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Mazda6 Maintenance and Repair



  • raleighncmazda --- I went through the attorney general's office in MI and started there....but you really need to contact Mazda Consumer Compliance in writing. This is the only way you will get someone from Corporate to work with you on your case. I know you are me, I'm still dealing with it, but they are really trying to make things right as soon as they are made aware of the issue. If Mazda cannot find the same car and we can't come to a deal on the 2004 model, then yes they will be repurchasing it from me....less the mileage useage fee per the MI laws. You'd have to check and see what the law states in NC. I hope this helps.
  • ashutoshsmashutoshsm Posts: 1,007
    I'm on EVERY single M6 forum known to man (or woman) at least in north America, and while I don't post links to other fora, I've seen the occasional post about CEl issues.

    I still say its a one-off issue, and a new car will make you happy (unless you're one of those unlucky sods who gets hit by lightning repeatedly!)

    And props on getting a fully loaded blue - that's the only way to go ;) Of course, on an i with MT!
  • Thanks for your advice mccullochb: My attorney sent a letter to corporate Mazda and they contacted the dealer. My car will be in the shop until they determine if they can fix it or not. I am hoping I can settle this issue soon as driving a Buick Sabre is not the best experience.

    I disagree with ashutoshsm regarding the spread of this problem. There at leat 20 cases of Mazda 6 with CEL problems in my area. The same problem is reported for RX6 as my attorney is representing other Mazda owners dealing with the same issues.
  • I wish you the best of luck. Ever since Mazda offered to replace dealership has been in contact with me every other day. They don't sit on this once it hits that level, this I can assure you. Said I should have my new vehicle within a few weeks. That I can live with if it means not having to deal with the issue any longer.
    I don't have the time or energy to argue with ashutoshsm over who's right or wrong as to the seriousness of the CEL issue. I know it's very real for me and that's what matters. I am taking the necessary steps to get a resolution. If he's not having issues...I am happy for him ....enjoy the car, I know I would be. What he must realize is that there are plenty of us that are dealing with it and we are posting these more frequently -- the trips to the dealership service department are proof enough.
  • mazda6smazda6s Posts: 1,901
    Does anyone know if there's a place where you can get lemon stats - like the number of lemons by manufacturer? Seems like it would be fun to look at. Of course this would probably be for cars that were bought back, so those companies that resist replacing cars would be under-represented.
  • barich1barich1 Posts: 48
    I got my Consumer Reports Annual Auto Issue yesterday.

    The 6 is "Much Better Than Average" for its first year. That's better than the Accord (also in its first year for this refresh) and nearly all the other cars in its class.

    So not everybody is having problems!
  • audia8qaudia8q Posts: 3,138
    I would like to clarify something that consumers often dont realize when their car is in for service...and why things can change once mazda corp or any other mfg gets involved.....often multiple fixes for the same problem are not due to the dealers ineptness...but the dealer is required to follow mazda's fix steps one step at a time. the mfg will say try this first and see if it works and send the customer on their way, when they come back with the same problem the mfg will say try step two and so on....This is to keep mazda's warranty costs down. Often the dealer knows this may or may not fix the problem but the dealer is hancuffed. If we don't follow the steps, as required, we will not get paid for the warranty work. Our poster above noticed how attentive the dealer is now that mazda is involved...its because the dealer can now do the job without going step by step. Almost all mfg go by this exact model. Otherwise warranty costs can get way out of hand.

    Hope this helps.
  • audia8qaudia8q Posts: 3,138
    I know some love to gloat about a problem mazda may I'm going to mention this....

    National Highway and Traffic Safety Administration announced it had received reports of vehicles suddenly surging forward and causing approximately 30 accidents. The vehicles under scrutiny are the Toyota Camry, Camry Solara and the Lexus ES300. The models affected are from the model years 2002 and 2003. Toyota confirmed the investigation.
  • oskwioskwi Posts: 88
    Saw the same report and chuckled to myself. I had considered a Camry this past summer, BUT, after reading mentions of these surges even on Edmunds, I ran from Toyota. Still love my Mazda...wanted a 6, but got the Protege!
  • mazda6smazda6s Posts: 1,901
    I have enough problems controlling my "intended" acceleration.
  • glideslopesglideslopes Posts: 431
    13,889 flawless miles on my 03 6s AT.

  • How can I contact you for some Mazda info?
  • audia8qaudia8q Posts: 3,138
    I think toyota builds pretty good cars, boring but good....but my point was that nobody is immune from quality glitches and some handle them better than others....Im glad you went with the Mazda. Enjoy.
  • audia8qaudia8q Posts: 3,138
    I think my email is now avaiable on my profile.
  • The CEL problem is escalating out of control for Mazda6 and RX8s all around the country. The number of Lemons law suits is equally increasing and the best solution seems to be a massive recall to replace all the defective computers.
  • chikoochikoo Posts: 3,008
    is due to software issues.
    Mazda has released software upgrades and from reliable sources it has been known that most dealers have not updated their PCM reflash units with those upgrades. how is one supposed to fix the CEL issue without upgrading the software?

    I have for example, a CEL that appears every now and then. I don't even care about it since I know it is for "cylinder misfire". The guys who designed the error detection software simply kept the tolerances too tight. I have never FELT a misfire, but still have a CEL. The nearest dealer apparently does not have the latest upgrades.

    Who gives a damn about that CEL.
    I just enjoy my car.
  • Chikoo-- May be having CEL on your instrumenmt panel is not importnat to you, but I believe that if you paid for a new car, you should get all the quality and reliability of a new automobile.

    I do care about wasting my time going five times to the dealer.. they have overlooked my concern and now they have to deal with my attorney.

    This massive problem will affect every Mazda6 owner as the sale price of the used Mazda6s will decrease due to these frequent problems. Who want to buy a car with a potential to become a Lemon.
  • audia8qaudia8q Posts: 3,138
    lets not turn this into hysteria....nothing is escalating out of control.
  • r2s2r2s2 Posts: 93
    "The sky is falling! The sky is falling!"

    -- Chicken Little
  • chikoochikoo Posts: 3,008
    if you want to dump your mazda, just say so. we are not your car dealer, nor your attorney.

    don't hide behind the "insignificant" CEL issue and misguide others.
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