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Toyota Highlander Maintenance and Repair

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Comments

  • jim70jim70 Posts: 27
    Just interesting info as stated by the:

    American Heritage Dictionary -

    Steer - Steering

    v. steered, steer·ing, steers

    To guide by means of a device such as a rudder, paddle, or wheel.

    To direct the course of. See Synonyms at conduct.
    To maneuver (a person) into a place or course of action. See Synonyms at guide.

    To guide a vessel or vehicle.
    To follow or move in a set course.
    To admit of being steered or guided: a craft that steers easily.

    Stearing - not found - Only Acronyms
  • steverstever Viva Las CrucesPosts: 41,966
    Wwest has been on the stearing kick for a while now, but we indulge him. :shades:

    Mikefm58, you may be interested in some of the online sources in the Online Repair Manuals guide. The Technical Information System is one listed there for Toyota, but it's not cheap.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • Hi,

    i told the dealer that when I drive down a straight road the steering wheel is not centered, but it's slightly off to the right. I guess being that they are pro's they would know what that meant. If my steering wheel is exactly centered the vehicle pulls slowly to the right...not good.
  • wwestwwest Posts: 10,706
    Oh, different "story"...

    ALL, or almost all, of our roads in the US are crowned at the center to provide for quick water run-off. That results in vehicle pulling (sliding really) to the right even if the alignment is correct with the stearing wheel perfectly centered.
  • wwestwwest Posts: 10,706
    Google for:

    stearing

    "nough said....
  • It's steering, not stearing.
  • bdymentbdyment Posts: 551
    You just can't convince Mr. West that he is wrong about the correct spelling for steering. He is obviously a knowledgeable fellow who cannot admit he is wrong regardless of the facts.
  • at this point should I let the service manager know or just tell the service advisor to have the tech fix it?
  • wwestwwest Posts: 10,706
    I don't dispute that "Steering" is probably now the more common spelling but at the same time I find that "stearing" is still widely used.

    So, IMMHO there is no "right or wrong" of it.

    So I'll go with what I learned in Mr. Furman's 5th grade class at primos.
  • jim70jim70 Posts: 27
    Merriam - Webster Online

    Strearing:

    The word you've entered isn't in the dictionary. Click on a spelling suggestion below or try again using the search bar above.

    Suggestions for stearing:
    1. steering
    2. starring
    3. staring
    4. storing
    5. stirring
    6. string
    7. storying
    8. steading
    9. stearins
    10. stealing
    11. sterling
    12. starching
  • Geez. Half the people on these boards use "breaks" instead of the proper term "brakes." Does that make it right?
  • steverstever Viva Las CrucesPosts: 41,966
    Y'all please give us all a brake and take it over to Grammar and the Peeves that Pet It.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • Wow! I thought you were kidding Steve but there really is such a board.
  • steverstever Viva Las CrucesPosts: 41,966
    Hay, wood I stear you wrong?

    Moo.... :shades:

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • 1. Will Toyota accept owner accomplished maintenance as being sufficient if warranty issues arise in the future?

    2. 5,000 and 10,000 mile checks are straight forward with engine oil, filter, tire rotation and visual inspection of the brakes. Will receipt of oil and filter purchase and one's word that you rotated the tires and inspected the brakes suffice or some other form of documentation such as pictures necessary?

    3. 15,000 and 30,000 checks involve the above items plus other inspections. Do these inspections have to be accomplished by a licensed/certified mechanic or can a owner preform them and still satisfy Toyota?

    Any information/input regarding above questions will be greatly appreciated.
  • kenlwkenlw Posts: 190
    ... on the failure, the cost and the general attitude of both parties at the time.

    receipts are usually sufficient to "prove" proper oil changes.

    the law states that any maintenance REQUIRED can be done by someone other than an "official" service dept. Warranties cover failures, and an inspection will not prevent a failure in most cases. If you can inspect for a bad bearing, Toyota will still fix it under warranty if they agree it is bad.

    If you cannot inspect for it (a bearing or anything else), you need to find someone who CAN inspect it (no one does it for free), then if something is found, Toyota will do their own inspection and perform the replacement under warranty.
  • Quote from Toyota owner's warranty information booklet
    "Any failure or noncompliance caused by improper maintenance or repairs is not covered by this warranty"

    It sound as if there is a lot of room for argument in the the manufacturer's favor if warranty issues do arise depending on the type and cost of the warranty work. Recently having purchased a new vehicle and looking into which route to take for maintenance (Dealer, independent shop, or do-it-yourself) one would want to make sure warranty issues will not be a problem if required maintenance was performed by the owner.

    All Toyota dealers and most independent shops with properly licensed mechanics performing the maintenance will eliminate any warranty issues but do-it-yourselfers are taking a risk, however small that may be, that Toyota will prevail in a court of law.

    The question would then be, is all this worth the savings one will accrue by doing it yourself. Probably not especially if you are planing to purchase extended factory warranty. Just might have to cough up the scheduled maintenance cost however unreasonable and sometimes unnecessary they might be.
  • phrosutphrosut Posts: 122
    I'm one that does all my own maintenance. If there's a warranty argument they'll have to prove it was a problem caused by maintenance or lack thereof. I bought the extended warranty more for potential computer and heater control unit failures than anything else and paid a little more for a refund if we don't use it.

