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VW Touareg SUV

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Comments

  • markcincinnatimarkcincinnati Posts: 5,076
    I have heard that the precise House Number can be entered into some Sat Nav systems. I believe, however, that the location found is "within X feet or meters" just as it is with the Audi, Mercedes and VW systems.

    The range, odd or even, has never been an issue for me and my two current 2003 Audis make the 3rd and 4th cars I have had with this Bosch system -- the accuracy is very high.

    Other than military precision I cannot imagine needing any greater accuracy.
  • sebring95sebring95 Posts: 3,232
    Have you had any run-ins with the V10 tdi's? I've chatted with a couple folks that have made the purchase. I haven't run acrossed one to drive yet. The one guy traded his V8 T-reg in for the V10. His description of the power compared to the V8 was "wheeeeeee!!!". Averaged 23mpg first tank of mix. MFI was reporting 27mpg at steady 70mph.

    I've also heard about an extended t-reg with 3rd row coming? I see one of these with a V10 TDI in my future. Should be the perfect replacement for our Tahoe. Should pull 5,000# like it's not back there and get good mpg to boot. Should be fun when not towing too!
  • bcj2bcj2 Posts: 17
    After owning an Acura + Lexus, I purchased an Toureg w/ Nav, PP2, xenon, park assist + air suspension.

    After 5 days, the airbag light came on. I took it to the dealer who gave me a VW Golf loaner in which 1 of the service guys seemed to use as his ashtray. They said they had to order a passenger side airbag + asked if I wanted to keep the loaner until it came in - no thanks!

    I called last week to check on the part + was told they'll check + call me right back. After not hearing anything for 4 days, I called back + was told they needed to check + would get back to me. An hour later they called + said it will take 7-10 business days to come in but if I wanted, I could pay $30 to have the delivery expedited. Again, no thanks!

    I emailed customer service @ vw.com. A very nice lady called me the next day + said she'd look into the situation + talk to the dealer + try to get me a toureg loaner. She said she's call me back by the next day. That was 3 days ago.

    Finally, when I talked to the service manager at my dealer today about my airbag, I mentioned that my remote control had a range of 5-10 feet. His response was that it's something to do w/ our area of Richmond, VA and VW in general. He went on to explain that VW must use a radio frequency that doesn't work well in our area since reduced range is a problem w/ all VW's in our area of Richmond but that the range works well outside the city. Based on everything I've read, this is a bunch of BS!

    My 1st reaction when my wife suggested spending ~$45,000 for a VW was "no thanks." I'd rather buy an RX330 or MDX . . or even an Aviator (I also have a Navigator). I should have gone w/ my initial reaction. Never again will I buy another VW. VW will probably learn the hard way that you can't treat Toureg or Phaeton owners like Golf or Beetle owners (no dig intended).
  • tidestertidester Posts: 10,110
    He went on to explain that VW must use a radio frequency that doesn't work well in our area since reduced range is a problem w/ all VW's in our area of Richmond but that the range works well outside the city.

    Did he REALLY say that?? WOW!

    Please inform him that the laws of physics are the same everywhere - at least according to Albert Einstein! :-)

    tidester, host
  • sebring95sebring95 Posts: 3,232
    That sounds about right. You really have to shop around for a VW dealer, they're NOT a luxury dealer regardless of what they charge for the cars. From what I've seen, most are marginal at best. That being said, my Jetta TDI has never been to a dealer in 80k miles. Oh, it's had a few problems here and there, but I find other ways to have the vehicle serviced/repaired. I wouldn't let my closest vw dealer work on a bicycle. But VW makes a few vehicles that just really appeal to me so it may be worth dealing with their "problematic" service techniques. The Touareg V6 and V8 are not worth it to me, but I think the V10 TDI may be. I probably won't keep it outside the warranty period anyway and as long as I'm not paying for their incompetence, I can put up with it.
  • markcincinnatimarkcincinnati Posts: 5,076
    Wow, quit beating around the bush, be direct -- what do you really think?

    Are VW dealers REALLY this awful?

    I'd like to take a moment of silence and reflect upon my good fortune to have had my current wonderful Audi dealer (owned by a VW Audi goup) since 1977.

    Ommmmmm Ommmmmmmm Ommmmmmmmmmmmm.

    Somebody must have the cookbook somewhere that establishes dealer standards -- yes? So VW dealers really just ignore the corporate mantra?

