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Jeep Grand Cherokee Maintenance and Repair

14950525455247

Comments

  • ebpebp Posts: 2
    I BOUGHT A 99 JGC 4 WEEKS AGO AND IT HAS BEEN IN WITH CARMAX. THAT IS WHERE I BOUGHT IT FROM. I HAVE HAD NOTHING BUT PROBLEMS WITH IT SINCE I GOT IT. FIRST IT WAS SWAY BRACING, THEN THE SHOCKS WERE BAD IN THE BACK. NOW THERE IS A NOISE COMING FROM SOMEWHERE ON THE VEHICLE WHEN IT REACHES 40 MPH. CARMAX HAS TOLD ME THAT IT IS JUST TIRE NOISE. I HAVE ASKED 4 DIFFERENT PEOPLE WHAT IT COULD BE AND THEY ALL HAVE SAID THE SAME THING. THEY HAVE SAID THAT IT COULD BE THERE DIFFERENTIAL, OR THE TRANSFER CASE. I HAVE TAKEN TO A MECHANIC AND THEY HAVE TOLD ME THE SAME THING. I TOOK IT BACK TO CARMAX AND THEY WILL NOT FIX IT BECAUSE THEY HAVE TAKEN IT TO A DEALERSHIP THAT THEY DEAL WITH. THE DEALERSHIP HAS SAID THAT THERE IS NOTHING WRONG WITH THE VEHICLE. WHAT SHOULD I DO? SHOULD I TAKE IT TO ANOTHER DEALER AND GET THEM TO LOOK AT IT? IF THERE IS SOMETHING WRONG WITH IT SHOULD I GET CARMAX TO PAY FOR IT TO GET FIXED? DO I HAVE ANY LEGAL OPTIONS THAT I CAN PRESS ONTO CARMAX IF THERE IS SOMETHING WRONG WITH MY VEHICLE? SOMEONE LET ME KNOW AS SOON AS POSSIBLE :mad: :lemon:
  • jfajfa Posts: 5
    Sounds like it to me. I felt it clunk in the steering wheel and right under my feet. The side that broke was on the driver's side. But sometimes it was hard to tell which side the noise was coming from. I would definitely check the sway bars. If you are mechanically inclined, they aren't in a difficult place to get to. But a shop could fix it fairly quickly.
  • tidestertidester Posts: 10,110
    Hi, ebp!

    Welcome to edmunds.com!

    People tend to ignore postings written in all CAPS (they are hard to read) so I advise turning off CAPS LOCK on your pc when creating a message.

    tidester, host
  • ebpebp Posts: 2
    I bought a 99 JGC 4 weeks ago and it has been with CARMAX for 2 of the weeks. That is where I bought it from. I have had nothing but problems with it since i purchased it. First it was the sway bracing, Then the shocks in the back were bad. Now there is a humming/ winding noise coming from somewhere on the vehicle. CARMAX told me that it was only tire noise. I have asked 4 different people what it could be and they have all told me the same thing.They have said that it could be the differential of the transfer case.I have taken it to a mechanic and they have told me the same thing. I have it in writing form the mechanic. I took it back to CARMAX and they will not fix it because they didn't believe that there was anything wrong with it, so they took it to the dealership that they deal with for JEEPS.The dealership says that there is nothing wrong with the vehicle. What should i do?Should i take it to another dealership that i have talken to and get them to take a look at it?If there is something wrong with it should i get CARMAX to foot the bill?Do I have any legal grounds on this situation if there is somthing wrong with my JEEP?Some let me know as soon as possible. :mad: :lemon:
  • I wrote this earlier and I have to apologize, I did use one profane word (because I am frustrated with this jeep)- sorry about that. Here is the revised post.
    Here is what I have to say about their pitch RE: warning lights- IE: Check engine light- baloney... cant alway rely on that, because it does not always come on if there is a problem! That is exactly what they told me, well if you your check engine light isn't on, then the vehichle is running fine... yeah right- 2 days later, NOT, it was stuck in reverse. I have had it in numerous times, but at least 2 times the check engine light was not on, and it was a major prob, and the check engine light SHOULD have been on. The problem is they depend too much on the jeeps' sensors and. those go bad just as often. Not to mention the computer does not always pick up the problem either, but I was told there is a hand held computer they can use while road testing it- hopefully we can try that next. If you have had your jeep in 3 times for the same problem, then check your states lemon law, especially if the one of the 3 trips occurred within the first 12,000 miles or one year which ever comes first. But, lemon laws differ for each state, California has great lemon law protection for the consumer. I now have a lawyer and he has filed suit. I didnt pay for a used, problematic vehichle- which by the way I bought it new, and these SUV's are not cheap. You sure have lived in a lot of places- I have relatives in Phoenix. Good luck w/your jeep!
  • I have to bring my jeep back in on Thurs of this week. Would anyone have any suggestions and/or ideas why my jeep will not downshift while going up hills? It used to have great power on hills, but now when I am traveling at 45mph for ex. if I try to increase my speed and have the pedal all the way to the floor it wont go any faster and loses a bit of speed. (This is not consistant). Also, when I put the jeep in neutral while stopped- I hear a loud hissing/spinning noise? Once again not consistant. Would love some feedback, thanks!!! Oh and there is a clunking noise when it goes into reverse as well. This is a 2003 JGC Laredo with 28,000 miles. Tranny has already been partially rebuilt at 26,500 miles. Could my engine be misfiring or having probs?
  • rjwrjw Posts: 1
    Hi, I bought a brand new 04 JGC in the fall of 03. It made a whining noise from the start. The head mechanic at the dealership told me they all made that noise. (should've asked to hear others on the lot) A year later we were having the power steering pump replaced. (under warranty) Never liked how it sounded when going into overdrive when accelerating, like passing someone, cruise control up hill, etc. NOW at 25,000 miles, it shudders real bad when you slow down to brake, and then when you finally come to a stop. I believe it is the ABS. So I am disappointed in my first new vehicle in many years. Oh, there is a place on the hood where the paint is peeling off.
  • Sorry to hear you have had problems already with your 2004- but it doesn't surprise me unfortunately. Just curious, what does your jeep do when you climb hills, does it kick real hard (like a punching feeling) to pick up speed? Thats what mine has done and not sure why- they told me it was normal, but that cant be good for the tranny and/or engine? Sounds like your rotors might be bad, which is very common with the jeeps.
  • Yo! Has anybody ever tried to remove the front rotors from their late-model JGC? Please see item #1079. Any advice you folks may have about this would be most helpful. Thanks! :)
  • :cry: Hi, I cant seem to figure out how to reset the tune-up reminder in the center console for Grand Cherokee 1995 Limited (the console that also shows which 4X4 mode your on and which door are open, etc)

