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Land Rover Freelander

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  • Hi, I saw your post re: Freelander,

    I purchased my Freelander second hand at 6months old and still under warranty. It had issues right from the start…had it towed 3 times. Landrover Australia said that they will not assist because it is out of warranty. (And apart from that I had it serviced by Toyota instead of Landrover…like that makes a difference!!...its just their “get out”).

    Here are my thoughts …..

    Now that I have traded my 2000 Freelander(for $A10000.00 or $A3800.00 net - after repairs)I would like to add my story to the long list of outraged Freelander owners. Firstly I would say to any prospective Landrover buyers...Don't !!! For any Freelander owners ... get rid of it NOW!!! My 1.8lt petrol Freelander blew its head gasket right on que at 60000kms. I was told by a mechanic that the problem was a design fault in the cylinder linings, and there is no repair procedure. My only option was an engine replacement. The car was "offroad" for 6 weeks and the ordeal cost me $A 6200.00 in repairs and I lost another $A 17000.00 in depreciation over 5 years. The re-sale value of this car is appalling. I asked a Landrover dealership mechanic if this is a common fault with this car..he said "no more common than any other car". I then spoke to a salesman in the same dealership and asked for a trade figure on my Freelander in it's current state and he said..."The trade value will be low because the engine in this model has some reliability issues". Landrover Australia washed their hands of the problem saying that the car is out of warranty and they will not cover ANY repair costs. I have been told by several mechanics that the 1.8lt engine fitted to Freelanders has a lifespan of between 50000 and 100000 kms. Because of the design flaw they will ALL fail and the only option is replacement. Landrover should face reality and take responsibility for this poorly built motor car. Spread the word and take my advise, don't by a Landrover, and if you have a Freelander, get rid of it !

    I am now rid of my Freelander, but I had to take a personal loan of $A10000.00 which will now take me years to pay off….. all thanks to Landrover !!

    Terry Edwards.
  • cb4cb4 Posts: 1
    I know you wrote that you don't want personal experience info on the ' 02 freelander, but here goes. My brother bought an ' 02 freelander and liked it so much that I bought one. His then went in the shop for a new transmission. Mine went into the shop for a new trans after 20K miles. I liked the look and size of the truck so much that my original plan was to buy the truck at the end of the lease & keep the truck for thirty years. The guys at the dealership told me not to buy the truck because the truck has turned out to be a nightmare for them & the consumer. They told me the transmissions are no good
    When I see someone on the street getting into or out of their freelander I ask them about their experience with the truck. So far, every single one has responded negativeley. My dealership is very good. Can't say the same for the truck. Get rid of it. P.S. I think the heat/AC is inadequate.
  • My 02 Freelander is currently back at the dealership for this very problem! I took it in for an oil change and told them about the lights coming on. Anyway, they took a look at it and found that BOTH springs on the front had come loose and you could grab them and shake them so they'd move. I don't know for sure, but it sounded like from what the mechanic told me everything (sensors, ABS, HDC) are all in that area. They told me they wouldn't let me leave with the car as it's dangerous.

    I'm now waiting for a phone call to come pick it up. I expect the bill to be around $1200. I would recommend you check that both front springs are fastened in place securely.
  • lrownerlrowner Posts: 1
    I just had my 48,000 service completed. My freelander has an odor of exhaust / gas mixed with coolnat coming from it. Any ideas what this could be and what may have happened during the 48,000 service to start this?

    I see alot of head gasket postings, what are the symptoms of a head gasket going bad?

    thanks
  • Like many here, we purchased...in good faith...our Freelanders only to find out about all the "normal" little problems. My vehicle currently sits in the parking lot...once again... of the dealership awaiting yet another repair...the transmission. Of the ~1250 days that I've had this vehicle, almost 100 days have been in the shop (~8%), and I've not been off-roading unless you count a country dirt-road.

    I've also had the problem with the front disk brakes, every 20K miles or so, but managed to get one of those "life-time" brake pad guarantees, that includes labor if it's less than 2yrs/24K miles between brake jobs. So far that's paid for itself.

