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Focus #1 in owner loyalty even with the recalls, #1 for the past 2 years and leading half way thru this year.
Polk.comAutonews.comhttp://www.autonews.com/article.cms?articleId=40458"Comparing the 2002 and 2001 models, the Focus improved 17 percent in problems per 100 vehicles after three months in service, according to the J.D. Power Initial Quality Study.
The Focus falls "just slightly below" the industry average of 133 problems per 100 vehicles, J.D. Power said."
improvements for the 2003 Focus
better interior materials, a 2Db decrease in road noise, Traction control, heated Seats and mirrors. and the new 2.3l PZEV Focus.
Fixing the Focus
What: Squeak, rattle complaintsChange: 42% reduction in complaints for 2002 model versus 2001 modelHow: New tool more accurately gauges torque when installing nuts, bolts or fastenersWhat: Wind and cabin noiseChange: 18% reduction in complaints 2002 vs. 2001 modelHow: Thicker cabin carpet, more sound deadening under floorpan and engine firewall, new door handle seals, use of ultrasonic air leakage transmitter on every vehicle, new air leakage test
official Recall history.Recalls
2000 model yearRecalls: 7Units: 834,3172001 model yearRecalls: 3Units: 20,0732002 model yearRecalls: 1Units: 569
The BMW X5 has had 11 recalls Where are all the people complaining about it's quality?The Focus is #1 in reliabilty in germany there is no reason it shouldn't be the same way here.
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