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Kia Sorento

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  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,947
    edited November 2011
    A reporter is interested in talking with parents who own a 2011 or 2012 Kia Optima, Kia Sorento, Hyundai Elantra, Ford Focus, Honda Fit, Honda Odyssey, Mazda 5, Subaru Outback, Dodge Durango, or Toyota Sienna. If you are interested in commenting on your experience, please reply to pr@edmunds.com no later than Friday, November 30, 2011 and include your city and state of residence, the model year of your vehicle and the age of your child/ren.

    Thanks!
  • Hi, I m looking that EDMUNDS has 2 options for the 2012 EX 2.4L:
    Premium package & the 3rd row. This is very important to me because i would like the EX with only the 3r row and i am not interested in the pricey premium package at all. However when using the "build your sorento" feature at the kia website the only option IS the premium package that contains the 3rd row. Can anyone confirm this? I take that dealers will off course get most EX with the premium & 3rd row and it will be hard for me to find one with only the 3rd row but still I need to know that is still an option. Perhaps it was on the 2011? Also I really like the Blue colors (pacific and specially the baltic one) but it seems they are only available in the LX trim. Why is this? Somebody can point out why not getting the LX with 3rd row and convenience package, well I certainly do not need a heated seat in Florida and I really like the 18-inch alloy wheels, keyless ignition/entry, dual-zone automatic climate control and power driver seat that the EX will get me for the almost same price as the loaded LX (but not in blue)
    thanks for your comments an opinions
  • Hi I currently own a 2011 Kia Sorento. I live in Lubbock, Tx and have 3 children.
  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,947
    Please reply to pr@edmunds.com so you can reach the right people. Thanks!
  • i just purchased a 2008 kia sorento that is having the same problem. i called a kia dealership after noticing on line it says there was a recall on it. the service dept. asked for the vin # and states that he had no recalls on this kia sorento. please provide me with whom i should contact.
  • There was a recall on 2007/2008 kia sorentos for ocs passenger airbag indicator light. (I have a # written down: SC076 - I am not sure if this meant anything.) well to make a long story short the dealer did what they needed to do but it did not fix the indicator light problem. The dealer finally needed to replace the passenger seat. Call the kia corporate headquarters. good luck.
  • Has anyone seen the video they showed last night on inside edition? A women could not get her Sorento to stop or turn off; she was speeding at over 100 mph for over 45 minutes; apparently the gas pedal was stuck. This was scary to watch especially since we just bought one of these vehicles. I'm am taking a trip next month and am concerned; glad she is okay and hopefully this is just an isolated incident. Here is the story and link:

    Lauri Ulvestad was trapped in her SUV hurtling up a highway after she said her gas pedal got stuck and her SUV sped out of control. She called 911 and begged for help.

    She said to the 911 operator, "I'm coming up on a bunch of cars. I am so scared."

    The 911 operator sent cops to tail her and captured the terrifying chase on just released dash cam video.

    Ulvestad: "I'm scared to death!"
    911 Operator: "Alright, I know you're scared just calm down. Have you put your car in neutral?"
    Ulvestad: "I can't get it to move."
    911 Operator: "Are you able to hit your brakes at all?"
    Ulvestad: "We've tried everything."

    The woman behind the wheel fought to stay in control as she swerves to dodge cars. Going over the median again and again, three times in all.

    Ulvestad: "Oh God! I have two semis. I'm going 108 miles an hour!"

    Her terrifying ordeal was just beginning. She sped out of control for 45 minutes. She crossed two states, from Missouri to Iowa and reached speeds up to 115 miles an hour.

    The 911 operator told her to lift up on the stuck gas pedal with her foot while also pushing down on her brake. Miraculously, it worked. When the SUV finally stops, Ulvestad, is shaken, but incredibly, she managed to avoid hitting any other cars.

    INSIDE EDITION's Megan Alexander asked her, "Did you ever think that you were going to die?"

    Ulvestad said, "I didn't think, i knew. I knew that that was it!"

    She was reunited with her 911 operator on Good Morning America.

    The SUV she was driving was a Kia Sorento. In a statement the company said, "Our technicians have been unable to duplicate the issue and this appears to be an isolated incident."

    Alexander asked, "Will you ever be able to get this out of your mind?"

    Ulvestad said, "No, I won't. Never."

    http://www.insideedition.com/news/8793/woman-looses-control-of-her-suv-after-she- -says-gas-pedal-gets-stuck.aspx
  • kyfdx@Edmundskyfdx@Edmunds Posts: 25,881
    The 911 operator told her to lift up on the stuck gas pedal with her foot while also pushing down on her brake. Miraculously, it worked.

    Stepped on the brake and it stopped the car... not exactly "miraculous"..

    Sounds like a serious case of driver error, or even floormat issues..