    The current state of my vehicle is DOA of the Jatco transmission. Even though I brought the vehicle in before the warranty expired complaining of the engine "racing" when it shifts between 2 & 3 gears, they found no "unusual" probem found a told me to drive it until it's reproduceable or a service light come on so they can get a computer code. Well, now that I'm just out of the warranty, the problem is reproduceable...with a 4 & F flashing in the odometer. After almost two weeks, I'm still waiting to hear from LRNA Customer Service as they evaluate "the vehicle problem history" to determine what they plan to do next.

    With an estimated repair price of ~$4,300 (rebuilt) to ~$7,500 (new), they still have not told me WHAT is broken in the trans (gear, control board, belt, etc)....only that it doesn't work and that it needs to be replaced. To make matter worse, there are no "certified/authorized" repair companies outside of Land Rover according to both LRNA and Jatco Techechnical Hot-line. So there is no one I can go to for a second opinion, isn't that considered extortion?

    Received vehicle
    Check engine light code T1000 - unknown code
    Rear view mirror vibrates
    Check engine light code P1000 - loose wire on coolant sensor
    Rear view mirror vibrates - parts on order
    Car unlocks at time by itself - unable to verify
    Mirror still vibrates - replaced
    Only one key will start the vehicle
    attempt to repair ignition key problem
    LRNA Recall - diagnostic ground wire
    LRNA Recall - hard shift software upgrade
    LRNA Recall - thermostat monitor software
    LRNA Recall - electric window fuze upgrade
    LRNA Recall - A/C hose rerouting
    attempt to repair ignition key problem
    attempt to repair ignition key problem
    LRNA Recall - diagnostic ground wire install
    attempt to repair ignition key problem - fixed 04/29/2003
    Coolant resivoir low - replaced thermostat
    Coolant resivoir low - replaced hose
    Check engine light - unable to verify
    Service Engine Soon light - VIS motors replaced
    Service Engine Soon light - performed technical alert
    Service Engine Soon light - worn gasket - replaced filler cap
    Replace left rear tail light
    Replaced driver side mirror
    Traction Control/Hill Decent light problem - replaced brake switch
    Inspect HVAC drain tube - Service bulletin 122
    Perform tech bulletin B294 ???
    Left mirror delaminating - replaced mirror
    Passenger mirror delaminating - replaced mirror
    Interior smells of fumes - broken cam cover/pcv hose, replaced
    HVAC fan not working - replaced fan and heater matrix
    Revs before shifting 2 to 3 gear when cold - no unusual problem found
    Throttle body inspection and replacement
    Jatco trans sensor updates - inspect only
    Right rear window lifter not working - replaced
    Replaced A-Pillar trim - safety recall
    RPM's jump really hight, no acceleration - Need to replace trans
    Flashing 4 and F in odometer

    For what it's worth.......
  • In my Freelander I had the same smell. It was the a broken cam cover/pcv hose leaking exhaust fumes into the cabin and the heater matrix and fan motor because of a crack leaking coolant in the cabin and being circulated by the fan. In my case the coolant was dripping on the fan a shorted it out. I also noticed a slight fog on the windshield when I used the defroster setting on the vent.

    Hope this helps.
  • calycaly Posts: 3
    We have owned our 02 Freelander for a little over a year. We have almost all of the issues discussed on this board and it was purchased with less than 30,000 miles. It has been in service more than we have had it on the road. It was in for 2 months and the transmission and harness were replaced. After the car was returned it went back in and had the lower stabilizer rod from the engine to the frame replaced because of severe front end shaking. We are so frustrated with this truck we want to know the best way to get rid of it. It is only a matter of time before the next problem occurs and the warranty will be expired. We could not afford all of these repairs if it was not under warranty. What is the best way to get rid of the car? I feel bad selling the problem to someone else. Should we buy the extended warranty and transfer it? When the buyer sees all the repairs will they run ?? The other route is to trade it in and take a big loss. Any suggestions or information from your own experience would be appreciated. Thank You Chris
  • elmorelmor Posts: 3
    In reading most of the post here, I've noted the recurring issues for the early users of the Freelander (i.e. 2002, and some other years.) So I'm certain that I would not purchase any of these models. Sorry to hear that issues have popped up for the owners.

