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Honda CR-V Maintenance and Repair

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  • isellhondasisellhondas Issaquah WashingtonPosts: 17,744
    It has to be remembered that these forums attract people with problems like a magnet.

    You find it "hard to believe" that professional honda salespeople haven't heard of this "issue"?

    I have sold CRV's since they were introduced in 1997. NEVER ONCE, has this "issue" been brought up (to me) except in these forums!

    That's all I'm saying. I'm saying, I don't doubt that some CRV's are affected. Givne my experience, that number must be limited to a very small percentage otherwise I would have heard about this other than in these forums.

    I'm not "indignant" at any suggestions, and, no, I HAVEN'T driven any that pulled...sorry. I don't think luck has anything to do with this.

    There are a few five speeds out there...not very popular so you might want to think of resale down the road...just a suggestion.

    I do wish you well!
  • Maybe this will get a chuckle or two and relieve some of the pttr stress around here....I am now awaiting an 06 model which some have felt will not have the pttr problem. I doubt it because I do not think they will redesign a vehicle that is being replaced with in a year - new 07 redesign is coming. I too am concerned a pttr because my wife complained of the problem (before I knew there was such a thing) when she test drove an 05. I sympathize with the folks whose dealers (and Honda) are saying this is normal. I have NEVER experienced anything like this except for the time I had a bad tire. A cocky friend suggested this tact; I doubt anyone would have the guts to try it but it did make me chuckle. Arrive at the lot with your affected V and your spouse in your second car. Get the offending dealer rep, tech or manager in your OTHER vehicle. Pull up perpendicular to one of the rows of new cars on the lot….pull within 3 feet of the car noses or rears. Start to drive, accelerate with your hand off the wheel for a few seconds….the assumption is your second car will go straight! Now tell him/her to get in the Honda because you are going to do the exact same test in the V!!! It would be interesting to gauge the reaction!

    Seriously, I hope this whole issue is overblown but I am starting to doubt it!
  • mikefm58mikefm58 Posts: 2,882
    In your example, that's torque steer, not PTTR.
  • I am now awaiting an 06 model which some have felt will not have the pttr problem. I doubt it because I do not think they will redesign a vehicle that is being replaced with in a year - new 07 redesign is coming.

    PTTR has been a problem with a few CR-Vs since the 1st Gen model, even the redesign of the CR-V in 2002 for the 2nd Gen didn't eliminate the problem.

    I wouldn't hold your breath on the 3rd Gen CR-Vs not having PTTR issues, either.

    JM2C
  • kyfdxkyfdx Posts: 29,161
    JM2C...

    I just got that.... lol....

    Give me 2-3 years, and I'll catch on to just about everything....

    MODERATOR
    Prices Paid, Lease Questions, SUVs

  • Today my air conditioner on my 2002 CR-V quit working. There was no noise, but I see what looks like oil on the bottom of the fan housing and below the compressor. Now only hot air is comming out of the vents. From what I have read on this forum, Honda is assisting in repairing in some cases Please tell me what procedure to follow so that I am able to receive help from them.

    Thanks
  • epm1epm1 Posts: 32
    Appears your compressor has failed-some folks have reported their's exploded. There is oil mixed with the refrigerant and that is apparently what you see.
    Call American Honda Motor Co customer service 800-999-1009-address and phone # in front of you Warranty Info booklet. They will take your info and then someone else will call you back and tell you car is out of warranty- tell them you want them to pay for a/c repairs- about $2000. You will have to go to dealer for diagnosis/estimate. American Honda paid for my estimate. Depending on the mileage on the car it has been reported in this forum that they have have paid 100% to 33% One member with about 40,000 miles reported 100% reimbursement. Mine was a little under 70,000 and they paid 50%. You have to stay cool but be persistent. You will get some double talk-(they say no problem with air conditioner compressors and you cannot believe what you read on the internet)- but your negotiating skills apparently determine what you are finally paid. Stress your loyalty to Honda. All CRV owners are not treated equally. epm1
  • tcasboytcasboy Posts: 214
    krn: If you read my last few posts you will see that I have described torque steer, and I realize that the pull to the right is NOT torque steer. In fact, that was one of the main points of my post. I don't see how a salesperson can consider themselves a "professional" at what they do and know so little about the cars they sell. Many of them will tell you that they have never heard of the pull to the right issue or that you are mistaken and confused about torque steer, when in fact they are simply either ignorant or dishonest. They will say anything to get you to buy a car today. Then they wonder why people equate buying a new car with going to the dentist. In fact, most people would probably prefer a root canal to visiting a car dealer. I personally don't mind the process, but I am still amazed that these folks who sit around all day smoking and drinking coffee while waiting for their next mark to show up don't spend a little time reading car magazines or internet forums to actually learn a little about the cars they sell. Pretty sad when I had to show the salesperson where the spare tire was in the Ody.

