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Hyundai Elantra Maintenance and Repair

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Comments

  • backybacky Twin CitiesPosts: 18,618
    The easy solution to everyone else (including you) who drives the car being able to duplicate the brake noise but the dealer can't is, take the car to the dealer and YOU (or one of your friends who knows how to duplicate the noise) drive the car while the service tech listens.

    The brake wear is interesting. Before I sold my '01 GLS to my sister, I had the brakes checked. These are standard disc/drums. The fronts still had 85% left the rears 90% left, with 42,000 miles on the car. This is with mostly city driving over 5-1/2 years. 5-speed tranny. The fact your brakes are considerably more worn with less miles could point to a number of things, including different driving habits/patterns, but also potentially a brake problem.
  • doohickiedoohickie Posts: 949
    I can't offer much advice, but I have heard, from a Hyundai USA employee (not at a dealer, at the corporate office), that with the proportioning valve design on the Elantra, the rear brakes *do* in fact tend to wear out before the fronts. The valve is intended to distribute the brake force for most efficient braking, but the Elantra design tends to favor increased wear on the rears. It's a characteristic of the car.

    Most cars have the opposite tendency- that the rear brakes take much longer to wear than the fronts. I suppose Hyundai was trying to optimize this so they would wear out at the same time, and overcompensated a bit.
  • newsviewnewsview Posts: 33
    Wow, that is a pretty big discrepancy on brake pad wear. You would think I was speeding up to every red light I spotted. That's not true though. Speaking of which, with 20 percent on the rear brakes should I wait until it is down to 10 percent or so (maybe another year?). Or do you think I might stand a better chance of getting some of it covered under warranty if I change the rear brakes and brake fluid now and hope they spot the problem in the process? I'd like to reproduce the brake noise issue for the dealer but haven't had the luck so far (depsite the fact that it happens about every other day or so I drive the car). Thanks for the tip, though.
  • Has anyone experienced wiper linkage failures.
    I have 2 elantras, an 02 and an 03, as well as an 05 sonata.
    The 02 Elantra has had 2 linkages fail, causing the passanger side wiper not to move.
    Now, the second linkage WAS from a scrapyard, but even the motor was good, and still is.
    It is just frustrating to have this happen twice, and they are not repaireable!
    Any feedback?
    Thanks
  • newsviewnewsview Posts: 33
    Thanks for the tip, doohickie. I will keep it in mind. I'm not sure if a design-flaw is the culprit that's caused my rear brakes to need replacement so much quicker than the front brakes. On the flip side, I read a few similar posts describing premature rear brake pad wear caused by the parking brake — except those posts didn't report the thumping noise I hear.

    Since I have ABS and disc brakes on the rear of the car, perhaps a more general question would help me narrow down the possibilities. Has anyone ever heard of ABS being implicated in brake noise of any kind (not just on an Elantra, but in general)? I ask because an independent mechanic suggested my ABS could be engaging — but when ABS engage is it normal to actually hear the ABS kick in? I've heard of feeling it in the brake pedal — a pulsation of some sort — but I've never heard of hearing ABS activate. Since this is my first car with ABS, would someone with more experience owning and driving ABS-equipped cars care to comment?
  • backybacky Twin CitiesPosts: 18,618
    Good luck getting brake pads (a wear item) covered under warranty--just about any warranty, except maybe BMW's. I suppose there's a chance that if they can trace premature brake wear to a brake problem, they might cover the brake pads too, but I doubt it. Replacing brake pads after 30k miles is within a "normal" range, or at least that is what they will probably say. I've heard many people talk about replacing brake pads at similar mileage, though. I had to replace the rear brake shoes on a Caravan at 30k once.

    Although the brake noise problem is maddening to you, I hope you understand that if the dealer can't hear it/reproduce it, they are at a loss as to what to do with it. I've had that happen many times over my years of car ownership--a problem will mysteriously "go away" right before taking it to the dealer, or it won't occur in front of the dealer. :confuse:
  • snakeweaselsnakeweasel a Certified Edmunds Poster.Posts: 11,558
    that with the proportioning valve design on the Elantra, the rear brakes *do* in fact tend to wear out before the fronts.

