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Audi A6 Maintenance and Repair

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Comments

  • dneumetdneumet Posts: 2
    I brought my car to the dealer because after counting down miles the SERVICE! indicator came on. This indicator is never correct but I wanted the message to go away. The dealer confirmed that I wasn't due for service for another 5K miles so he said that the indicator would be reset. After the "service" I made a couple of short trips and the SERVICE! indicator came back on. I called the service advisor and he said that since I was more than half-way to needing service, this is perfectly normal. In other words, my car will need service in 5 months (at the rate I drive) so I'm reminded of this practically every time I put the car into Drive. I called Audi customer service and the rep there concurred with this. I'll mark it on my calendar for December. Wait, the lease is up in December. UGH.
  • gabby10gabby10 Posts: 32
    If you have kept all your service records , and it is on those records about your complaint i would contact consumer complaint at Attorney General office in your state , I am in a battle my self with my A6 that still in waranty and i think i be soon going to mediation with Audi and Attorney General to get it straight , Tell you how Stupid and Cockey Audi USA is they have not responded to Attorney General , Gee i hope when they get that notice to report to court they don't show either , sad I wish you luck keep your cool keep all notes and times and names you talk to , even any bad comments or smart [non-permissible content removed] remarks
  • gabby10gabby10 Posts: 32
    I am going through the samething with my 06 A6 , i have so many electrical glitches that it is no longer safe to go any further then a taxi ride back home because i fear it to just start to smoke and burn up , Dealer has reset that light so many times make sure each time it done you get a service paper on it and don't let them bull [non-permissible content removed] you that no paper generated
  • If you need some support on this, contact me.
    AUDI USA should be banned from being able to do business in this country.

    They do not support their customer and, worse yet, treat their dealer network not much better.

    They have "bob and weave", "ooooh I love a side step" , "not my problem" and "tell someone who cares" down to a science.

    They knowingly outfitted certain production of the 03 A6 4.2 Quattro with 16 inch wheels and tires (carry over from an A4 design) that did not have the ride capability, steering control and wear characteristics necessary to support the weight of that vehicle. They quietly switched to 17" in a running change that year and have denied that there was ever a problem.
    Result for consumer is constant rotation of tires every 3000 miles, redoing alignment every 10,000 and STILL have the tires "cup" and "rumble" about 8-10,000 miles and be worn out at 15,000.
    I will be dumping this PIG before warranty expires.
  • gabby10gabby10 Posts: 32
    I have a 2006 A 6 with a 4.2 it is fully loaded maybe that the issue , my electrical nightmare has been on going since week 2 of taking delivery , it been everything from Keyless start , Adaptive Cruise Control , GPS freeze up or just go black for second or so , gas gauge just drop to empty sometimes it return back to where it was or half way or just stay on empty , my dealer i think has tried everything for me and i do believe that this car is melting down reason for that is my a/c just started to blow extreme hot temp , out of drivers far left vent and the passenger rear vent , at first it was 110 degrees but after several try with he help of Audi Technical help on the phone they succeeded in bringing it up to 180 degrees , it took month plus to get Audi Field tech in to look at it and possibly repair this nightmare , All of the above problems have been back to Audi Dealer no less then 3 times for repair and the heat -a/c took 4 times , I have spoke to every advocate at Audi , it took 65 days to finally get the audi rep to call me it took week and half after that to sit down with him , i can't tell you any more on that because nothing was settle yet but i will advise you all this If you buy any car and it has any service done keep every piece of paper i did and also do not let any dealer say no paper work required they are covering up something , you need paper mine said they send it i never got it so i went back i have 2 pieces of paper that shows that my repair order was some how deleted and that this shows it and states there mistakes i let 5 other times on my keyless start and gps happen and no paper but i made some of my own notes so i am sure if i get to the point we go to mediation i got everything i need , but beware if your audi blows this hot air there is no slow build up it instant , I told the rep the only good part on my a/6 is the shell , everything under it is going bad , :sick: , i have had my car 23 months it has been to garage 22 times and friday aug 3 with my meeting with audi rep made it 23 trips so it every month plus my car been down over 120 days most of that this year but you spread it out 5 days a month my car is at the baby sitter Audi Garage , so i pay a lease to have it parked at Audi , i am thankfull for the loaners i have them all but there abused cars and dirty from other customers that are so mad there car is down again , Any one that reads this and can tell me what they think of lexus let me know , I have to agree with some of the Others DON"T BUY AUDI , German are still made they lost the war it there way of getting back .Bad joke but you have to laugh
  • gabby10gabby10 Posts: 32
    i am with you on not allowing them to sell a car , i just have never in 35 years of buy cars every few years had such a experience , i had problem cars but nothing like this and to call there advocates customer care i finally ask them to never connect me to one woman she must be a kinder garden teacher to be talk to like i am in her school room and explaining chain of command and i have to be patient , i told the audi rep yesterday just this issue alone has been 100 days 4 trip in to shop and i would drive my car between 200-500 miles before it blow burning flesh heat out of vent and i park it till they could get me in , and i ask for things i will not say here what for now but more i read i hope they say no becuase i am going up a notch going to mediation , this audi rep said mediation is really more on automakers side i laugh at him , i can not believe you just said that would you write that down , his response no , :lemon:
  • gabby10gabby10 Posts: 32
    i am not sure you even get this message but here goes , have they fix your gas gauge yet , mine is on number 6 and talk about lease and driving loaner , i am into my 23 month of my 36 month lease i have been to the shop 23 times and this week will be 24 to get that gas gauge look at again and also to have them check my key because they just replace that month ago and friday aug 3 2007 i just left audi garage after a talk with a audi rep , and that is job to have do nothing and get a check , any how i was almost home and my gauge drop to empty and then my key low batter lite came on , it allllllllll new , any how going to make my 24th visit next week and i have to return my phone call to maryland attorney general office monday they want to know how my meeting went , so did you ever get your trouble fix , and what else has happen like to hear :sick:
  • gabby10gabby10 Posts: 32
    as i mention on last post about fuel gauge not working right and low battery light comes on for the keys , today the GPS started it old tricks it would do a blink a black screen just in blink of eye how it draws your attention it like going from day to night mode and back , i was almost home tonight listening to my x m and lost sound , thinking i may have bump something i turn the radio on and off and start and restart car and hit every possible control that may have something to do with it , I had to head to audi dealer so that i could get salesman to verify it so just in case tomorrow it works so i just parked it there and my lady friend came pick me up in her lexus and she said i tryed to tell you don't buy german :sick:
  • kgarykgary Posts: 180
    Gabby,

