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Audi A6 Maintenance and Repair



  • loyalloyal Posts: 1
    Beware Audi 1999 A6 Owners: On May 2nd My Car Was Scheudled For Service. I Indicated To The Audi Service Department That My Car Had A Very Strong Penetrating Sulfur Smell Coming From The Inside W/wo The Ac On. I Received The Car Back On May 9th. A Week Later On May 16 The Car Caught Fire While Driving And I Barely Made It Out Of The Car. I Watched The Car Burn Completely. Some Days Later I Found Out That There Was A Recall Initiated In July 2004. The Service Department For Audi Missed The Recall. I Had Never Taken The Car Anywhere Else Since It Was Purchased. How Could This Have Happened? In Good Faith I Contacted Audi Regarding This Matter And Requsted A Replacement Of My Vehcile. A Fair Request For Having Put My Life In Danger. At First, They Stated They Had Performed The Recall. After Further Review They Accepted The Liability. My Life Was Placed In Danger Due To Audi's Negligence. The Way This Has Been Handled Is Unprofessional And Completely Unacceptable. I've Advised All My Friends And Families Of Audi's Bad Business Practice. They Are In Shock Over This. I Have Been An Advocate Of Audi Now For Almost Eight Years But After This Its Clear That The Manufacturer And Its Agents That Handles These Type Of Situations Are Conducting Bad Business Ethics. Please Be Aware Of All Recalls In Particular To Those That Have To Do With The Electrical System. This Is A True Story. I Tried To Resolve This With Audi Directly But Unfortunately It Has Come To Taking This To The Next Level. I warn all Audi drivers to review the recalls for the Audi 1999 A6. I was a loyal and dedicated Audi owner who serviced the car three-four times a year since I purchased back in 1999. The way this situation was handled has made it very difficult for me to consider another Audi.
  • g8summitg8summit Posts: 1
    My dealer has a bunch of idiot who can't figure out how to fix the problems with my smart/advanced key. It will no longer work to do anything, be it unlock doors or start the engine. I can't even get the remote buttons to work. The dealer refuses to replace my key. I figure the key must be dead or something. Anyone know how to replace the battery inside the key? :cry:
  • tbessmantbessman Posts: 2
    I have a 1997 A6 quattro. The front passenger window has started to lower randomly on its own. It may go down an inch or all the way down. Sometimes you can't roll it up. Is there a common cause for this issue?
  • erickplerickpl Posts: 2,735
    Pop it open, install new battery. You can get the battery nearly anywhere (typical CR2025 battery IIRC).

    If you have MMI, you may want to have them check the code. My neighbor had a similar problem and they reflashed his MMI and did something to it. But his battery died about 5 months later. He asked me to change it.

  • tbessmantbessman Posts: 2
    I have a 97 a6 quattro. I bought it at a reasonable price but have put a considerable amount into it. Front CV joints, rear brakes, new brake lines at the wheels.... every time I take it to the Audi dealer they want to do something to it. the last time they wanted to flush the brake system. All repairs are expensive. Be cautious.
  • ezhfjsezhfjs Posts: 1
    If I were to do it again, I would not buy an Audi. After 31k miles the transmission on my A6 went (believe me that is an expensive repair). Many of the above posters who are experiencing vibrating and/or shudders, beware as that is the warning signal I first experienced before it deteriorated to this. I repeatedly brought it to the dealer and they never could find anything, until my car was out of warranty, of course. I regularly service my Audi and treat it like a baby. I would never buy such a poorly made and expensive car again. :mad:
  • erickplerickpl Posts: 2,735
    Can you elaborate on the shuddering/vibration? Was this straight line or did it occur when turning?

  • liferulesliferules Posts: 531
    That's wild! Your transmission failed at 31,000 miles?! And it was out of warranty? That means it was driven very little over the 4 years of warranty (less than 7700 miles/year).

    If this is true, I would certainly talk to AOA about this and see if an audi specialist can help you. If you have documentation of bringing it in for problems that eventually were found to be the transmission, they would have no recourse but to pay for the new transmission.