    Ommmmmm Ommmmmmmm Enlightenment!
  • sebring95sebring95 Posts: 3,232
    If only the Audi dealerships rubbed off onto the VW dealers, that'd be great! Sort of like Lexus and Toyota. Lexus dealers bend over backward, toyota dealers.....well it's sorta the other way around. At least some of them. I drove Camrys for upwards of 10 years and 350k miles. One honest one within 100 miles of me.

    My Audi dealer is great. The VW dealer on the other side of town is a MB, Jag, Porshe, VW combo and they're terrible regardless of what brand they're servicing. Next closest VW dealer, I couldn't get through a telephone call without getting mad. 3rd closest VW dealer is responsible for pillaging a fellow TDI owner I recently met. 4th closest I'm going to find out soon as I just got a recall notice on my Jetta. Stay tuned, if they have a Touareg TDI I'll drive that while they perform the inspection that I could do myself.
  • mmee1mmee1 Posts: 19
    I've said it before, I think with the Touareg it is really important to shop the service of the dealer you're buying from even more than you shop the price.

    I have a Touareg and an Audi. Took both in for service recently at their respective dealerships. Similar exceptional treatment at both.

    I've developed a contact in my Touareg service department. She makes an appointment on my schedule, the work is complete and quick and the car was returned washed. The waiting area has ESPN, an internet hot spot and fresh coffee. When I went to sign for my car, they handed me a rose as a thank you for my visit. That evening my wife got a rose, just cause I was thinking about her. I don't know what more I could ask for out of a dealership.

    I have to drive an extra half hour because my local VW dealer's service area seemed, shall we say, less good. Shop the service center.
  • bcj2bcj2 Posts: 17
    I previously owned a 2000 Audi quattro + loved both the car + the dealer service. In Richmond, 1 VW dealer is just a few miles away while the other is about 45 mins 1 way in traffic. You can definitely tell the difference between a luxury dealer like Lexus, Acura, Audi etc compared to VW. My thought is that people spending $40k+ on a veh expect better treatment for service. If we don't get it, we'll take out business elsewhere. Unless VW shapes up, they've lost my business for good.

    By the way, the dealer suddenly got in an airbag this afternoon. We'll see how it goes w/ svc tomorrow - i'll mention the remote range again
  • avery1avery1 Posts: 372
    Who is your dealer?
  • mmee1mmee1 Posts: 19
    I guess I can say a dealer name here as long as I do not list individual names. My dealer is Bob Lewis VW on Capitol Expressway in San Jose, CA.
  • mikeri2mikeri2 Posts: 1
    VW's website claims that the V6 AWD 2.3l model gets 18/26 mpg, yet the EPA, KBB, and Edmunds sites claim 15/20 mpg.

    Which one is right? Who's lying? :)

    I'm seriously considering one of these.

    Also... Will the 2005 be worth waiting for? Any anticipated improvements? Hybrid? :)

    Thanks in advance
    Mike
  • sebring95sebring95 Posts: 3,232
    The VW.com lists the 3.2L V6 at 15/20. Possibly you're looking at the wrong vehicle or the european vw site?

    Won't be any hybrids from VW. They've already stated they have no intention of developing this, and I wouldn't hold my breath for any european manufacturer to do it. Their diesel models are the bread and butter in the rest of the world.
  • panzerpanzer Posts: 125
    As of a couple of weeks ago, vw.com did, indeed list 18/26 for the 3.2 liter v6. It appears they've fixed their faux pas. By the way, my v6 Touareg averages 16-18mpg in mixed driving, and about 20mpg in steady highway driving at 70-80 mph. This is with good premium (shell) and about 1mpg less with cheap gas that I think has more ethanol in it.
  • bcj2bcj2 Posts: 17
    Mine is Browns in Richmond

    By the way, they suddenly got the airbag in; installed it + everything seems ok...of course, they forgot to call me + tell me the veh was ready..typical
  • bcj2bcj2 Posts: 17
    I had my 1st long trip w/ the toureg this weekend. Both on the ride down + on the ride back, the transmission had the same problem - after being on the hwy @ ~65mph for 2 hrs, the transmission made a loud thump noise + vibration when slowing down off the hwy. I looked at the gear indicator each time I heard the thump + noticed the veh in 4th gear both times.

    Anyone else notice this? Thoughts?
  • I noticed small 1/2" burn marks and a tad of a discoloration to a good amount of my muffler. I am not a gear head so sorry for this but its not the muffler pipe its the main portion thats exposed on the back bottom of the car. I asked the dealer if it was a concern since it was purchased in December. My thought was that if its showing signs of "wear" now what will it look like in a year and god forbid what will happen within the year. The sevice guy told me it was "working" correctly... but I didnt get a good response really that made me feel safe.