    Sorry to hear that you are having so many problems with your new CR-V.
  • tcasboytcasboy Posts: 214
    Granted, people are more inclined to complain on these forums, because they want to vent their frustration and maybe even get some help with a problem with their significant investment. That doesn't mean that their issues aren't valid, even if they are the only one who has the problem.

    Yes I do find it hard to believe that professional salespeople can't spend some of their downtime (waiting for their next mark to pull up) to do some research and learn some more about the products they sell and the industry they work in. Pretty sad if you ask me. I had to show on salesperson where the spare tire was on the Ody when I test drove the 2004 model. I've had them tell me they have never heard of the engine fire issue with the CR-V. What kind of credibility does that lend them? Not much in my mind.

    I've only driven 2 CR-Vs and they both pulled hard, so the number can't be as small as you would like to imply. I'd love to drive ONE that DIDN'T pull. I'm still waiting for my nearest dealer to email me when he has a manual that doesn't pull on the lot. Haven't heard from him but I am patiently waiting.

    Actually, they are all 5 speeds now, but I know you meant the manual 5 speed. I realize that some folks won't buy a manual, but I prefer them, and I am buying the vehicle for me, not the next guy. What is disappointing is that the manual actually has a slightly lower fuel mileage rating than the auto, but again I am willing to give up that one MPG for the pleasure of shifting the gears myself.

    Thanks for the suggestion though.
  • blueiedgodblueiedgod Posts: 2,797
    I hope to buy a CR-V by the end of this month, but only if I can find ONE that has a manual tranny and doesn't pull to the right.

    Good luck finding one with a manual. There are only a handfull of them Someone on the "other" board reported a deale rin CO having 4-5 of 2004-2005 CR-V manuals. All new.
  • I called The Honda number and ,of course, they said they had no reports of compressor failure and that I was out of warranty. They told me to take car to dealer for diagonosis and if I was unhappy with results, to call them back. I guess the next step is to see what dealer will do. I did talk with a service advisor who said he had not heard of any complaints! This is my 2nd CR-V and I'm beginning to questions Honda's reputation for quality.
  • epm1epm1 Posts: 32
    2 independent shops that only work on Hondas indicate they are seeing a larger than usual number of compressor failures in the CRV. Both however suggested I talk to American Honda. It meant the loss of the job for them but their honesty was refreshing in an industry that seems to thrive on half truths, double talk and deception. Honda used to be a little better than the rest in honest customer service and reliability but they seem intent on destroying their reputation for both.
    You will have to put up with a run around but be persistent. Good Luck, epm1
  • We just got the bad news that our SECOND compressor has blown up. :cry: We had this happen once already around 30K if I remember correctly. Honda paid for that one, 100%. Now, here we are, a little over 60K, and it has happened a second time. We are taking the car to the dealer tomorrow so that they can evaluate the problem themselves.

    Anyone else have this problem happen to them twice with the same car??!
  • I feel your pain. We have a 2003 EX and we had our compressor go bad somewhere around 25-30,000 miles, too, but it was covered under the normal warranty. Now I'm just waiting for the new one to go (we're at about 48,000 now) so we can experience the joy of trying to get it covered....

    Good luck with Honda!!
  • al8al8 Posts: 2
    The wind noise in my CRV is very annoying. This is the loudest vehicle I have ever owned. When I am traveling on the highway I sometimes can not even hear the cell phone with the volume all the way up.
  • stevedebistevedebi LAPosts: 3,798
    "Now I'm just waiting for the new one to go (we're at about 48,000 now) so we can experience the joy of trying to get it covered...."