    Moderator - Prices Paid, Lease Questions, SUVs

  • After looking into the SUV used car market I believe the Sorento 2005-2008 is what I need within the price range I can afford. I am looking in my area, southern California, and there are many postings. However most Sorentos are over 90,000 miles in a price range of $8000. My anxiety after fully checking out a Sorento is that I will end up with mechanical failures and then costly repairs. That I cannot afford. I found a dealer that has a Sorent 2008, three owners, 34,000 miles. I just can’t figure out why this car already has cycled through three owners? Why I write is the warranty. The ad says 2 years or 100,000. I just need to know if I were to buy this car could I drive into any Kai dealership and would the warranty would be honored? I keep reading how difficult it is dealing with Kia dealerships and especially warranty issues. This is a difficult task buying a used Sorento. I just don’t know what I will end up with. Though this car is expensive at least I would have a 2 years of protection. Thanks

    http://www.goudyhonda.com/used-inventory/used-cars-pasadena/2008-Kia-Sorento-SUV- -Base-After looking into the SUV used car market I believe the Sorento 2005-2008 is what I need within the price range I can afford. I am looking in my area, southern California, and there are many postings. However most Sorentos are over 90,000 miles in a price range of $8000. My anxiety after fully checking out a Sorento is that I will end up with mechanical failures and then costly repairs. That I cannot afford. I found a dealer that has a Sorent 2008, three owners, 34,000 miles. I just can’t figure out why this car already has cycled through three owners? Why I write is the warranty. The ad says 2 years or 100,000. I just need to know if I were to buy this car could I drive into any Kai dealership and would the warranty would be honored? I keep reading how difficult it is dealing with Kia dealerships and especially warranty issues. This is a difficult task buying a used Sorento. I just don’t know what I will end up with. Though this car is expensive at least I would have a 2 years of protection. Thanks

    2950.0-KNDJD735185816559
  • Thanks so much for wise advice. One remaining question: is the 2002 Sorento able to load 2 adult bikes ? I know the CRV is...
    thanks
    bob
  • I'm trying to get technical info on the 2013 Sorento EX V6 AWD. Please help if you can.

    What type of AWD is used? Here's a categorization I found helpful:
    https://sites.google.com/site/awdand4wd/

    I know the Sorento has a center differential lock, which would put it in one of the "Full-time 4WD" (i.e., "combination of a full-time all-wheel-drive system and a part-time 4WD system") in the above taxonomy.

    If that's accurate, then I'd like to know which type of FT-AWD it has. A Kia mechanic told me the 2013 Sorento uses a "Torsen center differential.

    I'd also like to know what the Front/Rear power distribution (or range of distribution) is a) when the center differential IS NOT locked (i.e., under normal driving conditions); and b) when the center differential IS locked (e.g., on snowy, paved roads).

    Finally, does the 2013 Sorento EX V6 AWD have "traction control," by which I mean electrical or mechanical control to reduce individual wheel slipping (not just front-to-read axle power distribution)?

    Thanks in adavance for any info!

    -- Paul

    P.S. As background, my wife and I are looking for a new, mid-sized SUV that will perform/handle well under several conditions: 1) 65-70 mph on wet interstates in Oregon's hard rains (AWD); 2) 40-50 mph (conditions allowing) on snow-covered highways through Cascade mountain passes (AWD or 4WD, depending on conditions); and 3) 25-45 mph, some start-and-stop, on snow-covered county roads, driveways, etc. that may not be as well-plowed or sanded (4WD). We're not at all interested in off-road performance.
  • I am a neighbor of yours in WA...your Sorenton with AWD will handle all that you added in your PS.
    Please remember, AWD or 4 WD still require drivers to be conscientous and not to think this makes them impervious to ice and snow...
  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,947
    edited January 2013
    This member posted about CarMax blowing out "slightly used" 2012 Sorentos and wondered what the deal is. I made some guesses but the interesting thing was finding this CNet story saying that the 2014 Sorento will be out in the first quarter of 2013. Someone in here probably mentioned it already but I skim so many discussions I overlooked it.

    So if you don't have to have a new car before April, you may want to rethink buying. Or get a screaming deal on a 2012.

    2014 Kia Sorento Moves Upmarket
  • n3tton3tto Posts: 13
    Steve, thanks for the reply!

    It makes perfect sense why some Kia dealers just before the New Year were literally giving them away at around the same price as a used Kia.

    I'm going to hold off until April to see the new Sorento but I'm also looking at the Hyundai Santa Fe and hopefully by then there will be more inventory available.
  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,947
    I just checked inventory for a Vegas zip code and found 21 new 2013 Sorentos. Same dealer had zero 2012s.

