Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!





Forums Software - Updates and Reporting Issues

Karen_CMKaren_CM Posts: 5,023
edited March 31 in General

To ensure the Forums content is helpful to members as well as visitors, we are implementing a small change in how comments are rated. The "Awesome" button will be removed as it seemed a bit redundant to have it as well as the thumbs-up "Like". This will be beneficial in highlighting the great feedback for future functionality.

If you have received an Awesome badge in the past, it will still display on your profile.

If you have any questions, let us know!

Community Manager If you have any questions or concerns about the Forums, send me an email, karen@edmunds.com, or click on my screen name to send a personal message.

«13

Comments

  • andys120andys120 Loudon NHPosts: 16,685

    What has happened to the "Participated" section? I used it to locate the topics I was most interested in. Without it, it becomes very difficult to locate them. Help!

    2000 BMW 528i, 2001 BMW 330CiC

  • fintailfintail Posts: 33,962
    edited March 29

    Another change (or am I missing something?), the ability to post images from URLs has vanished.

    Edit: looks like manual html works.

  • MarkHolthoffMarkHolthoff Santa Monica, CAPosts: 77

    @andys120 said: What has happened to the "Participated" section? I used it to locate the topics I was most interested in. Without it, it becomes very difficult to locate them. Help!

    Not sure what happened there, but we will get that restored as soon as possible. Thanks for reporting it -- and apologies for the inconvenience!

  • MarkHolthoffMarkHolthoff Santa Monica, CAPosts: 77

    @fintail said: Another change (or am I missing something?), the ability to post images from URLs has vanished.

    Edit: looks like manual html works.

    Looks like it's been updated to a file icon on the right side of the tool bar...

  • MarkHolthoffMarkHolthoff Santa Monica, CAPosts: 77

    @andys120 said: What has happened to the "Participated" section? I used it to locate the topics I was most interested in. Without it, it becomes very difficult to locate them. Help!

    This should now be fixed. Thanks again for reporting it.

  • fintailfintail Posts: 33,962

    Weird, I don't have any of those formatting options at all. Maybe it's the browser.

    @Mark@Edmunds said:

  • Karen_CMKaren_CM Posts: 5,023

    @fintail said: Weird, I don't have any of those formatting options at all. Maybe it's the browser.

    Mark@Edmunds said:

    Looks like it's back now.

    Community Manager If you have any questions or concerns about the Forums, send me an email, karen@edmunds.com, or click on my screen name to send a personal message.

  • andys120andys120 Loudon NHPosts: 16,685

    @Mark@Edmunds said: This should now be fixed. Thanks again for reporting it.

    Thanks, that's fixed but now the gizmo for posting pictures has disappeared, can we have that back please?

    2000 BMW 528i, 2001 BMW 330CiC

  • fintailfintail Posts: 33,962

    Strange. I still don't have the formatting options - nothing. Not a huge deal for me as I am old school and use manual html without a problem, but I don't see it now either - and I am on a different computer/network/browser than before.

  • steverstever Viva Las CrucesPosts: 41,286

    Best guess is that some other bug fixes being worked on crashed the icons. Not sure of the ETA for the fix.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • Karen_CMKaren_CM Posts: 5,023

    When I first log in and open a discussion, the formatting tools aren't there. I click thru a couple and then it appears. Very weird. Mark thinks it may be browser related. I am using the most recent version of Firefox. You?

    Community Manager If you have any questions or concerns about the Forums, send me an email, karen@edmunds.com, or click on my screen name to send a personal message.

  • imidazol97imidazol97 Crossroads of America: I70 & I75Posts: 18,371
    edited March 31

    @Karen@Edmunds said: When I first log in and open a discussion, the formatting tools aren't there. I click thru a couple and then it appears. Very weird. Mark thinks it may be browser related. I am using the most recent version of Firefox. You?\

    I noticed that the handle (dots making a crude arrow) in the lower right corner of the quote box has gone missing in recent days. I cannot grab the handle to pull the quote box down to a reasonable size to enter my text. Playing with the corner of the window sometimes doubles the size of the inital box which is large enough.

    I also am missing the diagonal arrows above the box which explode it into a large box in a new window.

    I'm using XP SP3 (RIP) and FireFox which I believe is up-to-date. I did try it with my alternate browser which is IE8 and the handles were missing. I am aware the IE8 is outdated, but that's the newest MS would bless me with using on my XP.

    EDIT: When I use the box for a private message, the dots show for a second and then disappear. When I quote someone in the public forum, I never see the dots.

  • MarkHolthoffMarkHolthoff Santa Monica, CAPosts: 77

    Thanks for these reports. If you could also please take screenshots of any issues and post them here, that would be very helpful. I'll pass these along to the vendor for the necessary fixes. Thank you.

