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2010 Chevy Equinox keeps dying- NEED HELP!!!! They cant figure it out!!
I have a 2010 Chevy Equinox I purchased used w/36k miles on it, GM "certified" & balance of factory warranty. Unfortunately lemon laws in Va don't apply to used vehicles. 3 times now it has died while driving it. The 1st time I was towed to 4 transmission places before someone actually scanned it & told me I had to go to a chevy dealer. Not wanting to wait another 2 hrs for a tow truck again, I unhooked the battery & limped it to the dealership. They had it from Fri until Mon afternoon & told me since I "cleared the codes" by unhooking the battery & rebooting the computer there was nothing they could do to help me. It shouldnt happen again, it may have been a "fluke". So they gave me a list of all the chevy dealers on my route home in case I had the problem again. Drove fine for 2 mos then it happened again, on an interstate again. This time I had it towed in & they replaced a manual shift detnet lever w/shaft position assembly. & said the same thing, I shouldn't happen again.
It DID this time I almost got run over by a loaded log truck as I coasted to the side of the one lane road (construction area). Every time it happens it starts to run rough, them I push the gas, it wont even rev the engine, check engine light comes on & "service stabiltrak" the exact same thing happens every time!! I called GM this time. They towed it in, explained that I would have to pay a diagnostic fee...AGAIN 125k miles was "high mileage" they could not authorize a loaner car, & please be patient while they try to figure it out. 5 DAYS LATER & still no vehicle, no answers. The dealership I took it to said they have been so busy with recalls they wouldn't be able to look at it until Wed (Today) I had it towed in Sat AM and this happened on Friday.I call GM everyday, call the svc dept every day & keep being told to be patient. This is an ongoing issue, 3 times in the less than 2 years I have owned the vehicle.
I do not feel the vehicle is safe, and am starting to lose any confidence in GM as a whole., the "mechanics" etc.
I know it is some kind of computer issue but really need help from anyone who has had the same issue & need to know how it was fixed & what GM did, if anything, to assist. I called GM today & asked for a technician but getting anyone other than the woman telling me to "be patient" is getting frustrating.