Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!





Ford Explorer Mercury Mountaineer 2005 and earlier

19899101103104108

Comments

  • Did they diagnose the problem about the missing and sputtering to be the EGR System? Bad EGR usually causes rough idle, but engine will still run good at speed.
  • like I said in my orignal post they found the problem was cracked egr adapter and no trouble codes I guess my question is does anyone else had that problem . thaks Mike
  • daryll44daryll44 Posts: 306
    I just had the coolant flushed as my 2003 Mountaineer V8 approaches 50,000 miles. A friend says I should have had the hoses and belts replaced. What do you guys think? The dealer didn't suggest it....and you KNOW that they always are looking for stuff to sell (although to be fair, I thought I needed brake pads and they assured me I have about 40% left).
  • daryll44daryll44 Posts: 306
    I see that my '03 Mountaineer needs some brake fluid topping off. I have a can of Prestone DOT 3 fluid on my shelf...is that the right stuff?? I THINK I bought it originally for this vehicle, but I honestly can't remember
  • ustazzafustazzaf Posts: 311
    The experts (guess 18 years as a mechanic makes me one too huh!) say to replace the belts and hoses about every 24 months. As for belts, look for cracks. Serpentine belts start cracking on the ribbed side. Bend the bels backwards or look where it goes over a pully inverted. Cracks across the belt say replace me ASAP. Hoses generally don't give a warning. I say replace the hoses at 60K/3 years or at a sign of problems and carry a replacement belt (and know how to replace it) or replace when cracked. As for the brakes, you should get 60K out of the front and 100K out of the rear unless you use the brakes unusually.
  • daryll44daryll44 Posts: 306
    Ustazzaf, thanks for the reply and advice on hoses and belts. I guess I'll get that done soon (50,000 40 months).

    As for brakes, THIS IS PITTSBURGH! Allegheny mountains. No one in history of driving, ever, ever got 60K out of front pads here...did I say EVER...let alone 100K out of ANY brake pad. You just don't understand!
  • ustazzafustazzaf Posts: 311
    Ok, I said unless you use them unusually, and I will use your area as my disclaimer. LOL! In 18 years of California and Washington repairs I have never replaced pads in less than 60K unless something else caused premature failure (rear seal failure). I have never dealt with mountains or salt, which could both cause premature wear. With proper driving, 60K is not unrealistic in any conditions.
  • mtnman1mtnman1 Westerville, OhioPosts: 382
    I was more than disheartened today while reading my April issue of Consumer Reports. It's their big yearly car ratings issue. In the used Suv's to avoid they listed the Ford Explorer and Mercury Mountaineer 2002-2005. I have a 2004 Mountaineer Luxury AWD/V-8 which I love and have had basically zero problems with outside of the recall for the Rear Transaxle Fluid needing replaced due to the lack of an additive. I think this will further erode the re-sale value of these vehicles when it's time for me to sell. I see such a bias by CR towards all that is Asian. What gives? Are there that many unhappy owners of the Explorers/Mountaineers out there? Do Japanese Suv and Car owners want to justify their claims of vehicle superiority (Snobbery) by not reporting problems with these vehicles? Granted I think most CR subscribers are people with a bias towards Asian cars from the beginning. You can easily see this by reading the online forums in CR.org. So many people use CR as a guide for buying a new or used vehicle though which concerns me greatly for the future of selling this Truck someday.
  • mschmalmschmal Posts: 1,757
    Imagine that you own a [non-permissible content removed] car and you drive to work every day in that car and while on the job, you write reviews about cars....which one do you give the best ratings to?

