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Toyota Land Cruiser

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Comments

  • kjack100kjack100 Posts: 133
    I think they call that piracy in the record business, copyright infringement other places.

    But, *cough* if you buy a new copy, and have a DVD burner *wink*, email me *elbow*. Just kidding. :)
  • tedplanotedplano Posts: 31
    Given the reliability of the TLC, what is your view of purchasing an extended warranty? What percentage of buyers of new TLC's purchase an extended warranty in your opinion. My gut is that its a gamble whether you have any major repairs after the factory warranty expires and that given the Land Cruiser's reliability, the odds are in your favor that nothing major will happen.
  • cliffy1cliffy1 Posts: 3,581
    The value of the warranty is really an individual decision. Roughly 45% of all my customers buy an extended warranty and that figure is probably good on the Cruiser. As you point out, it is a gamble. Considering the equipment that is on a Cruiser, I don't think it is a bad gamble, especially if you have the navigation system. You also have a 6 disc CD, moonroof, two power seats, an electronically governed 4WD system and a huge number of electronic switches and computers. Most of these items are only covered under the 3/36 portion of the factory warranty.

    The other thing to consider is the cost relative to the price of the vehicle. On a Corolla, the 7/100 warranty will run you around $1000 which is around 7% of the price of the car. On a Cruiser at $1600, you are only looking at around 3%. To me, that make it a pretty good value.
  • tedplanotedplano Posts: 31
    Thanks for the input. I have a dealership here that is selling me the platinum warranty for $1530. I think I'll get it.
  • cliffy1cliffy1 Posts: 3,581
    That is a good deal. Dealer cost is $1230 and most will not sell it for less than a $400 profit. The way finance guys are paid, it usually doesn't pay to do the paperwork unless it sells for more.
  • tedplanotedplano Posts: 31
    When I go in to purchase the warranty, how do I make sure it is a genuine toyota warranty and not an 'aftermarket'?. They said it was a toyota product and the price was from a TFS book. This was their internet sales manager that I was talking to. If it says "Toyota Platinum Warranty' then its the real deal correct?
  • cliffy1cliffy1 Posts: 3,581
    correct. The application form has Toyota all over it.
  • drmwvrdrmwvr Posts: 1
    Does anyone know if the rear coil rates are different between the '99 Cruiser with third row seating and the same model year without the third row seating? I have taken my third row seats out and my Cruiser has a definite slope towards the front that it did not have before. Others that I see do not seem to sit as high in the rear either. Thanks.
  • pachopacho Posts: 9
    I own a '93 Cruiser which has been near perfect (see post #1713). I'm not positive, but I think there there were engine changes between '92 and '93...probably someone else here can confirm this. If this is the case, I would bump up one year to the '93. Also, '93's come with the newer 16" wheels, whereas I believe the '92 still had the older 4-runner-style 15's. At any rate, I'm told my engine is a 300k+ mile engine. If that's true, 140,000 miles wouldn't bother me too much. I'd be more concerned with tranny, joints, driveline, etc. Take one you like to a good mechanic and have these things looked at, and you'll probably be fine.

    I'm goind to start looking for a second Cruiser...90/91 FJ-62. I'd be happy with one under 150K miles. My boss's FJ-60 is at 200+, second tranny, second alternator and starter, otherwise still kickin'.

    You can't go wrong with a cruiser...good luck.
  • ttlmeterttlmeter Posts: 6
    Cliffy1,

    I live in NC and when I bought my Toyota 4Runner I bought a "3rd party" extended warranty. I now am thinking of cancelling this to get the real Toyota warranty. Where can I purchase the real deal ? I read in Post #1743 that dealers can't sell such warranty.
    Also, is it correct that any Toyota dealer in the US/Canada will honor the genuine Toyota warranty?

    thanks!
  • ttlmeterttlmeter Posts: 6
    I meant to say dealers in the southeast can't sell the genuine Toyota extended warranty.
  • steverstever Viva Las CrucesPosts: 41,982
    You have 30 minutes to make any changes or fixes after you post a message. Just click on the Edit button that follows your message after you post it.