    Peace of mind is one of the main reasons I opted for the 100K / $0 deductable extended warranty...
  • epm1epm1 Posts: 32
    When we replaced original tires with Yokohama tires it made our 02 CRV much quieter-reduced the road noise. When we damaged a tire and had to replace it- the CRV got very noisy as it stayed in AWD all the time. The new tire with a slightly larger circumference spun at a different speed and sensing a wheel was slipping the CRV stayed in all wheel drive until we bought 3 more tires to match the replacement tire. epm1
  • The Honda rep that helped me with my pttr said that we knows about the a/c compressor failure on the earlier models and that Honda was picking up the tab on a case by case basis.
  • bq40bq40 Posts: 2
    Hi, I'm in Sydney Australia. I have read with great interest about PTTRs, fires and compressor problems and feel sorry for for the problems you guys are having. I have a 2002 CRV and cross fingers all's well so far. I wonder if anyone can help me with the following.
    We have 91 95 and 98 octane gas here what octanes do you have?
    My Gear box is an Auto and can anyone tell me if it is harmfull to shift from D to N and back to D rather that leaving it in D constantly at traffic lights, is there any extra wear?
    Do the 2002 Models have a diganostic plug socket? and if so what type and where is it located?
    Perhaps Varmit and/or Isell can help? Thanks in advance Guys.
  • blueiedgodblueiedgod Posts: 2,797
    Hi, I'm in Sydney Australia. I have read with great interest about PTTRs, fires and compressor problems and feel sorry for for the problems you guys are having. I have a 2002 CRV and cross fingers all's well so far. I wonder if anyone can help me with the following.
    We have 91 95 and 98 octane gas here what octanes do you have?
    My Gear box is an Auto and can anyone tell me if it is harmfull to shift from D to N and back to D rather that leaving it in D constantly at traffic lights, is there any extra wear?
    Do the 2002 Models have a diganostic plug socket? and if so what type and where is it located?
    Perhaps Varmit and/or Isell can help? Thanks in advance Guys.


    Octane rating in the US may be different as it is an average or theoretical and actual octane ratings. R+S/2 Other countries may use Theoretical or Actual only.
    Here in the North East we have 87, 91, 93, and Shell has 94. OWNER's MANUAL would tell you what grade to use.

    Shfting auto is not a good thing if it were not designed for it. The OWNER's MANUAL would tell you if it were OK or not. IF you want to be in control of what gears to use and whether to be in neutral or not, a MANUAL transmission is probably a better choice.

    The 2002 is OBDII compliant. There is a diagnostic socket. The OWNER's MANUAL is very explicit, at least in the US, about its location. Since you guys drive on the "wrong side" yours will be in a different location. Check the OWNER's MANUAL.

    I think you see then trend. Almost all of your questions can be answered by the OWNER's MANUAL.
  • "In fact, I have observed other 2005' s on the road and some are hugging the right"

    While I sympathize with you over your PTTR problem I find it highly unlikely that you are able to identify other vehicles with the same problem simply by observing them on the road.

    I am awaiting delivery of a 2005 SE and will definitely give it a good test drive on multiple different roads at different speeds to see if the car I am buying has this problem before accepting delivery.

    A question for those who have experienced this problem... Under what type of driving circumstances is it most noticeable? Acceleration? Braking? (I'm guessing note while turning right ;) ) What speeds and on what type of roads?

    Thanks.
  • 9/14/2005

    I have a 2001 CRV SE with approx 62,000 miles. My AC Compressor just blew up also. My first estimate for the repair is coming in at $2785.00! I am so freaked out by that. I am getting some other estimates this week, and looks like based on some of the messages on this forum, I will contact Honda Customer Service next. I have already had my front left door actuator go out twice in four years and the front right door actuator replaced once also. I am a huge Honda fan and drove my 87 Acord for 13 years. But have not been having the best of luck with my '01 CRV.
  • user777user777 Posts: 3,341
    here's a link for the parts end of things:
    http://www.hondaautomotiveparts.com/

    there must be a lot of labor hours to get to $2785.00!
  • me3me3 Posts: 30
    OK, this morning on the way to work I ran a little test with my '05 CR-V SE. It was a beautiful early morning drive with little traffic and very calm winds. On a nice straight-and-level stretch of four lane road (two lanes each way separated by a grass median, I moved to the left lane, maintained a constant 60 mph, and let go of the wheel. It took eight seconds to begin drifting to the left. I ran the test again and it took nine seconds.

    I then went to the right lane. NOTE: It was visually evident that the road had slightly more crown to the right. I let go of the wheel and it took eight seconds to begin drifting to the right. I ran the test again and it took seven seconds. This is in keeping with MY expectations of normal wheel alignment.