    Watch the 2014's get delayed to October now. ;)
  • My experience with the Kia dealers is not pleasant needless to say, they are rip off people. Why well I'll explain my experience and you be the judge. I called up to speak to the service department because I had purchased a used Kia it started ran for a few seconds then cut off after which it wouldn't start up again (it had, had a front collision) I inquired as to if there was a safety cut off for the fuel as I had suspected it to have one. I had some friends call before I called and they told them that there was no such thing. Then when I called and inquired they just told me to bring it to them and they would charge me close to $300 possible more to do a diagnostics on the vehicle. I hung up, called back and asked to talk to the service manager; when I did get in touch with him he stated that there was a valve that was located either on top of the fuel tank or inside of it on some models, that it was a safety feature to cut off the fuel supply in case of a roll over or a collision. That the tank had to be taken out to be able to reach and test it. I asked if that part was resettable or rebuildable and he said no that it had to be replaced once it cuts off, it was a one time use part if that was the problem. I asked to be transferred to the parts department and the price tag for the “valve was close to $500” and it had to be special ordered.

    Listen I'm not clueless I went to school to become an automotive technician and I knew what he said didn't sound right. In any case I went personally to the dealer as I had done in the past with other dealers to ask if they could provide me with the wiring schematics to do my own troubleshooting I explained to them I don't let anyone touch my cars and I did my own repairs and the service personnel told me that he couldn't do that for me because everything was in a computer. I said to him that’s fine then you should be able to print out just the few sheets that I would need then with no problem. He said that that was not possible. I said to him “listen your the first car dealer that hasn't assisted me with the information that I need to fix my own car I've been to the Honda dealer and the Saturn dealer and they both were kind enough to print out the pages I needed to fix my vehicle and there system should be no different from yours because almost all dealers have the same type of standardized data base for the technical manuals but that’s fine I'll just go online to find out for myself.”

    I lifted the rear seat that was located behind the front passenger seat below was the tank and there was no such cut off valve on top of the tank as the dealer had told me and I didn’t have to take the tank out to find that out it was quite clear that they were full of it.

    So I did a little online search found a couple of web sites and read through the details that were found on the manuals, I found a web site that provided me with the “technical manuals the dealers used” in a PDF format immediately downloadable. Once I figured out how to search through the files I found the information for the “fuel cut off” it was no such cut off valve it was a cut off switch and it was not located inside the tank as I was told by the dealer its actually located under the hood on the passengers side it's a little button you press it for a few seconds and Huuuaala the car starts they could have just told me that over the phone the Kia dealers are full of it they just wanted me to tow the car to them for them to troubleshoot it charge me over $300 for diagnostics and do the same thing I did with less than 15 min searching through the manual for the problem and a few seconds pressing on the button to reset it. Honestly I've never worked on a Kia before but I was taught in school the basics to work on any car you give me a manual and I'll figure it out it might take me a bit but I'll bet on me anytime.

    Note: as a warning if you smell fuel (ie. Gasoline etc.) you must cut the vehicle off immediately and fix the fuel leak that was what the switch was designed for to avoid a fuel spill in case of an accident and a potential fire hazard. You assume the responsibility if you reset the switch and I will accept no liability for the information I have provided to you, you use it at your own risk with this said if your accident was minor you should have no problem starting it up once you have reset the fuel safety cut off switch granted that it wasn't totaled out in the accident. You wont need to call a tow truck you can drive it home as long as you don’t have a fuel leak and you can still drive(ie. your not injured).

    Hope this information is useful and if a dealer doesn't place the warranty in the contract then they wont honor it so make sure before you buy a used vehicle you read the warranty information before you sign the contract.
  • greforgrefor Posts: 32
    It;s difficult to tell, but it seems to me that you only were dealing with one dealership so not sure how you can make a statement that Kia dealers are ripoffs. In my experience, nearly all dealerships of any make are ripoffs. Most of them will tell you that you need new brakes, tires,etc before you actually do. Most of them will charge you more than they should. In fact I have had that experience with almost all mechanics I've dealt with. It's not just Kia mechancis and it;s not just dealership mechanics. I feel your pain though. I feel like I'm going to get screwed anytime I have to get my car fixed.

    BTW, your last disclaimer is probably part of the reason that they didn't want to tell you how to do it or assist you in doing it. If they did and you had a gas leak and got hurt, they could have been sued in today's lawsuit happy society.
  • Thanks for taking the time to post your experience. They all seem to be crooks in my opinion. Just bought a new Sorento because the dealership that was working on my GMC Acadia was trying to rip me off so bad. This is my first Kia, if they don't treat me fair, Kia will lose a customer for life.
  • jaxs1jaxs1 Posts: 2,697
    edited March 2013
    Is it true that you cannot shift into neutral at highway speed as claimed in this video?

    http://www.youtube.com/watch?v=ovRu_a3-p8E
  • javier14javier14 Posts: 1
    hello nova101.. did you find out what was wrong with your kia sorento? cus mine it's doing the same thing.. electrical issues?
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