    As I said, this is incredibly odd to have the transmission fail at 31,000 miles, and your car certainly is an anomaly to the standard quality of the brand.
  • petroniopetronio Posts: 18
    I own a 1997 A6 quattro with 115k miles. It's been sitting in my garage since last April and the battery has died. I can install the new battery but the radio will be in SAFE mode. I don't have the radio car with the code. Is there any way to reset the radio without going back to a dealer? There is no Audi dealer anywhere near Poughkeepsie. Last time I needed an Audi dealer I went to the one in Manhattan and they ripped me off big time.

    Mike P.
  • liferulesliferules Posts: 531
    If I remember correctly, you just need to know the radio code to enter to get it out of safe mode. It was given to me when I bought my car and I put it in the owner's manual.
  • dneumetdneumet Posts: 2
    I brought my car to the dealer because after counting down miles the SERVICE! indicator came on. This indicator is never correct but I wanted the message to go away. The dealer confirmed that I wasn't due for service for another 5K miles so he said that the indicator would be reset. After the "service" I made a couple of short trips and the SERVICE! indicator came back on. I called the service advisor and he said that since I was more than half-way to needing service, this is perfectly normal. In other words, my car will need service in 5 months (at the rate I drive) so I'm reminded of this practically every time I put the car into Drive. I called Audi customer service and the rep there concurred with this. I'll mark it on my calendar for December. Wait, the lease is up in December. UGH.
  • gabby10gabby10 Posts: 32
    If you have kept all your service records , and it is on those records about your complaint i would contact consumer complaint at Attorney General office in your state , I am in a battle my self with my A6 that still in waranty and i think i be soon going to mediation with Audi and Attorney General to get it straight , Tell you how Stupid and Cockey Audi USA is they have not responded to Attorney General , Gee i hope when they get that notice to report to court they don't show either , sad I wish you luck keep your cool keep all notes and times and names you talk to , even any bad comments or smart [non-permissible content removed] remarks
  • gabby10gabby10 Posts: 32
    I am going through the samething with my 06 A6 , i have so many electrical glitches that it is no longer safe to go any further then a taxi ride back home because i fear it to just start to smoke and burn up , Dealer has reset that light so many times make sure each time it done you get a service paper on it and don't let them bull [non-permissible content removed] you that no paper generated
  • If you need some support on this, contact me.
    AUDI USA should be banned from being able to do business in this country.

    They do not support their customer and, worse yet, treat their dealer network not much better.

    They have "bob and weave", "ooooh I love a side step" , "not my problem" and "tell someone who cares" down to a science.