    I have not seen issues regarding the 2005 model and was wondering if similar issues were popping up. Also have noted that the model has been discontinued and that a newer one will be coming out. From the pictures that I've seen, it looks too big for my needs even though it appears to be slight in changes.

    I'm interested in this model as I'm looking for a change in autos though I certainly don't want to get myself into what many have described, hence the question of the '05 model. Have the issues been cleared up or are they just waiting to happen?

    Wish I could figure out what it is that makes me desire one of these knowing its background. Thanks for your help.
  • bainesbaines Posts: 1
    We own a 2001 Freelander TD4 SE. On July 7 2005 it sounds like we experienced the same fault. Investigation the next day showed both main steering rack bolts fell out I first noticed this evening before on the motorway. The steering needed 1/2 turn before anything happened. I managed to get the car home. I ordered 2 new bolts from Land Rover, but I am unable to get them in, after reading your letter I guess the old ones must be sheered inside. Not sure what to do next? What was the outcome of yours?
  • Well, I've owned my Freelander since new in 2002. I have 51,000 miles on the vehicle. It has had problems, although I thought minor until now (water in the tail light, new battery, faulty starting problems). Guess you can tolerate a whole lot more when it is under warranty. I have had all of my service done at the same Landrover dealership I bought the car from on the North side of Houston.

    I was driving the car last Sunday from Nacogdoches back to Houston and along the way, stopping at a stop sign, something happened! I began to drive and the yellow light came on, check engine soon and the blinking F 4 that I am now realizing is so infamous! I had it towed all the way from Lufkin on a flatbed truck to the dealership. We have made 2 calls to Landrover customer service department and are awaiting a response on how our transmission will be handled. Of course, we are being told they are UNAWARE of any transmission problems!

    Seems like there would be an attorney somewhere that would want to handle a class action suit against Landrover for these faulty 2002 models. Anyone know of a class action suit pending???? Anyone have any suggestions on how to get the transmission repaired under warranty?
  • Those affected by the Freelander Head Gasket problem should visit http://freelander.webhop.net/ and http://home.austarnet.com.au/edwardsonline/freelanderheadgasket
    for more information and advice. Those Freelander victims in Australia: Let Land Rover know how you feel by writing to:
    The General Manager, Land Rover Australia, Locked Bag 2214 North Ryde NSW 1670.
    You should also complain to the ACCC and the Office of Fair Trading in your state.
  • cestantoncestanton Posts: 2
    Elmor posed the exact questions I've been trying to find the answers to. The LR dealer assured me that the company's reliability problems were a thing of the past. I'd like to believe him, but I think it's prudent to take his statement with a grain of salt large enough to fill the back of the Freelanderar he wants to sell me.

    Does anyone know whether, thus far, the 2005s are faring better than earlier models? Elmor, have you been able to find any useful information?

    Also, I'm confused about the quality of the Land Rover brand in general. Over the years, I've heard horror stories like the ones here and others associated with the Discovery. And J.D. Power's 2005 long-term dependability ratings (based on three-years of original-owner data) rank the nameplate second to last, with 395 problems per 100 vehicles. Yet none of the major reviews I've seen of LR's various vehicles have detailed any long-standing quality issues with the company. And with the number of them I see on the road, their reputation among consumers can't be *too* bad. Also, the LR3 was named 2005 Motor Trend Sport/Utility of the Year.

    So what's the story with this brand? Is it as simple as them making their top-of-the-line models pieces of art, while neglecting their lower-end models so badly that they wind up being pieces of trash? Or have all of their models been plagued in one form or another?

    I'd also be very curious to hear: Those of you who rue the day you drove out of the LR dealership in your new Freelander (or other), what were your impressions of the brand before you bought it? Did you subsequently find anything out about the brand (not solely through your own terrible experience) that you wish you'd known before you made the purchase?