    What are your experiences?
  • bq40bq40 Posts: 2
    Thanks bluiedgod for the info and the manual does say use 91 octane but nothing in the manual says anything about manually changing gears. I wasn't asking about changing gears but the practice of placing the shifter into neutral at traffic lights and then shifting into drive just before the lights change to green and if this was detrimental to the gear box. Does anyone else have an opinion on this?
    Varmit did a very good job describing how the RT4WD works perhaps he could do piece on the auto gear box and how it works.
    The manual do not give the location of the OBDII socket but thanks again.
  • bshelbshel Posts: 232
    "What is disappointing is that the manual actually has a slightly lower fuel mileage rating than the auto, but again I am willing to give up that one MPG for the pleasure of shifting the gears myself. "

    tcas, the mlg rating in the manual is more of a guideline. I have found it really depends on driving style. I have had consistently better mileage than a few of my friends who drive the AT trans.

    Also, I waited a few weeks for my MT to arrive at a local dealership. I was set on getting the Chianti Red, so it was well worth the wait.
  • kyfdxkyfdx Posts: 29,161
    Extra shifting from neutral to Drive cannot be good for the transmission.... The small savings in wear and tear on the brakes and torque converter are more than offset by the shock you deliver to your entire driveline, every time you shift in and out of Drive....

    I'd stop that...lol

    regards,
    kyfdx
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  • sil1sil1 Posts: 3
    I bought a 2003 CR-V on Nov 2003 and it currently has 25,000 km (15,500 miles). I brought the car to the dealer because the air conditioner is no longer blowing cold air and the dealer is unable to explain what the problem is. Can someone explain to me what's wrong?

    1) The car is less than 2 yrs old and only has 25,000 km. Is it normal for the air conditioner to break down at this stage?
    2) I live in montreal, canada so the air conditioner has been used for about 3 months during the entire life of the car
    3) Lombardi Honda charged me $150.00 to replace the freon in the air conditioner. When asked why it needed to be replaced, they were unable to give me an answer that makes sense.
    4) I called Honda Canada and explained the problem. They told me that the freon is in a closed system and the freon should not have required replacement. When I told this to Lombardi, they said that it is not a closed system and Honda Canada was wrong. I then explained that for any gas not to escape, it had to be placed in a close system. Lombardi's response was that they did an A/C maintenance as specified in the maintenance schedule. As far as they are concerned, the air condition now works so there is nothing wrong.
    5) I checked the maintenance schedule and I couldn't find anything specific about air conditioner maintenance

    I think that the dealer needed to empty out the gas in order to perform their analysis and add coloring so that they can finger out where the leak is. They basically, charged me for the materials used to diagnose they problem. They're using a loop hole to get money from a car under warranty. Please, tell me if I'm talking non-sense. Any advice on how I should proceed?
  • acrvacrv Posts: 3
    This is about the same mileage as on my 02 CRV when compressor blew up. Independent Honda repair shop quoted about $1300 for repairs(did not include condenser). Dealer wanted $3000- said car out of warranty I would have to pay. American Honda Customer Service eventually agreed to pay for some of the work done at Dealer at their costs of about $1600 and I paid 1/2 of that. The higher price was referred to as retail and the lower price wholesale. The reimbursement amount apparently depends on the mood of the rep. you talk to and how persistent you are- their first answer is no- it is out of warranty. Our first two Hondas with about 400,000 miles total between the 2 had no major service problems- and A/c's never stopped working. We are about ready to sell our CRV because of A/C and other issues and move on to something less expensive to keep running. Good Luck! acrv
  • I too am from Canada, and also experienced AC trouble...completely covered under warranty (compressor failure). As far as adding colouring--are they from the "stone" age? I'm a mechanic (truck/coach), and I'm telling you, the environmental laws wouldn't permit evacuating freon. All new systems are checked by a "leak detector" which basically sniffs for freon--very sensitive. Oil spraying a vehicle (rust proofing) can make this difficult, but most leaks are easily found despite this added oil spray challenge. I'd demand my money back, complain to Honda Canada; and if that doesn't meet your expectations, a carefully worded letter to a Better Business Bureau copied to Honda should do the trick.

    Personally, I can't believe these Honda's are having so much AC trouble. Their should be a recall to fix the AC problems--all the lost freon (even if it new) is not good for the environment!
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