    I'm 3/4 of the way to the end of our extended warranty and still hoping for my money back as we've still had no warranty work done in 75K miles.

    Phil
  • "The question would then be, is all this worth the savings one will accrue by doing it yourself."

    That is only half the reason for DIY maintenance. When you hear all the stories about forgetting to tighten the drain plug or oil filter or just forgetting to put the oil in all together, it is scary. Also you can't be sure what grade oil they are actually putting in. When they do a quick change, they often don't let the oil completely drain before screwing the plug back in. I KNOW I do a better job than the dealer with that kind of maintenance. I keep a log and receipts for the oil and filters and have never had a problem.
  • You bring up a good point. Some of the costliest warranty work may involve items that are not directly related to required maintenance such as computer components, A/C, audio, power doors/windows and even the power sunroof as mentioned by earlier postings. You must have a non-Toyota extended warranty as I am not aware of such an incentive with Toyota's extended warranty.

    Desertguy brings up another point regarding the quality of service at dealers or independent shops. Unless you do the work yourself, you are relying soley on the shop's word that the work promised was actually performed and preformed correctly.
  • Investigate the Toyota Extended warranty( I wouldn't have a third party) On the Toyota Financial Services page. http://www.toyotafinancial.com/consumer/tfs.portal;jsessionid=2x2vGWWP4v0mJBsxm3- J5nJ9jh8z8QBWTvRfsHglkjyTjsS7GZfhL!11052576!195376879?_nfpb=true&_pageLabel=pg_T- CUVProtectionPlan

    Check out what it covers which is virtually all components of the car except wear items such as brake pads. A couple added points: It provides a free loaner when car is out of service and it is transferable if you sell your car which is a great incentive for the new buyer.

    I have the 7 year 100,000 mile Platinum Warranty with 0 deductible. Cost me $804. Ignore the pricing on the web page as dealers can and do charge whatever they want. One major problem with the air conditioning will pay for it.
  • Thanks for the warranty link. I have looked into Toyota's extended warranty and I would not purchase any other than the manufacturer's warranty. You are correct about the prices that they are all over the range. There were postings on other forums, I believe Prius', that had info on where and how to go about purchasing one.

    My comment about the refundable cost of warranty should one not use it at all was directed at "phrosut" as he/she stated that he/she was on his/her way to a complete refund of warranty purchase price for not filing a single claim. Far as I know, Toyota's plan does not have this clause. I did hear that some third party warranty does offer this benefit.
  • On another forum, a message was posted that the person had the extended Toyota Platinum Warranty and the refund clause if it was not used. Before jumping all over him about how that can't be, :) I contacted Toyota Corp. and they told me that yes it was a dealer only option and while most did not offer it, a few did. This dealer was on the right coast.
  • This is the first time I've heard that Toyota's extended warranty is refundable if not utilized. It sounds like something worth looking into. But, I have a feeling that the dealer who does offer this option will ask for something close to MSRP for the warranty and are not included on the list of dealers posted in an another forum (Camary, not Prius) who were offering the warranty at competitive prices.
    Another decision to ponder as to which way to pursue.
  • phrosutphrosut Posts: 122
    I have the Toyota Platinum extended warranty, purchased from my dealer. I was going to buy it online as I had about 33,000 miles on the car, but called my dealer and they matched the online price and also offered the "money back" policy for another couple of hundred $$ IIRC.

    The "catch" on the money back is that you have to submit the required paperwork in a very narrow window when the 7 years is up, mileage doesn't matter. (2 weeks comes to mind but I may be remembering incorrectly). You also have to prove that you still own the car with a copy of the current registration.

    We've marked calendars, and made notes, and have the exact time programmed into an electronic calendar. I may take the required paperwork to the dealer just before I send it in and have them verify it and confirm that the company is still in business (the warranty-money-back company).

    Phil
  • I'm just curious phrosut, if you get a minor repair issue that may only cost around 100 bucks, you just going to eat the cost? Hoping that you can get a full refund if you have no other problems.
  • It sounds like a third party (non-Toyota) is involved in the refund program. One has to decide if $200 or so extra on top of Toyota's extended warranty is worthwhile hoping one does not need to use the extended warranty.
  • phrosutphrosut Posts: 122
    Actually a minor repair issue of $100 I'd pay for. It's the one's at or over $500 that would be the REAL gamble: fix it and get the warranty money back? or fix it, then fix something else, then something else, etc.

    The module for the heating/AC was $900 plus labor (as posted here, IIRC) and was a big factor in my buying the extended warranty. Since then, there've been posts detailing the simple repair that those units usually need.

    The sunroof repair is another biggie, but that problem hadn't been yet posted when I got the warranty. I'd use the warranty for that!

    Phil
  • I looked around all the websites, where did you get it for $804. $880 was the best I could find.

    Thanks in advance.
  • desertguydesertguy Posts: 730
    I'm not allowed to post the name of the contact or phone on these boards as it can be seen as advertising. If you click on "desertguy" and my forums profile, you can send me an email and I will give you the info.
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