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Buick Rendezvous Maintenance and Repair

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Comments

  • afmarkafmark Posts: 7
    Hi,
    I too have the same problem (3 times), and it occurs when the air has been on for an extended time. This never happened during the cold months in Maine, but with summer upon us it looks to be a continuing problem.

    You might search the previous messages. There is one owner who claims that disconnecting the battery from the fuse box for a few minutes and reconnecting it will solve the immediate problem. I have not tried that but now carry a wrench so I am equipped to do the job. It appears to be a pretty simple task. If it works, I plan to put a quick disconnect (knife switch) between the battery and the fuse box.

    Incidently, I told the dealer about this "fix" and they said that would clear the computer.

    It appears the Buick has a problem they refuse to admit to. I have called GM and am still in discussions and I doubt they will be of any help.
  • ragtop262ragtop262 Posts: 58
    Nidge:
    What exactly do you mean by "riding bad"?? Is the ride too stiff, too soft, too noisy or what?? If you give specific details maybe someone can help.

    FYI - they don't all ride bad, I have 61,000 miles now and it still has the same plush ride it had when new. Nice and soft, but no squeaks, rattles, etc.
  • We got the car back today. They replaced an E7450 sensor module and an N2320 Switch, Ignition. I believe that replacing these replaced the Passlock system. The car seems fine so far. It was 104 F in Raleigh today with a heat index of 112 F. I put about 20 miles on it and refueled it and it started right up and ran great. I hope it's fixed for good.
  • nidgenidge Posts: 18
    Hello,
    What I mean is this. On a nice smooh road, the ride is good. But when the road gets less then perfect, the ride becomes very harsh. The tires feel like they are greatly overinflated or that the shocks are shot. Only it can't be the shocks because there is no bouncing . Normal tire pressure is listed at 35p.s.i. I have even dropped to pressure to 31 p.s.i. and no difference. Could be the bad roads around here to. Tok it in and had things checked out at dealer and found nothing wrong. Guess I'll just have to live with it. Thanks for your reply. Be nice if there was an answer. :confuse:
  • claude3claude3 Posts: 4
    Hello,

    I just spent the last few hours reading this forum and must say "Wow!" I wish that I had known all of this before I bought this car. Anyway, I bought a used 2003 Buick Rendezvous CXL with AWD back in March. It had 40,800 miles on it then and now has 45,000. Everything has been great until last week. Shortly after filling the car up with gas, it started to have ignition problems and the "service engine soon" light came on. When I would crank it, there would be a bit more cranking than usual before the car started. Also, it would sometimes stall requiring additional cranking. It idles a bit rough as well. During a trip this weekend, the car actually cut off while decelerating at a highway off-ramp a few times. My assumption has been that I got hold of a bad tank of gas and need to simply drive it all out. However, I fear, after reading these forums, that more is a foot.

    I drove all but a gallon of the "bad gas" out yesterday and put in 17 gallons of premium 93 octane. At least momentarily, the car started better. However, I have noticed the same symptoms persist today (some stalling at ignition, rough idle, stalling during deceleration). In reading this thread, I have noticed that others have had a similar problem. However, before assuming the worst and running to the dealer, I am wondering a few things:

    1. The manual says that low-quality gas can have this effect on a car and that I would need to use at least a tank of high quality gas before the "service engine light" went off. Does anyone have any experiences with "bad gas" in these vehicles?

    2. Could this be the ignition relay switch, which was the subject of a recall for Rendezvous's and Aztecs produced between Oct. 2003 and March 2004? Here's information that I got from the NHTSA website:

