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Cadillac Escalade Maintenance and Repair



  • Anyone know the number of the Cadillac Complaint Department for the CLUNKING? Thanks
  • The noise I am experiencing is a CLANGING noise once the truck warms up. This noise can be heard over the radio while driving or sitting and idling. It is not the usual oil pinging noise you hear when the truck is turned off and cooling down. The dealer has changed the straps and the muffler because they said it was a broken baffle. At arbitration the GM rep said it was due to a muffler design change and that was normal. This has been happening since approx 1500 miles. I now have 9100... Does anyone else have this problem and what was the fix???
  • thehamtheham Posts: 20
    Has anyone with the transmission clunk had any resolution of the problem or currently proceeding with the lemon law. Please post any information or stories here. I have a brand new 2003 denali with the same problem.

  • We have a 03 Escalade and it has the clunk. It seems to happen shifting in and out of 2nd gear in stop and go traffic. For what it's worth, I had an 00 Chevy 2500, that did the same thing, only the sounds was MUCH worse. I mean to the point of being embarassing to have anyone in the vehicle with me. I had it in the dealer a few times, and as usual, I got the "it's normal" answer. The Escalade's clunking is not very noticable, so it doesn't bother me too much. I know the dealer is not going to do anything about it, so I won't even bother with them.
  • I just purchased a pre-owned 2002 Escalade AWD. I have around 27,000 miles on it. The only transmission noise is the occasional low speed 1-2 or 2-1 gear change. I asked dealer about it and like everyone else, say that is normal. Doors are a bit noisy and scrape when opening or closing. Also, when I turn the ignition on, I get ehat sounds like a noisy fan from the microphone above drivers head.

    I have been told the clunk is from the transmission moving out of gear when coasting and when the accelerator is pressed, it clunks back into gear. May not sound good, but believe this is a common feature for the 4L60E and 4L65HD transmissions. My fix: I am playing around with a Diablo Sport Predator Programmer. So far I have uploaded the performance program and will test this out for a while to see if the quicker shifts help eleminate the clunk. Next I will begin modifying the shift points. I just did this last night, no test drive yet. I'll keep you posted.
  • In response to " muffler noise by phattruk1", I have an '03 Escalade that does the same thing. It started after about 500 miles and has gotten steadily worse. It's very embarassing as well as irritating as I, like you, spent over 50K for a vehicle that I am becoming very unhappy with. It appears there's no quick fix. Apparently there is a the TSB (02-06-05-005B) that I plan to ask my service advisor about and see if that applies and if so, whether it resolves the issue.
  • juan27juan27 Posts: 1
    i want to buy a used truck which one is better gmc,chevy , escalade or navigater
  • I have a 2003 Escalade with 27,000 miles. Twice now the engine has shut down (not off but down)the message center displays that the stabilitrac system has been disengaged and the engine power has been reduced. We have followed the instructions in the manual and restarted the engine. The last time this happened it took several restarts to get the system to reset. It is now at the dealership as they wanted to "reprogram" the engine controller but have found some other readings that they do not understand at this time... Anyone else having this problem?
  • cad2003cad2003 Posts: 1
    Best vehicle I have every owned. A friend of mine has a toyota landcruiser but never wants to ride in it and would rather go in the escalade. No problems with vehicle, quality is great, has more features than any other luxury vehicles.
  • tenacitytenacity Posts: 1
    I am looking to buy a new (probably 2005) Escalade and I live in Florida and have no use for 4 wheel drive. Are you saying "there is no comparison in the ride"? Also, you said the 2wd should not bear the Cadillac name. Please elaborate.
  • rkzjrrkzjr Posts: 4
    I have an '04 Escalade which is 3 months old and has over 9,000 miles and counting. I'm happy with the overall performance of the vehicle and the creature features inside. I am however not happy with the clunking of the transmission between 1st and 2nd gears, and the hard downshifts. I'm headed back to my dealership for some relief. I guess I was spoiled by the seamless shifts of the 300HP DTS sedans I drove in the past.
  • rkzjrrkzjr Posts: 4
    I'm experiencing an intermittant problem with my AWD transmission in City traffic... After sitting at an extended red light, the light turns green and I step on the accelerator to proceed, but the vehicle acts like somebody slipped it into neutral...Step on the accelerator a second time and the trans takes a hard hit on 1st gear and moves forward. The fluiids are at the factory recommended levels. There are no warning lights or messages to flag the cause of the problem and it cannot be duplicated by dealership personnel. It will happen when the transmission is cold, warmed up or hot without warning.
  • I just got my 2004 EXT AWD 9 days ago and noticed it a couple of times already, but I feel it minor and a characteristic of an automatic transmission with alot of torque.
  • Hi David I also experienced the same problem with my truck.I took it to the dealer and they fixed the problem. It had to do with re programing the computer. They said that they received a memo from GM stating how to correct the problem. Now I have a problem when the truck is coasting and I step on the gas, it clunk.
  • I have a engine knocking noise. I don't know if it is coming from the transmission. One of the cadillac mechanics said that it is a low end knock, which may be a bearing. Another mechanic said it maybe the flex plate that is cracked. Suggestions on what it may be. My car has 102k miles, and of coarse this noise started after the warranty expired at 70k.
  • I just purchased a 00 Escalade and found it to "slam" from 1st to 2nd gear upon slow acceleration! I have seen several TSB's regarding this problem. How is it fixed?

  • I bought a used Cadillac Escalade. It has been in the shop 4 times for the same thing ... everything dies on it. We thought it was the battery ... so we bought a new one. It has happened 3 times since and is currently in the shop again. Dealer says he thinks that this was a year that this model was recalled for a battery draw down problem. Does anyone know anything about this or has had that problem? If so ... what did you do to fix it?
  • rkzjrrkzjr Posts: 4
    My 2004 AWD Escalade is now six months old, has just over 18,000 miles and has a new set of electronic issues related to the memory package in the vehicle.


    Intermittantly on start up, the mirrors and driver seat reset to factory presets, not those programmed by the driver. What's even more bizarre is that driver's rear door window acts like you've activated the express down feature (not a factory installed feature on Escalades)According to dealership personnel, the memory chip located under the driver's seat, has a programming error which GM Engineers are working to correct. Until a solution is found, you just have to live with it and laugh!
  • epmomepmom Posts: 7
    I'm looking to purchase a new truck in the near future. Does anyone own 05? would like to know if the transmission clunking has been fixed before I buy
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