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Cadillac Escalade Maintenance and Repair

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  • We are having lots of problems with our 2003 Escalade. The rear heat quit working, we get a "Service Ride Control" message, and the dvd screens quit working (but we can still hear the sound). Has anyone had any of these problems?
  • Also the front seat heaters have quit working.
  • The check engine light is also on. We've had it in to be serviced, but came home with all of the same problems.
  • Had service ride control message couple of months back. Turned out to be a $500 compressor.
  • Hello everyone. I am the owner of an 08 Escalde ESV. Previous to that, I was the owner of a 07 Escalade. Also an ESV might I add. In both vehicles, I've noticed when the side mirrors are folded in, I get a melt mark on the black plastic piece that's holding the mirror up against the vehicle. It's the piece that is right next to the window itself. The longer the sun hits it, the wider the melt spot gets. Anyone else experienced this problem? Thanks :shades:
  • Hello to all. I've had an 07 Escalade ESV and currently have an 08 ESV. In both cases, I have had the same problem. When it's sunny and the side mirrors are folded in, I get a melt spot on the black plastic molding that is right next to the front windows. It seems that sun is reflecting off of the side mirror when folded and magnifies then beams on the molding causing it to melt. The longer the sun hits it, the bigger the melt spot gets.This is both a defect and definitely a safety issue. I would like to know if anyone else besides me have experienced that problem? Thank You :shades: :sick:
  • When I turn the switch I can hear the wiper click once, but will not work. The washer fluid still works in the back. Anyone have any suggestions or estimate to repair?
  • telsatelsa Posts: 1
    I had a 2003 Escalade and purchased new, did better than regular maintenence. The front differential noise kept getting louder, so I took it to the dealer under warranty. They said the noise was normal, so after 58K I SOLD IT AND BOUGHT A TOYOTA.
  • Hello,

    I have an 02 EXT and I'm having a problem with my front end shaking with I turn sharp to the left. It feels as if though the wheel is slipping. I've had this problem before back in 07 and had it fixed but lost the paperwork so I forgot what they fixed. Would anyone know anything about this? I'm hoping to narrow the problem down so I can possibly buy the parts and fix myself.
  • O2 sensors are pretty easy to replace. The diagnostic meter sends an electrical pulse to each sensor to see if each one is working. It will tell you Right bank one is faulty (or something along those lines) Hope its the second stage (easier to get to) Just go to your local auto parts store and they will give you what you need.
  • I am having similar problems with my 2003 Escalade. The seat heaters stopped working as well as the clock resets to 12pm everytime we get out of the car. Im worried Im gonna get into some serious problems if I have it looked at. Did you find out anything with yours?
  • jaxon2jaxon2 Posts: 5
    Most of my problems were with my 99. Power windows, power doorlocks, clock, Bose audio, wipers worked intermittently. Needed to replace module contained within the center console. It controls about 10 functions and some would work while others would not. Dealer part only. (Not available as aftermarket). About $300. Twice that if dealer installed. :cry:
  • bedrock4bedrock4 Posts: 1
    2002 Escalade service stability system and ABS light came on.....Does anyone have any idea what the cost might be to get this resolved? I have over 200k miles....The ABS still works fine... At this point I am not sure what options I have.

    Thanks in advance for your help
  • sdf3sdf3 Posts: 1
    I bought an 09 Escalade brand new a couple years ago. Currently has ~28000 miles. So far I have had both front shock sensors go bad which took about 5 trips to the shop for them to figure out what was wrong - kept getting the "service suspension system" warning; there was a problem with the steering column that required a $1300 trip to the shop (under warranty); and now it is in the shop for not starting. The battery is good. Some service bulletin about the starter turning on the rear seat heaters and it interupting the starter (or else leaves the rear seat heaters on- that's what they told me anyway). They installed a software patch and called me to come get it. Got to the shop and it wouldn't start again. Left it there and they called a couple days later saying the starter was bad. They replaced it and called me to come get it. It didn't start again when I showed up (This time the Cadillac service guy said he was embarrassed). It is still at the shop now and has been a couple days since I have heard anything. I also have issues every once in a while with the speakers shutting off, the windows auto-up not working, and the side blind zone alert system shutting off all the time. I don't even want it back anymore. Is this normal? Anyone else have all these problems?
  • Mr_ShiftrightMr_Shiftright CaliforniaPosts: 45,657
    edited July 2011
    Not "normal" but the Escalade hasn't gotten good reviews from a large portion of the automotive media---at least not from what I've read.

    When you say "not starting" do you mean the engine cranks but doesn't catch, or that it won't even crank?

    Maybe I or your regular host here could look up if there is a TSB or other info on your particular problem.