  • imidazol97imidazol97 Crossroads of America: I70 & I75Posts: 18,371
    edited March 31

    .I deleted this post because I used .jpgs and from my Paint Shop Pro that gives blurry images from captures when I upload them here.

    But I can't delete the image(s).

    Note that there's a double image from attaching a file from my computer. There's one down below where I have my signature line as well as the one below the text box. Weird.

  • imidazol97imidazol97 Crossroads of America: I70 & I75Posts: 18,371

    2nd posting with .png instead of .jpg

  • MarkHolthoffMarkHolthoff Santa Monica, CAPosts: 77

    Thank you, @imidazol97

    I've reported these issues and will let you know what we hear back from the vendor.

  • Karen_CMKaren_CM Posts: 5,023

    I've edited the title of this topic to encompass reporting issues.

    Community Manager If you have any questions or concerns about the Forums, send me an email, karen@edmunds.com, or click on my screen name to send a personal message.

  • imidazol97imidazol97 Crossroads of America: I70 & I75Posts: 18,371
    edited April 1

    Today I'm getting a Price Promise page flashing on the screen when I click my FireFox bookmark which is a link to the page for my Bookmarks. I see a header saying Edmunds, then a few empty lines, then Price Promise, then a left-justified column of auto brands alphabetically. I cannot capture this because it lasts maybe half a second then my Bookmarks page shows.

  • steverstever Viva Las CrucesPosts: 41,286
    edited April 1

    I'm seeing that too in IE10/Win7 when I click Recent Discussions. My PrtSc button doesn't seem to be working so I haven't been able to capture a screen shot even if I was fast enough.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • imidazol97imidazol97 Crossroads of America: I70 & I75Posts: 18,371
    edited April 1

    It flashed that page at me when it loads other things. Even coming back to this thread to post the picture, I was shown that page for an instant. After about 50 tries and Steve's mentioned PrtSc, I was able to capture it.

  • andys120andys120 Loudon NHPosts: 16,685

    I reported the missing helper for posting pix some days ago, it still hasn't been fixed. Why is this site so glitch prone and so slow to fix problems?

    Firefox/Win7

    2000 BMW 528i, 2001 BMW 330CiC

  • steverstever Viva Las CrucesPosts: 41,286
    edited April 1

    Maybe that's why my button doesn't work on any capture - there's no "n" on the key cap. ;)

    The bug has been reported btw. @andys120 , part of the reason is that "fixing" one thing sometimes breaks something else so the fixes have to be tested and sometimes rolled back. The vendor has been making more improvements and doing acting on more requests from us after the initial startup and break-in period. We didn't want to change much at all at first until we learned more about how everything was going to work and fit together. And a lot of the content here gets tied in with the vehicle pages on the rest of the site, so there's lots of behind the scenes stuff to account for when you tweak something.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • imidazol97imidazol97 Crossroads of America: I70 & I75Posts: 18,371

    @Stever@Edmunds said: Maybe that's why my button doesn't work on any capture - there's no "n" on the key cap. ;)

    My letters are in blue on my HP laptop. :lol: I finally got the key up command to capture it before it disappeared.

  • steverstever Viva Las CrucesPosts: 41,286
    edited April 1

    Okay, I understand the flashing was an "intended" consequence as part of some testing and should go way later today." Other stuff is still being worked on.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • MarkHolthoffMarkHolthoff Santa Monica, CAPosts: 77

    @Stever@Edmunds said: Okay, I understand the flashing was an "intended" consequence as part of some testing and should go way later today." Other stuff is still being worked on.

    Steve, it's not really "intended" but rather is an unfortunate temporary side effect of some testing that the developers are doing, which should make it easier to improve the user experience in the long run.

  • MarkHolthoffMarkHolthoff Santa Monica, CAPosts: 77

    Just a quick update on the lack of formatting we're seeing as pages load: The test we're running needs a few more hours in order to have enough data. Apologies for the extension. Things should be back to normal by 9 AM Pacific time tomorrow (April 2nd). Thank you.

  • steverstever Viva Las CrucesPosts: 41,286

    Thanks Mark, it's nice having the formatting buttons back already.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • Karen_CMKaren_CM Posts: 5,023

    Test has ended. We apologize for the inconvenience and thanks to all for your understanding!

    Community Manager If you have any questions or concerns about the Forums, send me an email, karen@edmunds.com, or click on my screen name to send a personal message.

  • andys120andys120 Loudon NHPosts: 16,685

    I still don't have the "helper button for loading a pic!

    Firefox/Win7

    2000 BMW 528i, 2001 BMW 330CiC

  • imidazol97imidazol97 Crossroads of America: I70 & I75Posts: 18,371

    There are no dots forming an arrow on the lower right corner of the posting boxes for my systems. I can't hook the corner and drag out a window to a size I want to type into.

    The diagonal arrows in the upper right corner that open into a new large box in a new window are back.

«13
Sign In or Register to comment.