    They knowingly outfitted certain production of the 03 A6 4.2 Quattro with 16 inch wheels and tires (carry over from an A4 design) that did not have the ride capability, steering control and wear characteristics necessary to support the weight of that vehicle. They quietly switched to 17" in a running change that year and have denied that there was ever a problem.
    Result for consumer is constant rotation of tires every 3000 miles, redoing alignment every 10,000 and STILL have the tires "cup" and "rumble" about 8-10,000 miles and be worn out at 15,000.
    I will be dumping this PIG before warranty expires.
  • gabby10gabby10 Posts: 32
    I have a 2006 A 6 with a 4.2 it is fully loaded maybe that the issue , my electrical nightmare has been on going since week 2 of taking delivery , it been everything from Keyless start , Adaptive Cruise Control , GPS freeze up or just go black for second or so , gas gauge just drop to empty sometimes it return back to where it was or half way or just stay on empty , my dealer i think has tried everything for me and i do believe that this car is melting down reason for that is my a/c just started to blow extreme hot temp , out of drivers far left vent and the passenger rear vent , at first it was 110 degrees but after several try with he help of Audi Technical help on the phone they succeeded in bringing it up to 180 degrees , it took month plus to get Audi Field tech in to look at it and possibly repair this nightmare , All of the above problems have been back to Audi Dealer no less then 3 times for repair and the heat -a/c took 4 times , I have spoke to every advocate at Audi , it took 65 days to finally get the audi rep to call me it took week and half after that to sit down with him , i can't tell you any more on that because nothing was settle yet but i will advise you all this If you buy any car and it has any service done keep every piece of paper i did and also do not let any dealer say no paper work required they are covering up something , you need paper mine said they send it i never got it so i went back i have 2 pieces of paper that shows that my repair order was some how deleted and that this shows it and states there mistakes i let 5 other times on my keyless start and gps happen and no paper but i made some of my own notes so i am sure if i get to the point we go to mediation i got everything i need , but beware if your audi blows this hot air there is no slow build up it instant , I told the rep the only good part on my a/6 is the shell , everything under it is going bad , :sick: , i have had my car 23 months it has been to garage 22 times and friday aug 3 with my meeting with audi rep made it 23 trips so it every month plus my car been down over 120 days most of that this year but you spread it out 5 days a month my car is at the baby sitter Audi Garage , so i pay a lease to have it parked at Audi , i am thankfull for the loaners i have them all but there abused cars and dirty from other customers that are so mad there car is down again , Any one that reads this and can tell me what they think of lexus let me know , I have to agree with some of the Others DON"T BUY AUDI , German are still made they lost the war it there way of getting back .Bad joke but you have to laugh
  • gabby10gabby10 Posts: 32
    i am with you on not allowing them to sell a car , i just have never in 35 years of buy cars every few years had such a experience , i had problem cars but nothing like this and to call there advocates customer care i finally ask them to never connect me to one woman she must be a kinder garden teacher to be talk to like i am in her school room and explaining chain of command and i have to be patient , i told the audi rep yesterday just this issue alone has been 100 days 4 trip in to shop and i would drive my car between 200-500 miles before it blow burning flesh heat out of vent and i park it till they could get me in , and i ask for things i will not say here what for now but more i read i hope they say no becuase i am going up a notch going to mediation , this audi rep said mediation is really more on automakers side i laugh at him , i can not believe you just said that would you write that down , his response no , :lemon:
  • gabby10gabby10 Posts: 32
    i am not sure you even get this message but here goes , have they fix your gas gauge yet , mine is on number 6 and talk about lease and driving loaner , i am into my 23 month of my 36 month lease i have been to the shop 23 times and this week will be 24 to get that gas gauge look at again and also to have them check my key because they just replace that month ago and friday aug 3 2007 i just left audi garage after a talk with a audi rep , and that is job to have do nothing and get a check , any how i was almost home and my gauge drop to empty and then my key low batter lite came on , it allllllllll new , any how going to make my 24th visit next week and i have to return my phone call to maryland attorney general office monday they want to know how my meeting went , so did you ever get your trouble fix , and what else has happen like to hear :sick:
  • gabby10gabby10 Posts: 32
    as i mention on last post about fuel gauge not working right and low battery light comes on for the keys , today the GPS started it old tricks it would do a blink a black screen just in blink of eye how it draws your attention it like going from day to night mode and back , i was almost home tonight listening to my x m and lost sound , thinking i may have bump something i turn the radio on and off and start and restart car and hit every possible control that may have something to do with it , I had to head to audi dealer so that i could get salesman to verify it so just in case tomorrow it works so i just parked it there and my lady friend came pick me up in her lexus and she said i tryed to tell you don't buy german :sick:
  • kgarykgary Posts: 180

    The broken English bit is getting old. In addition, we understand that you don't like your Audi. Have you thought about changing the battery in your key fob? Maybe you should trade the Audi in for a new car.
  • gabby10gabby10 Posts: 32
    sorry kgary ,just that frustration level runs so high , battery been change , key been change, every thing that it been in for has been changed not once but a minum of 3 times except for sound issue that brand new , been in talk to audi rep , he not in any capacity to make decsion apparently , and i am told to wait , i loved my car when i got it ,
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