    VISITING HOST

    MODERATOR --Need help with anything? Click on my name!

  • gmcustsvcgmcustsvc Posts: 4,154
    sdf3,

    I apologize for the problems you are experiencing with your vehicle. By chance, have you spoken with GM Customer Assistance? Please keep me posted on any information from the dealership.

    Thank you,
    Caron, GM Customer Service
  • steverstever Viva Las CrucesPosts: 41,596
    Two recalls, one for electrical problems and one for the fuel system.

    Looks like over 30 Technical Service Bulletins have been issued for various problems.

    2009 Cadillac Escalade (Edmunds Car Maintenance Guide).

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • Iam having the same problem with my 02 ext only has 35000 miles on it I replaced the rear shoes that were burned up.Its still dragging any ideas?
  • My husband bought my a 2002 USED Cadillac Escalade and I am having problems getting it to stop sometimes. The pedal is all the way to the floor and there is grinding at me feet. He took every thing off and nothing seems to be sticking. My brother in law said something about a brake system was recalled some time in the past on some vehicles. He is a certified HYUNDAI mechanic and he was kinda stumped on the hole thing. I NEED HELP as soon as possible.
  • My husband is also a certified mechanic and he is pretty stumped on the whole thing. I have searched googled it several times. Come up empty JUST LIKE THE SCAN TOOL. I think it has something to do with the SERVICE STABILITY SYSTEM. My husband said maybe if he disconnects the ABS system it will STOP WHEN I want it to and not when it wants to. Maybe there were recalls or IT NEEDS TO BE. A 2002 is not very old. It only had one owner. The more I drive it the worst it gets. And I almost crashed in my garage door last night.
  • Mr_ShiftrightMr_Shiftright CaliforniaPosts: 45,657
    TECHNICAL

    Bulletin No.: 03-05-25-007D

    Date: May 01, 2009

    Subject: Antilock Brake (ABS) Activation At Low Speeds (Clean Wheel Speed Sensor Mounting Surface)

    Models:
    2002-2006 Cadillac Escalade, Escalade EXT
    2003-2006 Cadillac Escalade ESV
    1999-2006 Chevrolet Silverado
    2001-2006 Chevrolet Suburban, Tahoe
    2002-2006 Chevrolet Avalanche
    2003-2006 Chevrolet Express
    2007 Chevrolet Silverado Classic
    1999-2006 GMC Sierra
    2001-2006 GMC Yukon, Yukon Denali, Yukon XL, Yukon Denali XL
    2003-2006 GMC Savana
    2007 GMC Sierra Classic
    2003-2006 HUMMER H2
    Supercede:This bulletin is being revised to add the 2007 Silverado/Sierra Classic models. Please discard Corporate Bulletin Number 03-05-25-007C (Section 05 - Brakes).
    Condition

    Some customers may comment on ABS activation at low speeds, usually below 8 km/h (5 mph). Upon investigation, the technician will find no DTCs set.

    Cause

    The cause of this condition may be an increased air gap between the wheel speed sensor and the hub reluctor ring due to rust and debris built up on the sensor mounting surface.

    Correction

    Measure AC voltage and clean the wheel speed sensor mounting surfaces.

    1. Raise and support the vehicle. Refer to Lifting and Jacking the Vehicle in the General Information sub-section of the Service Manual.
    2. Disconnect both the front wheel speed sensor connectors at the frame and harness.
    3. Place a Digital Volt Meter (DVM) across the terminals of each wheel speed sensor connector.
    4. Rotate the wheel clockwise approximately one revolution per second. The minimum reading should be at least 350 ACmV's. If the reading is less than 350 ACmV's, remove the wheel speed sensor. Refer to the applicable Wheel Speed Sensor Replacement procedure in the ABS sub-section of the Service Manual.
    5. Plug the wheel speed sensor bore in order to prevent debris from falling into the hub during service.
    6. Clean the wheel speed sensor mounting surface using a wire brush, sand paper, emery cloth, scotch brite, or other suitable material. Be sure to thoroughly clean the wheel speed sensor surface. There should be no rust or corrosion.
    7. Check the sensor head to determine if it has been warped/distorted due to the corrosion build up or other causes. Check the mounting surface on the sensor head for flatness by placing it on the edge of a metal machinists scale or other suitable straight edge to measure the flatness. Check the sensor for flatness in multiple (minimum 3) positions/directions. If the sensor head is distorted, replace the sensor.
    8. Apply (spray) two thin coats of the specified rust penetrating lubricant (corrosion inhibitor) to the complete sensor mounting surface on the bearing hub. Allow to dry for 3-5 minutes between coats. Use ONLY Rust Penetrating Lubricant, P/N 89022217 (in Canada, P/N 89022218).
    9. When the corrosion inhibitor is dry to the touch (about 10 minutes), apply a thin layer of bearing grease to the hub surface and sensor O-ring prior to sensor installation. Use ONLY Wheel Bearing Lubricant, P/N 01051344 (in Canada, P/N 993037).
    10. Install either the original sensor or a new one in the hub. Ensure that the sensor is seated flush against the hub. Refer to the applicable Wheel Speed Sensor Replacement procedure in the ABS sub-section of the Service Manual.
    11. Place the DVM across the sensor terminals and recheck the voltage while rotating the wheel. The voltage should now read at least 350 ACmV's.

