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Comments
I'm writing to update y'all on two "unsolved mysteries" with respect to my '01 Elantra.
Most recently, with respect to unsolved mystery number one, an HMA tech rep diagnosed my car's engine acceleration rattle as a bad motor mount. My dealer replaced the mount, but it didn't help the rattle (may have solved a problem I didn't know I had, though.). I finally broke down and took it to another dealer, as was advised by Backy and others on this board awhile back. Though the car has low miles and is still under warranty, I inquired if the "new" Hyundai dealer would look into the two unsolved mysteries. Naturally, they are charging an inspection fee. The fee was going to roll over into a warranty repair if they found the source of my engine rattle or the rear-of-car thumping/bumping sound I sometimes get while braking lightly at a stoplight. But now, instead of rolling my inspection fee into a repair, they're asking me to pick it up and have my dealer finish what they started.
WIth respect to the first problem, the cold-engine acceleration rattle, the new dealer's mechanic, having no idea that I previously took it to an independent mechanic for a listen, agreed with the independent's assessment that it is valve related. The new dealer claims there were codes, but none of them are stored for the benefit of my original dealer, whom I am supposed to return to (I've never seen a CEL, either). The new dealer, despite having found a legitimate warranty claim, says they would have to charge me for the repair. To get it repaired UNDER warranty, they want me to go back to my original dealership to have the valves repaired. Apparently, this has something to do with the fact that they can see my history of complaints about the noise going back several years. My question: Can the new dealer really claim that I would have to PAY to have them fix it when, in fact, it is still under factory warranty? They're explanation is that they're all independent. I know they are not corporate owned per se, but we're talking HYUNDAI, not Pep Boys! In my estimation, they should be able to call and get HMA to authorize the work. Perhaps the real issue is that my car has become a hot potato. What irks me is that I explained all this up front and in person before setting up my appointment to ASK whether any problem they diagnosed would roll into a warranty repair, and yet now I'm being told to go back to a dealer that has proven its unwillingness and/or incompetence to fix the problem for four years now. Considering that the new dealer is NOT going to let me roll my inspection fee into on-site warranty repair, I guess they make money off me either way. But technically, doesn't that put Hyundai into the position of having to reimburse me for the fact that it was inspected by a Hyundai dealership that would not let me obtain warranty repairs at the same facility? The way I see it, I shouldn't have to pay for an inspection that's based upon a warranty claim that's been on record now practically since Day One!
After all I've gone through with my dealer, I really wanted to find a new dealer, but that prospect sours if they're going to pass me back to my old dealer like a hot potato. According to the HMA website, I am entitled to go to ANY Hyundai dealer for warranty or repair work. The fact that the new dealer would bounce me back to my original dealer is exactly what I feared, which is why it took me four years to take it to another dealer in the first place. In one respect, I'm just happy they gave me the documentation I needed to prove what my late Father (a former auto shop owner) and an independent mechanic suspected—valve problems.
As for the second "unsolved mystery" nobody has a clue. I can't get that issue to reproduce on cue. For lack of a better description, it sounds, every once in awhile, like someone is trapped inside my trunk banging to try to get out. Of course, that's not really where the noise is coming from (probably from the rear right tire area). I've had the muffler checked, but my original dealer won't do further investigation without reproducing the problem. I don't know if the ABS/TCS is faulty or if I have a problem with the rear suspension. (The front struts, BTW, were replaced within two weeks of ownership, so I wouldn't rule that possibility out, however unlikely it should be with so few miles.)
I don't want to give up on this car, but I'm afraid that the valve lash problem went on too long before it was caught. Bad valves will cause wear and tear on the camshaft and other critical components, which causes premature engine failure.
Question
If this were your car, would you accept a valve repair at 25,000 miles or would insist on a new engine? From what I've read online by professional automotive columnists and radio talk show hosts, the damage to my engine could already be considerable given that it started in the first 1,000 miles. Would you say I got a lemon?
Thanks for "listening" folks, and for your helpful input.
You might tell the dealer you want to talk with the Regional Hyundai rep on this one.