    The manual states that I should press the select then the set button for a least 2 seconds during starting. Didn`t work.

    I also tried pressing the 2 buttons before turning the ignition on, but the display goes into a diagnostic mode.

    I also tried going into the setup menu, and change the interval between tune-up, that didn`t reset the reminder neither.

    I find that feature very useful, and would apreciate any help...

    Pat
  • Here is the warranty for my 2003 Laredo, which has the warping rotor problem. I can't wait to dump this piece of junk...

    The Basic Limited Warranty lasts for 36 months from
    the date it begins or for 36,000 miles on the odometer,
    whichever occurs first. But the following items are
    covered only for 12 months or for 12,000 miles on the
    odometer, whichever occurs first:
    • brakes (rotors, pads, linings, and drums);
    • wiper blades;
    • clutch discs; and
    • windshield and rear window
  • paulepaule Posts: 382
    Bowser,
    Are you sure you got the spark plug wires on in the correct order? It could be that or you don't have the spark plug wires all the way on the spark plugs. The fact that the idle problem started right after changing the plugs indicates you have a problem with either the order they were put on or they're not on all the way.
  • wlbrown9wlbrown9 Posts: 837
    I removed the rotors on a '00 Laredo...but it was 2 wheel drive. There were 3 little nut like disks that kept the rotor on. Once I removed those they came of easily and the replacements from AutoZone went right back on. I had more difficulty getting the calipers off...had to use a 1/2" drive breaker bar to get them loose the first time since I guess the air wrench at the factory put them on real tight.

    I have not looked at a 4 wheel drive GC, it may have an entirely different setup that the 2 wheel drive.
  • bowserbowser Posts: 3
    Quite sure, Paule. I've had these guys off and on multiple times with no problems. They seem to be fine. Since the time that I posted this I have also put in a new PCM, Idle Air Control Valve and Cam Position Sensor -- nothing improved. It seems that the problem is related to either the cam or crank sensor giving intermittent signals. Right now I have the entire wiring harness out on the garage floor and I'm going through each wire looking for any problems -- not my favorite way to spend time.
  • Thanks wlbrown9. Actually, I finished the job this morning. Turns out the rotors were just rusted on. I took my handy 3lb drill hammer and a wooden drift and just beat the snot out of them until they popped off. The rest of the job was a snap.
    :)
  • iceref63iceref63 Posts: 3
    I just got my 2001 back from the shop today. 47K currently on it. We bought the extended 7\100 warranty and they still told me it was not covered under warranty. Told me would be about $700 to fix and service man told me he sees this all the time. Will let you know what happens after I discuss this with DailmerChrysler Customer Service. Seems this is a big problem.
  • iceref63iceref63 Posts: 3
    I have the same problem, 47K on mine and I did buy the extended warranty only to be told it was "not covered". I would suggest calling the regional manager and see what he says. This should not be a normal wear and tear item. Will let you know later the outcome of mine.
  • iceref63iceref63 Posts: 3
    I have the exact same problem (2001 JGC with 47K)and even have 7\100 Added Care Plus warrant. Of course, does not specifically mention blend air doors. What did you end up doing? I am going to speak with DC customer service and see what they can do.
  • paulepaule Posts: 382
    Hhhmmm, sorry to hear that. The wiring harness deal that is.
    Electrical gremlins can be the most challenging kind to fix. Sorry I can't be of more help.
    I have heard of silicone sealant screwing up O2 sensors but even that shouldn't affect a cam\crank sensor.
  • Just to let you all know, it wasn't the tie rods or the sway bars....It was the mounting brackets for the frame.....they were loose.....he fixed it for free.....Sweet.... :)
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