complaining and go buy anything but a Ford if you feel you need to.

    BTW - Make sure you don't buy one of those zoomy Mazda's either as they are under the Ford umbrella as well.
  • cbutler2cbutler2 Posts: 4
    Okay, not planning on buying a Mazda...but I am looking at the Hyundai Azera. You seem to have a good grasp on cars..what do you think??

    Trust me, I really do not have sour grapes, I just wish that Ford had slapped some brake pads on my Freestyle when I had initially brought my car to them. I can not afford to replace brake pads yearly! My car before this, which was a Taurus, I kept for 10 years and loved it! I had hoped to have the same feeling for my Freestyle.

    Also, sorry i misspelled caliper, this whole time I have said "caliber", to Ford technicians and my mechanic, no one corrected me!

    Not much on e-mail lingo, what does "BTW" mean??
  • mschmalmschmal Posts: 1,757
    Hyundais in general have a unibody that is not nearly as well designed other compaines.

    Hyundai makes up for lack of engineering and manufactoring abilty by sliping gizmos and gadgits on a car. This method is similar to trying to makea silk purse out of a sows ear.

    I hear for instance from people that the Azera has a harsh ride especially for the price range/catagory that it is in.

    When you have a weak vehicle frame, you cannot control NVH as well. Also you have to tune the suspension to conpensate for the weak frame which compromises ride and handling.

    Proof of a weak unibody is as close as the crash test results at www.highwaysafety.org. The Azera was rated M or Marginal (2nd LOWEST rating) in the Structure aspect of the side impact test. This was after Hyundai beefed up the Roof, floor and side airbags.

    Mark.
  • mschmalmschmal Posts: 1,757
    by the way.
  • steverstever Viva Las CrucesPosts: 40,803
    I dunno - I'd think people would be pretty sensitive to NVH with a new car unless the other NVH (new vehicle high) clouds their judgment. And if the NVH was that irritating, the JD Power IQS numbers wouldn't be so high.

    J.D. Power: Initial Quality Numbers Show Huge Increases for Hyundai (Inside Line)

    The same study showed big strides for Ford too, btw. :shades:

    Everyone else getting better braking getting the TSBs done?

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • tbyrd1tbyrd1 Posts: 1
    At 13,000 I replaced the rear brakes and had the rotors resurfaced. Ford paid since I had complained of excess brake dust. Now 13,800 miles later, again the brakes need to be replaced and are grinding the rotor. This time Ford says warranty is up after 12,000 miles. I will talk to a supervisor before I pick up the car and pay. Any helpful advise if they give me crap will be appreciated.
  • bruneau1bruneau1 Posts: 468
    It is my suspicion that the rear brakes are not releasing completely after being parked after an extended period. The TSBs on this subject suggest this. It might be a caliper problem which would be covered under the 3/36 warranty or an extended warranty. Mine seem to be ok yet, but i am paying attention to the release of the parking brake and any noises or drag when first starting out.
  • barnstormer64barnstormer64 Posts: 1,106
    That could be, as I've had almost no wear on my tires after 15k miles . . . but I never use the parking brake.
  • bruneau1bruneau1 Posts: 468
    Use your parking brake. it not only is more secure, but it also keeps things in adjustment. Apply the parking brake before allowing the weight of the vechicle to rest only on the transmission prawl.
  • bobw3bobw3 Posts: 2,997
    I've never used my Freestyle's parking brake, and I'm on the original pads at 43K miles. The parking brake isn't necessary unless you're on really steep inclines. Once the car is stopped, the Park setting on the transmission is enough...just don't roll the car into Park. Make sure it's completely stopped.
  • chica69chica69 Posts: 1
    I too had to have the rear brakes on my Freestyle replaced at 34,000 miles. The dealer states it is "normal" wear and tear. I am not a car mechanic. In fact, I really don't know too much about cars. I do know that the rear brakes should not be worn out at 34,000 miles nor should they be worn out before the front brakes. 2 days after I paid $475.00 to have the brakes repaired, (because of Fords apparent design flaw) Ford posted an updated TSB (07-5-9). In the meantime, the brake lights were staying on all of the time. I again called the service department and scheduled another appointment (4th appointment in 1 1/2 months) to have the brake lights fixed and to have the updated rear brake kit applied to my car. By the way, to those of you who own the AWD model, if they replace the rear brake pads, the front ones also need to be replaced due to the weight of the vehicle. My plan is to get rid of the car altogether. A shame since I have been a loyal Ford owner all of my life. Look out Toyota, here I come. If only Ford would stand behind their product...
  • bobw3bobw3 Posts: 2,997
    What Toyota are you looking at getting?
  • passat_2002passat_2002 Posts: 468
    I believe you've made the mistake of believing that the TSB applies to AWD models. It looks to me that the TSB you mention specifically excludes AWD.

    I don't know why some think it unusual that the brakes on a 4000+ lb. vehicle eventually require service. If you primarily drive your Freestyle in the city, then 34k is not an unreasonable figure for a first brake service. After all, it is how a vehicle is driven, and the conditions under which it is driven, day to day, that determines how quickly the brakes wear. The 34,000 mile figure by itself is pretty much meaningless.
  • bobw3bobw3 Posts: 2,997
    Freestyle rear brakes are a major problem. Just ask anyone in this forum or your Ford dealer mechanic.
  • passat_2002passat_2002 Posts: 468
    This Forum? C'mon now. This Forum is hardly a representative sampling of Freestyle owners. Besides, you can visit any Edmunds Forum you want and find people who complain about their brakes. It's just the nature of humans to vent their frustrations over a convenient outlet such as this one. But there certainly aren't enough of us here for it to be statistically meaningful. Not even close.

    Brakes are a wear item. Deal with it guys.
  • steverstever Viva Las CrucesPosts: 40,803
    It's interesting that this is the only discussion that I can find on the whole site that deals exclusively with rear brake issues. (There's one in the archives that concerns rear ebrake pads and another that asks about swapping rear drums for discs).

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • Bob,

    You aren't dealing with newbies here. We can eyeball compare the rear brakes on Freebies and comparably-sized vehicles. This is the weak point on the 2005-2007 model Freestyles, which are the only ones there will ever be given the name change to Taurus X. And I've been one of the people here who likes the things.
  • tidestertidester Posts: 10,110
    That is interesting, Steve! I went one step further and found that the text "rear brakes" occurs only 34 times in ALL of the active discussions. I was surprised.

    tidester, host
    SUVs and Smart Shopper
  • bobw3bobw3 Posts: 2,997
    I agree...that's why I said that rear brakes are an issue with the Freestyle...I think you meant your comment to Passat.
  • theapemantheapeman Posts: 13
    the rear pads on my 2005 awd were completely worn and scraping the rotors at less than 8000 miles. they were completely worn again 11000 miles later. 8-11000 miles on a set of rear pads is not normal. the first time, the dealer replaced the pads and rotors for free. the second time, i replaced the pads myself with akebono ceramics. that was just a few weeks ago, but they seem to produce much less dust. the rear wheels were always covered with dust, instead of the fronts like on any other car.
  • pnewbypnewby Posts: 277
    I think the original post was correct. The reference to AWD only means that the date range given does not apply to the AWD, but the TSB does not. The (purposely?) unclear reference to not superseding the other clauses of warranty is the part that isn't clear to me. I think it is fuzzy to give FMC and dealers some wiggle room. I plan to see if my selling dealer is any good soon, and if not I'll try the next dealer in town and so forth.
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