I wish you were here in Central Texas. Round Rock has a great Hyundai dealership.
2) If that doesn't work, tell them you want to talk to the Regional customer service rep.
3) If that doesn't work, initiate the arbitration process (outlined in your owner's manual).
Anyone (Backy) knows if the ac cuts off automatically during hard acceleration? I have had other cars that does this, and it seems that my 2004 gt might too. Niels
Jim
Thorough inspection of the warranty guidelines states that the coolant should be changed at 30,000 miles. On the form, the first reason for denial of warranty service is "No Coolant Service Done". Wait, let me see, last I looked, 29,773 is less than 30,000. Therefore, the car has UNDER 30,000 miles! There is no way that this will hold up. Also, reason number 2 states that warranty was denied because: "Car was driven while overheating". Yeah right. The car stalled, making it impossible to drive while overheating. By the way, there was NO mention of the "residue" or "additive" that they originally mentioned, which to me proves that the "residue" was actually caused by a coolant system part malfunctioning. I am prepared to fight this as far as I can go. Hyundai definitely lost a customer.
As for driving the car while overheating... what did they expect, that you would predict that the car would overheat and not drive it that day, and instead call for a tow? "Hey, I think my car's cooling system is going to fail today, could you tow me to the nearest Hyundai dealer?"
The only thing that comes to mind is the use of sealant to stop a small leak. This is used on GM CPI engines when the injector system is disassembled. I owned a Safari that was burning up injectors regularly, and every time the repair was done, the mechanic would add the sealant, not knowing the previous mechanic had done the same. After five CPI rebuilds, there was a massive amount of sealer in the cooling system, and at 70MPH in the middle of nowhere on Christmas Eve, and no, I am not making that up for dramatic effect, the sealant closed off the heater core feed hose and blew the cooling system apart. GMC took the van back under Texas Lemon Law with very little discussion. All I did was show them five warranty repair orders showing the sealant had been added, and none showing the coolant had been flushed and replaced. Van had 8200 miles on it when it went bye bye.
All this to state that sometimes a repair involves the cooling system where you wouldn't think it did. Consider carefully any repairs that have been done to the engine and make sure someone didn't add to the cooling system without your knowlege.
Another thought would be a lube shop checking the radiator during an oil change and thinking the coolant was low adding the wrong fluid to the radiator.
Jim
A month or two back, I had my mechanic check out the brakes because the pedal was getting low. He told me I needed new pads, which sounded right becuase we do alot of city stop-n-go driving.
While removing the rotors to turn them down, he had a problem removing the right front rotor. He said it was rusted in place, and it actually cracked in half when trying to get it off. I paid him to replace it, and at the time, I couldn't figure out if this should be covered by warranty.
The next day, I started having a problem with the left front rotor. A rubbing/vibration after hard braking. I brought it back to him and he re-turned it. He said this sometimes happens right after turning, exposed new metal may warp a tiny bit. Except now the problem is back.
So, after checking my owners manual and warranty info, I can't figure out if the darn rotors are covered by warranty or not. Everything is worded so ambiguously. Anyone know for sure if rotors are covered, or if maybe I can find out from their website? And if so, what do you guys recommend I do?
Thanks for any help, and sorry for such a seemingly stupid question.
In my case, this happens in dry weather. It only pops up when you have to hit the brakes hard. When the brakes cool off, the problem goes away. It seems like when the rotor heats up, the metal expands very slightly, then contracts upon cooling.
Yea, I see what your saying. But then there's the cost of labor too. I'd like to have it done under warranty if it's covered. I have a feeling the dealer is going to tell me otherwise, as in, "this is a wear item, just like brake pads".
The wheel shimmy problem is frequently corrected by proper balancing on a Hunter machine--not everyone has that kind of machine. Ask the tire store manager what kind of machine they use.
If the dealer doesn't respond real soon, call the Hyundai 800 customer service number, explain you have a safety issue on your car that makes it undrivable, and ask them what they are going to do about it.