    MODERATOR --Need help with anything? Click on my name!

  • bfanbfan Posts: 3
    I have a 2005 ext and experience this activation upon acceleration under 18kph. I shut down the traction control or take foot off accelerator then re accelerate after noise and vibration stops. I've had 1 speed control sensor replaced but dealership can't find fault codes. Do all dealerships have access to this bulletin 03-05-25-007D? I've paid too much so far to take it in for another no fault found diagnosis.
  • Mr_ShiftrightMr_Shiftright CaliforniaPosts: 45,657
    Yes they all have access to TSB information.

    MODERATOR --Need help with anything? Click on my name!

  • Bfan,

    If Customer Assistance can be of any service to you as you seek to have your vehicle concern resolved, please contact us via email with your name/user name, contact information, the last 8 digits of your vehicle’s VIN, and the name of your involved dealership.

    Thank you,
    Sarah
    GM Customer Service
  • I am having this same issue with my 05 Escalade, no warm air from the rear vents, but fully functional controls and normal function in the front system.

    What is the auxillary control module, where is it and how do I recalibrate the system?

    Thanks
  • I have to deactivate traction control every time I start the truck otherwise it activates every time I accelerate from a complete stop. Any answers?
  • I also had a problem with the brakes on my 2002 Escalade. The front speed sensors get corroded by the salt that is put on the roads to melt the snow. They need to be taken out and cleaned or replaced with new ones. There is a recall, but for some reason the '02 Escalade is not on it, so you will have to pay for it yourself. I tried to argue the point with my local Cadillac dealer, but to no avail! You can print out the recall notice from the internet and it will explain it in more detail. Although, the grinding is not a symtom of this problem, so this might be something else. Grinding usually happens when your pads or shoes are worn down and you're metal to metal with the drums or rotors. Hope this helps!
  • I have followed the posts and threads on the undercarriage rust issue with GM. I own 2 Cadillac escalades. I purchased Escalade brand new in 2007 and another purchased in 2008 which I traded my 2002(also bought brand new) in for the brand new 2008. Within a year the brake rotor rusted completely and peeled and warranty replaced. Again, within a year another set of rotors or rotors and brakes rusted out, now on third set of rotors were replaced, again under warranty as dealer said GM has had rotor issues. Each time escalade was taken to the dealer for all work. Now, for a year we have had a nightmare with undercarriage rust. Entire frame is rusted, ignition coils rusted out and were replaced, both manifolds and heat shields rusted so bad the bolts busted when they tried to replace them. The lines have rusted out, all replaced under warranty but now with 29,000 miles on this escalade the warranty ran out in November. I am fighting with GM, and due to go to court in January. Has anyone gone thru the court process and can weigh in what the result was? With only 29000 miles the vehicle is unsafe to drive. An expert looked at it and said it is the worst case of rusted undercarriage he has ever seen. I know this is a metallurgical issue with the 2008 frames as my 2002 and 2007 with 73000 miles has no rust. The 2008 frame, undercarriage, hinges, even the brackets under the hood are rusted and bubbling. I have a 2007 Toyota Tundra that has been in and out of strip jobs, off road in mine pits, sits next to the escalade in the driveway each night and not a bit of rush anywhere and it has 196000 miles. I am contacting the NHTSA and filing a complaint and holding my breath for what the outcome will be in court as the GM experts will testify that there are no rust history with GM undercarriages. The Sierra 1500 posts are living proof that there is a metallurgical problem and GM should step in and do a recall. I have photos that tell the whole truth. Wife doesn’t even drive it when the roads are bad, wont go on ice and minimal salt came in contact and it was always thoroughly washed. There must be an issue with the 2008 escalade frames and undercarriage. any thoughts? Heard GM offers no warranty on undercariage rust, Is That True?
  • I know this was a while ago that you posted this but by chance did you find anything out about your situation? Just yesterday my 2002 will go forward but not into reverse. I had someone say that it was the band for reverse within the tranny..wondering if you had any solutions given to you?
  • My 2002 will go forward but all of sudden with no issues will not go into reverse? Has anyone had this happen and if so did you find a solution?
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