    Mark.
  • moeharrimoeharri Posts: 108
    Imagine that you've owned many cars including mostly American and some Asian...now imagine that the American car quality has been declining and Asian has been increasing (from an already high standard). Well, I don't have to imagine too hard, because that is what I'm going through right now. I have tried GM, Ford, and Toyota in the last 10 years, and after we sell our 2003 Explorer (for a new 2007 Toyota), we won't be coming back to American cars ever again--the quality and ownership experience just isn't there.
  • mtnman1mtnman1 Westerville, OhioPosts: 382
    You're wrong about the quality degrading on american cars. Even the biased Consumer Union has said the quality between american and asian is not that far apart. If anything the Quality has increased greatly in the last 5 years. I own a Hyundai Sonata and a Mountaineer. Both are very well made cars. I will consider all makes when I'm looking for a car or SUV. I have no reservations whatsoever in buying a Ford or GM product. In fact I think Ford, GM, and Chrysler make the best looking cars and trucks. Sure the Japanese have an advantage of a little better reliability, but give me driving pleasure over a few extra minor problems over 5 years.
  • moeharrimoeharri Posts: 108
    I guess you've been lucky with your Mountaineer then, we've had our 03 Explorer in for about 30 days worth of work in only 2.5 years (we bought it brand new)--this is far and away the worst vehicle we've ever owned. I also hear every time I go in how they have many other vehicles with the same problems (alternator, cluster, ABS sensor, etc, etc, etc). Regardless, you can see the shape that GM and Ford are in, and it is not because of health costs; it is because they make low quality vehicles that no one wants (check the depreciation)--they just cannot compete anymore. When we trade in (or sell) our Explorer, we are going to get absolutely killed on depreciation (rightly so, who would want this lemon or any other Ford).
  • nvbankernvbanker Posts: 7,285
    Here's a test for your bias question. (And I don't subscribe to C/R, so I don't know the answer). How do they rate the Nissan Armada? If better than the Explorer, then they are suspect. If not, they may be honestly reporting what their subscribers report. Because the Armada (I have 3 of them on my street) have been just horrible since their introduction. Same with the Titan...
  • ANT14ANT14 Posts: 2,687
    Consumer Reports has received media attention/allegations for their inconsistant reporting. A few outlets have used some of their information as example, and I believe some other major TV-News reporting show made an expose on it, as well as some local news organizations. There's a reason why recently they have been underscoring their usage of the term "Predicted Reliability".

    Personally, Miss Cleo had the same method of reporting peoples futures.

    Some things off the top of my head I've seen people on these forums mention... CR's pick of the Honda Oddyssey for best minivan has had a total of 13 recalls. The Ridgeline also received a great reliability prediction, yet quite many media outlets (including Edmunds) have experienced many quality issues with them (In Edmunds case, 4 shot shocks in really a major issue-but how quick Edmund was to forgive them). The Civic which was just released 3 months ago has already had 2 recalls, yet CR vaulted them to BestPick while numerous other American vehicles that have been released for over a year, received a "poor" predicted reliability that in other surveys, rated tops in their segment.

    JDPower uses a wider sampling of information, and not just from consumers who need to be "members" to be inducted into their exclusive group of participants, instead, it goes to just about anyone, while some of the information is taken straight off manufacturer's databases. So in retrospect, it touches more bases and uses actual data, not "predicted reliability".
  • mtnman1mtnman1 Westerville, OhioPosts: 382
    They do rate the Titan as one to avoid,, but they don't rate them head to head. They put them in the large SUV category. They are rated below the Navigator & Expedition. I would like to see the types of problems that are reported. I think it would be more fair if the problems that were reported were rated as minor or major. When I read posts on the CR forum and talk to people that are owners of Honda and Toyota's there is an air of "I'm smarter and more choosey in my vehicle choices than you". If you read the Car Forum at CR, you will see most people are owners of these makes. Far more than American cars. I get the feeling that these people that CR uses for their data are the ones that wouldn't report all problems with their vehicles. They would never want to admit that their vehicles may have close to the same number of problems as a lowly Ford or GM owner may have. I mean Ford and GM owners don't have enough intelligence to make informed choices. The fact is I keep an open mind when shopping for a new car. I will look at all choices in the class that appeal to me whether it's a toyota or Ford. Most japanese car owners won't even consider the option of one of the Big Three American car makers.
  • nvbankernvbanker Posts: 7,285
    ANT: I heard a rumor that Ford has cancelled the Hurricane Engine project. Is that true? (requesting indulgence from the Host for this slightly off topic question... :blush: )
  • nvbankernvbanker Posts: 7,285
    I think you're exactly right mtn.... Lots of import drivers do have that aire about them. And they are often the ones who subscribe to C/R. As I said, I don't, so I guess I'm a moron. Still, I think I have chosen wisely overall in my car selections, even without their research. Imagine that. OTOH, I'm a car guy, and most people aren't, so perhaps they need anecdotal evidence and research assistance to actually make a decision. :shades:
  • chuck1chuck1 Posts: 1,405
    "was more than disheartened today while reading my April issue of Consumer Reports. It's their big yearly car ratings issue. In the used Suv's to avoid they listed the Ford Explorer and Mercury Mountaineer 2002-2005."