    ON NOVEMBER 10, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE THE FAILURE, MALFUNCTION, OR OTHER UNSATISFACTORY PERFORMANCE OF THE ENGINE CONTROL SYSTEM WHICH MAY RESULT IN ENGINE STALLING IN CERTAIN MODEL YEAR (MY) 2004 BUICK RENDEZVOUS (GMT257) AND PONTIAC AZTEK (GMT257) VEHICLES ALLEGEDLY CAUSED BY IGNITION RELAY FAILURE. ODI IS AWARE OF 68 NON-DUPLICATIVE COMPLAINTS AND 1092 WARRANTY CLAIMS RELATED TO THE SUBJECT ISSUE. THERE ARE NO KNOWN CRASHES RELATED TO IGNITION RELAY FAILURE ON THE SUBJECT VEHICLES. BY LETTER DATED APRIL 19, 2005, GENERAL MOTORS CORP. (GM) HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NTHSA RECALL NO. 05V-157) TO REPLACE DEFECTIVE IGNITION RELAY MODULES IN APPROXIMATELY 34,996 SUBJECT VEHICLES BUILT BETWEEN OCTOBER 13, 2003 AND MARCH 8, 2004. THIS PERIOD OF VEHICLE PRODUCTION IS ASSOCIATED WITH ESCALATED WARRANTY CLAIMS RATES AND COMPLAINTS THAT ALLEGE ENGINE STALL DUE TO IGNITION RELAY FAILURE. GM HAS IDENTIFIED PARTS SUPPLIERS WHO USED MATERIALS CONTAINING SILICONE IN THE MANUFACTURE OF SPECIFIC COMPONENTS FOR THE IGNITION RELAY MODULE. SILICONE CONTAMINATION CAN RESULT IN SILICA DEPOSITS FORMING ON THE CONTACTS AS THE RELAY SWITCHES AND THE HEAT GENERATED BY THE RESULTANT ARC CONVERTS THE SILICONE TO SILICA. SILICA BUILD-UP ON THE CONTACTS IS PROGRESSIVE AND MAY PRODUCE A VOLTAGE DROP ACROSS THE RELAY SUFFICIENT TO CAUSE AN INTERMITTENT NO-START OR ENGINE STALL CONDITION. WARRANTY ANALYSIS INDICATES THE INCIDENCE OF NO/HARD START VERSUS ENGINE STALL TO BE EQUAL. ANALYSIS OF TOWING CLAIMS AND DETAILED SERVICE RECORDS INDICATES THAT VEHICLES MAY EXPERIENCE RESTART DIFFICULTIES AFTER A STALLING INCIDENT APPROXIMATELY 20-30 PERCENT OF THE TIME. THE USE OF SILICONE MATERIALS IN THE MANUFACTURE OF THE SUBJECT IGNITION RELAY HAS BEEN DISCONTINUED. THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

    Again, I am going to try not to assume the worst, but any responses are welcome.

    Thanks,
    Rex
  • gail04gail04 Posts: 51
    Hi,

    Please see mine..I think numbers 3943 and then one close to that about the car riding hard. My car is 04 AWD Rendez...I bought it with 1500 on it, and have only 4K on it now...It's going to dealers on Monday, and being serviced not by an adviser, but the SERVICE MANAGER. I promised the folks here, I'd let them know all what happens between harsh ride with affinities, squealing brakes, a/c switch and whatever else. Good luck. Keep pursuing the dealer...
  • mnyhats1mnyhats1 Posts: 19
    Sorry, afmark! I gave the wrong initials. Check out Message #971 but here's the site: http://www-odi.nhtsa.dot.gov/cars/problems/complain/complaintsearch.cfm

    Apparently, if enough people complain at this site, the issue becomes a recall. Everyone here should go to this site and report their RDV problems.

    Since I had the wheel bearings fixed, everything else has been fine, especially since GM finally paid me $494.80 back for the second repair. I put new brake pads on today (on the rear) and at 75,000 miles, the front was great and the back pads were showing wear but I believe this is normal wear. After reading all of these other problems, I'm feeling pretty lucky!

    Good luck!