    Steve
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    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • drumbolddrumbold Posts: 22
    Came across this site the other day for Toyota extended warranties.


    http://www.toyotawarranty.com

  • jamesbass1jamesbass1 Posts: 75
    I live in the Toyota Southest Region and wanted to know if you purchased the Toyota Platinum Warranty outside the region would the local dealers honor it?
  • cliffy1cliffy1 Posts: 3,581
    The Toyota warranty is good anywhere in North America. Even SET dealers honor it. They can be purchased from any dealer that sells them. Edmunds rules against soliciting prevent me from being more specific as to how to contact those dealerships.
  • ttlmeterttlmeter Posts: 6
    Thanks Cliffy and everyone one else who responded so quickly! I will check out the URL in post 1757!
  • sbell4sbell4 Posts: 446
    Southeast Toyota does not offer the Toyota Motor Sales (TMS) warranty because it offers the JM&A Fidelity Warranty Services, inc. (Jim Moran and Associates a division of JM Family Enterprises, inc.) extended service contracts.

    It is the same as the Southeast doesn't used TMS Financial because they have their own Financial corporation (World Omni a.k.a. Southeast Toyota Finance).

    All coverages are nationwide and can be fulfilled at over 5000 locations.

    Ranked by Forbes magazine as the 18th-largest privately held company in the United States, JM Family Enterprises, Inc. (JMFE) is a recognized leader in the automotive industry. JMFE's visionary business practices have enabled the company to capitalize on market trends and maintain a rapid rate of growth. In January 2002, JMFE was ranked No. 20 by a survey in FORTUNE® magazine as one of the 100 Best Companies to Work For in America.

    JM Family Enterprises, founded in 1968 by Jim Moran, has grown from a core distribution business into a diversified automotive corporation whose principal businesses focus on vehicle distribution and processing, finance and warranty services, and insurance activities. Managed by Pat Moran, chairman and chief executive officer, JMFE is a $7.1 billion force in the industry.
  • olizerolizer Posts: 38
    And your relationship to Mr. Moran is...........
  • steverstever Viva Las CrucesPosts: 41,982
    Sbell4 sells Toyotas in the "Southeast" region - so that's why he knows about the JM&A product.

    Steve
    Host
    SUVs, Vans and Aftermarket & Accessories Message Boards

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • md2002md2002 Posts: 142
    an extended warranty to cover the pain of major repairs. I have a platinum warranty with $0 deductable form TMS. I would make sure that the warranty is the same before you buy it. You may find that the 5000 locations may not include your local dealership. Just a thought.
  • hookbahookba Posts: 7
    I'm looking for a 93-97 Land Cruiser. I live in a town of 120000 about 70 miles from Portland, OR where Land Cruisers never hit the used car ads, so I'm probably going to have to go out of town to buy it. In looking at Cruisers on the internet, there are some real differences in price when you sort them by zip code. Phoenix seems to have the most private party sellers and, probably not by accident, the lowest mean prices. The other possibility I've thought of though is sun damage to the clear coat and upholstery. Obviously there's no rust from road salt or ocean spray.

    Has anyone ever bought from an internet seller? Any thoughts on why Phoenix might be lower than elsewhere?
  • cliffy1cliffy1 Posts: 3,581
    With a non-Toyota warranty, here is what a conversation will sound like between the service advisor and the service director:

    "Hey boss. I've got this guy with a '98 Cruiser and his moonroof cable is broken. He's got an extended warranty but its from some company called JM&A. Do you know anything about that. The customer said it was the same as the Toyota plan."

    "Oh jeez. Well, if its the same as the Toyota Platinum plan, its covered but we have to figure out how to make the claim on it. If its the same as the Toyota Gold plan, it isn't covered anyway. Let me see the paperwork. Is there a phone number of something that we can call?"

    "Yeah, I called already, but I've been on hold for 10 minutes. Do you have time to check for me?"

    "Who is this customer? Does he live in this area now? Do we really need to go through all of this or is he just passing through?"

    "Ummm... I think he moved here from North Carolina."

    "Crud. Well, since he's now our customer, I guess we need to take care of him. If I can't get a hold of them today, just charge him for the job at normal warranty labor rates and then we'll see if we can't get him reimbursed. I'll let you know if I reach them so we can avoid that is possible. One way or another, we'll get paid."