Unfortunately, buying a new car is no guarantee there won't be problems with it. The average number of defects in the first 3 months per 100 new cars is about 118, according to surveys by J.D. Power. Hyundais in general do a little better than that, but the odds are not in your favor for having a completely trouble-free car. It's a shame your car's particular problem is being ignored by the dealer. Any other dealers in your area that you could go to in the future?
I also noticed a coolant/overheat post above. As far as "dealer/manufacturer expectations" go....when the engine begins to overheat there are lights coming on, the temp gauge is in the red, and usually some smoke seen. The owner is fully expected to shut down the enigne immediately, pull over, and call for assistance. If the owner continues to drive the "resulting damage" is not warranty. Usually the overheat does little damage on it's own, continued operation destroys. Now, all that said this is not always easily done, I myself have driven a car to it's death because I was at highway speed, radio blaring, and not paying attention during an overheat. The coolant can easily be tested for any foreign materials, but I doubt you still have a sample, and from what you say I would believe all of what Hyundai tells me. As someone who used to be on the inside, my advice would be to create a huge stink at the factory level. Many calls to the factory, customer service, until you get to the higher ups usually handles this. The dealer itself (save for the service manager) has no pull in this...go as high as you can at the manufacter, and then threaten to call local news stations (be prepared to back it up). This should handle it. Good luck
The automatic on my '04 GT works fine so far, but we only put about 9-10k miles per year on it so the automatic will be covered as long as we intend to own it.
It seems from reading here the main probs were the auto tranny, vibration/tires/wheel issues, a/c noise. I am still reading the posts, and only up to June 2002 (where some were saying there was a trans software TSB, and others said there was no fix), so I dunno if the new (04 and 05's) have all this worked out, I hope so.
p.s. - did you say short throw shifter for an Elantra :surprise:
I would just have to lol. Where can I get one? the dealer? or aftermarket?
thanks
Look at the Elantra mods discussion here for some posts on an aftermarket short-throw shifter kit that some owners have installed and really like.
and I'd guess it's the same issue/solution - replace the return spring.
He blames the repeated warping on two possible things: It's a cheap car that uses cheap materials and thinner rotors, or my wife and I are driving aggresively and we're heating up the rotors excesively. I don't really buy either explaination. The rotors might be cheap as dirt, but even the cheapest rotors shouldn't warp in ONE DAY! And our driving habbits haven't changed. We live in NYC, and our previous cars were fine with day to day stop and go traffic.
My mechanic is really good, and he never tries to rip me off. If anything, he doesn't go far enough to fix problems. If the rotors warp again, I'll try the dealer.
Does anyone have any other input as to why these elantra rotors keep warping on me? Any solutions to the problem?
http://www.hmaservice.com/webtech
Elantra Clock
CIRCUIT DESCRIPTION
Battery voltage is applied at all times to the digital clock from fuse 25 to provide clock memory. With the igniton switch in ACC or ON, battery voltage is applied to the clock through fuse 9. The digital clock lights up and displays the time.
With the light switch in PARK or HEAD, the light switch provides ground to the digital clock and the digital clock's display will dim.
Elantra Radio
CIRCUIT DESCRIPTION
The audio receives battery voltage at all times from fuse 25 to maintain memory function. Fuse 9 supplies battery voltage to the audio when the ignition switch is in ACC or ON for audio operation and displays. The audio is grounded at G11 and a noise filter is installed on the rear side of the audio case.
Did you finaaly find out what was creating this strange wind noise? I gave up after many tries. Please let me know if you have any new ideas.
Thanks.
My 2003 Elantra GT has 25,000 miles on it. Until last summer, it was consistently getting about 30 mpg. Last July it dropped to 24 mpg. We've taken it to two dealerships. One was useless. The second said that they air intake was loose; they fixed that and the mileage went back up immediately to 28-30. After three weeks, though, it dropped back down to 23-24. We took it back to the second dealership today and now they can't find any problem with it (the air intake is in place).
Suggestions? Anyone else been through this before with a 2003 or thereabouts Elantra?
Thanks