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Below is a link to the Federal Trade Commission web site http://www.ftc.gov/opa/predawn/F88/vwcons.txt
Oil burning is not a new problem of VW. However, according to the consent order from FTC, Volkswagen must place advertisements in national magazines, distribute posters to its dealers, and add statements to its owner's manuals which disclose the availability of arbitration to owners. These notices will also highlight the fact that arbitration is available to remedy certain past oil consumption-related problems. Under the consent order, Volkswagen also will make publicly available, for 1984 and later model cars, the product service bulletins it routinely sends to its dealers. In addition, it will also prepare easy-to-understand summaries of the moresignificant bulletins. Volkswagen will advertise the availability of service bulletins through new car window stickers, owner's manuals, brochures, and other printed promotional materials.
Did VW really comply with the above consent order? How many VW oil burning victims bought the vehicle without knowing the previous oil burning issue VW has because VW didn't disclose it? If these victims knew ahead of time, will they still buy the vehicle? Oil burning victims, please document all your repair orders, and file a complain at the www.ftc.gov. Hopefully, when the FTC is flooded with complains regarding similar issues, they will investigate into it. Also, remember to check out the lemon law, hire a lemon law attorney if needed, or check out the BBB arbitration program.
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