    On my '02 Explorer--in 2 1/2 years and 45,000 miles later, I had the following issues:

    tranmission solenoid bad
    power window motor failed
    rear-end would whine at between 55mph and 65mph. FORD WOULDN'T FIX IT.
    Leather seating very poor quality - if I would have kept the car I would have had to redo the leather. Ford again, knows there was a problem here and wouldn't satisfy the owners.

    Bought a Toyota. Farewell Ford!!
  • ANT14ANT14 Posts: 2,687
    Nope, not cancelled... Like any storm, ya never know when it's gonna strike.
  • ustazzafustazzaf Posts: 311
    You're wrong about the quality degrading on american cars. Even the biased Consumer Union has said the quality between american and asian is not that far apart. If anything the Quality has increased greatly in the last 5 years. I own a Hyundai Sonata and a Mountaineer. Both are very well made cars. I will consider all makes when I'm looking for a car or SUV. I have no reservations whatsoever in buying a Ford or GM product. In fact I think Ford, GM, and Chrysler make the best looking cars and trucks. Sure the Japanese have an advantage of a little better reliability, but give me driving pleasure over a few extra minor problems over 5 years

    As a Mountaineer, F150 and Tacoma owner, I can say that Foreign over domestic (are they actually) does not play in as much as what do I need the vehicle to do. I really don't think the quality of ther big 3 comes close to the Toyota and Honda makes, but they offer what I need. Now, if you compare the quality of Hyundai against Mercury, you will find american cars a worthy competitor. I would rather be pushing a used Mercury than drive a used Hyundai. Chances are I will be pushing both anyway. Atleast I will get help with the Merc. Just get "I told you so" with the Hyundai.
  • chuck1chuck1 Posts: 1,405
    Just get "I told you so" with the Hyundai.

    It seems Hyundai likes to tout their 100,000 mile warranty, but they do not like to pay out when something goes awry. I have known at least three people that had something go wrong at 60K or 70K miles, and Hyundai tells them the car hasn't been maintained. AT least one was the transmission. So, after going down to the Speedy-lube and requesting copies of all the paperwork, Hyundai coughed up a new transmission. Of course it took them three weeks to get the parts from Korea....
  • mschmalmschmal Posts: 1,757
    I just had an embarrassing moment delivering a new 2006 Ford Explorer XLT to a customer. This particular truck was built in September and was one of the first to get "released" it hit my dealer with "DO NOT SELL" on the original monroney.

    Anyway I am doing the break in with the customer and as I tried to demonstrate how to turn on the Fog Lights, standard in the XLT, I discovered that the WRONG HEAD LAMP switch was installed at the factory. The truck had an XLS head lamp switch with no Fog Light provision.

    How did this happen? I'm sure part of the cause was for 2006, Ford decided to make Autolamp, previously standard on the XLT optional. As such, there are 3 possible head lamp switches for an Explorer. No Fog Lights or Auto lamp, Fog lights No Autolamp and both fog lights and auto lamp.