    The broken English bit is getting old. In addition, we understand that you don't like your Audi. Have you thought about changing the battery in your key fob? Maybe you should trade the Audi in for a new car.
  • gabby10gabby10 Posts: 32
    sorry kgary ,just that frustration level runs so high , battery been change , key been change, every thing that it been in for has been changed not once but a minum of 3 times except for sound issue that brand new , been in talk to audi rep , he not in any capacity to make decsion apparently , and i am told to wait , i loved my car when i got it ,
  • jeqqjeqq Posts: 216
    Gabby, years ago I had an Audi lemon. What I learned from my experience was to go to the (BBB) Better Business Bureau and follow their instruction to the letter and file a claim. All other attempts to resolve with Audi were a waste of time. Audi will and must respond to a BBB hearing. Read your state's lemon law, it can be found on the web. Most states have BBB solutions, hopefully yours does too. Your other recourse is to hire a good lemon lawyer and stay away from the ones that work on a contingency basis.
  • gabby10gabby10 Posts: 32
    Thank You jegg for your advice , greatly appreciate that , i have contacted maryland attorney general office when going in for 180 degree temps out vent for 4th time , not to be annoying many of readers here audi recieved there letter from a/g office and as of yesterday no response back to them so it been over 3 weeks and as i told them it took 65 days to get a call thanks for the heads up on the lawyer , i truly do think i just got a bad one and for some reason somewhere in middle of management there a road block , thanks
  • gabby10gabby10 Posts: 32
    thank you jeqq for the link , so sad that you need a law like that to help people to recover money from a company that has not lived up to what it promised , nothing is perfect most things can be fix and then there a few just need to be scraped ,
  • jeqqjeqq Posts: 216
    Gabby, reality is: I think most of the auto makers react the same when it comes to lemons and that's why individual states enacted lemon laws. Don't waste time, there are time and mileage restrictions; read the law and file your claim. Good luck to you, hope all goes well. Let us know the outcome.
  • gabby10gabby10 Posts: 32
    Thank you jeqq , i am in a meeting tomorrow with attorneys i was given a offer and when i called them and fax the offer they laugh , said to come in i know this firm i am a driver for a sedan service and he gave me his card few months ago he use me as a tax deduction i let you know
  • gabby10gabby10 Posts: 32
    also jeqq i have a mediator at a/g office i will be talking to him also thanks
  • zorozoro Posts: 5
    I totally agree !! I just filed suit against Audi for my 2005 A6 after months of trying to get audi to do the right thing. My car has been in the shop over 60 days for problems with the engine, fuel system, etc. I used the lemon law in my state to try to get some action but the lawyer for Audi is just an idiot - even the dealership told her to give me a new car. On two occassions they had to fly in a technician from Audi to figure out the problem. This is my third Audi - the other two I had no issues with - once this is settled it looks like Audi will be losing yet another customer. I just want the attorney fired.
  • gabby10gabby10 Posts: 32
    I wonder if we all could get some sort of a Class Action Suit against Audi ,I bet that when that 800 # would appear on TV against Audi that might even get Mr Nysschen the Exec VP looking into the ranks below him , Try and send a letter to him Mt Nysschen i believe it was intercepted by advocates , I can not imagine a Dealer that had multiples dealer ship even taking on a Audi dealership since they put there good name on the building with a company that requires the dealers 100% performance but Corporate won't even give any customer care ,
  • jeqqjeqq Posts: 216
    I think all the car manufacturers play the same game. If this is of any consolation to you, I too had a lemon but I still leased two others after that. They were great cars with minimal problemas. You guys picked the wrong straws.
  • When I use the turn signal, the hazard lights come on??? All the bulbs are working, I have no idea why this is happening. Anybody else have this prolem?
  • Can someone who has a 2007 A6 3.2 tell me what the oil capacity is if the filter is changed. I didnt get a owners manual. A 2006 & 2005 model year should be the same.
  • dneumetdneumet Posts: 2
    I've had all of this with my 2006 A6 3.2. The fuel gauge problem (for me) went away after Audi changed a sensor. For the low battey in the key fob I made an appointment and the service advisor directed me to purchase a battery from the parts department; he would install. The parts guy dropped a battery on the counter that I stock in my office (we're computer guys) that costs me around a buck. Audi charged me $ 8+ for it, but I decided to proceed since the advisor said that he would install it. He may have changed the battery, but a week or so later the "CHANGE KEY BATTERY" indicator came on again. Car goes back in December so I'm ignoring this. My MMI goes blank once in a great while...maybe 4 or 5 times over the last 30 months. It goes into a reset and comes back. Disconcerting but I've accepted it as "just one of those things."
  • zorozoro Posts: 5
    I have 9 months left on my lease for my 2005 A6. the engine still sputters at times when taking off from a dead stop when in auto transmission mode - very frustrating. next year is suppose to be new redesign year for the A6. Depending on how my law suite ends up against VW/Audi I doubt I will get another one. After 10 years of driving Audi it may be time to switch to a different brand..
  • gabby10gabby10 Posts: 32
    when i drop my Lemon A6 off first of this month , there was a gentleman there saying he counting the days till his A6 is gone and all his trouble if you deal in owingsmills md we have met , I wish you luck , I think that German not only destroy there customer base but also destroy the dealership customer base , I am working on a card to slip under windshield of Audi owners warning them to be sure they have all there paper work and never ever go home without a loaner and if no loaner is available make sure it is written on service paper sign by management ,
  • bdkinnhbdkinnh Posts: 292
    >"I am working on a card to slip under windshield of Audi owners"