    My question to all of you is... is this safe? Have any of you encountered this? Is this a VW thing?

    Thanks!
  • jb_shinjb_shin Posts: 357
    Ummm, mufflers do get hot, and it does discharge unburnt and burnt fuels, so it will leave some carbon deposit and make it look black. But more to your question, it gets quite hot, so discoloration is more of norm than exception.
  • Yeah, I get the idea of the hot as by touch its boiling. But for it to start discoloring and show a yellowish tint seems a little too soon for it to start after a little over a half of a year. I know the response to this is to just talk to the dealer or vw again but just want to know if its something others have had...
  • tidestertidester Posts: 10,110
    seems a little too soon for it to start

    I'm surprised it's gone that long without discoloration. How many miles did you say you have on it?

    tidester, host
  • I have about 8k on it now. Just city driving it for about 2 hours a day. Help at all?
  • tidestertidester Posts: 10,110
    I've read where people have tried various remedies such as cleansers. Perhaps someone here has had a similar experience and can help you out. Anyone?

    tidester, host
  • sbcookesbcooke Posts: 2,297
    My Trooper has or had similar discoloration. Spots all over it. The exhaust is supposed to be stainless steel on the trooper, so I assumed it was the way the stainless steel reacts to the heat vs. a standard exhaust.

    I haven't looked recently, but sounds similar to what I noticed. I will check tonight. I am not sure if the touareg has stainless steel exhaust, but it may given the fact it is designed to run in high water?
  • tidestertidester Posts: 10,110
    I believe the mufflers are stainless. My understanding is that surface contaminants (oil, etc.) may not be fully removed when the steel is processed and become discolored when heated.

    tidester, host
  • sbcookesbcooke Posts: 2,297
    I checked mine, but alas it is 5 years old and it looks much more like a "normal" exhaust, however there is some spots near the tailpipe that have the spotting. I seem to remember it looked that way very soon after purchase.

    I would guess the discoloration is due to the type of steel. I remember the spotting was on the muffler and on the pipes as well.
  • spockcatspockcat Posts: 100
    Muffler discolorization:

    This is from the production process. No big deal. It can be removed with some oil and steel wool or a product called Barkeeper's Friend. I cleaned mine about 12,000 miles ago and the discolor hasn't returned.

     

     

    Mileage discrepancey:

    Error on VW's website now corrected. STUFF happens.

     

     

    Remote range:

    There is a TSB to correct this. VW57-04-04. I now have about a 40 foot range from the rear where it was only 5 feet before. Warranty service.

     

     

    Airbag light:

    I haven't had this problem but I know of many other owners who have. VW usually replaces wiring harness under the driver's seat because of possible fraying. An issue that VW is fixing. (This is a new model afterall).

     

     

    Air compressor:

    The steel spring model has a portable one next to the spare tire. The air suspension model has a built in compressor under the car I believe under the passenger seat area. There are two air tanks in the car and their is a fitting under the passenger seat to use the portable air hose that is located under the rear driver's side passenger seat.

     

     

    Small buttons on rear of steering wheel:

    One is to turn the steering wheels lighting on/off. The other is for the heated steering wheel option. Both buttons appear on all steering wheels regardless of whether you have a heated steering wheel or not.

     

     

    Exact house number in navigation:

    This is not really an issue. I can tell you from experience with a Garmin iQue 3600 my wife uses, entering the exact house number will only get you to within the basic area. So Bosch/Blaupunkt is facing up to the fact that they can't tell EXACTLY when to stop.

     

     

    VW Service:

    I use Crowley in Plainville, CT and have had excellent service. Not every dealer gives excellent service. Not every service person knows exactly what they are talking about. That is unfortunate but unavoidable with VW currently.
  • jpvwaudijpvwaudi Posts: 139
    service issues aren't brand specific but rather dealership specific. If you encounter an incompetant service writer who incorrectly writes your repair order, how is the tech supposed to fix your car?

    Communication is the key. Communication from the owner to the writer, the writer to the tech, and from VWoA to the dealers.
  • mjfloyd1mjfloyd1 Posts: 159
    Someone on clubtouareg mentioned a 241 hp v6. Has anyone else heard of this??
  • tyresmokertyresmoker Posts: 266
    there is a built in "margin of error" in consumer based gps systems for national security purposes. I believe the margin of error is still set at 15 feet.
  • bcj2bcj2 Posts: 17
    You are correct w/ all of your info as I've been digging.

    P.S. I grew up in Southington
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