    Now, here is the same conversation with a Toyota platinum warranty:

    Oh wait... there is no conversation no matter where in the counrty a person lives. It is just sent through normal warranty billing channels. Its covered with no questions.
  • md2002md2002 Posts: 142
    The tough part is that some dealerships just don't want the hassle or aggrevation of trying to collect or even get the payment. Some dealers will tell you if it doesn't Say Toyota then it isn't going to be done. You may have to get prior authorization pay the bill yourself and then wait to get reimbursed.
  • seanslx450seanslx450 Posts: 11
    hookba, I found my 1997 lx 450 on the internet. It was a private sale on canadatrader.com. It was located in Vancouver. I phoned the person and tried to asertain if the vehicle was as represented. I came to the conclusion that this was so, and then arranged a two way flight to look at the vehicle. I told the person that if the vehicle was as represented we would have a deal as the truck was actually priced under current market value for the condition and miles. I had a certified cheque made out to the seller for a thousand less than the price of the vehicle and carried the thousand in cash in my pocket. If I did not like the vehicle all I had to do was hop back on the plane, go home and take the cheque back to my bank. As it happened the 97 was perfect except for the tires needed replacing. I made the deal for the price less the cost of new tires. Insured it and drove home.
  • ironside7ironside7 Posts: 38
    Hi all:

    I took a long road trip over the holiday weekend in my 98 TLC. The truck performed flawlessly, as usual, but when I arrived at my destination I realized that my spare tire was gone. Thankfully I didn't get a flat tire on the trip, but if I did, it would have ruined the whole weekend (I would imagine that trying to get a replacement tire in the upper woods of Wisconsin over a holiday weekend would not be easy).
    Apparently, the thief cut through the crank down cable that holds the spare tire. What angers me is that I installed the Toyota "spare tire lock", which is essentially an insert for the crank down mechanism that requires a special "key" to turn it. The spare tire lock proved to be useless, as the thief didn't even need to crank down the tire to cut the cable.

    In any event, I have two questions:

    1.Where is the best place to get a used alloy rim and tire for a 98 TLC (I live in the Chicago region), and how much could I expect to spend?.

    2. What is the best way to secure the spare tire once it is replaced?

    Thanks for any comments.
  • lgig1lgig1 Posts: 4
    I purchased my 2000 LC in Nov. 99. Does that mean my 3/36 warranty will expire on 11/02?

    How does a local dealer know the exact date my car was purchased? (I purchased it in another state).

    If I wanted to purchase a Platinum Warranty from Toyota, how much time do I have to do it?
  • cliffy1cliffy1 Posts: 3,581
    You've got the expiration date correct. Any dealership has only to hit a few buttons on its computer to find out Date of First Use of DOFU. If you want the Platinum warranty, you must purchase it before the original 3/36 expires.
  • tedplanotedplano Posts: 31
    I purchased my extended warranty today from a dealership in Richardson, Texas. They are part of Gulf States Toyota, Inc. which is one of two (the other being JMA) independent distributors not owned by Toyota Motor Sales (TMS). The warranty says "Toyota Extra Care" and the application # starts with the letters "TA". The coverage plan indicates B70 which refers to the Toyota Platinum Coverage for the land cruiser. I have talked to this dealer another dealer down the street and they say this is honored just the same as the warranty from TMS.

    Anyone have any facts to the contrary? Cliffy?

    The brochure for these vehicle service agreement describes coverage "provided by Gulf States Administators in Arkansas,Mississippi,Oklahoma and Texas. They are officed in Houston.

    Toyota is all over the "Toyota Extra Care" brochure. This is the real deal.
  • sbell4sbell4 Posts: 446
    It isn't the Toyota Motor Sales contract you purchased (but that is no problem), it is the one offered by Gulf States. That is the one I would have bought if I were you because that is where you will be using the contract more then likely. If you are out of the region and you need service at a Toyota dealership it will be honored and Gulf Coast will provide the dealer with a corporate credit card number for services rendered.

    Even if you could have purchased the TMS service contract the dealer would have to call for approval and get TMS corporate credit card number every time it is used.

    I strongly feel you should buy the contract that is used in your area as long as price and service is the same.

    No, I am not a dealer in the gulf states.
  • tedplanotedplano Posts: 31
    Thanks for the feedback. Probably won't need the warranty for the cruiser anyway. Any word on the future of the cruiser?
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