    mnyhats :D
  • gail04gail04 Posts: 51
    Hi Ragtop and JK27..
    It's Me again..Gail! I promised a follow up to you so here it is. Finally, the day came when I took the car to the dealer and it was literally worked on by the Service Manager watching it for the day. Here goes-Car was there all day until 6pm.
    Brake Pads- "not brake pads"- but "rust/dirt" build up on the wheels. Does this make sense to you guys? They cleaned all the pads, pulled off all the tires to check brakes, all was fine. (Car is 04 AWD w/ 4K on it). This I am told, was the heavy thumping noise in the front. I was then told they heavily lubricated everything they could under the body that could be lubricated, and told me every time I do the oil change (did that today too), that it is recommended for these vehicles. The A/C fan shutting itself off when it's 100 degrees outside, is a Resister and the replaced that. They also let some air out of the tire to soften the horrendous ride of "hard knocks" :O) I"ve been complaining to you about, (Those affinity H/T tires), and then did something to front and rear suspension so they'd be in "sync" per se. I really can't explain this, other than to tell you to put your hands thumb to thumb, and let that be the frame (this is how it was explained to me).Now with both thumbs nail to nail, move the hands up and down ...IE: one up and one down like on a stair climber. Supposedly, the suspension on one side hits the road and bumps before the other side, because the highways are "warped" if you ...to correct that, they balanced something out (not an alignment..something that could be adjusted along the frame under the car) and oiled up a "shaft"...I hope I'm not totally confusing you all. The shaft wasn't going in and out as smoothly as it should and now those hands of yours should flap up together and down together in the above example. Thought everything was ok..was ready to go at 6pm, Serv. Manager asked me to go for a ride with him and so we did. Immediately, thump, thump, thump! He turned the car around and drove it right into shop, saying this is unacceptable. He put the car back on the lifts, and thought maybe spare tire was loose, but it wasn't. He now things it could be a rear "bushing"? He's told me to drive it w/o any fear of safety issues, and when it rains (If I can take the noise that long), if it doesn't do it when it rains, then it's the bushing because it'll be lubricated from rain water. If it does do it, then it could be the control arm or something. I'm sorry......I don't know much about this stuff, but hope you can get the gist of it and tell me if it sounds right or not. This dealer seems sincere, does care, and did soften up the ride home..I don't know about dropping the air pressure, as to whether it'll ruin tires faster or affect the handling. He's told me no to both. Any thoughts on the rear thumping?? TO me, it sounds like it's in front, but immediately, he told me it's def. in the rear. Sorry this is long, but wanted to get back to you all, and maybe there's something to help others here. Thanks much! Gail
  • afmarkafmark Posts: 7
    Thanks for the information. You might want to note this defect on the NHTS web site http://www-odi.nhtsa.dot.gov/ I got the address from another member and I posted my complaint. Apparently this seems to be the only avenue to document these type problems.
  • afmarkafmark Posts: 7
    Thanks for the help mnyhats. I went to the site and logged my complaints. What bothers me is Buick has to know how many problems they have had with starting, wheel bearings and such, but of course they refuse to admit they have that kind of data available.
  • jmd2110jmd2110 Posts: 2
    Yes. We had to have the electric motor for the passenger side mirror replaced a few months ago. After backing up, it would get stuck in a downward position and
    acted like it was having spasms trying move back into upright position.
  • This summer, my 2002 Rendezvous began having re-cranking problems after driving around in the heat and humidity. Since it re-cranks some of the time but not others, no one seems to know what's wrong with it. Also, the problem doesn't seem related to re-fueling but does appear to be related to the heat index. Up until today I've been able to let the engine rest 15-20 minutes, and then it would restart. Unfortunately, this afternoon that didn't work, and I'll have to have it towed to the dealer tomorrow. Is your Rendezvous still restarting and is the new E7450 sensor module & N2320 Ignition Switch (Passlock System?) continuing to solve the problem? Thanks
  • afmarkafmark Posts: 7
    Hi,

    I have had the same problem. Check out message 1137. Also, you may want to post this information on the office of defects investigation web ste at http://www-odi.nhtsa.dot.gov/home.cfm . Also check their file on the 2002. There was a service bulletin issued on April of 2004 concerning the powertrain control module being unable to properly communicate on board diagnostic ... which is one of the error codes I have on my 2002. Also, the printout I got when I took the car into the dealer indicated a "possible pass lock" problem.

    In addition, I have been talking to Buick and have gotten them to reimburse me $160 toward the repair bill estimated at $320.

    One last thing - yesterday I ran some errands and let the car run. I then turned off the engine and did some shopping. When I re-started the car, the engine caught but the idle went from around 800 rpm down to about 400 rpm and then after a few seconds back to 800 rpm. The reason I mention this is that when I have had starting problems, the engine caught and I immediately shifted into reverse at which time the engine died and would not re-start for about 25 minutes. Also, that 25 minutes is "dead time" in that any attempt to start during that time will make the problem continue. Don't know if there is a connection here, but it might be worth trying.
  • jed420jed420 Posts: 2
    Hi, same problem here with the condenser. What do I say to the customer service in order for them to fix my condenser ?
  • jed420jed420 Posts: 2
    80000 km or mi?
  • leng2leng2 Posts: 3
    I guess I'm in good company with all the complaintants on this forum. I own a 2002 RDV, CXL with about 70K - luckily I purchased the extended warranty. My recent visit to the service station included complaints about my ac, airbag light, and intermittent problems with the steering wheel freezing and not turning. I paid a $50 deductible and had the following work completed: ac repaired, upper and lower manifold and gaskets replaced. They did not find any problems with steering wheel. However, when I left the dealership, I notice that the steering wheel was different and had too much play. I called the dealership on my way home to complain and was told there is no way that checking out the steering wheel would cause any issues. To make a story short, I am now told that I need to pay another $50 deductible - I tried speaking to the service manager, to no avail because they closed the original report. I realize the $50 is not much but the point of it is that this problem arose while my car was being serviced! I tried contacting the warranty company, but they only see black and white. I was told that I should stop paying my financing - still owe $11,000, and use that as leverage. Any advice? It's more the principle of it. Thanks -
  • leng2leng2 Posts: 3
    By the way, regarding the "airbag" problem - I was told that they cannot diagnose it b/c the light does not stay on steady!!! And that it might mean that the airbag may not deploy. I can't believe I have to drive around with this safety issue. Why have a light go on intermittently and not know what to do about it!!
  • auto9999auto9999 Posts: 86
    >the steering wheel freezing and not turning