    I hope you're kidding about that. If you're not, you'd better stay the hell away from my car.

    I'm sorry you've had a bad experience with your car, but man - let it go. I'm in the process of Lemoning a Lexus, and I'm not even 1/10th as bitter as you. I'm sure you've been through a lot, as I have, but once my experience is over I'm not going to troll Lexus message boards and trash talk Lexus.

    Also, if you're expecting perfection from everyone, you should look into using more punctuation; it really makes things easier to read.
  • Hello Gabby10

    I am experiencing the same A/C blowing (extremely) hot air problem.

    Service at dealership states they have never heard of this problem before (sure?).

    Can you tell me if you have made any progress on having the problem resolved or Audi America accepting any sort of responsibility?

    Thanks,
  • have your service manager contact Stoler Audi in owings mills md , talk to service manager there , i think it is a rare issue but they finally sent in a field tech to work on it even if it did take 45 days to get that tech in , there was so many other issues with my car that when i look at my paper work it just would be easier for the two garages to talk , i had a 06 A6 canyon red , I think possibly the a/c issue was taken care of but i was able to get out of my lease so once i got my a6 back , i parked it till i had a meeting with audi rep which took over 65 days to get that to happen from may to july, and on that same day i had that meeting going home i had fuel gauge to fail again , gps to freeze up , and go dark and back on , low battery light on key phob which was new , then by time i was taking it back to garage to have it look at I lost sound system also ,so that week a deal was struck , I can only encourage everyone never leave shop with out paper work , keep all your records , and if your entitle to a loaner car get it , I don't think Audi USA will accept any responsibility or show any Care . Good Luck have you had any other electrical issues just curious
  • credcred Posts: 3
    My 2003 A6 was feeling soft around corners and over bumps so I had my dealer look into it during a recent oil change. He said that 1 of the 3 motor mounts was 'blown' and needed to be replaced. My A6 has only 40K miles on it and is in tip top shape otherwise. Is this a common problem on a car only 4 years old with 40K miles? I plan to call Audi to see if they will give me relief on this since it's only been out of warranty for 9 months. Thanks!
  • just seeing if you had any luck with your a/c issue
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