    I'd greatly appreciate any insight (or resources you could point me to). Thank you.
  • godhelpusgodhelpus Posts: 2
    It seems quite obvious to me that the '02 Freelander was junk. I bought a brand new '05 freelander yesterday. On the ride home from the dealership, I noticed the Interior lights of the vehicle would not shut off. Currently, the car is in the driveway, battery draining and all. Obviously I will be bringing the vehicle into my LR dealership tomorrow. But has any one else had this problem? and has any one had any problems with ANY OTHER year models? Primarily an '05. Thanks.
  • Just for the record, the 2002 Freelander was named Automobile Magazine Small Sport Ute of the year. That's what swayed me in the direction to purchase and also what made me cancel my long standing subscription to that magazine.

    The testers don't have the cars long enough to run into many of the problems reported on these boards. Also, I believe that if/when the testers do have issues, LRNA is right there to fix things quickly and easily... very opposite to the dealer experience that most of us have had.

    As a sidenote, when I've complained about my service experience in the past, the regional service manager told me "we treat all of our customers equally bad, regardless of whether they bought a Freelander or Range Rover." You'd think he was kidding, but he said it dead on so who knows....
  • i just bought a 2002 freelander for 15,0000 from a jeep dealer who said it was fine all checked out,,,,i drove for 3 days lights kept comeing on,they told me to bring to landrover so i did well it needs a new transmission ,,but the best is the only reason i bought this is because there was only 19 thousand miles on it and its in excellent cond...the transmission was covered ,,but the dealer wont take any money off the sale its final....but they will set me up in a new jeep,,,or work something out with me.........im afraid to keep this car with that little miles what will be next.....i only bought it to give my daughter my 2001 crv,,which i never had any problems with
  • i bought a freelander for 15 thousand dollars with only 19 thousand miles at a jeep dealer i had for 3 days the jeep place told me they replaced the brake pads thats all in needed,,well light kept going on i called they told me to bring to land rover ,,they told me it needs a new transmission so its been there for a wk, now ,,i want them the jeep dealer to but it back,,,they wont,but they will get me into something else and work out the figures im afraid what will be next with that low milage why would a transmission go,,,noone has a answer i only bought it to give my child my honda crv 01 that i had no problems with ever,,saw this ad thought it was to good to be true,,but the car is in great cond,,,but i a little wary now of keeping it can anyone help,,,does anyone have problems with there freelander 02
  • i have trouble also with the one i bought from a jeep dealer had for 3 days lights on freelander says transmission,,,,,,its been there a wk. 19 thousand miles 15 thousand dollars i paid they wont buy back but will get me into something else please advise how i get them to buy back or lemon law in ct. thanks
  • kyfdxkyfdx Posts: 29,368
    It is a used car.... lemon law doesn't apply.. be thankful that you are still in warranty..

    Your best bet is to drive the car until it is nearly out of warranty, then sell it for whatever you can get... If the Jeep dealer won't buy it back, then quit dealing with them... anything they do to get you into another car will just be more money out of your pocket..

    If you feel you want to sell the car now, you'll just have to sell it for the most you can get, and take your lumps...

    If you read back over the last couple of years posts, you'll see that your experience is not unusual, and is not likely to get better...

    regards,
    kyfdx

    MODERATOR
    Prices Paid, Lease Questions, SUVs

  • steve41steve41 Posts: 1
    I bought a 2005 Freelander in May. It has all the options. Really nice and reliable so far. Have 3000 miles on it, and no issues. The vehicle seems to be pretty solid and well built. Traded in a Lexus RX300. The Freelander is no Lexus, but the RX's are now around $45K, while the fully loaded Freelander was just over $30K. I really have enjoyed the vehicle so far, and hope it continues to be trouble free.
  • sdmvasdmva Posts: 1
    I just wanted to take a moment to thank all of you that took the time to post your issues with the Freelander. After reading through all forty plus pages of messages, I decided not to purchase a Freelander.

    This was no easy decision I can assure you! I have wanted a Land Rover for as long as I can remember, and the Freelander seemed like a great start. In addition, it was at first quite difficult for me to connect the information provided here as applying to ALL Freelanders.

    Well, it really does seem as though the majority of brake, electrical, power, and transmission issues are almost universal for this particular vehicle. In fact, after reading this forum I finally reviewed the Consumer Reports scores. I am sure many of you are now aware that the 2002 Freelander failed miserably in the above (and other) categories.