    How is it efficient to have 3 freaking headlamp switches?

    Fords have such a Myrid of different optional combinations that its a wonder any customer EVER gets a vehcile with the equipment that they want.

    Mark.
  • chuck1chuck1 Posts: 1,405
    How is it efficient to have 3 freaking headlamp switches?

    FORD has a better idea :)
  • My friend just lost her rear window on her 2003 Mountaineer. Were the ends bent out were the hydraulic pistons are?
  • explorerx4explorerx4 Central CTPosts: 9,622
    hey chuck1... guess what? i brought my '02 in today and asked the service department to check out the rear axle noise. by the time i got back to work they had called. the rear ring and pinion needs to be replaced, can we keep it for a while?
  • chuck1chuck1 Posts: 1,405
    I was told - "Yea- there is a whine there. It's not as bad as some though. We are not replacing it". It's called customer service. One shouldn't have to "jump through hoops" to get a KNOWN FACTORY DEFECT FIXED!

    Glad you got yours fixed. However, be aware that some owners have had this done only to have the problem return later.....
  • jame21jame21 Posts: 1
    Wow, This helps me out alot! I have this whining noise coming from my rear axle as well. I just bought my 1999 Mercury Mountaineer 2 weeks ago and its already having problems. It is still under warranty though! I took it in to have the oil sending unit replaced and asked them to look at the axle and the mech. said "Oh, its just your pinion bearings going bad, you can drive on them like that for at least another 4 years... but why would I want to? Its under WARRANTY! He said it like it was no big deal at all, because it is not his vehicle! It pissed me off! My tube going from my EGR valve to my manifold has a hole in it causing a weird noise in the front and I am having a problem with them fixing that as well. NOW, my gas pedal is not engaging right! I mean it does but after a few miles, it is MUCH harder to push down and when I do accelerate it JOLTS me because its to much throddle, I guess? Any help on that one? :P
  • ustazzafustazzaf Posts: 311
    It seems Hyundai likes to tout their 100,000 mile warranty, but they do not like to pay out when something goes awry. I have known at least three people that had something go wrong at 60K or 70K miles, and Hyundai tells them the car hasn't been maintained. AT least one was the transmission. So, after going down to the Speedy-lube and requesting copies of all the paperwork, Hyundai coughed up a new transmission. Of course it took them three weeks to get the parts from Korea

    You are dead on. My friend's wife was driving her pretty Hyundai with about 14K on the odometer down to the dealer because it was having a funny noise from the frontend. She stopped at the stoplight infront of the dealership. When she released the brake and started to pull away, the engine actually fell to the ground. Guess that was the cause of the noise. Anyway, before she could walk the 100 yards to the dealership, they were rounding the corner with their towtruck. Wisked the car off the street and offered her full credit toward any vehicle on their lots no questions asked. Smartly she took one from the Jeep lot. That smells of a well known problem by their company.
  • kwikbillkwikbill Posts: 4
    I have the exact same problem with my 04 Explorer...4.6 V8...has been in shop 6 times and still no problem..luckily still under warranty...and it has not cost me anything at this point...besides some time...and the dealer that I use, always gives me a loaner...But getting close to the 36000 mile mark, I am getting quite anxious to get this problem solved...any new ideas other than ones mentioned in previous replies??

    Thanx....Bill
  • mtnman1mtnman1 Westerville, OhioPosts: 382
    Bill Ford's engineering department came up with a remedy for this situation. They fixed mine back in September 2005. Nothing is broken or damaging anything it's just an annoying chirp. They replaced a compressor pulley and it only makes the click that electricdesign stated it should make. Have not heard a peep (chirp) since. I have to say that my Lincoln Mercury dealership is the best by far at taking care of it's customers. I think that since you have had your's in for this problem that they would fix it for free even over 36,000. Go back and tell them to call in to whomever it is at Ford that addresses these things.
Sign In or Register to comment.