    Not to sure about that, still on the original back brakes with near 140K miles. Changed the fronts at least three times.

    There are three types of people in this world. Those who are good at math and those who are not.

  • newsviewnewsview Posts: 33
    You mentioned BMW backing their brakes under warranty. I know someone who drives a Subaru Outback — just under three years old (2004). The dealer took responsibility for an apparent design flaw. The car was "under braked" so it needs a complete set of brakes every six months or so. Yikes! As for Subaru, I don't know if they will be that helpful once the car is out of warranty. As for me, I've been so busy trying to get Problem No. 1 fixed that I haven't spent nearly enough time trying to drive a Hyundai tech around to listen for Problem No. 2. One of the major reasons they haven't duplicated the issue is that in five years my dealer has only let me speak directly to a tech about three times (and drive around with one in my car twice). Only on one occasion did the rear brake noise happen while the service manager was in the car on a test drive with me. But since the service manager was cornering the car and driving it around in circles in order to duplicate some creaks in the suspension, he said he hadn't heard or noticed the thumping from my rear brakes.

    I somewhat agree that it is time to pay for a set of brakes but my concern is that if they don't fix whatever caused the first set of rear brakes to wear down at double the rate of the front set of brakes, that it will just prematurely wear my next set of brakes, too. That's why I need to see if something is wrong first, instead of changing out the brakes first to see if it just clears up (which is what the dealer suggests). I think they'd rather me just pay it than find the problem because otherwise they might have a warranty claim on their hands instead of a brake job. I'm willing to pay for the parts if they can pick up the labor — assuming I can get them to find anything at all. (Not for lack of opportunity, though — the dealer has done all the tire rotations and most of the service, and always with my request for them to "check the rear brakes").

    My experience is that the service advisors always want to take the description of the sound/problem down and then have the tech drive around without me (after I leave and they have a free tech available to get to my car). Consequently, I'll be going back to the dealer this week to insist on driving around with a tech to see if I can duplicate the issue. Whether they hear it or not, though, I would think it would be pretty straightforward to check the shoes, pads, calipers and parking brake visually. (Though I could be wrong about how readily visible a brake problem would be upon inspection.)
  • backybacky Twin CitiesPosts: 18,618
    One of the major reasons they haven't duplicated the issue is that in five years my dealer has only let me speak directly to a tech about three times (and drive around with one in my car twice).

    Therein lies a big part of the problem. You are the customer. If you want to talk with a service tech and ride in the car (even drive it) while they listen for a problem, that is your prerogative. Even the inept dealer I "fired" a couple of years ago had no problems with my talking to the service techs and going in the car (driving or riding) when in search of a problem.

    If I were you, I'd have a talk with the owner of the dealership. If that doesn't improve their attitude and service, look for another dealer.

    P.S. This particular brake problem may not have a visual cue. If it's related to the ABS, it could be due to a problem with the hydraulics or electronics.
  • jlflemmonsjlflemmons Posts: 2,240
    Regarding the brakes. On a '02 GLS, at 42K w/o abs the front pads were replaced, the rear drums were fine.

    On a '05 GT w/o abs, at 25K the front pads look great, the rear pads were less than 20% remaining. The rear pads are quite a bit smaller than the fronts, and are ORGANIC. I could not find a manufacurer that makes rear semi metallic pads for an Elantra. Fronts everbody makes, but all the rear pads are organic. And friends, organic pads will not last anything like a metallic.

    Jim
  • newsviewnewsview Posts: 33
    Wow, that's an eye opener, jlflemmons. Organic pads? Smaller, too? Assuming it holds true for the ABS model in 2001, I might have a better explanation than anything the dealer gave me. (The thumping might not be a brake wear issue after all, in that case.)