    Are you serious? If it happens when the vehicle is moving, your vehicle will be instantly lose control and collide into something in a matter of a second.
  • leng2leng2 Posts: 3
    The dealership was unable to find or duplicate the freezing problem.. And their reasoning for opening up a new "case" for the current steering wheel problem (need ragjoint in steering column) was that diagnosing the original problem could not have caused the new one. Nevertheless i drove out of the dealership with the new problem, going home to pick up son my from camp - and I live 45 minutes away. I thought by calling the dealership right away - as I drove home, would help the matter, but apparently didn't.
  • gwicallgwicall Posts: 1
    Hi Karen: I recently purchased a 2002 Rendezvous, cxl awd 43000 miles. I really like the vehicle, and it's loaded with options. The ride is great. I do have a question regarding the awd. When I make a tight turn there is a groaning that almost sounds like the tire are rubbing the wheel wells. I just put all new tires on my car and had the front end aligned. The car handles better, but there is still the rubbing sound. I took the vehicle back to the dealership and they told me not to worry that awd vehicles sound like that. The car drives wonderful, but the rubbing sound bothers me. I have read some of the discussions about wheel bearing problems. Should I be concerned? Thanks. Gary fort myers, fl.
  • 442455442455 Posts: 64
    We will be moving soon and I am considering renting a U-Haul type trailer to tow behind our 2004 Rendezvous. It is FWD without the towing package. The owners manual says it can tow up to 2000 lbs without the towing package. Our move is 1250 miles, and I would be towing within the 2000 lb limits as stated in the owners manual. Any suggestions, comments, or first hand experience tales towing with your Rendezvous? Thanks, Steve
  • auto9999auto9999 Posts: 86
    Did your steering wheel freeze happen while the vehicle was moving, or when it was at a stop?
  • felix9felix9 Posts: 1
    Hi
    We're having the same problem. Have you talked to Buick, if so, what did they say?
    We also have water accumulating inside the car on the on the driver side and lots on the passenger side. We are having so many other problems and we feel unsafe.

    Dan
  • I'm in the market for a new car and with 4 kids to drive around I was looking at getting a 7 seater Rendezvous. I was thinking of buying second hand 02 to 04. However I have been reading some of the problems and thought I should ask, over all is it a good car or should I avoid it like a plague?

    thanking you in advance!

    :confuse:
  • Hey posters,

    Anyone have any experience with a Rendevouz ignition jamming up? Im confident that nothing was inserted into the key hole, as the vehicle was locked overnight. Today, key will not go in, as if a tumbler has malfunctioned. It is a 2002 model...

    Thanks in advance for any suggestions,

    Clay
  • I strongly encourage you to keep shopping !!! My 2002 has been plagued with problems, and it was purchased brand new. NEVER AGAIN !!!

    Clay
  • I had a Chrysler town and country and the ignition would freeze up every once in awhile, I would take it to be repaired and they could never find anything, finally it froze up for good and it was a terrible mess trying to drag my van out of the garage sideways, an expensive tow bill and a $300 ignition, don't wait till you have to have it dragged. You might try turning the steering column or have someone pushing on the backend while trying to insert the key. That got me going a couple of times.
  • For the amount of money the Rendezvous costs, its a terrible buy.
    I bought a brand new one back in 2002. Since then, after the 3 year warranty period was over, I had to replace the A/C which cost me $900 and today I had to replace the ignition cylinder costing another $450. These are items that should not break within such a short period (never had any other vehicles (cheaper as well) do that to me). I contacted Buick on both occasions and the bottom line is that they really didn't give a damn. No apologies, no financial assistance, no willingness to pick up any portion of the costs...nothing!
    If you want to spend wisely, STAY AWAY from Buick - a very unAmerican organization as far as I'm concerned!!!!!
  • ckinnyckinny Posts: 14
    I also had a 2002 RDV and it was a nightmare. What was worse was how Buick and GM treated me when I was having problems. I was "helped" into a 2005 RDV and regret that I caved in to their tactics every time I get in to this car. It has the third row seat and the only people who can manage to get and sit back there are small children.

    Go to consumer reports and research to find a decent vehicle with a company that treats customers with respect.

    STAY AWAY FROM BUICK!!!!!!
  • pierrebpierreb Posts: 9
    From a former 2002 owner. Run away and don't look back. This is a classic example why GM and Ford are in this financial mess :lemon:
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