    Good luck with your Land Rovers...hopefully I can join the club when they work out the more serious problems.

    Scott
  • jons1jons1 Posts: 3
    Its not a warranty matter The overheating & failed HG is the result of a design fault which is not detectable during servicing.
    I'm UK based but I believe your consumer laws are similar in that you cannot sell a vehicle, even a second hand one, that is not fit for the purpose. So any owners out there have got a claim. Type in Freelander head gasket problem & wait for the hit but if you own one, be sitting with a stiff drink.

    Good luck
  • jons1jons1 Posts: 3
    No they haven't cured their problems type in Freelander Problems then wait fo the hit. Be sitting with a drink!!
    We are UK based but we do have a OZZY members who join through an OZZY website. You'll find it in these posts under the name of Junklander.
  • jons1jons1 Posts: 3
    Yes you probably have a blown HG this could be caused by the garage not refilling the coolant as per the manufactures instruction thereby leaving an air pocket restricting the flow of coolant with too obvious results. Get it checked ASAP
  • elmorelmor Posts: 3
    Thanks for the replies to my question regarding the 2005 model Freelanders. I've decided not to proceed at this point after reading the past entries and the current model's end. High hopes for all those with Freelanders.

    Thanks, Elmor
  • Motor vehicle complaints
    It is widely accepted by 4WD mechanics that Freelander K-series 1.8lt engines are known to drop the cylinder liners into the block. Because the liners are steel and the block is alloy, the liners being harder, work their way into the block. The bad news is; If the liners are too low, the engine needs to be replaced - this is fact, confirmed by Land Rover. In some cases engines have been replaced several times, at average intervals of only 50000 km. That's not just bad luck.... that's a design fault.
    Just a reminder to all "Land Rover Freelander Head Gasket Failure" victims in Australia. If you have made a claim against Land Rover Australia and are unhappy with the response, you should put your concerns in writing to the ACCC office in your state. Go to http://www.accc.gov.au/content/index.phtml/itemId/54229/fromItemId/3634 for postal addresses.

    The ACCC is now collecting data on this issue and will pursue the case if there are sufficient complaints indicating a pattern.
  • Those living the Freelander 1.8lt petrol headgasket failure nightmare are urged to visit the following web site for further information and advice:

    http://www.pagetraining.com/landrover_freelander_gasket_engine.htm

    http://home.austarnet.com.au/edwardsonline/freelanderheadgasket
  • Thank you very much to all who responded with their insights on Land Rover in general and the Freelander in particular. Like a few other recent posters, I've decided against getting one. I feel for all those who've gone through the kinds of problems I've read about here. If it's any consolation--and I'm sure it won't be much--sharing your experiences is most likely saving several others (including me) from having to suffer the same kind of aggravation. So, thank you.
  • sbcookesbcooke Posts: 2,297
    Do edmunds or other real car review sites post articles on really bad vehicles? This freelander forum is full of nightmare stories from almost everyone who posted?

    While it could seem like brand bashing...it would be refreshing to see something like...This vehicle has had major problems and potential buyers should review service contracts, etc in the pros/cons section.

    Instead

    Pros Excellent on-road handling for an SUV, permanent all-wheel drive, still capable off-road.
    Cons Expensive for a compact SUV, tight on cargo space, V6 engine on the weak side, no side airbags, SE3's hard top is hard to install.

    Even something as light-handed as (insert website here) cannot endorse this vehicle due to problems reported? Consumer reports got a lot of flack for negative press, however the truth you can uncover in forums is never accurately represented in articles.
  • steverstever Viva Las CrucesPosts: 40,992
    For another data point besides the editorial side here and the forums, check out the Consumer Reviews and Ratings. There's a link at the top of the discussion with 22 current reviews listed.

    Steve, Host

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • sbcookesbcooke Posts: 2,297
    Interesting...it reads like people really like its design and feature set...however the overall negativity doesn't seem equal to what has been in this forum.

    For the record I don't own one, but like the concept and have read this forum since inception...I have steered many people I know away from the vehicle based on what I read here.
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