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VW New Beetle Problems

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  • sailing216sailing216 Posts: 98
    We have a 02' orange turbo auto beetle and it's trouble free, so far. I do not like the auto tranny when the car is cold. As for a college student buying one, I would not recommend it. We leased ours which was a great move since we don't drive any highway miles. The car is a blast to drive, but I don't think it'll be reliable in the long run. My in-laws Jetta is an electical nightmare (00 GLX model with 56k), my 93 Passat...we'll I'm donating it to say the least. I sold my 89' Toyota Celica with 167k miles and it was as strong as the day I bought it. The beetle is a blast, but for the same money I'd pick up an Acura RSX or you can get a great deal on a year old Celica GTS. Both cars are just as much fun, faster, and extremely reliable. Bugs have lost their appeal and prices are dropping fast. This fall the convertible comes out (November 4th Autoshow in Miami) and those will have the cuteness for a few years, but people will forget the hardtops. For college students, Toyota, Honda/Acura, Nissan, Mitsubishi are the cars I'd look at with the latter 2's depreciation in the first year making them a good buy. Drive the Nissan Sentra SE-R or Mazda Protege MP3 for excitement, a year old Eclipse convertible for fun and sun, all about 18k or less.
  • cosmos3cosmos3 Posts: 2
    I purchased a New Beetle in 98 and it has been an absolute lemon - constant electrical problem - mass air sensor(about $400)- early tire wear - spent about $1200 already and it now needs another trip to that expensive shop as the engine light came on yesterday. I called the VW "advocate" and asked if they didn't have some kind of after warranty program - you know the answer. I drove Rabbit diesels for years and they were much better that this - even thought they rusted out. They need a lesson in PR.
  • 8u6hfd8u6hfd Posts: 1,391
    You got Goodyear Eagle LS was the stock tires (known for its horrible wear in VW's, many have gotten free replacements at the dealership)

    Mass Air Flow Sensor....big suprise here. A common MKIV problem. Luckily VW recently cut the prices down to about $55.

    At least you didn't have a window regulator problem.
  • fifilundfifilund Posts: 2
    Enjoyed the 39 month ride. 99 GLS. Green. Great little car. It didn't use oil. It didn't wear tires. (25000 miles) The car looked like the day I took delivery. My expenses where $15.00 for the 15000 mile change I had at the Good Year Dealer and 25 for a hub cap that fell off.

    I took extended warantee since I only had 24,000 warantee. I've owned 4 other VW's and I know the dealerships repairs are costly and not always correct.
    List of repairs covered. All window switches broke several times. The gas flap was repaired twice. Each time they said it was something different but the first repair it still was hard to close. The Bettle was always back on the road in less than a half day and being green was a great traffic car here in South Florida.
  • fifilundfifilund Posts: 2
    Enjoyed the 39 month ride. 99 GLS. Green. Great little car. It didn't use oil. It didn't wear tires. (25000 miles) The car looked like the day I took delivery. My expenses where $15.00 for the 15000 mile change I had at the Good Year Dealer and 25 for a hub cap that fell off.

    I took extended warranty since I only had 24,000 warranty. I've owned 4 other VW's and I know the dealerships repairs are costly and not always correct.
    List of repairs covered. All window switches broke several times. The gas flap was repaired twice. Each time they said it was something different but the first repair it still was hard to close. The Bettle was always back on the road in less than a half day and being green was a great traffic car here in South Florida.
  • gunnelsgunnels Posts: 1
    In the summer of 1998, it was my dream to own a brand new Volkswagen Beetle. I had never bought a Volkswagen before. In the past, I have owned a new 1993 Honda Civic and before that I owned a new 1989 Chevrolet Z-24.

    In October of 1998 I purchased a new red 1999 Beetle that I purchased immediately.

    My dream had come true, or so I thought. Unfortunately, I have had repeated and expensive repairs, none of which were my fault. One of the main reasons that I bought a new Beetle was due to its very good reputation and my belief that it would rarely, if ever, need any major repairs. I could never have been more wrong.

