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CONSIDERATE Salespeople & CONSIDERATE Buyers

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Comments

  • oldfarmer50oldfarmer50 Posts: 6,020
    This week I went to a dealer for a test drive of a car I had been interested in. I knew from sitting in this model that wit a sunroof there was not enough headroom for me to drive comfortably. As it turned out this dealer didn't have any without the sunroof.
    I thanked him for his time and gave my phone number in case he got one in that I could drive.

    Friday when I came home from work there was a message on my machine saying "Your car is in you can come over Saturday or Monday".

    It seems they had "borrowed" from another dealer just so I could try it out.

    How's that for considerate?

    2009 PT Cruiser, 2008 Eclipse, 1995 Mark VIII, 1988 GMC Van

  • madmanmoomadmanmoo Posts: 2,039
    Agreed, that's a salesman who is interested in earning your business.

    Slip him a twenty the next time you're in. ;)

    -moo
  • obyoneobyone Posts: 8,065
    Did you end up buying from that considerate salesperson?

    I know, I know 3 months later with a question. Trying to kick start a dead topic.
  • oldfarmer50oldfarmer50 Posts: 6,020
    "...Did you buy from that considerate salesperson?..."

    As a matter of fact yes I did. I didn't buy the car they "borrowed", however. It wasn't the color my wife wanted. So in the end they "borrowed" another one.

    2009 PT Cruiser, 2008 Eclipse, 1995 Mark VIII, 1988 GMC Van

  • obyoneobyone Posts: 8,065
    Now that's interesting. I never heard of borrowing a "demo".

    Was there some type of relationship between the dealers to loan each other demos on request?
  • mitzijmitzij Posts: 611
    I believe you... but that's a hard story to believe. First time I've read of a dealership taking a car back due to uncomfortable seats. Glad it worked out for you.

    How about for 'wrong color'?
    We had a lady come in last summer. She knew the color she wanted-granite grey. She'd seen a car on another lot that color and wanted to order an Equinox. We order the car, get it in, deliver it-no problem.

    Well, no problem until she sees her new car in the sunlight. It was dark and overcast the evening she picked it up. In the sun, this lovely grey color has a brownish sheen to it from a certain angle. She hated it. Refused to drive it anymore and parked it at our dealership. We had to call a GM engineer in to check the paint color-it was right. She ordered granite grey and that's what she got.
    Five months later, she's got a new Equinox. In red.
  • jipsterjipster Posts: 5,345
    So your dealership took the car back? Hadn't been titled yet?
  • oldfarmer50oldfarmer50 Posts: 6,020
    "...I never heard of borrowing a "demo"..."

    Me either. Don't know how they did it. Perhaps they were lying about how they got it. It seemed like a nice gesture at the time though.

    2009 PT Cruiser, 2008 Eclipse, 1995 Mark VIII, 1988 GMC Van

  • mitzijmitzij Posts: 611
    I think it actually had been titled. She had it all of two or three days, then parked it on our lot. It went through as a GM buyback.
  • joel0622joel0622 Posts: 3,302
    Me either. Don't know how they did it. Perhaps they were lying about how they got it. It seemed like a nice gesture at the time though.

    We get cars "on a look" all the time from dealers we have a good relationship with. Gives them a chance to move a demo but they know we won't commit to putting it on our floor plan till it is sold.
  • joel0622joel0622 Posts: 3,302
    It went through as a GM buyback.

    Ya if it was a buy back then it had to have been titled.
  • obyoneobyone Posts: 8,065
    Must've been a special customer. In all my dealings over the years with GM I found them to be the most resistant to buybacks of all the manufacturers. Now for them to bend over and do it on a "color" basis is most interesting.
This discussion has been closed.