    And Backy's right, too. I've asked to speak to the techs and the service advisors typically say they are too busy and that because of insurance reasons I can't walk out to the service bays, either (does anyone else get that one?). I tried another dealer, over 30 miles away and they were friendly but didn't want to pick up the problems that the other dealer left unresolved. So I feel kind of trapped. Three other dealers that used to be in my geographic area have all closed now, so my choices are narrowing.
  • snakeweaselsnakeweasel a Certified Edmunds Poster.Posts: 11,558
    and that because of insurance reasons I can't walk out to the service bays, either (does anyone else get that one?).

    It is an insurance company issue, keep the customer outside the service area (an area where they are more likely to be hurt) and your insurance costs are kept down. Allow customers there and your rates skyrocket. One way to drive your insurance underwriter crazy is to have them see customers in the service bay area.

    There are three types of people in this world. Those who are good at math and those who are not.

  • jlflemmonsjlflemmons Posts: 2,240
    One way around the insurance issue is to ask the service manager to escort you out to see the tech. I am lucky in that having grown up in a service dept., the shop lets me come back whenever I want. Shoot, I even helped one of the techs debug an electronics issue one morning!

    I may work in the high tech sector, but I am still a wrench wonk at heart.
  • snakeweaselsnakeweasel a Certified Edmunds Poster.Posts: 11,558
    One way around the insurance issue is to ask the service manager to escort you out to see the tech.

    Nope the insurance companies don't like that either. They want the customer completely out of there for liability issues.

    There are three types of people in this world. Those who are good at math and those who are not.

  • jlflemmonsjlflemmons Posts: 2,240
    I wonder how NTB handles this. They have signs in all the stores I have been in stating customers are welcome in the shop. Having seen some of their screw-ups, I don't let them touch one of my cars unless I am standing right there.
  • snakeweaselsnakeweasel a Certified Edmunds Poster.Posts: 11,558
    Not sure, maybe their insurance company doesn't know, maybe they are paying the higher insurance rates.

    There are three types of people in this world. Those who are good at math and those who are not.

  • doohickiedoohickie Posts: 949
    that with the proportioning valve design on the Elantra, the rear brakes *do* in fact tend to wear out before the fronts.

    Not to sure about that, still on the original back brakes with near 140K miles. Changed the fronts at least three times.


    And you have a 2000 if I remember correctly. Lots of changes for the 2001 model year.
  • doohickiedoohickie Posts: 949
    One way around the insurance issue is to ask the service manager to escort you out to see the tech. I am lucky in that having grown up in a service dept., the shop lets me come back whenever I want. Shoot, I even helped one of the techs debug an electronics issue one morning!

    I may work in the high tech sector, but I am still a wrench wonk at heart.


    I second that. When my battery was replaced under warranty, the techs were busy. The service writer tested the battery and determined it was bad. While she went back to get a new battery, I got my wrenches out of the back and took out the old one. When she brought the new battery out, I popped it into the car and put it all back together. The whole process from when I pulled in to when I pulled out was probably about 15 minutes. I like a dealer that's flexible that way. And from the front of the shop, you can see all the bays anyway.
  • w9cww9cw Posts: 888
    I've been in the service area of my Hyundai dealer on two occasions. And, with my local SAAB-only dealer located in a very small town (pop. 600) in Indiana, they allow me not only to be in the service area, but also to help the tech work on the car - if so desired. I know the three techs at the SAAB dealer by their first names, not because of the need for consistent service, but simply because of their friendliness. Then again, this is an "old school" type of dealership which are few and far between these days.
  • wonderwallwonderwall Posts: 126
    yeah, that's probably the only downside of now owning the hyundai, both of the local dealers are part of auto sprawl marts, so to speak. when i had my mazda pr5, the dealership was a stand alone mazda shop and i always got the same team of guys who handled the maintenance on my car and they knew me by name and so on.
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