    Not only have I had to pay a lot of money for these repairs, but the entire service department at Alexandria Volkswagen has been extremely rude, inconsiderate and incompetent. The worst employee at Alexandria Volkswagen in my humble opinion is Cezar Garcia. Some of his unprofessional comments that come to the top of my head include, “Look, just chill out,” and “Hey, we don’t make the cars, we just service them.”

    Here are the specific things that have gone wrong with my car:

    1. Less than 18 months after I purchased my Beetle, three times in a row the car would not start when I tried to turn it on. Each time, I had the car jump-started. After the third time, I had my car towed to Alexandria Volkswagen. Since my car was still under warranty, luckily I didn’t have to pay anything. But, before I had my car towed to Alexandria Volkswagen, I called to let them know that I was coming and explained that this was an emergency. At first, they said that the soonest they could get it fixed was in 2 weeks. After complaining, they reluctantly let me tow the car there. When I took it there, they said that it would take at least a week to get it fixed, but didn’t offer to get me a loaner. When I asked to get a loaner, at first Cezar Garcia, the Assistant Service Manager, refused. It was only when I explained to him that I was entitled to a loaner, that he reluctantly gave in.

    They never did explain exactly what went wrong with my car, but apparently it had something to do with a computer malfunction. While this was under warranty, I still missed several important meetings at work in Washington, DC as a result.

    2. About 1 year later my driver’s side window collapsed inside the door through no fault of my own. It cost $300 to repair. When I was at Alexandria Volkswagen to get it fixed, more than 1 person told me that the same thing happened to them. Again, more valuable work time was lost for me.

    3. Less than 2 months later, every time I turned on my car a loud beeping noise would sound and a flashing red light appeared. According to Alexandria Volkswagen, the light appeared in error and it cost $40 to fix. Yet again, I had to take time off of work to get it fixed.

    4. Approximately 2 months after that, my low-beam headlights wouldn’t work because of an error in the electronics. I knew it had to be the electronics because both of my low-beams had burnt out less than a month before this occured and had to be replaced. The driver side low-beam cost $90 to replace at that time. When I took it to Alexandria Volkswagen, sure enough it was an electrical problem, which they said they could only “temporarily” fix because they didn’t have the right parts. This temporary fix cost me $80. A permanent fix will cost $100.

    5. About 2 months after that, my speedometer broke down, again through no fault of my own. I scheduled an appointment with Alexandria Volkswagen on a Saturday and told them what the problem was. The receptionist told me to just tell a service representative what the problem was when I got there which I did. Cezar Garcia, the Assistant Service Manager, told me that it would cost $78 just to look at the speedometer without giving me a cost estimate. The receptionist at Alexandria Volkswagen never told me that it would cost money before they could give me an estimate. Yet, I signed for it anyway after complaining. When I asked to speak to his supervisor Mr. Garcia refused. Mr. Garcia showed absolutely no concern about my complaints whatsoever which is what he always does every time I’ve had to deal with him.

    After waiting over an hour, I went outside to find my car in the parking lot. Mr. Garcia was outside as well and I asked him if anyone had even taken a look at my car yet. He told me that a mechanic looked at it, but that it was “too complex of a problem for a Saturday” and I would have to re-schedule the appointment for a week day. This made me very frustrated. After all, I specifically called beforehand to let them know what was wrong with my car. If they already knew there might be a problem getting it fixed on a Saturday, why didn’t they let me know upfront, I asked Mr. Garcia. His reply was “Look, just chill out.”

    Mr. Garcia never once apologized for the mix up.

    That was the last time I will ever go back to Alexandria Volkswagen. After that, I made an appointment with Martens Cars of Washington, DC. When I told them that I was having problems with Alexandria Volkswagen, their reply was “Yeah, you and everyone else.”

    The service people at Martens Cars thus far have been very helpful and friendly. Unfortunately, their diagnosis was repeatedly wrong. At first, they told me my speed sensor was broken and it would cost $195 to fix. I told them that this was covered under my Powertrain Warranty, which at first they did not believe. But, after they checked, they agreed that this was under warranty, to my relief.

    But, then, they called me to tell me that they were wrong. It’s not my speed sensor, but the problem is my instrument cluster, which would cost $750 to fix and is not covered under my warranty.

    Fortunately, they were wrong again, and called to explain that it would be under warranty.

    6. After that, my passenger’s side window collapsed inside the door through no fault of my own, the exact same problem that occurred with my driver’s side window. It cost $277 to repair.

    7. My passenger’s side door would not open from the inside. It cost $154 to “temporarily” fix.

    8. The air conditioning broke down and needs a new compressor. It will cost $1,879 to fix. Volkswagen said that they will cover 50% of the parts and labor, but it will still cost me over $900 to get fixed.

    My dream has now been crushed under a wave of bills and lost time at work. I don’t know if there is anything you can do, but after this experience it does not look like I will be buying the new Volkswagen that I planned on purchasing.
  • I loved the New Beetle. It was my dream car. And I hated it after 3 years of owning it - the repairs were so absurd. My car to date has spent well over 30 days in the garage and has cost more in repairs than both of my last two 10-year-old VW Fox cars combined. Now THAT is just pathetic. I finally decided to trade it in when my car started to consume oil at a ridiculous rate. My mechanic told me to call VW and just demand a new car. However, the 800 number proved to be pointless and it was already out of warranty (gee...). My car has had the wire harness re-engineered and hand-delivered to the garage, front and rear brake pads and rotors, both 02 sensors replaced, floor mat pegs "fixed", side seat holds "fixed", etc. In 3 years?! And then it starts to go through oil like no tomorrow? At 3k the engine oil light comes on - many times I've had to replace oil before the next scheduled maintenance. I take care of my car but JEEZ I don't want to have to replace oil every single trip I take with the car. I just felt like I pretty much was owning a 10-year-old car again, not a 3-year-old one. I finally gave up and traded in the darn bug. I probably will not buy another VW car after this. I loved both Fox cars that I had owned, but not this bug.
  • I own a 2000 diesel beetle, after reading just a few of these problems I thank my lucky stars that I bought the diesel. I've had it 24 months and I have 105,000 miles on it. The only time that it has been back to the dealer was to replace the driver's electric window switch. I use Mobil Delvac 1 / 5W-40 motor oil and change it every 15,000 miles. It doesn't use a drop of oil either. My only real complaint with the car is the blind spots, especially the huge exterior mirror on the driver's door. Have come close several times to hitting someone crossing the street cause I didn't see them. Oh yah', left front wheel bearing gave out at 100,000 miles.
  • Bought my shiny new black GLS TDI in Feb 1999. My first brand new car. Now, it it August 2002, and let's see: Tires worn out, needs new rotors X 4, driver and passenger window regulators both replaced at $600 each, I've been through 5 headlight replacements at over $65 each; the glow plug relay is bad and needs to be fixed for $400, the trunk lock has been broken for a year now, and at an estimated $500 to start I will not fix it, the fuel door has been repaired twice, the remote holder over the mirror replaced once, the rear view mirror vibrated so badly I could not see in it, and $75 dealer oil changes. I regret the day I bought it. It is fun to drive though, but for a new car I did not expect to be infusing so much additional cash into it. This was my first and last VW product.
  • Oh my I wish I knew about this town center earlier!!!!
    I bought a 2000 turbo glx (#1 we call it) it had 520 miles on it and left us stranded on rt66 in Northern VA. Towed to the dealer Tischer in Laurel, MD. After a week ++ they couldn't put humpty dumpty together again...transmission failed. The east coast rep replaced my car. Okay new car a month later....Day two of new car it freaks out and indicator light doesn't show what gear you are in. And will not go....it was the multi function sensor switch. The rep at the dealer could not believe I was back....Did I want to keep the car? Well you know damn was I naive. It went down hill from there. I won't bore you with details just the the horn, cd player, floor mats, hood release, twice the air flow sensor, instument panel, rotors and brake pads, I am sure I am missing something, had to be replaced....
    I bought an extended warranty the best investment I ever made!!!!!! They should be looking into this peice of crap they are paying for. I sold it.
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